Great customer service at the parts counter. He was very helpful and informative and showed me how to order a part online through Nissan to save me some money. Highly recommend their parts counter read more

Dropped off my car for simple recalls. Come back to find the sunglasses compartment hanging with the hooks snapped. Repair team claims no knowledge on why the console is hanging from the ceiling... huge lack of ethics. read more

Made an appointment this morning to do a multi point inspection and to get my brake pads replaced I get to the dealership and I have my partner follow me so he can drive me home and then they tell me that they won't be able to get to it till tomorrow. Absolutely ridiculous what's the point of making an appointment if you're not even gonna complete services until tomorrow I never received a phone call or anything. I guess Mossy Nissan doesn't want my business and I will not be giving it to them ever again. read more

I just had an incredible experience at Mossy Nissan Oceanside. Miguel, my salesperson, went above and beyond in every part of the process. They didn't just work with me on the price--they genuinely listened, negotiated fairly, and made sure I walked out with a deal I felt confident about. The treatment I received was absolutely top-tier. Everything was transparent, professional, and surprisingly smooth. I'm extremely picky and I negotiate hard, but they handled every question and every detail without hesitation. This was, without question, a true 5-star experience. I'm genuinely impressed and extremely satisfied even the finance guy that nobody ever likes was amazing and super cool here. Def don't go to Toyota Escondido COME HERE YOU WONT REGRET IT . Keep up the good work guys!!!! Thank you read more

Mossy Nissan Oceanside - Auto Repair Near Me - Oceanside, California

Horrible experience. Really untrustworthy dealership. I went to sell my wife's car to them, they agreed to the sale, we signed paperwork, shook hands, and I gave them my keys and title and took everything out of my car... 3.5 DAYS LATER they back out of the deal having told me nothing about it being contingent on a 3 day inspection and can't even provide me with their inspection report. I also had to wait an extra day to get the title back. They also signed my wife's and my signatures on our title and put a stamp on it so now I'm trying to order a clean title from the dmv. Would never recommend this place. read more

Today I visited Mossy Nissan Oceanside after noticing a light hissing sound when braking in my Infiniti and feeling unsafe driving it. Upon entering the service center, a female service advisor approached me. After I described the issue, she immediately suggested it was likely the brakes and informed me there would be a $220 charge just to inspect the brakes. She also remarked that my brake pads had been replaced elsewhere previously and said, "Who knows what parts they put there?!"--which came across as unprofessional rather than helpful. Uncomfortable with both the cost and the interaction, I left and drove to another auto service center. They quickly diagnosed the issue as worn rear brake pads (which had been replaced several years ago), and the repair was completed within a few hours. For comparison, Nissan Escondido offers a free multi-point inspection and provides a free loaner car for services over $200. In the end, I got my brakes fixed, saved money, and learned that exceptional customer service can still be found - just not here. read more

The fact that this dealer claims to value customer service and transparency is an absolute joke. On Wednesday 3/25, they listed a car for sale for $52,977 (pictured). I called and spoke to their team, and they told us to come in to finalize numbers and take delivery of the car later. We drove 2 hours each way, negotiated for 3 hours, and came to agreed terms (pictured). When we were about to sign the finance paperwork, their finance manager, Carlos, stopped us and said we could not proceed because the car had not been smogged or inspected. Yesterday, I received a call that the car was ready for sale, but the price was now $57,977. Regardless, we drove another 2 hours, test drove the car, and wanted to proceed with negotiations. When we asked about the price increase, Leon, the used car manager, came up to us and immediately spoke in a demeaning and disrespectful manner. He said he did not even want to sell us the car anymore. When asked about the price change, he said, "it's because I have the authority to change the price." He was extremely rude and disrespectful and would not even look at me when I spoke. The situation escalated to the point where he no longer wanted to sell the car to me, and the GM asked us to leave. Tyrone, our salesman, was great throughout the whole process, and this situation was completely out of his hands. DO NOT COME TO THIS DEALER UNLESS YOU WANT TO BE MISLED AND DISRESPECTED. read more

Mossy Nissan Oceanside - Original misleading listing - Auto Repair Near Me - Oceanside, California

