I bought three cars back to pack at the Steeler I had no problem everything works easy approval and the payment was fair enough for me to me this is a good deal for me had a few easy with someone of my car they fix it right away Pablo he's the one that helps me a lot with my vehicles so it's a thumbs up What is auto dealer read more

This is by far the worst dealership I have ever encountered , very fraudulent they ripped off someone I know so bad , they cut their check engine lights on their vehicles, reset miles , So I worn anyone to stay away from this shady dealership. If so please bring your own mechanic to inspect these cars that they sell, the staff is also very rude and disrespectful I hope this Business gets shut down soon for fraud . read more

I had been looking online for a scion XB and I came across a couple ads on craigslist from this dealership. I showed up to take a look at their inventory and they had a few different options. Out of my options I decided on a vehicle that I liked, and attempted to proceed to purchase it. The car was advertised for $5,995. Of course that's when they tell me that the advertised price is the cash price only. I was greeted by a man named Rick/Ricardo. He was pleasant, and informative (to a degree). I was putting down $2,500. If you add taxes, state fees etc.. I'd be looking at roughly $7,200. Seems reasonable. When closing the deal, they just focused on monthly payments. I told them i wanted it down to around $200 a month. When they told me that they got it to $230 a month, i asked how long the loan was for. They said 4 years. ??? I told them the math doesn't add up. Where is all that extra money going? I asked them to print me out my costs on paper so I can see the final cost of the car, and how much I'd be borrowing from the bank. They told me the printer doesn't work. He wrote some numbers down on a paper for me, but the only information the hand written paper had on it was how much I'd be paying per month with Gap insurance, and without Gap insurance based on my down payment. He suggested if I want the cash price, to see about getting a loan from a credit union. Meanwhile during my search to get a car loan, I called the dealership back because I wanted to know exactly how much I'd be needing to finance so that I can get a specific loan amount. They told me Rick was unavailable. So I spoke to George/Jorge. George is the sales manager. I asked him to give me substantial information on the vehicle's cost. He told me he'd fax it to me. I told him I left my fax machine back in 1999 and that he should just email me. He said he'd email me within the hour after taking down my information. I received nothing. I left out of town for a week for Thanksgiving. I decided to give them one more chance. I called and asked for Rick again one week later after coming back into town. Again, he's not available. I asked if he still worked there.. no answer, I was then immediately transferred to George/Jorge. I reminded him who I was and he recalled our conversation. I again asked him to email me the paperwork, the costs.. anything that had the deal written on paper so I can see it. He asked for my fax number again. I made another corny joke about fax machines not existing anymore and his response was that every car dealership only uses fax machines to communicate. Umm.. ok. I asked him to email me again. He ignored my request and told me to grab a pen and paper. Ok... still not helping. He started to tell me my monthly cost again. I reiterated that I just want to know my total cost of the vehicle after taxes, licensing fees etc. Still wodudldn't give me a figure, and refused to email me. He then told me that as of dec 1st, all the vehicle's prices went up. Now he says the car went from $5,995 to $8,995. These people are a bunch of clowns. They quickly realized I wasn't a good mark and they couldn't con me. After my experience I decided to look them up on Yelp, and after reading all of the reviews, I'm very glad I didn't do business with these shamsters. They do not know how to do business. They are purely in business to exploit desperate people who have bad credit. DO NOT BUY FROM THEM!!! DO YOURSELF A FAVOR AND DON'T WASTE YOUR TIME!!!! BE FOREWARNED!!!. read more

Really Helped me.. got turned down at other places.. got me a 2013 toyota corolla with 70k miles super nice car... $1500 down $210

I bought my first car from here in September 2015 && it's not the best dealership they have their shady ways ... For example the mileage was not what was stated on website , the car was driven for personal use , in the window I have a 30 day warranty paper in window, when I was signing my papers they told me it's no warranty it's as is ( probably because car was driven by staff) but what could I do I already gave my money and signed half the paperwork smh. I'm actually paying way more for this car than what it's worth ... My apr I was told I would have changed to a super high apr...car was 8k when I'm done paying it off I would have paid 13k for it .... Could've gotten a brand new car for that price ...my credit isn't great so maybe that is why ... I still haven't gotten my registration so I'm riding around with old tags !!!!! My car hasn't had any issues yet so I'm thankful for that ...it's an 06 Scion ...I hear Toyota/scion are good running cars.. I drive this car everyday to work both my bf and I drive it to work and no problems yet !!!! Another thing my bf was supposed to be the consigner and I'm the buyer they switched that around and said its no big deal but now when I pay my car note I have to use all his information which I don't like . They promised me a car note under 260 and they did do that . OVERALL this place isn't perfect but if I could do it all over I would wait and go to a different lot and feel more secure about my purchase ... It was my first buy and you live and learn Here it is January 2016 and still no tags have came my tags were due October I paid for all that in my payment September 2015 . I've called them over 5 times they would say they were mailed out I call back again and I get we nailed them out in August 2015 I didn't step foot on their lot until September 2015 I call them out about that and I get a well it's your responsibility!!!!!! STAY AWAY FROM THIS DEALER It's now April 2016 and I still haven't received my tags !!!!! I was told it's the postal services fault on why I haven't gotten them yet ...WORST DEALERSHIP EVER read more

