Ayman (the owner) and his entire staff are amazingly good people; consistently trying to get you best possible deal out there. They are committed to make you feel comfortable with the prices. My experience buying a truck was absolutely outstanding. Ayman, Charles, and Chris saved me $10k on the truck I purchased . Looking forward to future business with PCH Car Co. Zoran V. read more

****DO NOT DO BUSINESS WITH THIS BUSINESS**** 2 years ago in December I traded in my Jeep for a Volkswagen and everything was going good until a couple of months later I found out that they didn't pay off my Jeep to the bank so after countless number of months of me going back and forth with the company I found out that not only did they sell the Jeep to someone but it was impounded on that individual because these people (which say oh I was in the military blah blah blah) didn't pay off the Jeep. Made my credit score go from a 800 to a 500. Finally got back from deployment and my lawyer was able to help me get my credit score back up to the original no thanks to this horrible business. Do not buy from here, trade anything in here or anything. They should be shut down for car fraud read more

Describe my experience? Incredible! I had searched around on Kelley Blue Book for a few different places that had the type of vehicle I was looking for. When I called to make sure they still had them on the lot (with such great prices, I imagine things move quickly) and from the minute Kevin picked up the phone, to the minute I signed papers with him and Ed - I felt welcomed and appreciated. Being a female I have always been precocious buying vehicles, I read up a lot on them before hand, compare prices, look at any issues, call all of my brothers and make sure I know everything they do about the certain model. So Friday night I walked in to PCH (after going to the WRONG PCH down the road, which is the tiniest lot with the most mediocre looking vehicles) I was prepared to have to battle my way through test drives and knowledge of vehicles and defend that rust and "road corrosion" were the same thing (this has happened before). But it was great!! I quickly got in the two cars I came to test drive and Kevin assisted the whole time if I needed anything. When it came to signing and understanding all of the paperwork, Ed was great. Incredibly honest, explained every part I was putting my signature on, made an amazing offer on my trade-in and even let me use the fanciest pen of my life! These guys were great, I felt confident in my buy and didn't have any "mmm... I don't know" moments or feelings of 'the wool' being pulled over my eyes. Even though my new (to me) Ford Focus Hatchback won't need to be replaced for a loooong time - I know exactly where I'm going when I need a new vehicle. I would give them ten stars, if I could. Honestly, check them out if you're looking for a new car, even if you don't live the closest their service is worth the drive. Thank you for everything! read more

PCH Car Co - I love my new car!! Kevin and Ed blew me away with their service and honesty. The experience I had was phenomenal! - Car Dealers Near Me - Oceanside, California

Great prices Great place Great staff this is the Second car that I bought from PCH Car Company I highly recommend this dealership easy to buy a car and you get a great deal thank you PCH Car Company I love my wifes new Infiniti QX80 She is Super Happy... The white pearl.... read more

PCH Car Co - Car Dealers Near Me - Oceanside, California

PCH Car Co is not a good company. DO NOT BUY A CAR FROM THEM!!! They will sell you a car that might look good and they will make everything sound good but it really is crap. They will have there fake techs in the back work on your car and they don't even know what they are doing at all. I bought a BMW from them and the techs messed up the trans pan on the car. They never fixed it and I had to pay for it out of my pocket at a BMW dealership. Not happy at all. The Idrive that controls the screen never worked and the techs that worked at PCH Car Co didn't even know how to fix it so I had to pay out of my pocket to have BMW fix that as well. Oh and don't let me start on the registration part of the car that's a nightmare. I can't get ahold of anyone that works there when I call. I live in Las Vegas and bought the car from them. So I don't just live around the corner so I can't just pop up. It's been over a year now and they keep giving me the run around. Don't buy from PCH Car Co!!! I WARN YOU... STAY AWAY!!!! read more

