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    Pars Motor Inc

    4.4 (7 reviews)
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    Hoss and Ali are GENUINELY helpful. I really appreciate their help and my new car is great. They definitely work with you and for you.

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    Knight Claremont Chrysler Dodge Jeep RAM - Purchased used 2022 Jeep Wrangler Rubicon 4XE

    Knight Claremont Chrysler Dodge Jeep RAM

    (467 reviews)

    I'm writing this for Elliott, who was my service advisor at this car dealership. I bought a Used…read moreDodge Durango GT, that had an aftermarket key fob given to me when I got the vehicle. Unfortunately, I didn't have a key to unlock my SUV or lock/unlock my glove box. After a month and a half, I emailed my salesperson to see what could be done about this. After 1 week of haggling with him & managers through emails, I got the dealership to approve a Dodge key fob with a key cut for my SUV. When I arrived at the dealership, Elliott was my service advisor. He greeted me warmly and asked how he could help me. I told him that I was here to get a Dodge key fob made for my SUV, that was approved by management. I was there for about an hour, Elliott made sure I was comfortable, offered me soft drinks, & a massage chair. After an hour, Elliott checked my new key fob to make sure it worked. He showed me how to remote start my vehicle with the key fob, and he locked & unlocked my SUV with the cut new key. Elliott also checked with me to see if I wanted my throttle body serviced & my brake fluid reservoir checked. I declined those services, but I got Elliott's phone number to set up those services he offered at a later date. When I do return back to Knight Claremont Dodge Jeep Ram, I will be asking for Elliott every time!

    PLEASE READ I…read morehaven't written a Yelp review since 2020 , you can look at my profile. But after my experience today, I felt like I had to write one to warn others. All of the recent reviews you see on Yelp from people describing this dealership and its pricing practices as dishonest are 110% accurate. Unfortunately, today I experienced exactly what everyone else has been warning about. Before driving down, I called the dealership and spoke with my salesperson, Louis, who was actually a nice guy. I genuinely felt bad for him because I know he was just trying to make a sale. I specifically told him, "I live an hour and a half away with traffic. Before I drive all the way there on a Friday, is the price advertised online actually the price? Are there any gimmicks, mandatory add-ons, or other BS charges that are going to suddenly be added to the advertised price?" I made it very clear that if my wife liked the car, I was prepared to pay the advertised price plus tax and license. Louis told me yes. The only thing he disclosed was an additional $1,500 because I didn't have a trade-in. He explained that customers with a trade-in were receiving an additional $1,500 discount. I said fine. At least I knew about that before making the drive. After our test drive, I told him, "We want the car. Let's go inside and get the paperwork going." That's when all of a sudden he said, "Well, it's my job to go over something with you quickly." He then started explaining that the car had an additional $5,000 package they call the "Knight Package." And this is where the whole experience changed. This so-called $5,000 Knight Package consisted of a bunch of add-ons and BS services that we never asked for, didn't want, and honestly provided absolutely no benefit to us as consumers or as owners of the car. Things like ceramic coating, tire-related products, and other unnecessary add-ons that we had zero interest in purchasing. In my opinion, this Knight Package is a complete scam. It felt like nothing more than a way to add another $5,000 onto the advertised price after getting you through the door. What made it even worse was learning that any warranty or coverage connected to this Knight Package has to be handled through their dealership. It is not something you can simply take to another Chrysler dealership and have honored. So you're being asked to pay thousands of dollars for a package you may not even want, and then you're tied back to this dealership if you ever need to use it. So now, after I specifically called ahead and asked about gimmicks and additional charges, drove an hour and a half in Friday traffic, test drove the car, and told them we were ready to buy it, suddenly another $5,000 appears. I also asked the manager a very simple question: why isn't this so-called "Knight Package" disclosed in the AutoTrader listing? His response was, "That's a third-party company. We don't control what they write." That explanation made absolutely no sense to me. The dealership is the one providing the vehicle information and posting the listing. These sites give dealerships space to describe the vehicle, pricing, conditions, and additional information. If there is a mandatory $5,000 package attached to the purchase, then disclose it in the listing. I told him directly that they should go back and clearly state that there are additional mandatory add-ons. At least then consumers can make an informed decision before driving all the way there. Instead, the advertised price gets your attention, and the extra $5,000 only comes up once you're there and ready to buy. In my opinion, that is extremely misleading and dishonest. And this is exactly what so many other people on Yelp have complained about. When I said, "Fine, then remove those items because I don't want them," I was basically told they couldn't because they would be losing money on the car. My response is simple: then don't advertise the car at that price. The overall experience also felt very low-class. On a scorching hot day, no one even offered us a bottle of water. I finally went over to the refrigerator and grabbed one myself. It may sound like a small thing, but it says a lot about the level of customer service. I wish I had read the reviews before I drove down. Their AutoTrader ad listed the car at $31,821. I was already told to add another $1,500 because we didn't have a trade-in, bringing the price to $33,321 before tax and registrations which is fine. (LOOK AT THE PICTURE UPLOADED) Then the manager came back with a piece of paper showing the car at around $41,800. LOL Seriously? A car advertised at $31,821 somehow turns into roughly $42,000 by the time you're sitting at the dealership ready to buy it. What a joke. BUYER BEWARE.