First legit dealership to actually do what they advertise. This case being, helping a first time buyer and going the extra mile to see me drive off insted of walk off. I went here to see a car they had (2002 Accord Coupe SE). The car was in fair condition ( worked the way it was supose to with no surprises) except for the sticker on the windshield that said low miles economy car. This was infact true, 116000 miles with a 2.3l vtec. And what was more surprising was the asking price of 4999. done Deal is what i thought next lol. Inspected the car and little defects like wear n tear but nothing not commonly found in a used car from 2002. Simple process of signing some paperwork and done. I was the proud of owner of my first car for a good price and low payments. This place is the Best Bet if your a new driver or any driver in particular. They work with you, they make sure your happy, they make sure taken care of. Definitely aplace to go when your turned down by other dealerships. read more

Sonrisa Auto Sales - Drove off the lot as a happy first time buyer - Car Dealers Near Me - Pomona, California

This place does NOT even deserve the one star I had to give. We left this place two weeks ago happy thankful and from our knowledge, financed. I mean, we left with our car? Two weeks later (now) George is calling telling us to bring the car back. Talking to our friend who is a lender, she told us that George had confusion with the lender about our employment verification (they called our place of employment btw) and that he needs the car back and is trying to keep the $1700 down payment. Our friend informed us these actions are illegal. No 10 day papers were even sent out for him to demand this car back. I don't trust these people. They also had the nerve hang up in our face and when we called back said "I don't want to talk to them" and hung up again. Terrible. read more

Bought a 2004 Mazda rx8 here about a little over a year ago and still works and runs fine! The salesmen here are great. I don't care what anyone says. If you're straight up with them they'll be straight up with you. I appreciate people like that. Only issue was a check engine light for a rear 02 sensor that would go on and off. I'm a mechanic so I didn't care at all since I could handle anything mechanical. Also the car didn't have a radio and I was told that they would cut me a check to pay for one and they kept their word and took care of me. Highly recommended for people with poor credit and people who don't have their head up their ass and feel they're entitled to perfect treatment. read more

Avoid. These guys are shady as can be and employ deceit. I bought a 2005 Mazda RX-8 for just a fair price, but they car have clearly been in a few accidents and the accident damage was repaired in a shit way. The frame had light damage, the alignment was off, the front bumper fit a bit wrong, was entirely repainted by a novice or drunk, the right front fender didn't fit quite right, the front right door fitment was a bit off, and at speed, there is a whistling noise in the car form the said door. The interior had broken sun visors, damaged top of gear shifter knob, a hole in the driver seat. They had paperwork to say otherwise, but clearly there was damage. When confronted, the man in charge said, well these are kids cars. That really annoyed me. Also, the online ad, said the condition was nice. In all honesty the chassis, exterior, and interior condition is fair or 7/10. The fact that there is no honesty means that I will never trust these guys. Also, their mechanic was drunk, swaying about, and drinking more beer on a Saturday. Not a good sign. That being said, their price was fair, even given the condition, and considering that I will be rebuilding this into a jdm drift machine, the slight damage and shit paint-job are something I can live with for now. The engine and gearbox are excellent, and so far, I have had no problems. Last but not least, don't try to finance with these guys if you don't head my previous warnings. They do some shifty things when applying. If you must, get financing from your bank. read more

I bought a Ford Focus from them a couple years ago. Within 5 days of owning the car it totally broke down and was in the shop for 8 DAYS. It cost over $700 ON THE FIRST REPAIR. I thought that would be the end of it but a week after that the car broke down AGAIN! This time the mechanic noticed the check engine light was totally plucked. "Someone" had tampered with the whole left side dash lights so NONE OF THEM TURN ON! Turns out the AC is broken, the car needed a full tuneup, the tires were about to pop, and the breaks were almost totally done for. I ended up having to put over $1500 into a $5000 car within the first 6 months I owned it. Had the check engine light been working properly I have no doubts it would have been on when I test drove the car and I would have never bought it. If you feel the need to buy a car from this shady scam of a dealership do yourself a favor and BRING YOUR OWN MECHANIC FIRST. Also good luck getting your registration. They stalled so long on sending it I got pulled over and ticketed. read more