PCH Car Co - Car Dealers Near Me - Oceanside, California

This place sells used vehicles that shouldn't be on the road!! We bought a truck 2010 diesel. And after 40days, it blew a glow plug out the #2 piston and they sold us a service contact that didn't cover anything. Military STAY away!! They are now called "Oceanside Auto Sports, Inc" read more

Man, where do begin? When I first test drove my Land Rover I noticed the brakes were bad. So as part of the terms of buying it I was told they would check the brakes and such before it went home with me. They also "checked" the rotors. They kept my car for almost two weeks and then returned it to me. Well then there was a tire issue, I returned it and they put THE WRONG SIZE TIRES ON THE VEHICLE. Then, I MYSELF went and purchased the CORRECT sized tires just because they were taking so long to fix it that I was desperate to leave and drive my vehicle. "The manager of the auto repair part of their shop told me "people should expect to have issues with a used car, it's not like they are buying a new car" I told him that's interesting but putting the wrong size tires in a car is a safety issue. He was agitated and charged me for the repair and I left pissed. Fast forward. I waited 4 months until they FINALLY sent me the registration for the car. So in between then I wasn't able to drive it. I was pulled over twice for not having license plates and I tried to explain the issue and the police told me the car would have to sit in the driveway until I revived the plates. I called and left messages and never received a return call. ( I live part time in Colorado and part time in California so I wasn't able to walk in) finally the tags and license plate came in in January... I bought the Rover in August. I also wasn't able to take home my car until September.... almost a month after I purchased it. So fun story I finally got my license and tags in January and when I started driving the car it was making the same awful noise as when I purchased it. So. I took it in to a mechanic to be evaluated. Low and behold the ROTORS WERE THE WRONG SIZE AS WELL. The mechanics begged me not to drive the car and told me it was a complete hazard and they have no idea how they could have sold me a car in this condition. The brakes were non existent and the rotars were a size to small. Do not purchase from this lot. You will regret it. All in all I bought the Land Rover, wasn't able to drive it for two weeks picked it up, had more issues, paid more money to their mechanics shop then ended up paying an extra 1,100 to fix the mistake that was listed in my vehicles purchase warranty. If they truly "Checked" the brakes then they should have caught this. If not they are not only negligent, They are incompetent. Be warned. read more

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I bought a Fiat 500e from here about two months ago. My buying experience was fantastic. Everyone at the dealership was very friendly and nice. I felt welcome, and not rushed or pressured. I had already spoken with them on the phone prior to driving down from Orange County. When I got there, the car was waiting for me- spotless clean and fully charged :) The paperwork was very quick and smooth. I probably got in and out of there in an hour and drove off in my little electric car. This a place that also deals in high end expensive cars. Yet they treated me like a valued customer regardless of the sticker price of my purchase. I would definitely look to PCH Car Co for future purchases. read more

They sold me a 2016 Mercedes for 30,000 ALL CASH and 1.) sold me a car that had been in a prior accident without disclosing it to me (Lemon Law violation) and when provided with proof from my attorney which came directly from the Mercedes dealership they continue to not take responsibility for their actions and delay the inevitable, thus forcing my attorney to file suit and 2.) sold me a Gold insurance policy for $2,500 under false pretenses and then refusing to return the money we paid for it (also in cash) when we canceled within our money back guarantee period after finding out it did not provide the coverage they promised it would. (Liars) This dealership has NO INTEGRITY and they are NOT HONEST. They are nice to you when they take your money but everything is under false pretenses. I would definitely recommend that you STAY AWAY from them at all costs and DO NOT TRUST THEM with your money. They are wolves in sheep's clothing. read more

Couldn't ask for more-we got a clean, one-owner vehicle with low miles for a great price ! Keith our salesmen was great! After picking it up, we proceeded to drive it 8 hours back and made it 100% safe that a single issue with the drive - after driving all the way through-even went through 106° temperatures in AZ, a true test for the vehicle. AMAZING buying experience-- & fantastic condition vehicles, great prices! Again, Keith was the salesmen-- very helpful, also Franco was great & helpful with the paperwork! Feel safe & confident buying from them! A+ read more

