I recently purchased a Silverado 1500 ZR2 Duramax Diesel from Ivan at Orel Hershiser Chevrolet in Chino, and I couldn't be happier with the entire experience. From the moment I walked into the dealership until I drove off the lot, everything was handled professionally, transparently, and without any pressure. What stood out most was Ivan's honesty and straightforward approach. The pricing was upfront, the negotiations were hassle-free, and there were no surprises along the way. Instead of spending hours going back and forth, Ivan focused on finding the right truck and the best overall value for my budget. In fact, he was able to help me lower my monthly payment while getting me into a significantly better truck than the one I previously owned. The Silverado 1500 ZR2 Duramax Diesel has exceeded my expectations. The ride quality is exceptional, the Duramax diesel delivers impressive torque and fuel efficiency, and the truck is packed with advanced technology. Features like the large infotainment system, premium camera views, driver-assistance technologies, off-road capability, and connectivity options make it feel like a major upgrade in every way. The combination of comfort, capability, and technology makes this truck an incredible value. Ivan took the time to thoroughly explain all of the features, answer every question, and ensure I was comfortable with the technology before leaving the dealership. His product knowledge was outstanding, and it was clear that he genuinely cared about making sure I was satisfied with my purchase rather than simply making a sale. If you're looking for a new vehicle and want an easy, transparent, and enjoyable buying experience, I highly recommend asking for Ivan at Orel Hershiser Chevrolet. I truly feel like I received the best value possible, a better vehicle than I expected, and customer service that went above and beyond. I'll definitely be recommending Ivan and the dealership to friends and family, and they'll have my business again in the future. Thank you, Ivan, for making this one of the best vehicle purchases I've ever made! read more

Upsetting experience with Orel Hershiser Chevrolet (formerly MK Smith Chevrolet). I purchased my 2025 truck only 6 months ago, and trying to get help has been extremely frustrating. I called multiple times throughout the week and never received a return call. Since no one responded, I finally stopped by in person, only to be told to come back Monday. As I was leaving, an employee named Charles knocked on my window. After I explained how upset I was that no one would return my calls, he asked, "Why don't you just trade it in and get rid of the problems?" Keep in mind, this is a 2025 truck that I just purchased. He then told me to call him if I wanted to "downgrade." The whole interaction felt incredibly unprofessional and dismissive instead of actually helping resolve the issue. Very disappointed with the level of customer service and what this dealership has become since the transition from MK Smith. read more

Where to begin!!! This dealership is probably the most grimiest of all dealerships. Went in a few weeks ago to purchase a Z06. After inspecting the vehicle they were trying to sell, it had numerous body alignment issues it was quite embarrassing . Walked out as the vehicle was not what I wanted . Received a call today for a Z06 they received with a listed msrp of 123k and change. After asking for an out the door price, they were trying to sell it for 138k!! Ridiculous as these vehicles are not selling and going down in price. They text me a few hours later and then tell me the best they can do is 130k. Unreal. I then received another call and told the best they can do is 126k. How do you start at 138k out the door and end up at 126k? Yeah, we're not being greedy..... I've visited numerous dealerships. This is by far the greediest and grimiest of them all. DO NOT COME HERE TO PURCHASE A CHEVROLET!!! THEY WILL TRY TO TAKE ADVANTAGE OF YOU AND MAKE YOU FEEL YOU ARE GETTING A DEAL OF A LIFETIME. DO NOT FALL FOR IT!!!!! THIS PLACE IS HORRIBLE!! Even if I got the car for 120k, at this point, I would not give this place a penny of my money. THIS IS WHAT GIVES ALL DEALERSHIPS A BAD REPUTATION!! read more