After 2 months of owning this lemon 2004 RX-8 the engine had to get replaced and it was stalling. After sometime driving it while stalling it stalled on me getting of the freeway and I got rear ended because the car behind me didn't know I stalled. The vehicle was totaled out but I shouldn't have been in the situation to begin with. They told me that the check engine light was on because of it being low on gas when I test drove it. I came to find out it was because it had low compression in the engine. read more

I didnt want to spend too much on a new car so i figured id try to find a used one, nothing really specific. I went to look at a dodge charger found what looked like spilled soda caked in the center console storage, found a social security card where the cup holders pull out of the back seat, and the brake light was missing from the back of the center trunk. The salesmen asked me how much I wanted to put down and I told him I wasnt trying to put anything down and then he proceeded to tell me how I couldnt do that at any dealership. As soon as he said that I immediately turned around and walked away I was so pissed with his ignorant response because he said it without even checking credit/financial information. I ended up buying a new corolla with nothing down at a toyota dealership. I also want to add there were cars with flat tires, scratches, tires not matching, rims scratches, window chips, and almost all the cars were filthy. read more

Created a yelp account just to write a review on this dealership. I was in desperate need of a car given that I had bad credit. No doubt they helped me with a high down payment. Sold me a car they said was In great condition.. 2005 maxima, only one owner and showed me car facts that said it passes all the inspections, motor ,transmission, etc..come to find out all the tires were blown, the bushings were worn out, the shocks were bad, etc. This all started happening within a month or so of purchase. They fixed these minor details and not even two months into my purchase a clicking noise started to surface. Once again another trip to the dealer in which they said it was that the oil was to thick, no biggy it would get fixed. They "fixed" it. Couple of weeks later same noise . the owner Jorge which was "helping" me along the way, again said no problem. Dropped off the car one whole day just to come back to the same noise. Not one finger had been put on my car. He refused to help then said he was not a repair shop and that he would not help me. I mean I get it its a used car dealership but if are you going to tell a customer "no problem bring it in and I'll get it fixed", then turn around and just refuse to help. Well that's just plain wrong. I've had this car for 3 months now and have been back and forth to the dealer with problem after problem. Meanwhile I am stuck with a high payment and a very unreliable car. Oh and may I add they claimed it wasn't salvaged which in fact it is.very very bad service..stay away read more

Don't not trust these people.I stopped by there one day after work and looked around.A man came out and helped me with questions as He began to jump start a car that I was interested in.While he was doing this he answered a call and began to argue with the person on the phone about the car they just bought (Red Flag #1).So after checking out the car he tells me the price is $5999 for a "05" with 110,000 miles.I leave, look it up on Kelly's Book and it said in excellent condition that "05" was going for $4300 and some change.So I go back this time to make them an offer.I ask too speak to the owner of the lot the guy working tells me you don't need him I can help you (Red Flag #2) So I began to give to give him my offer which was $4000 cash and 2 cars for trade in.He starts typing on the computer looking up the Blue book price I'm assuming, when the phone rings.Its another customer complaining about some paper work.After getting off the phone was her he try to pled his case by saying "were not the DMV these Asian ladies don't understand that" (Red Flag #3) He then proceeds to show me his computer which he exited out of the internet to show me there invoice page with the price he quoted me the prior day and said well this is our price.I left after that and probably dodged a Bullet.So go to them if you want to but you have now been warned!!!! read more

ABSOLUTE WORST dealership I have ever stepped foot on!!!! Pay attention they have high demand cars but they are complete pieces of crap all the dashboards have been altered with or missing pieces which is a huge red flag suggesting tampering with mileage. Also on my visit there was a black Cadillac CTS in which the entire dashboard was ripped off and a "mechanic" was working on. (Again drew suspicions about the mileage) But to make my experience even worse the finance guy whose name may be George I'm not really to sure didn't even try to get us financed!!! Website clearly states we can get ANYONE financed but he wouldn't even attempt to contact the bank because he said no company would accept a job letter or my check stubs because the most recent one I had was a few weeks old! It seemed like he found every reason not to try but after reading all these horrible reviews I'm grateful he didn't its almost as if the gates of heaven opened up for me cause I avoided this disastrous mistake lol!!! But we did in fact head a little further down the road to king auto sales where the service was great and Mark was able to get us financed even with every lame excuse this George guy threw at us with why he couldn't....Glad we dodged that bullet!!! read more