Used car lot bait and switch con artist. Slick Rick are all terms that come to mind to describe this establishment. Ok let me start by saying I work in the service industry and I know how much reviews can effect a business in a good day is bad. For that reason I gave a lot of thought before deciding to write this review. I first found the car I wanted online. Being local I decided to check it out it seemed priced right. First impression no one seemed to know were the car was. One answer I got was it was out on loan. Second was it was on a test drive. Again I was told to wait it would be right back. After twenty minutes I was able to test drive the car and noticed the airbag light was on. Also that the car was not detailed. I overlooked that as Sam assured me he would take care of it. I liked the car and sat with Sam to talk price. He quoted me a price that was loaded with little extra dealer add ons that Sam assured me were out of his control. The price quoted was $21,700 out the door. He would not put it in writing or give me a printout on all of the extra he showed me(that other dealers didn't charge). I said let me think about it. I decided that due to the fact that my car was totalled and I was frankly in pain from the accident and just needed a car I would go back and buy the car. Again car still had airbag light on. I said please fix the light and put it in writing that they would cover it if there was an issue as the car was bought at auction with no warrantee. I also asked to have the car washed. At that point I was told by another salesperson the price of the car went up. $1,000 to $22,700. I figured it was just car salesman games to get me comfortable with the first price quoted which was $21,700. So I said please just fix the car and wash it. The sales rep did say he would and did want to earn my business and most likely Sam would approve the first quote given. Ok now back the next day to talk to Sam with cash and a check for the balance totaling $21,700 on hand. Again no one new where Sam was and now the battery was dead in the car so that was the excuse I was given for the car being dirty. Finally after going round and round with the sales guy that was there about the price. He told me that the price out the door would be $23,000. So long story short I left bought same car with extended warrantee for $17,500 So I guess Sam did me a favor. read more

Honesty = 10/10 Competence = 10/10 Pricing = 10/10 PCH Car Company (not to be confused with PCH Auto), holds the "trifecta" of being honest, competent, and competitive! Their sales staff acted more like a personnel friend or objective consultant, then a sales person... as they were extremely honest and very helpful from start to finish (thank you Ricky!). Furthermore, they demonstrated a vast knowledge of the industry and their vehicles, saving us thousands of dollars (literally), that we would have otherwise wasted. Again thank you!! And finally, they were super helpful, professional, and ethical when it came to pricing! Whether you are BUYING or SELLING, this is the place to go!!! NOTE: This is also the only place to take your vehicle if you are looking for a professional detail job. They were about half the price of our previous auto-detailer, and did about a 400% better and more complete job. Simply amazing! read more

Worst place to buy a car, bought a mercedes c300 in this place and it had a broken radio,my passenger seat was damaged, had problems with my breaks within a week I just bought it and the battery of my car was already drained... They promised to fix everything, I came back there twice and made so much excuses on why cant be fixed that and I lived all the way to San Diego. Worst place ever! Do not recommend anyone to buy a car in this place. If i could just give this place 0 stars i would. read more

