JJ from Payless really did good communicating our schedule set up . Good job trying to accommodate our schedule that we are comfortable with

Review update is a must. Payless Kitchen reached out to me offering repair. Manager came to my home and inquired on issues and offered corrective work to start immediately. Backsplash tiles samples were mailed for approval selection. The worker fixed the gap of the countertop without the need of replacement. Worker fixed the wall so that the tiles close the gap. Worker placed about 30 tiles then showed my husband and I how backsplash would look if the tiles are placed together and how they would looked if there is a space for grout around the tiles. Before leaving he ensured that we checked his work. My kitchen looks like a new kitchen this is the satisfaction I was expecting first time around. I am now proud to say Payless Kitchen is amazing. read more

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Jason was great & very knowledgeable!! He explained thoroughly about the company history, cabinet veneers process & its lifetime warranty! Love the AI enhanced model he showed, of what my kitchen would like! Very impressed. read more

JJ was very helpful in getting our consultation scheduled and answered all my questions.

I was very impressed with Payless Kitchen Cabinets. My project coordinator, Bassel helped me along the way. Thank you to my installers for very clean, detailed oriented work. Thanks so much! read more

David was very thorough and extremely professional. David walked me through the process and what to expect when they come out to measure and provide an estimate. read more

We have been living in Burbank for over 30 years. We needed a kitchen remodel and we decided to go with Payless. We are very happy with the results. Sean our sales representative was very professional and helpful. Christina our project coordinator and our installers Raphael and Jose were amazing. Very hard working team. I am finally going to start cooking and enjoying family time jn our new kitchen. read more

Joe Campbell was very educational and really was patient. He sat down and explained everything to us thoroughly! Highly recommend

We were looking to update our master bath and I came across this ad providing a discount on bathroom updates/reno so I requested a free design visit. Mitch has done a tremendous job in following up and confirming my appointment. She kept me updated and sent reminders of my appointment. I was a little hesitant that this maybe a scam, but then I received a call from the # I was texting. I missed the call and called back and behold it was a love person. Mitch was well spoken, provided details on what to expect from my design visit. She was very thorough and well communicated. I was at ease. What I appreciated most is that her follow up to send me an email on who will be doing my design visit. I do hope the price is right so that I may go with this company on my projects. I will provide an update on my experiences if I choose this company to update our bathrooms. So far so good! read more

My initial contact with Payless Kitchen and Bath went very well. I sent a request for an estimate to remodel my kitchen, and received a quick response from JJ, he was professional, courteous and friendly. He was able to answer all my questions and or concerns. I'm looking forward to meeting them soon for my estimate. I will write another review if I go forward with the remodel. More to follow..... read more

Thank you Payless for our kitchen remodel. It turned out beautiful. Thank you to all the installers who made it possible to have a remodeled kitchen and clean work. read more

The attention to detail and patience of the Rep. Jason Sparks! Jason was extremely knowledgeable about his craft. Great product!! Thanks for spending time with me today. read more

Before and during the old kitchen cabinet and countertop demolition they didn't install any dust controlling containment barriers to seal off the kitchen from the rest of the house, so consequently there ended up being a significant layer of dust on everything throughout the family room and living room. He also didn't cover the range top of the stove before demo. The cabinet installers damaged a section of the drywall; I had to have my painter repair. I had to have the cabinet installers back several times to adjust the cabinet doors. I paid extra to have their tile guy clean the kitchen and family room grout; he did a terrible job. The floor looked worse after he finished then it did before. I've had to hire a local firm to do the job correct with the correct equipment at less money than Payless charged. He also left a mess in my backyard including permanently staining the ground cover leaves with the white rinse from his tools. Several days after reinstalling the refrigerator it quit working because of loose wire connections on the new electrical plates they installed. pullout faucet weight on pull out sprayer hose was disposed of during demo so I had to buy a new one and have my plumber install it. While installing he immediately discovered dripping water at back of cabinet while removing the cabinet contents to install the replacement hose weight. He located the source of this leak coming from the hot water supply hose attached to the hot water angles top. This is the hose that's manufactured onto the kitchen faucet and is intended to be tightened two full turns past hand tight as per the manufacturer's installation instructions. This connection was over tightened and as a result the washer was broken into several pieces at the end of the hose. This leak was dripping at a steady rate onto the back section of the cabinet under the angle stop and running through the gap between the cabinet and drywall. There was a visible puddle of water adjacent to the cabinet underneath the dishwasher, sections of the new wood cabinet are and drywall behind cabinet where visibly wet. I had to immediately hire a water damage & restoration firm to mitigate the damage at a cost of $2,800. With their moisture reading instrument they detected high levels of moisture in the bottom wood structure of the sink cabinet, on the floor under the cabinet, under the dishwasher, and the drywall behind the cabinet. They had to drill 5 holes in the kick plate and 3 holes in the drywall to insert hoses from their drying machine. They also set up a fan to dry the floor under the dishwasher and a dehumidifier. They will leave their equipment running for at least 5 days then recheck moisture reading read more

