I went to check the prices for their parcel service, but it was extremely hot inside the store. It…read morewas about 90°F outside, and they didn't have air conditioning, so I felt a little suffocated while I was inside. I think their parcel service is good, but they need to improve the overall customer experience by providing proper air conditioning or better ventilation. A comfortable environment would make a big difference for customers.

I needed to get fingerprints for a program I applied for and looked for places that provided them…read more I saw this place on Yelp and rushed over there since they were about to close in 30mins on Saturday. I know I know, I didn't plan this well but I made it. I didn't have to wait long and I asked for the finger print service. I did not know I had to bring in paperwork since it wasn't mentioned by the program I was applying for but thankfully they knew what paperwork I needed and had it printed there (have to pay for bw copy since I didn't print it myself). I was in and out within 15-20mins! Excellent service!

I've shipped using the exact same box at this same UPS location multiple times before without any…read moreissues. I've also used the same packaging successfully with USPS, FedEx, and DHL, so I was surprised when I was suddenly told that my package "wasn't a shipping box" because it didn't have a certain certification marking on it. The confusing part was that the employee still accepted the package "this time," which made the interaction feel inconsistent and honestly came across more like an attempt to upsell packaging materials or services rather than an actual shipping requirement. I completely understand wanting to make sure packages are secure, but clearer and more consistent communication would make for a much better customer experience.

Wish the owner works everyday. It's messed up, I arrived at…read more6:00 and the door was closed. I asked the guy just to drop a paid package off he refused.

Aracely saved me today ! I had documents for a serious matter and was told very last minute from…read morecourthouse I need three copies of everything! She has preformed a miracle and I am not exaggerating. All how I was crying and upset yet she was so calming professional and proficient. I will forever be grateful for her service . Thank you so very much .

FUCKIN' FUCK-UPS. They claim to be open on Saturdays from 10 AM to 4 PM, but when I drove down…read morethere today, they were closed. No sign posted, no advance warning. It's probably about time for me to find a mailbox place that is accessible 24 hours a day, every day.

We paid $73 to ship a regular Balikbayan box size + bulilit…read more. Shipped December 1, 2023 short snag in Seoul Korea mid January 2024. Finally arrived in Lucena City, Quezon Province on January 30, 2024 2 Months now and more expensive. Though the bulilit is a nice bonus and added value.

When we need to send money (remittance service) to our extended families in Philippines or send a…read morepackage to our home in the "Barangaay" of Philippines, we use Atlas! LOCATION: 7/10. Their small storefront is conveniently located inside Seafood City Supermarket (look on your left, right passed the entry to Chowking). They have two counters. EXCHANGE RATE: 9.9/10. Yes, 9.9/10. They won't rip you off like Xoom does on the exchange rates. We have always gotten the best exchange rates here. They have a modest $8 to $10 transfer fee depending on the amount and bank where you are sending the money to. We always call ahead to check the rates before we drop by. PACKAGE ("BALIKBAYAN BOX") SERVICES: 9.9/10. Again, their services outshine their competitors by far! They offer package tracking services via an Apple/Andriod app and best of all they deliver to remote areas too (without charging astronomical fees!). Their delivery rates are far better than their competitors and delivery times are pretty accurate. For current rates, please call ahead. STORE HOURS: 8/10. They are open till 6 PM on weekdays and 5 PM on weekends. For latest store hours, please call ahead and check with them. Overall, we love their services and have never been dissatisfied!

Wow. Just tried to drop off amazon package and this rude bitch wanted to charge me for a piece of…read moretape. I see why this place gets such a low rating. No goodwill or customer service. Will definitely complain to UPS

I like the UPS store and the reason I do !!!…read more They are Extremely Knowledgeable about Shipping and Logistics!! I had a I Phone I had to Return to T Mobile!! So I went to this UPS Store and they had me in and out in 5 minutes!!! Customer service was Excellent and Friendly!! For all these reasons!!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand Strong!!!!

I needed a live scan for my recent job. The staff were great. The wait time was reasonable…read moredepending on the client's needs.

Service is friendly but the business practices leaves a lot to be desired…read more Printing standard A2 black and white is $.49 per page plus service fee which is expensive. We bought 9x11 vanilla envelopes for $2.75 each and right after we walked out the door we changed our mind and wanted to return but there is no return policy. Wish they posted signs about the no return or told us during purchase. Overall, they get things done but leave a lot to be desired business practicewise.