I really don't want to write this review. The staff at PCH Car Co are extremely friendly, and they made me feel comfortable throughout the buying process when I purchased a used Mini Cooper here last year. I had previously posted a review with some complaints about trouble we were having with the car. These things were related to some parts that their mechanic said were sound, but found out from another (trusted) mechanic that he had lied. The breather hose was punctured, which had to be replaced. Also, there was oil leaking into the spark plug wells, and the timing chain was loose- both of these items were literally shrugged off by their mechanic. One of the employees here messaged me to talk it over, and mentioned that mechanic had since been let go, so I ended up taking that review down. Unfortunately, I now have to report that I don't believe we were told the whole truth when buying this car. Last week, the car started making some very concerning sounds. Rough idle, loss of power, and a 'tick' that had been there for a long time but had gotten much worse one night last week. We took the car to our mechanic (again, a trusted friend) who said that one of the rocker arms had become completely dislodged from the cylinder head, and was rattling around inside the oil chamber. This may have been due to wear and tear- that's not what this review is about. Our mechanic repaired the rocker arm, but Mini's recommended action for this was to completely rebuild the cylinder head. A repair of $3,000 when the car was only worth about $2,500. Since the cost outweighed the benefit, we decided we were going to trade the car in for a new one. Keep in mind, this is 1 year and a few months after we purchased the car. We took the car to a couple of dealerships, both of whom remarked upon looking at the lien, that the vehicle had frame damage. This frame damage severely reduced the value of the car, and was NOT present on the Carfax report that PCH showed us when we purchased the vehicle. The car had NOT been in any accidents since we purchased it. When one of the dealerships ran a Carfax report, sure enough, the frame damage was reported, just as it was on the lien. I'm not sure what happened here, but we should have been made aware that the car had frame damage. Now we're stuck with a lot of negative equity on the new car because the old car (the one we purchased from PCH) was barely worth anything. As a last note, I'll add one more detail. A while ago, I took the door panel off of this car to replace a speaker. At the very bottom, inside of the door panel, was a small stack of business cards for a tow yard. The cards were water damaged and faded, and had obviously been stuffed in the door for a long while. I don't know what this means, if anything- and my intent is not to imply any foul play, but it's odd to me that we'd find those cards stuffed into the door frame of a car that had frame damage. Oh, and one more critical detail I forgot. My mechanic said that this engine problem with the rocker arm and cylinder head should have thrown a "check engine" light. It did not. Also curious as to why this alert would not have gone off, considering those parts are so critical to the functionality of the engine. Honestly, more than anything I find it sad that having placed our trust in a smaller dealership, we were taken advantage of on this kind of level. We put our faith in PCH because we thought they'd be more upstanding than a big dealership, but they abused that vote of confidence. read more

With PCH Car Co it was so smooth and easy. I have purchased my first ever car and my experience was fantastic, if I can give them more than 5 starts I would. They treat you like family and try to accommodate all your needs. Would recommend everyone to come here and get the best service ever. Ricky is the MAN!!!! Loved working with him! We're coming back soon for my sister's car!!! I'm in love with my car! read more

PCH Car Co - Car Dealers Near Me - Oceanside, California

DO NOT! I REPEAT DO NOT BUY A CAR FROM THIS DEALERSHIP! Somehow, when I bought my car one month ago my loan was not approved or processed through the bank that supposedly approved us for our loan while we were there AND SIGNED paper work on that dotted line saying yes they approved us.. THEN proceeded to TAKE BACK their approval ONE MONTH LATER, as I'm about to come up on my first payment they then say they have another loan & rate they have approved us for we just need to get in contact with another bank and see if they will approve us.. so basically telling us the car wasn't mine until the other bank approved us. They HARASSED US on vacation to come sign new papers by a certain deadline or I'd have to return the car AL BECAUSE THEY FUCKED UP. All in all screw them, & I got approved and the car is mine. read more

I want to start by saying I got a great deal on a car. But wa forced to buy a warranty as they said the bank would not finance otherwise. This was what Charles told me. Before buying the car I told them the front two tires were bald. He said he would order me some. I went back three times in all. Each time they were ordering them. I had a bad blow out on the freeway. I accept responsibility for not insisting they put the tires on straight away. I will never do business with this company again. I don't like liars. I do love my car read more

Great car and prices !!! They even delivered the car with a trade and took my trade in without any issues.

