Went to get car alignment done. Once it was complete, the…read morecar would skid on turns and steering became loose. Went back in to get it fixed, told them the car was driving fine before it, it has some side damage, so when the manager went and checked it he said it was due to that. A little odd that accountability couldn't be taken by the arrogant manager, who offered a 'free alignment check' for an issue they caused. Once that was done, the car is still unfixed, damage caused by DiscountTire, with management having dishonest practices and inability to take accountability. The car is now dangerous to drive as one nudge off center at speeds above 50 will skid back tires. Though they will try to milk out as much money from you as possible, so go here if you want that.

I needed my front tires replaced, so I went online, ordered, paid, and scheduled an appointment,…read moreall in about five minutes. On installation day, they texted a link so I could let them know when I'd arrived. The link also let me check on their progress. They took me right away--no waiting, and I was out the door within 45 minutes. They even repaired and changed a good tire that had a nail in it, free of charge. Service was friendly and efficient. I highly recommend making an online appointment, but they take walk ins, too. Thanks to them, I feel safe in my car again!

I had a great experience. They fixed my flat and installed 2 new tires. Everything was timely.read more

This place has changed ownership. I followed him over from Oil Change up the street. Friendly…read moreguy, quick and professional. Make an appointment.

Been going to Black's Tire stores for years. The Apex location always delivers great service and…read morefair prices. Highly recommend

Do NOT bring your car to this location unless you want a new paint job including yellow scratches…read moreall along your car. Witnessed an employee pull a customer's vehicle into the last bay without removing the yellow chain and proceeded to scrape the entirety of the car. Completely unacceptable & zero respect for customers or their vehicles. Absolutely a fireable offense. Not shocking to see guys joking around at a shop but to screw up someone's property to that extent in broad daylight, because you're too lazy to get out and unhook a chain, I was shocked.

Took vehicle in to have the battery replaced due to service recommendation from dealer. Had…read morepreviously used Christian brothers, and they did not disappoint as they took care of the installation and the cost was reasonable.

Provided an overall inspection. Took great care of myself and the vehicle. Also, had alternative…read moreoptions to get to and from!

Dan, I pulled into…read moreJust Tires with my car smoking from the hood. Dan and his crew dropped everything to assess the situation. I was really impressed with the service and the way it was handled. Dan called for the part and his guy rushed it over and had me up in running in the same day. I added a fluid flush and oil change on top of the hose replacement. Thanks to Dan and his crew I will continue going there for all my auto needs they can take care of. Phil Hallman Coastal Federal Credit Union

I had an appointment at 6. Drove two hours to get there. They DONT HAVE CONVENTIONAL even though…read morethey advertise it in their website. Then claimed they couldn't do my oil change at 6pm (my appointment time) and they close at 7pm. He claimed the guy working was already in a bad mood for having to work late. As a customer I was fine paying for higher than conventional but to not do my oil change because you have staff issues or staff that doesn't want to work is unacceptable. I would not recommend. You are going to go in expecting one thing and you'll get bamboozled ending up wasting your time and spending more money. I ended up going to MR TIRE IN APEX. They took me in short notice. GO THERE. Their reviews are higher as well.

Friendly staff, great service. Fussell has serviced many of our work vehicles, we highly recommend…read morethem!

I went to change my two front tires and change my brakes, I was standing for a couple minutes the…read moreworkers were just ignoring. And finally one of them came up to me and asked me 'what's going on' and I told her what I needed and she replied with an attitude, we are going to lunch in fifteen minutes so you're gonna have to leave your car here and somewhere we also have some people a head of you. There was no one at the shop beside me and my pregnant wife. I told her that I can't drive the car because it's very dangerous i need to change the brakes, but she couldn't help me at all. She was very rude and has no idea about customer service.

Huge shout-out to Zavier and the entire service team at Mavis Tires & Brakes. They were absolutely…read moreawesome. We came in with an emergency after discovering a nail in my daughter's tire. She needed to get back to school out of state the same day--a four-hour drive--so timing was critical. Even though they were short-staffed on a Sunday, they moved us straight to the front of the line and took care of us quickly and professionally. The team was kind, efficient, and truly went above and beyond when we needed it most. We are so appreciative and grateful for their help. Highly recommend!

Went in for a NC state inspection. The staff was quick and prompt with getting my car inspected…read more They actually went above and beyond, and assisted me with a faulty oil change prompt on my car, which I was very appreciative of. The state sets the price of the inspection, so I can't comment on prices, but overall I was very happy with my experience.

Excellent quick service! I was given the runaround by another auto shop. A friend reverenced…read moreVictor at downtown apex automotive and I will only use them from now on. Dependable and honest!!!

Had a great experience here! They're owned by Apex Car & Truck Sales next door. Dale, the Gen Mgr…read moreof Downtown Automotive, is so nice and does great repairs! I had a issue with the window continually rattling when closed on the car I bought from Mike next door. He sent me over to Dale to install a new motor in it and it works great now! The waiting room is clean and comfortable too, which is always appreciated!

Chapel Hill Tire undoubtedly has THE BEST CUSTOMER SERVICE of any business we have ever used. They…read morewent way above and beyond when we picked up a screw in our son's car while driving our three grandsons to the movie theatre - On Grandpa's BIRTHDAY no less! Chapel Hill Tire did everything possible to ensure that we and the grand-boys got to the movie in time! They offered to drive us to the movie in Fenton so we would not miss the show, and gave us options between repairing and replacing the tire. Chapel Hill Tire worked extra hard to ensure the work was done (we opted for repair) quickly so that we could whisk off to the movie and save Gramp's birthday! Hooray! I could not be happier with our service, and we will be customers for life!

Very disappointed! After making an appointment for a tire rotation on tires I bought from Chapel…read moreHill Tire, I showed up on time. Was told it would take about an hour (which is a long time to rotate 4 tires I think.) I walked around outside, got a text saying they were working on my car, so I go back and sit in their small waiting room. 45 minutes after my appointment I'm told they had not started the job and it would be a bit longer as there isn't an open bay. That is really poor communications and planning on their part. I left as I had been there long enough and wasted enough time. I bought my tires there as it is close to my home - tire rotation is included in the price you pay. I never thought it would not be handled in a timely manner.

So I brought in my 2010 Jeep last year everything went well…read more Now I brought in my wife's Prius. Toyota wanted +$500 to fix the lights. I talked to Dylan here at Cary Car care. He seemed unfazed at the problem and on the spot helped me out. Said " I could probably fix this in about 10 minutes". Total cost ~$80. A big difference than all day at Toyota for hundreds of dollars more. Another reason to spend you money on small local businesses. Thanks guys!

My car broke down and was towed to Cary Car Care after being recommended by GEICO. I was initially…read moretold the diagnostic fee would be $130, but ended up being charged $176. Later that evening, they called with a repair estimate of $2,156 to replace the radiator fan, thermostat, and tires, plus $309 just to refill the antifreeze. When I called to ask about alternatives, they only reduced the price by $20. That felt excessive, so I decided to get a second opinion. I ended up going to NC Complete Auto Care, where the radiator fan was replaced for $881. They didn't charge for refilling the antifreeze and said the thermostat wasn't an issue and did not need to be replaced. They also let me know I could safely wait on the tires for a couple more months. I appreciated the transparency and will be taking my business there from now on. I can't recommend Cary Car Care based on my experience.