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    MK Smith Chevrolet

    3.9 (733 reviews)

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    Reviews With Photos

    Our Family Truck!
    Selena E.

    10/10 Outstanding Customer Service! "Cowboy" sold us our family dream truck, and the experience was beyond our expectations. From start to finish, he made us feel comfortable like we were dealing with a trusted uncle or family member! The test drive was great he encouraged us to get the full driving experience and made sure we felt completely safe & valued. Truly the best salesman we've worked with, and we would gladly return to him again in the future.

    Infotainment system showing brake pad life.

    Well unfortunately my luck ran out here... I took my truck in for warped front brake rotors (probably a warranty issue) and was told that my brake pads wear too worn and it caused the rotors to warp. I checked them myself and they were only 16% worn! Never going back again!

    Sales people who ignored us.
    Rox C.

    UPDATE: asked to remove the faces by one of the gentlemen in the picture. No problem. However removing the face does not change one's opinion of the service. Reviews should be treated as constructive criticism. Which equal excellent customer service, sales, great reviews, recommendations and happy clients. Worry less about the pictures and more about the quality customer service your people are asking for. If you are looking for a dealership where you are allowed to shop alone, answer your own questions, not be allowed to see the interior of the vehicle then this is the place for you. We walked around while seeing a salesman helping a son and his father. Strolled through the parking lot for quite some time, he never approached us as we neared him nor was there an offer I'll get someone for you or I'll be right with you. Then a manager comes out and walks right past us. Looks at us and then allows the man and son to take off in the truck alone while the salesman walked away. And yet again, the manager walked right past us again looking at us and walking away back to the office. So after seeing the vehicle we did want to purchase, no keys to take a look or be allowed to go for a drive about 25 minutes later (we actually waited) we walked to our car and when in the car someone says hi can we help you. Lol.. it took 25 mins for someone to finally notice us in their not so large lot. You guys do a fantastic job of providing the complete opposite of excellent customer service. Lost a sale.. but hey, not like you cared anyway. Try another location. This one truly sucks!

    Chevrolet Equinox

    Luke! What can I say, he was wonderful. He called me several times asking me to come in to see him. And each time I explain my credit score would not allow me to upgrade. He reassured me if I would allow him just to work with me i would be surprise of the outcome. He explain to that MK Smith Chevrolet was a family owned business and was always willing to work with the community. I must say I was quite surprised how young Luke was when I met him. Lol Luke is a very charming and respectful young man. He is definitely an access to your company. Overall I must say the entire team was great. I love my new vehicle and will recommend MK Smith Chevrolet to all my friends and family thank you for your support. Ernestine Williams ​​

    Dominic O.

    I gotta say Luke and Jasmin hit it out of the park. Super helpful and accommodating even when I only wanted a test drive to get a feel for the vehicle. They worked with me as a first time buyer and make the process very simple 10/10. Get these guys raises.

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    6 months ago

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    4 months ago

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    13 days ago

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    1 month ago

    Everyone is very friendly and helpful. They really try to help you get what you want at the price range you want to be in.

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    3 years ago

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    8 months ago

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    9 months ago

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    1 year ago

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    10 months ago

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    10 months ago

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    8 months ago

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    1 year ago

    Mark was a great sales rep who was very informative without being pushy! I drove off with my Dodger Blue perfect equinox !! Thanks MK Smith

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    8 months ago

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    1 year ago

    La atención fue rápida , jose Vázquez me ayudo y asesoro para poder agarrar mi automóvil por primera vez.

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    2 years ago

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    1 year ago

    Salesmen Luke was very friendly and knowledgeable salesmen. Everyone at Mk Is wonderful! Great experience on buying a brand new car

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    8 months ago

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    1 year ago

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    9 months ago

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    10 months ago

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    Page 1 of 19

    MK Smith Chevrolet Reviews in Other Languages

    Ask the Community - MK Smith Chevrolet

    How much for a Oil change?

    Hi Victor, the price for 6qt is $89.95 and 8qt is $99.95. Here is a link to the service specials. https://www.mksmithchevrolet.com/service/serviceandpartsspecials/

    Body Shop how is the work?

    Our dealership closed it's body shop to make more room for sales and service business.

    How much does an oil change run?

    Oil change, tire rotation & safety check around $50. Before taxes.

    Don’t See Your Question? Ask Away!

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    Top Alignment - BMW 740i Alignment - 100%  Recommended

    Top Alignment

    (176 reviews)

    Top Alignment was recommended to me by Discount Tires in Montclair on Central. I called and Mathew…read moregave me a very reasonable quote for the front end A arm bushings for a 1999 Chevy Dually. I told him I'd be back when I got my tax return. Two months later I told him I was ready to go. He scheduled an appointment and finished the truck in 2 days like he said he would. I paid the price I was quoted and not a penny more. I found out later that the parts prices were a little more than he originally estimated, and he also had to spend more labor hours on the truck. Trying be fair and compensate him a little for the unforeseen cost, I tried to give him a tip. He wouldn't have it then he told me "they don't accept tips" I about fell over. This kind of integrity from anyone now a days is completely unheard of. The truck rides like new. Friendly courteous people in the office, great service, they do what they say, the quoted price is the price you pay (No surprises), the shop is super clean with the latest equipment. It was a pleasure doing business with Top Alignment I will definitely use them again and I'd recommend them to anyone who'll listen Thank You George C.

    I called ahead to confirm that this shop performs alignments on a Mercedes-Benz Sprinter, and I was…read moretold yes--so I made the trip and brought my van in. When I arrived, the front desk experience was immediately off. When I asked about pricing, I was met with an unprofessional response: "Didn't you already get a quote over the phone?" I simply wanted to confirm details in person and ask if anything additional might be needed. Shortly after, a technician took my van for a quick drive--literally about two minutes--then came back and said they couldn't do anything because the van has a 2-inch factory lift. This didn't make sense to me, considering the vehicle comes that way from the factory and other alignment shops are able to work on it without issue. It honestly felt like a cop-out excuse to avoid doing the work. If this shop isn't equipped or willing to align Sprinter vans with factory specs, that should have been communicated clearly before I took time out of my day to bring it in. Overall, this was a frustrating experience due to poor communication and lack of professionalism. I would recommend they be more upfront with customers about their capabilities and improve how they interact with people in person.

    MK Smith Chevrolet - car_dealers - Updated May 2026

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