Worse place I EVER bought a car! I wouldn't advise it to ANYONE! They won't return calls; they won't answer the phone sometimes; they will lie (I expected that from a used car salesman), however, the service is piss poor. One day I called literally over a dozen times, all day, and not once, NOT ONCE did anyone answer the phone! Not sales, not service, not the operator, not ANYONE! They went well past the 90 days on getting my title and registration with excuse after excuse after excuse. I was calling and calling only to get, "well that guy no longer works here". Worse place ever! read more

First time buying a car and I picked the perfect place to do so. Walked in looking for a car that fit me just right. I was greeted as soon as I stepped in, and was given immediate attention! Thank you to employee Petra, who helped me through this entire process and explained in depth and made sure I understood. Incredibly smart employers here. Very patient, and determined in making sure the best deal is given. Now I have a car, and that wouldn't have been possible without Petra's guidance and determination. Absolutely in love with me car!!!! Without a doubt PCH is the place to go!!! read more

PCH Car Co - Absolutely in love! - Car Dealers Near Me - Oceanside, California

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Took a month for me to post this but I just have to do it. Had one of the easiest, stress-free, and most pleasant experience with this business. It started when I got a call from Sam and I told him my situation, what I need and asked if they can assist me with it. The call was made Monday night - I got the keys to the 2015 Scion FRS Release 1.0 Tuesday evening. Keith assisted me every step of the way and this all happened over text and phone calls. To say they exceeded my expectation is an understatement. Every single one at PCH was friendly and very accommodating. Will definitely spread the word around. read more

PCH Car Co - Car Dealers Near Me - Oceanside, California

Our family bought 2 cars from them this weekend. It's Wednesday and we are so excited to drive every day. The customer service was genuine and they were so friendly, warm , and honest. We dealt with Petra and Ed. We just went to look for one car and ended up with two because the price was so reasonable. It was an easy simple process. If anyone is interested in a used car from now on, our family will recommend PCH car company! They are family owned. So it was a "win win" for both families. read more

PCH Car Co - Car Dealers Near Me - Oceanside, California

I WOULD NOT RECOMMEND ANY ONE TO BUY FROM THIS DEALERSHIP, unless your ready for a head ache. I purchased a Ford f350 from them. They were quick to ask for money to hold the vehicle, paper work was done and my understanding was they were going to bullet proof my truck and would be ready in 2 weeks, mind you this is in the month of July. After several mechanics working on the truck I drove my truck off the lot in September, still not working right they said truck needed to be driven. so i drove it home, went to work the next day and truck broke down. All work was done at there Lot. so in order to get rid of the head ace there head man in sales department "GAVE ME" a bumper to bumper warrenty out of there pocket to get truck fixed at a ford dealership. to find out that the motor was a bad motor and warrenty company was not going to cover motor. So finally after months of not having a vehicle, I finally got my truck in January 7 months later while after making 7 payments and insurance payments i got my truck with a new motor. I go to pick up truck and they wanted to charge me $1900 for them fixing the truck and said i was responsible for the bill and for the motor blowing up and on top of that they took away the bumper to bumper warranty. also The warranty that came with the new motor they took that from me too, saying that is to cover them not me. you would think after all my troubles they would be kind to give that to me. no way, I still had to Pay out of my pocket $1000 for them to release my truck to me after it was fixed. But wait it gets better I also sold my truck on consignment with them which also. They sold it in September and as of todays date. feburary 21 they still have not paid me my money. So buyers be ware this dealer is horrible. the mechanic that worked on my truck that said it was fixed when it wasn't is still there head mechanic. so i would recommend if you buy from them make sure you get everything up front in your contract ask to take your vehicle to get your own inspection before you buy and or negotiate at least a 2 month warranty. during this entire ordeal the only person who would return calls or text and tried to help out was a sales guy named Keith only guy that was helpful. as to there head guy in the sales department after taking my $1000 on top of what i paid for the truck and still have things that were supposed to have been fixed that still were never addressed or fixed he had the nerve to ask me to give him a good review on Yelp. well i hope that the truth of this yelp helps out all the buyer that wonder on your lot. buyers beware. read more

PCH Car Co - Car Dealers Near Me - Oceanside, California

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This was the best car buying experience I have ever had. Ed and his daughter Petra are the best. There was no pressure and I got the car I wanted without the old bait & switch routine that happens at other dealerships. If you are looking to buy a car make this your first stop.Thank you, Ed & Petra and I look forward to doing business with you again in the very near future. read more