Jason was very thorough and informative. He answered all my questions and I felt he was quite honest. Very knowledgeable and explained everything so a layperson could understand. read more

paul is very helpful on me thank you he explain everything. And tell me everything i need i hope it will be good and affordable this renovation on my kitchen read more

Had a great experience with salesman Jason Sparks. He was Professional and very well educated about the business, licensing,, and explained the process effectively. Jason had a positive upbeat attitude. It was a pleasure working with him. Thanks again for your time. read more

Your company and your technician Jason had no idea on how to remodel a steam shower when he finally got done with the numbers trying to figure out what he was gonna do. He was going to charge me $40,000 to do a shower that is utterly ridiculous. And on top of that he was gonna charge me $9000 just to resurface a few cabinet doors. I cannot believe what he was telling me. We were very upset and I can't believe your company gets away with this and toward the end, he developed a bad attitude with my wife and myself explaining that he was just trying to help us, but he's not helping us by charging us $40,000 to do a little steam shower that was so simple to do. I will absolutely not recommend this company to anybody if you people cannot do a simple project of remodeling, a steam shower and resurfacing a few cabinet doors without charging a ridiculous amount of money read more

Jason Sparks was a very pleasant, professional, and knowledgeable sales man. I learned valuable important information about the home remodeling process and how expensive it is. I look forward to receiving his new quotes. read more

Joe Campbell was amazing and very helpful to understand the initial process of understanding kitchen planning in detaiI. highly recommend Thank you read more

Shiela got me an early appointment. She listen and tried to help me! Now we see if the company contacts me we can do so much

TIN gave an excellent presentation & answered any questions we had. He was very friendly & knowledgeable.

I recently hired Payless Kitchen & Bath to remodel my bathroom. The quote came in about what I expected to pay. Joe the design specialist was very patient & helpful while I was selecting my options for the bathroom remodel. Next I was assigned a project coordinator named Chery. Chery kept me informed every step of the way, from scheduling the appointment to confirm & measure my bathroom to ordering my materials. My installer was Mauricio. He handled the installation of my remodeling project in a professional and caring manner. He cleaned up & removed trash everyday before he left for the day. He completed the job on time & even came back to make some minor adjustments to my shower doors. Overall I am completely satisfied with my remodeling job and will recommend Payless Kitchen & Bath to all my friend's & neighbors. read more

Payless Kitchen Cabinets - Walk in shower with bench seat. - General Contractors Near Me - Glendale, California

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Paul demonstrated excellent communication skills, providing informative insights with a high degree of professionalism and expertise.

