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    Master Car Sales

    3.5 (11 reviews)

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    Pomona Kia - Trying hard to give them money.

    Pomona Kia

    (357 reviews)

    I had a very positive experience with the Pomona Kia Service Department…read more Karalynn was professional, patient, and kept me informed throughout the entire repair process. She always took the time to answer my questions and explained the repairs clearly. The service team carefully diagnosed my vehicle, worked with Kia Techline, identified the issue, and completed the warranty repair. I also truly appreciate the service manager's goodwill in providing a complimentary engine oil and oil filter service. Thank you to Karalynn, the service manager, and the technicians for your professionalism, clear communication, and excellent customer service. I sincerely appreciate the care you provided throughout this repair process.

    Pomona Kia, I tried to give you cash, but you blew me off for two weeks. I also wanted to buy a…read moresecond van in a few more months. You owe me $1,000 for wasting my time!! I am not trying to publicly embarrass the manager personally so I deleted his name. I got the feeling that the entire culture at this dealership is carefree and/or lazy. I did everything I could to give them $45,000 on a weekly basis; bank wire transfer, cashiers check, or business check. No financing or lease plan needed. I was paying CASH for a van they had in stock. I could not have made this any easier than a plain white minivan. It was simply one Pomona business trying to support another Pomona business. After a couple of weeks, I finally had to move on because they could not figure it out. I kept the text messages and emails in case there was any doubt and someone wanted to see the receipts. I hope the owner and senior leadership are able to motivate their people to provide better customer service and communication so they can be successful. If they are successful, that money is revenue for the city as well. Good luck! You still owe me $1,000 as my time is valuable too.

    A&S Auto Sales

    A&S Auto Sales

    (2 reviews)

    Horrible experience. Me and my dad were just looking for cars and when we came in there were two…read moreguys one guy approached my dad and was asking general questions like what model how much and while he was talking to my dad, my dad was looking at the cars going around the cars, inspecting the cars and so was I. I'm assuming the owner told me if that was my dad and I said yes that is my dad and he's says to me does he smoke? Does he drink? Does he do drugs? First of all? Why would you say that to me that's rude and I told him no it's just a language Barrier. My dad is not that fluent in English, but he does try his best and then he kept ranting about it's disrespectful that your dad is turning away and not talking to me and I'm trying to tell him about the cars. I tried to tell the owner he's just looking at the cars and there was a language barrier between you guys. It's harder for him to understand and he just kept going on it saying that's disrespectful and I said that's enough we're leaving and he said yeah, get the fuck out of here. horrible experience! horrible man! never come here don't waste your time. They don't even have good cars for sale. Just horrible and disgusting behavior.

    The name is Sammy, the owner, is very easy and nice to deal with. He will guide you through to all…read morethe process of acquiring a vehicle, from auto loan, transfer and registration. Very smooth process and very professional. Nice job Sammy!

    Master Car Sales - car_dealers - Updated October 2026

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