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I came in with the sole intention of getting an appraisal so I could sell my vehicle. Unfortunately, that request was not respected, and the experience quickly turned into repeated pressure to purchase a new car instead. I made it clear that I had family responsibilities that day, including a sick and fussy child waiting with my sister, and that I needed a straightforward and timely appraisal. The process took much longer than necessary, and there was little consideration given to my situation or the purpose of my visit. What I hoped it be less than an hour turned to almost 3 hours. Additionally, a hard credit inquiry was run even though I was not planning to buy a vehicle. When I followed up to ask if this could be addressed, I was told nothing could be done. I also never received a clear appraisal number by the end of the visit. After years of bringing my car here for service, this experience was disappointing. It felt more focused on making a sale than providing transparent, respectful customer service. Because of this, I won't be returning, and I hope this feedback helps improve how future customers--especially families--are treated. read more

Went to Temecula Nissan for a used 2023 rogue advertised for 17k, got told that we couldn't get that price unless we included $4k dealer add ons, without add-ons, price would be $24k before taxes. I called mossy Nissan and connected with Johnathan, who confirmed the price you see is the price you pay - they do not force dealer add ons. My husband and I went in on a Sunday night to look at a used 2024 Nissan rogue SV at 47,000 miles for $19k. Jonathan had to step out for a personal emergency, so his partner at the dealership, Val, helped us. Test drove and loved it - talked numbers and agreed. Went into financing with Daniel and he cut our APR in half, got us a better power train warranty & lowered our monthly by over $100. Definitely our Nissan dealership going forward. I've purchased 2 Nissans from Ontario Nissan previously (used Altima & new Sentra) when we lived in the IE. Now that we've moved to SD County, we've found our new family Nissan dealership. read more

I purchased a Tesla Model 3 from Mossy Nissan Oceanside and had a great experience working with Larry Ringstaff. After dealing with several sketchy dealerships during my search, Larry was truly a breath of fresh air. He was honest, straightforward, funny, and genuinely kind throughout the entire process. I never felt pressured, and I really appreciated the way he communicated and treated us. Buying a car can be stressful, but Larry made the experience enjoyable and comfortable. Highly recommend asking for him if you're shopping there. read more

Had a great experience buying a new vehicle here. Larry Ringstaff took my call, and with no pressure or sales tactics, in short order put together a great deal for me. Larry personally went above and beyond to get the vehicle to me, and make the experience easy/pleasant. He is a personable guy, and I would recommend anyone to consider buying from Mossy Oceanside. read more

I wanted to mention the excellent work and personal service provided by finance manager, Daniel Miramontez. Daniel was professional throughout the sale and followed up with us later to ensure we were happy with the vehicle we purchased. read more

Returned a leased vehicle to Mossy Nissan Oceanside on April 30 and accidentally left an archery set in the trunk (bow, arrows, glove, and case). A few days later, after realizing it was missing, I started calling the dealership. Over multiple days, several employees told me they would "check and call back." Nobody ever did. I eventually drove to the dealership myself and spoke with Leon, who mentioned his "30 years of experience" and told me they supposedly had no idea where the car was, who picked it up, or what company transported it. According to him, they do not keep track of who takes possession of returned lease vehicles. No company names, no contacts, no transport records, nothing. That explanation alone was difficult to take seriously. Instead of getting actual answers, I was handed random phone numbers for auctions and other places and left to figure it out myself. At that point I contacted General Manager Nick Kleiter, reached out to Nissan Consumer Affairs, and escalated the issue through multiple channels. Then suddenly, the very next morning, I received a call saying they had "found a box" that "might" be my property. Interesting turnaround considering less than 24 hours earlier I was being told there was supposedly no way to know where the vehicle went or who had possession of it. The GM also jokingly referred to me as a "detective" because I had spent time calling around trying to recover my own belongings. At the same time, he continued maintaining that they supposedly do not know who picks up the cars -- despite somehow locating my property immediately after the matter was escalated. To be fair, I did recover my belongings, which is the reason this review is not 1 star. Still, the entire situation felt evasive and unnecessarily difficult from beginning to end. The story simply does not add up, and the experience seriously damaged my confidence in both this dealership and the Nissan brand overall. read more