    Pomona Kia - Trying hard to give them money.

    Pomona Kia

    (357 reviews)

    I had a very positive experience with the Pomona Kia Service Department…read more Karalynn was professional, patient, and kept me informed throughout the entire repair process. She always took the time to answer my questions and explained the repairs clearly. The service team carefully diagnosed my vehicle, worked with Kia Techline, identified the issue, and completed the warranty repair. I also truly appreciate the service manager's goodwill in providing a complimentary engine oil and oil filter service. Thank you to Karalynn, the service manager, and the technicians for your professionalism, clear communication, and excellent customer service. I sincerely appreciate the care you provided throughout this repair process.

    Pomona Kia, I tried to give you cash, but you blew me off for two weeks. I also wanted to buy a…read moresecond van in a few more months. You owe me $1,000 for wasting my time!! I am not trying to publicly embarrass the manager personally so I deleted his name. I got the feeling that the entire culture at this dealership is carefree and/or lazy. I did everything I could to give them $45,000 on a weekly basis; bank wire transfer, cashiers check, or business check. No financing or lease plan needed. I was paying CASH for a van they had in stock. I could not have made this any easier than a plain white minivan. It was simply one Pomona business trying to support another Pomona business. After a couple of weeks, I finally had to move on because they could not figure it out. I kept the text messages and emails in case there was any doubt and someone wanted to see the receipts. I hope the owner and senior leadership are able to motivate their people to provide better customer service and communication so they can be successful. If they are successful, that money is revenue for the city as well. Good luck! You still owe me $1,000 as my time is valuable too.

    Master Car Sales - 2014 Hyundai Sonata

    Master Car Sales

    (11 reviews)

    Just recently moved to the area and we needed another car! Master Car Sales went ABOVE AND BEYOND…read moreand put us in a beautiful Toyota Camry. I was so happy with the deal negotiated, having a time period to check out the car, and I didn't have any problems requesting a test-drive (you don't know how many times dealers were angry when I requested a test-drive... you'd figure it's your right to!). Super 5 star service. Really appreciate it. Thanks so much!

    Currently unhappy with my purchase being a 19yr old student buying her first car I feel like I was…read morefinessed. I was told that my car was ready and the battery was good, but then started to have problems with my battery was told by a triple A agent that I had a bad battery, had problems with my power steering as well had to pay 150 to tow my car that broke down due to the bad battery messing up the alternator was told the power steering pump was fixed but once again same problems. Not to mention I've purchased the car 2 months ago still no plates and barley got my Stickers and guess what only valid for 2 months "because I insisted getting registration done sooner" but wasn't notified or told that I only "insisted" because I was harassed 3 times by the police regarding my car Being a 04 with no plates apparently older cars are supposed to be sold with plates. Very upset that I choose this car, I knew the mileage was on thehigher side but expected a better experience. Also I had a lot of other problems with this car before I had to let this car go , my starter went out and I texted them regarding my problem but fixed it myself and funny I was a couple days behind on my paymen due to working 3 jobs at the time, they asked if my car was fixed and then my car was repossessed the next business day due to "lack of communication " like really not because I was late but because of lack of communication not only that but they stole 380 dollars from wallet and tried to act like they didn't know what I was talking about even the officers that came out to the lot agreed that these people were shady and there stories were fishy and didn't sound right.