My boyfriend and I bought a used Mercedes GL450 from Ed, and we were very happy with our purchase. Everyone at the dealership was professional and responses were always prompt. Ed offered multiple ways to pay and we financed our car loan with their dealership. They also offer extended auto warranty for a reasonable $$. They gave us car fax and mechanic inspection. Our experience buying this car was very smooth and pleasant. Thank you Ed and Ayman. We highly recommend PCH car dealership! read more

A1 service from start to finish. Quick repair and very affordable. Love these guys. Will definitely be bringing my car here for any and all repairs needed. I also purchased my car from here. All quality vehicles. read more

Got a Yelp account just to post this review - in stark contrast to the 5-star reviews here. I called them over the weekend about a car and spoke to Petra. Right from the start, it seemed that I was not talking to a knowledgeable auto salesperson. Petra confused me with a different customer, talked about the wrong vehicle even after I corrected her, had minimal knowledge about the car's history (when I asked if they had more info than that in the Carfax report, she promised me a 'detailed' Carfax report ... which had the exact same info. No help!). She even tried to convince me that if any of the tires were worn down, the auto manufacturer would replace them under the original warranty (which the car was still under)! I then sent her an email Sun with a few straightforward questions prior to closing the deal (condition of tires, paperwork costs etc. I was planning to pay cash and have the vehicle shipped to MN or fly down there and drive it back). I did not hear back and sent her a reminder email on Tues - to no response again. I finally called back Weds and talked to Kevin (who picked up the phone). He obviously knew his stuff, was very responsive and promised to follow up. A couple of hours later, I finally got a email from Petra (likely after Kevin prodded her) saying the car had been sold earlier in the day and a short apology for the delayed response. By now I had wasted several hours of my time researching the vehicle, talking to shippers and searching for plane tickets to San Diego to compare against. A simple update from PCH Car on Mon would have saved all of this hassle (I may well have still been waiting for an answer if not for (luckily) getting Kevin when I called earlier today). Two stars because the vehicle itself appeared to be very good. Zero stars for customer relations (well... for one of the two people). read more

Finding the right vehicle at PCH was aided by friendliness and kindness. The people at PCH were attentive and distributed useful resources. We found the exact match for us and we are happy! Looking forward to having a great experience in the visits ahead. Buyer: C. Duran read more

I absolutely loved this place. I called and told them my credit .. My price range, and they made it happen. Would not let me leave the dealership without a car, and without making sure I got the price and interest rate I wanted. Beyond happy. read more

PCH Car Co - I love my car - Car Dealers Near Me - Oceanside, California

I had recently just purchased a car from this dealership and I am very disappointed. I was told there were no issues with the car and that everything was working properly except for the key which was not even programmed with the car, but I was told it would be taken care of at a later time and they would fix it free of charge, they ended up saying I would have to pay for it after I asked them again. Everything was running smoothly until I had to put gas in my tank. Fuel was unable to flow in to the tank and the pump would click off every 2 seconds, as you can imagine this was very frustrating considering I had JUST bought the car. I thought it might have just been the gas station or pump so I went to several different gas stations and still the pump would click off every 2 seconds. It would take me around 10 minutes to fill my car up even halfway. I called PCH to notify them of the issue and I brought it in to them and they said they would look at my car and they would try and fix it, free of cost. I am also certain they knew of this issue when selling me the car because minutes before I test drove the car at the dealership one of their mechanics went to go put gas in the car so I could drive it, so he obviously had to have the same trouble I was having and just blatantly failed to mention it. They were kind enough to give me a loaner car while they were working on my car which was nice but you would think they would at least clean it and there would be a little gas in it if they are letting clients use it...but nope I got in the car and it was extremely dirty and there were leaves and dirt all over the floor and there was so little gas that the gas light was blinking on and off. When I got my car back from them after they "fixed" the gas issue by removing some screen from the gas tank. They told me everything was working fine and not only 2 weeks later the SAME issue was happening again. It took me many times coming in and asking them to look at it and they just kept telling me to come back on a said date and they still had no idea what was wrong with my car, it was a complete waste of my time. They finally said they could address the issue but I would have to pay a couple hundred dollars for them to fix it even after they had "fixed" it a first time and they said they couldn't guarantee they could even fix it. I ended up having to take it to trusted dealer who told me that removing a small screen in the tank was waste of time considering I needed to replace the entire gas tank which was going to cost about $1600. I recommend not purchasing a car through PCH Car Co. I feel I was mislead and they cannot be trusted. read more