One word: ELIJAH…read more Friendly SUPER helpful Efficient Line moved quickly Parking plenty

They offer poster printing here but lamination & foam bottom are out. Came here on Wednesday…read moremorning and was helped by a lady with tattoo. She took her time to finish the job though. To print 5*7 and 21*28 poster took almost an hour. I even went to buy stuff from Safeway next door and came back... still not done. When asking if I could pay first, she said ' I will wait until it's done'... and keep chitchatting to her assistant manager.. ok I will wait then. When I asked her about the price, she started to have attitude. Oh well...there are other FedEx center I can go to. Ok ..... make sure you are not in a hurry when coming here and be in a really good mood

Go to greenwood express for all of your packing, shipping, and printing needs!…read more I came with my item , the owner helped me determine the best size box for packing and also ensured that we found a cheap yet efficient method of shipment. The owner was very professional and even stayed a little late to ensure I was able to drop off my package.

I first went to Greenwood Express to rent a mailbox for my business, but they now take care of all…read moremy business needs including packing, shipping, printing, and notary. The service is A+ excellent and the store is spacious and clean. I really connected with the owner after hearing about all the great philanthropic work he is doing for nearby public school children. I can spend my money anywhere, but it's satisfying to receive quality products and service while knowing I'm supporting a business doing positive things for our community.

Today, I went there. One of the worker is working on…read moresomething at the back side. He saw me, and immediately come to front to help me out, around 1:40pm. Since the other worker is helping another customers. 2) clean place 3) nice worker 4) efficient people 5) minus one single star, because the parking could be crazy, since there is an indian supermarket and a few other stores nearby.

Update: 8/31/2025 As you can see from a previous review, the…read more"Store Manager" reviewed the camera footage and said my experience was not true. Cameras don't lie. They altered and erased for sure. I know what happened. This location has even more disappointed my review. They can't even handle their employees and staff. Still no name of the manager, just a generic email. Absurd. Their "review" of the camera footage is truly not what happened. This UPS location, doesn't respect the truth! Sounds like they want to protect their employees even after an assault. They want to handle this situation "Internally". Way too suspicious of what is being recorded in store actually. DO NOT GO THIS LOCATION.

I ordered wine in Southern CA and the store choose this company to deliver the order…read more I was told that it would be delivered 12/16 and an adult needed to be home to sign for the package. I called to reschedule to 12/17 in the evening so I could arrange to be home. I rearranged my schedule, stayed home and even made sure that I didn't have the TV on loud so I could hear them and all of a sudden I get a text that they tried to deliver and no one was home!! There was no way that they knocked on the door. I called their customer service and was told that they could not deliver the package because they had not received it yet!!!! Then, how did they try to deliver it (see above). I once again arranged for 11/19 in the evening. 5 minutes after I got off the phone, I received an email saying that my package was scheduled for delivery 11/19 morning - WHAT how? Called again and rescheduled for 11/19 evening. On 11/18 morning, I got an email that my package was to be delivered that day. At this point, I think I am being pranked, how is it possible that a company will mess up so many times. I called once again and was told that if delivery was unsuccessful on 11/18, they will of course try on 11/19 - the day I asked for!. I tried to be home by 3pm on 11/18 and at around 4 I get a text that delivery was unsuccessful because of a road closure. There were no road closures that day at all, I got home without an issue so which road was closed. This was followed by an email that delivery was unsuccessful because no one was home!! Unbelievable. 20 minutes later at around 4:20pm, I got a text that the package had been delivered at 6:20pm THAT DAY. They delivered it in the future??? Another call and the rep. says - of course it was not delivered, we will deliver tomorrow. I make myself available ALL DAY and at around 4:30 my dog walker walks in with the package that had been left outside and a J Lee had signed for it. Who is J Lee?? No one that I know. By this time, I really needed that glass of wine. I am shocked by the conduct, the service and that fact that they are still in business - I read the rest of the reviews on Yelp - mind blowing indeed.

Worst courier service. Incompetent. Not proactive, no transparency. Never makes an effort to reach…read moreout by phone. Cannot follow instructions regarding gate codes. The only consistency is they will NOT deliver. To call this service subpar would be an understatement.