    La Costa Auto Sales - Mustang

    La Costa Auto Sales

    (48 reviews)

    Once of the best choices I have ever made was going here. I have taken some time to write this…read morebecause I did not want to write a review that was without merit or value. In other words I truly wanted this review to be full of truth of experience and worth. Couple of things I was worried about. Buying a Car off Holt. Lets be honest there are not a lot of things that I have known that are good to buy off Holt other than street tacos. Not exactly the place I would think I would have an amazing customer service experience with great people and great product. Steve, and the Team here is what I would call Magnificent. I was not exactly what you would call an easy sale. I was also a bit strangely organized financially because of my type of business so I proved to be a bit of a challenge for them. Calm and collected they were never worried. Only me. I left this place driving an excellent car with great milage and what I would call no buyer remorse. Mostly because of the experience which I thought would or could get salted over time but it has not. There were a few issues with my purchase that involved the navigation and control module. Steve assured me he would help me take care of it and another minor issue was that the lights are so fogged up they hardly look they are on. Once I get to a place where I can drop this car off I will have it handled but either way I can say this. There is reason why this organization is 5 Stars. They do everything right. They have the cars you are looking for and more importantly the attitude needed to make a good experience. In sales its about the CAN DO attitude. I was frustrated and felt a bit hopeless and they made me feel like I mattered. Steve Knows Sales and the Finance Guy not only knew finances but also computers. It feels good to be treated with respect. This is going to be the place my entire family and friends get their cars from. Here are the reasons. GREAT PEOPLE GREAT PRICES STAND MY THEIR SALES AFTER SALES AND AFTER SALES CARE WORK WITH YOU TO MAKE WHATEVER THEY CAN HAPPEN THEY GO THE EXTRA MILE. THEY WORK WITH BAD CREDIT / ISSUES WITH CREDIT THEY WILL DO WHAT IS IN THEIR POWER TO MAKE THINGS WORK I won't share what Steve did for me as I closed the sale with him and took my new used car home but it was very kind and I think he does it for alot of people. A Little bit counts and goes a long way. I am thankful and grateful for LA COSTA Sales and look forward to more reviews and my family buys their next cars here. There is NOTHING and I do mean nothing that could have done better. Excellent work guys. Sorry for the delay but I really wanted this review to be full of truth, reflection and longevity. CONS: Holt Ave is not somewhere you want to be late at night. CONS: A Little Stuffy in the Sales Room CONS: Issues with Car / PRO - Not an issue for a team of people who want your experience to be a good one. They know what to do, how to do it and where to go if anything does come up. Used Cars are not exactly iron clad anything can happen but they seem to have most of the things you need covered or can handle any minor issues you need to take care of or the direction to point you to. 30 Years + Years of Business and Integrity and Experience makes this place a no brainer to shop for your next used car. If you are going to buy a used car and have no choice the good part is the choice of where to buy it has already been made up. Reviews like this for a car dealership like this is unheard of. Truly A Diamond in the Rough. BUY YOUR CAR here!

    I have very early childhood memories of La Costa Auto Sales. My parents might have been coming…read morehere, even before I came along into this world. The 2 Lacosta brothers running this business are the most honest and trustworthy salesmen you can find in the area. They specialize in affordable used cars! Come here to buy, sell or trade! My family has been coming here since our struggling origins. When I say struggles, I mean, we were a ONE CAR household. My dad would drop my mom off at work in the mornings and either he or my aunt would pick my mom up from work. We had a humble living and even with one car, we couldn't afford anything too new. The La Costa brothers were there to provide their automotive knowledge and extremely reliable recommendations. The cars we purchased from them throughout the years had no headaches. When it was time to afford to budget a second car into our household, it was legendary. We felt extremely blessed and fulfilled to have what others would imagine to be basic necessities. La Costa Auto Sales was a major factor in making that transition possible for their reasonable rates and reliability. I will always always feel grateful that they were able to be there for us during tough times. Pass forward to the present, we are blessed to afford to buy newer cars from the Honda dealership, but that leaves us with an "old" car on hand. Honda offered quite an insulting value, and my dad immediately said No thank you! We knew selling it to La Costa Auto Sales would be an honest amount, whatever the offer would be. We saw Steve, and he did a thorough inspection and pulled up the car's official reports, and gave us his professional opinion. We knew it wouldn't be much, but we definitely trusted and appreciated any "value". That car has been good to our family for two decades, and it was really hard to let go. We trust that it will be good to its' new owner, and still keep the car in our prayers. As a family who has bought, traded and sold cars with La Costa Auto Sales for nearly three decades, I can in all honestly give them the ultimate seal of approval. When we have relatives or friends who are just starting out, need a used car for a beginning driver, or looking for a reliable used car, we would always direct them here and trust that a positive transaction would take place for both parties.

    Pars Motor Inc - car_dealers - Updated October 2026

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