If you're looking for the best place in San Diego to buy a car save yourself the trouble and go to Pch Car Company in Oceanside. The staff there is amazing. They helped us get a car in less than 2 hours. The entire process was amazing. I would definitely send my friends and family there. Ask for Sam! read more

Absolutely one PATHETIC excuse for a "Business"! DO NOT BUY A CAR FROM THIS PLACE!!! They owe me over $2,000 because they DID NOT pay the warranty company, so the company canceled my warranty because of the nonpayment! Now I can't even get them on the phone!!! The phone doesn't even ring, now, just automatically ends the call! At least the phone used to ring, but now...nothing! DO NOT BUY A CAR, OR, ANYTHING ELSE FROM THIS PLACE!!! WARNING! WARNING! WARNING! The only reason I gave them 1 star is because YELP requires a rating before submitting a review. read more

Do not buy from these people. They collected warantee money from me, and never paid the insurance company (gold standard). Big shock, Ayman the owner said he was sorry and would refund my 2300. That was 4months ago, still no refund. Good luck trying to call, they will no pick up the phone. read more

We had a great experience here. We had a little confusion via email about the car we were interested in but upon arriving there,it was all worked out. My husband and I felt like they were very nice, accommodating and honest. Kevin and David were the main ones helping us out. David was very informative and personal. I really didn't feel like he was just "trying to make a sale". I felt like he genuinely wanted to get us a good car with a good deal. Kevin was very nice and I loved his attention to detail in helping us signing paper work and getting things squared away. We will definitely recommend people to buy from them. read more

I bought my used Jetta here recently and had a great experience with the gentlemen of pch car co. I told them what I wanted to spend and they made that happen. I never once got the pushy , sketchy car dealer vibe . They actually seem like they care and are honest. I guess coast highway dealers have a bad rep but if you are shopping in the area these guys are the ones to go to. read more