I returned my car to Mossy Nissan after the lease was to expire. After 3 attempts to get a proper response from the dealer on receiving my car I am still waiting for them to get back to me. When you call the only person you can talk to is the receptionist. read more

Cesar E from parts. Very helpful and patient. Help me through the online buying process to where I can pick up my parts from Nissan saving me money and time. read more

Mossy Nissan Oceanside - Mossy Nissan - Auto Repair Near Me - Oceanside, California

The good part is you can get a car from Mossy if you're going to have work done. Bad part is it isn't the best way to treat customers by having them pay rental fees and daily fees to use one of their own vehicles! Service person was supposed to call but never did and when we checked back in the afternoon he was magically at lunch! This didn't make sense when you drop the car off at 7am and call at 3pm and he's at lunch? The cost to fix the airbag was outrageous! Unfortunately, I wasn't able to get it fixed. I mean who has almost 20K in this day and age. Lastly, the lack of their trying to help and just kept giving us the run around is why we would never buy another car from this dealership! read more

Terrible team and dealership! been working on a purchase visited the dealership multiple days in a row and had over five conversations with the sales rep. They called me in the morning to tell me OK the truck's ready it's yours. Getting a cashiers check and already cleaned out my car. I get a text from them that says sorry we sold it to someone else and now they won't answer my phone calls. COMPLETELY UNPROFESSIONAL. I wouldn't be surprised if one of their sales men or managers took the car instead. Carlos is a joke! read more

Jacob Wallis was an amazing sales man he helped me get an amazing car and through it all he still put his best foot forward and got me a great deal. read more

Mossy Nissan Oceanside - Auto Repair Near Me - Oceanside, California

Awesome experience. Larry and everyone were so helpful! They helped me find a good deal and financing that works with my budget. read more

Mossy Nissan Oceanside - Kia Forte - Auto Repair Near Me - Oceanside, California

Larry was amazing to work with! He was very transparent throughout the entire process, communication was great, and he made everything easy to understand. He is such a sweet soul and truly cares about his customers. I highly recommend working with him! read more

We bought a Nissan Ariya and knew absolutely nothing about electric vehicles. With the help of the sweetest carsalesperson Brittany and her very knowledgeable boss Bryan Oxley we got through it . They gave us what we wanted for our trade-in and we left there satisfied. They were genuinely concerned with our experience and thanked us for our business. We have purchased 3 vehicles thru Mossy over the years and will definitely go back for our next car. If you need a car try Mossy Oceanside. read more

Went in about a published service bulletin regarding a defect on a Nissan EV. 1st they denied there was a service bulletin. I pulled it up then they changed gears and said oh well Im sure it was done then. So I said oh really where and when. Then they changed there story and said oh well thats private info. All LIES to save money. You as a customer mean NOTHING to these liars. read more

Thank you to Gaspar and the team at mossy Oceanside! I have been looking for a new lease for almost a year and it's been really difficult finding the right option. Everyone was so kind and patient and worked so hard to get me the best deal. Best of all they did most of the work while I was at home and so once I came in I didn't have to stay for house and got to take my new car home ! Thank you for your kindnesss and making this experience happen! read more

We have been with Nissan since 2018 and it has been a great decision for our family. We have bought cars here and leased. Recently, we came in and my husband met Larry and his team. He looked at new cars and a few days later Victor gave us a call and listened to my concerns. We walked back in and received an amazing deal that we couldn't resist. I love their service and have been always happy with the service they provide. I trust that I am valued as a customer and I love my car. read more

It feels like there is a specific script being played out here, and the title of the play is 'Gaslighting.' I've experienced this same pattern at three different dealerships in the county now. Every phone call feels like a new scene where the facts are rewritten, and the story often changes dramatically the moment you actually arrive. Between the shifting timelines and the conflicting information regarding contract terms and recall work, it seems like a constant pivot to avoid accountability. It shouldn't be this difficult to get a straight answer. If you value transparency and consistency, I would suggest looking elsewhere. read more