Update 9.14.2024 Background It has been approximately five months since Carpet Wagon ("Payless") installed defective and/or damaged quartz in my home (which they have acknowledged). They have not honored my request to replace it notwithstanding my immediate reporting of the concern and my prompt responses to communication and request they have sent me. Payless has instead chosen to delay notwithstanding a previous promise to replace the product by September 16, 2024. Current Status Notwithstanding Payless' promise, they have informed me they cannot move forward unless I sign an agreement which reads in part, "Any inspection for quality control or defects must be done prior to fabrication." As any reasonably consumer knows, a lot can happen between product fabrication and transit to its final destination. It's absurd to ask a customer not to inspect the product upon delivery, especially since we're in this situation because they previously installed a defective/damaged product in my home. Please note that I already inspected the product at the stone yard and verified this with the company. Recommendation Please take my advice and do not patronize Carpet Wagon d.b.a Payless Kitchen. I encourage you to go look at the numerous 1 star reviews under both company names. I would be happy to speak with any potential customer of Payless and would be more than happy to show you my correspondence with various managers at the company, so you see the unprofessional communication first hand (I insisted on only communicating with them in writing after unclear and inconsistent communication). read more

Payless delivered as promised. We are completely satisfied with Marie the Coordinator, the Installers, and Sean the Sales Associate, as well as, Tamar the Ambassador that follows up with customers satisfaction. We would recommend you to our friends! read more

Mitch was super helpful in setting up the first visit and very courteous! We are very excited to get our home bathrooms looked and potentially remodeled! Payless Kitchen cabinets does it all and they are very responsive. read more

Very efficient company. Tin, was very helpful and made scheduling an appointment simple.

Andy was amazing! He was patient, kind and very helpful. Takes his time with clients to understand their needs. Would definitely recommend him! read more

My phone conversation with Jim was smooth and seamless. He was very professional and polite with good communication skills. Jim explained the next step and what I should expect during my in home consultation. I feel I was able to explain what I wanted and Jim delivered. read more

Setting an appointment with Rachel Understanding my needs Professional Helpful Thank you read more

Jj was amazing!!! i was very hesitant about going thru with this remodeling But, Jj was very helpful thank you !!!! read more

Jim was very helpful, respectful and professional. Very helpful with info setting up a consultation. read more

The team at Payless has been great at facilitating the quote process and have provided great communication, follow ups and logistics. Jason worked with me in home and was courteous, knowledgeable, and treated the home with respect. I appreciate the project management and process he brought to the initial stage of working of developing quotes to kick off a home remodel project. read more

I'm so disappointed with this company. Deal with them at your own risk. My bathroom was working fine before the remodel. Now, its draining so slow, I can't even enjoy a shower in my new bathroom. I told Ahmed the project manager about this issue, all he's been doing is to send different people to my home. He has so far sent 4 people to check, and they all suggested redoing the shower area. When I spoke to Ahmed, he told me that he was told, everything was done right on their end. He has failed to accept that they messed up my bathroom. He now has the nerve to say that they are going to get a plumber to use a camera, I have to agree to paying the plumber if the problem is with the building. This' the worst company i have ever dealt with. I regret the day I agreed to their service. Good luck to whoever chooses this company for their remodel. I was enjoying my old shower area before the remodel. Over 20k for a terrible job read more

Although we did not agree on the price, Jason was absolutely wonderful and represented the company very well. Hopefully, we can have Jason come again for the next project. read more

Very prompt and accomodating.. my schedule is tight... And scheduled accordingly. Scheduling for a shower. J J was a great help. Looking forward to do business with them. read more

The team at Payless was amazing to work with. Maria, my project coordinator, was fantastic, and was able to resolve a couple of issues that came up during the construction process. The installer was a pro, completing the entire project by himself in 3 days and very polite the entire time he was here. Thanks Payless! I'll definitely recommend you all my friends in need of new bathrooms! read more

My daughter and I requested info about bathroom remodeling available to seniors. Payless responded asking what changes we would like to have to upgrade our old, outdated, and unsafe bathroom. They were not pushy they just took note of everything. JJ and his team were polite, and made us feel like our updates are doable. So we scheduled a day for them to checkout our bathroom. They will show us how they will make our dream bath a reality and provide a quote for their services. Taking a proactive step with a professional company feels good and we are looking forward to positive changes becoming a reality. read more

The ease of setting up a free consultation with JJ's assistance. Both the consultant and JJ were very pleasant.

Your agent JJ was very professional and experience on the matter. Thank you very much!