BUYERS BEWARE!!! My husband and I purchased a 2012 Mini Cooper Clubman on Sunday, December 24, 2017 as a Christmas present for our 19 year old daughter from PCH Car Co (cash). The buying experience was great and Charles was attentive and helpful despite being the only salesman there with 3 sets of customers to assist. When it was our turn we were able to negotiate on the price (slightly higher than we budgeted) but we also received a 30 day or 1000 miles Powertrain warranty with the vehicle which appeared to be a good deal. We live in Southeast San Diego (~43 miles from PCH in Oceanside), and before we got home the check engine light came on (1st occurrence). It being Christmas Eve and PCH had closed we continued home (figured we take the car back after Christmas). My husband checked the trouble code that came back P0015 (Camshaft Phaser), btw. We attempted to take the car back on Tuesday, December 26th but about ¾ of the way there the check engine light went out. We figured it may be a fluke and decided against dropping it off and opted to drive it some more to see if it would come back on and it didn't until the evening of Wednesday, December 27th (the very next day & 2nd occurrence). My hubby and daughter took the car back Thursday morning, December 28th (this time check engine light stayed on) and was told the service department was very busy and they probably wouldn't be able to check the car out until the next day. On Friday, December 29th , Greg (Service Manager) informed us that a sensor was bad and that a replacement had to be ordered but due to the holiday (New Year's) it wouldn't be in until Tuesday, January 2nd, 2018. The repair would take a day so he couldn't guarantee the car would be ready on Tuesday and it wasn't. Tuesday evening were we told the car would be ready Wednesday morning (January 3rd). My husband gave them all morning to finish and drove to PCH with my daughter who was babysitting our 1 year old grandson on his lunch break. They arrived at noon, 2.5 hours later the car still wasn't ready and Greg proceeds to tell my husband that they found another problem (check engine light back on, 3rd occurrence) but this time there's an issue with the monitor and the car wouldn't be ready until the next day. Needless to say my hubby was upset as PCH had now had the car longer than us since we purchased it. As a courtesy for the inconvenience, Greg with the approval of Sam (General Manager) offered to deliver the car the next day before noon with a full tank of gas and let us take any car on the lot to utilize as a loaner in the meantime. My husband declined the loaner car and provided his work address for delivery (Kearny Mesa which was ~14 miles closer to them). Thursday, January 4th, I get a text from my husband at 12:42pm, no sign of the car or PCH and no messages. He proceeds to call Greg/Sam to find out what was going on and later learned that the persons delivering the car went to our house (no one was home) instead of his work as requested the previous day for that very reason. Apparently this wasn't relayed to the delivery personnel. Once the mix-up was cleared up, Greg said the car would be there in ~ 30 minutes but almost 2 hours later still NO CAR and NO communication from PCH. Hubby gets back in contact with Greg only to find out that the check engine light came back on (4th occurrence) in route from our house to his job so the delivery personnel drove it all the way back to Oceanside to get it checked out. NO ONE bothered to call or let us know what was going on. Greg claimed this time the lady who put gas in the car didn't screw the gas cap back on tight, thus causing the check engine light to come on again. Hmmm... So the people that PCH employs that work at the dealership with an auto repair shop on site don't know that a gas cap should be tight & secure??? Speaking of the delivery personnel, which happened to be two women (one driving our car for delivery and another in a second car for the return trip), had the nerve to talk crap outside our house where the delivery address mix-up occurred. They were so loud that my neighbor overheard them cussing up a storm and complaining about going to the wrong address as if it was our fault. One even had the nerve to state that PCH had better get 5 stars for this as they normally don't provide this type of service. Today is January 9th, 2018 and I'm unhappy to report the check engine light came back on AGAIN last night (5th occurrence). My hubby checked the trouble code and once again P0015. Greg/Sam said they would send someone to pick it up and they would also bring a loaner for my daughter to drive. One of them was supposed to call us back with the details (i.e. when, time) last night but we finally got a call this morning ~11:00am. Five Stars, REALLY? Only if its for the number of times the check engine light has come on in the first 15 days since our purchase. read more

First time buying a car and they were an absolute dream in helping me through the entire process. Great car at a great value. I was helped by Keith, who worked hard to help me get financed as a first-time buyer. Everything went smoothly, and I am grateful I chose to buy a car through them. They truly care about their customers. read more

First impressions are everything,! These nice guys gave us a jump when there was no one else around, they didn't try to charge us or anything. They seem like honest people not trying to make a quick buck but leave their customers happy. I'll definitely be coming to this place for a detail! read more

By far THE BEST place to buy a car on PCH 1 in Oceanside. Not like any other surrounding dealers AT ALL. Their prices are straight forward, and extremely reasonable. Their sales team doesn't beat around the bush or avoid any questions or concerns you may have. AND, they have a service department, as well as a detailing department. Very friendly, welcoming, and personable. A place where the entire staff knows your name. read more

I purchased a E350 Mercedes cabriolet. My sales rep Kevin's customer service was absolutely outstanding. The paperwork was done efficiently and fast. My experience here was great. My husband and I plan on buying another car and when we do; we will be coming back to PCH Car Company. Kevin has been completely honest about everything. I truly appreciated his integrity. I highly recommend PCH for anyone looking for an honest and reputable company. read more