Do NOT buy used cars from this dealership -- sold me an unsafe and unreliable car. I bought a used car from this dealership on 10/21/2025 (didn't receive it until three weeks later 11/11/2025 due to defective replacement tail lights. Warranty was essentially worthless -- one month or 1,000 miles (whichever came first), giving me only about a week to return it if anything was wrong. Within a month I was having problems; by two months the car was unsafe. It wouldn't go over 40-45 MPH, leaving me constantly tailgated, honked at, and harassed on the road. I felt unsafe and anxious driving it. I finally had it diagnosed on 1/16/2026 and was told it needed thousands of dollars in repairs and labor. I had to rely on Uber for weeks while I raised the money; repairs weren't completed until 2/16/2026. After regaining some trust, the car became unsafe again by 3/18/2026. A second diagnosis on 3/20/2026 revealed it needs a new engine -- thousands more, plus rental/car replacement costs while it's in the shop. This dealership sold me a car that was neither reliable nor safe and provided a practically useless warranty. I spent months without a dependable vehicle, incurred repair bills, and endured significant stress and safety risk. If you value your safety, time, and money, do not buy a used car from them without ironclad, long-term written guarantees (or better yet, go elsewhere). read more

Tyrone was wonderful! He sold me my dream car and he had wonderful customer service. Answered all our questions regarding the car and made it an easy and quick experience for us! So excited to be a Nissan driver now and if you are looking for a rep who truly listens and does the job right, visit Tyrone and let him sell you your new car! read more

If you're going to shop for a car ask for the salesman Bryan Oxley this was the best car buying experience I have ever had. I felt very welcomed when I arrived and he was very knowledgeable and always looks out for the customer ‼ The best dealership I've been to read more

The Service Department at Mossy Nissan Oceanside continues to be excellent! I have had the pleasure of having my vehicles serviced there for the past 25 years. Carlos Lona is one of the nicest, honest, professional and knowledgeable Service Leader Advisors I have ever met! I would also like to mention that Gabriel, is also very kind and has excellent customer service and a genuine smile! This service location is very efficient! The lobby has complimentary coffee, tea, hot chocolate and water. The location is directly off the 78 freeway! They are also open on Saturdays which is a great convenience. Thanks again Carlos! Gail K. Oceanside read more

I bought a new 2021 Altima from Mossy 3 years ago. I've been very happy with the car. That said, I just found out that they LIED to me when I bought the car. They told me that it was an AWD. So for the past 3 years, I've been thinking I had this wonderful car, only to find out from another Nissan dealer in Montana, that it is only a front wheel drive car. Plus now that I think about it, they told me that my 2015 Altima had a recall on it for the gas fill pipe. Something about it being bad due to salt on the roads. That car had never been out of So Cal, so that was probably another lie. Look out for the sales people at Mossy Oceanside. read more

Larry absolutely got me a great deal and made sure I left that night happy and good for the road. All props to his professionalism and efficiency at the job. Couldn't be happier! read more

Purchased a company vehicle today at Mossy Oceanside. Worked with Jacob Wallis. Super knowledgeable, and helpful. No sales pitch, down to earth, and made the process very stress free! Great asset to the Mossy team in my opinion. They are lucky to have him as part of the sales staff. read more

Fiancé (who shall go unnamed in my posts for privacy reasons) saw a car online he wanted; we showed up a hair after 7 pm and Cody said while they close at 7; they'll stay open as long as necessary to do deals. He directed us to the correct driveway as we were on the wrong side of the lot. 5 stars for Cody- he was on his way home and actually went back to the entrance to wait for us. Super sweet, engaging guy and yes I know he's there to make money, but he wasn't pushy with the add-ons. After the usual credit runs and figuring out the payment plan we wanted, we were ready to sign. Annoying was getting a rate we signed for then getting offered one over 4% less if we signed a new contract with the the add-on packages. The ONLY reason I took the deal the finance guy offered is because my near-perfect credit score carried both of us and he needs to build his- he is essentially buying credit for himself by becoming my co-signer and he needed a car immediately. He works from his car and drives around 200 miles every day. Also annoying was having to return the next day to sign more paperwork, but I get it- they wanted to go home the night before and it became a long event- we sat there over three hours and things got missed. I know this is how car lots work, the upsells but I will stick with bringing a blank check for my car-buying needs (I'm still a fan of Carmax haha). Fiancé is super happy however, and I am happy he got the exact car he wanted. Pros: - Cody is awesome - decent pricing Cons: - typical car lot upsell tactics - annoying finance rates read more

Still have not heard back from Mossy Nissan regarding a requested call back, and now I have this warning appearing on my car with less than 60,000 miles. Sooooooooooooo, will I ever get a call back? Or am I just going to have to keep being ignored and hope and pray everything works out? read more

Mossy Nissan Oceanside - Auto Repair Near Me - Oceanside, California

I went to go and look at the Teslas they have. 2021 Tesla Model 3 has 50k+ miles on it, according to Tesla themselves they state that the brakes need to be changed every 25k miles. The car fax shows this vehicle hasn't had it done but they did inspect the brakes and they are at least at 70% or greater. The manager Larry said, "look we have three options, one, you don't have to buy the car, two we can get an appointment to get them checked today, or three, we can have them inspected Monday and send you the report". I said to Larry, but don't you think it's odd, that a vehicle with this many miles was OK'd with the brakes even though it's been more than double the time. He reiterates that I don't have the buy the car. I said I just want you to share my concern about it, isn't it strange? The whole time this guy is interrupting me when I'm talking. Who does that? I got up to leave after being insulted and told the salesman, who was lovely to work with, Jorge Hans, that his manger ruined this sale for him. His manger then said as I was leaving, "you can't ruin what never was" . I guess I was never there? I guess I never wanted to buy it? I have a photo telling my girlfriend i wanted to buy it an hour before talking to this Larry fellow. How the hell did he become manager with that attitude? read more

Mossy Nissan Oceanside - Just had sent this text to my girlfriend expressing to someone else an hour before my interaction with Larry, the manager. - Auto Repair Near Me - Oceanside, California

just want to take a moment to give credit where credit is due . my son had a recent sales experience at the oceanside location and I was there as well ( this was his first new car purchase and he asked me to be available , no prob. ) I'll make this short and sweet . I've worked in the service end of dealerships for decades and have seen some shady sales teams ...,THIS IS NOT ONE OF THEM !!! Specifically , Brian ( "OX " as he is also known ) and the gentleman in finance . they both operate honestly , professionally and with genuine care . i won't go into details but I will say they went above and beyond for sure . I reccomend paying Ox a visit if you are in the market . he is a solid dude . thanks you guys , we appreciate you !!!! read more

When our cars are running we are so happy! But, once again, my car needed service. I am so fortunate to have the most experienced, courteous and knowledgeable Service Advisor, Gonzo Granda. Gonzo helps me immediately. I make an appointment, he explains what he has to do to identify the problem. He does it within a few minutes of my arrival and then tells me that it needs a part and it will be ready the next day. But, Gonzo was off that day, so I waited to come in so he could help me again. He takes the time to help me understand what the car needs and why it needs it. I feel very well taken care of. Thank you again Gonzo. Excellent, above and beyond service. I will only bring my Nissan to you! Sandy MacKenzie read more

We had such a great experience with Daniel and Victor at Oceanside Nissan. From the moment we walked in, they provided genuine, caring customer service--the kind that's hard to find these days. We were just shopping around and hadn't committed to leasing a Nissan, but their professionalism, kindness, and no-pressure approach completely won us over. They went above and beyond every step of the way to make sure we felt informed, comfortable, and confident in our decision. By the end of the day, we drove away in a new car at a great price--and felt really good about it. Truly good vibes all around. Thank you, Daniel and Victor! read more

Thank you Ron, Brian and Stephen for making the purchase of our 2025 Armada SO smooth!!! read more

Mossy Nissan Oceanside - Auto Repair Near Me - Oceanside, California

Service department is just filled with unbelievably rude & unhelpful staff. The service manager was even more unimpressive, unhelpful & rude. Wish I could call him out by name but I don't remember. I take my car here for recalls only because they are the closest Nissan dealership to me. If I could give them zero stars, I would. Because of how rude and unhelpful they are, out of principle, I would NEVER give them my business or trust them with my car otherwise - either by using their service department for repairs or purchasing a car from them. I own my own business and would NEVER treat my clients the way they treat theirs. read more