Orel Hershiser owns this dealership. His son Jordan Hershiser was there and the service was excellent!! Michael and I live in Fontana and we have so many dealerships near us. Michael has been talking to sales for sometime now. They just weren't working with him. Michael remembered Lorenzo. He sold us cars before and he always took care of us. Michael took a chance on asking where Lorenzo is at now. They told him. Michael contacted him. Lorenzo told him to come down and he will work with him. I didn't know this " thee Orel Hershiser" owns this dealership. His son Jordan walks up to us. Greets us and I was in awe. Michael cracks a joke about the Dodgers. He said, I'll tell my dad. lol Long story short. Out of all the car dealerships we went to over a year of researching. Orel Hershiser Chevy in Chino gave us the best experience ever! Everyone was nice. They explained everything and they literally made us feel like family. You know Michael doesn't know about technology, but Luke explained it so well. Luke made the experience go by smooth. AND!!! They worked a deal that no other dealer offered. Price perfect! Payment perfect! I give them a 10. Thank you guys for giving us the best deal ever and a smooth experience. Ps. Orel's son Jordan putting our plates on. What a wonderful experience!! I would recommend Jordan, Lorenzo and Luke to all our friends and family. Thanks Guys Michael and Angelina Alvarez We are loving our Chevy Colorado. read more

As always top quality service today and because it was so hot and I couldn't walk home and got to take the shuttle with Alfred, a super friendly driver with great communication skills which I really appreciate. Great job OH Chevrolet, thanks. read more

Just purchased a 2026 Silverado Turbomax. Ivan in Chino @Orel Hershiser Chevrolet made it an easy experience about what I wanted. The entire time they made my family feel involved in the experience as well. I was able to get out of my current vehicle and into something more reliable. I walked in with a crazy dream; ended up getting what I wanted and under warranty. read more

The service department is quick and on point. They are always making me feel like my vehicle is in good hands and their customer service is amazing!!! Also had a wonderful experience with Alfred, the shuttle driver at Chino Chevrolet! He was right on time, incredibly kind, professional, and respectful throughout the entire ride. He made the experience easy, comfortable, and stress-free with his friendly attitude and excellent customer service. If you're using the shuttle service, I highly recommend Alfred. He truly goes above and beyond to make customers feel comfortable, supported, and valued. Thank you, Alfred, for your outstanding service! read more

Always get my services dome here at MK smith Chevrolet not they got a new owner service reps still the same good service only negative the oil change tire rotation went up 60.00 that's why they only getting 3 stars read more

I Stopped by MK Smith Chevrolet (now Orel Hershiser Chevrolet) to take a look at trucks for sale. I met with Jose Vasquez and the owner himself LA Dodgers legend Orel Hershiser. Both were very helpful and genuine. I have been a Dodger fan my whole life, so it was an honor to meet Orel. Took a look at a beautiful Corvette in the showroom, a Pre Owned Toyota Tacoma and Chevrolet Colorado. Test drove the Tacoma, and spoke to Jose in length about the truck, and various other Chevrolet models. At no time did I feel like he was rushing me, or that I was wasting his time. The dealership has a great vibe, and looks like a great place to buy a vehicle from. Now the hard work, talking to my wife about spending money....we'll see how that goes. Thank you Jose and Mr. Hershiser for taking the time out of your day to personally show me That this dealership is a part of the community and can be a trusted place to buy a vehicle from. And I'm not just saying all this because i'm a Dodger fan. read more

Orel Hershiser Chevrolet - My dream corvette and my dream accessory. - Car Dealers Near Me - Chino, California

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I recently purchased a 2026 Silverado and had a great experience from start to finish. Adolfo was extremely helpful, professional, and made the entire process smooth and stress-free. I really appreciate his excellent customer service and would definitely recommend asking for Adolfo if you're looking for a great buying experience! read more

When you call in to service it says MK Chevy, I don't know the extension of the service department so I hit zero and then when I hit four ones it transferred me to somebody that wasn't service or the operator but she transferred me to service and then that wasn't service and then they transferred me again to what I thought was service and then I just got a voicemail read more

Highly recommend reaching out to Jordan & Lorenzo if you are in the market to purchase a vehicle. We were shopping for a while but didn't want to settle. We found a suburban we were interested in. My husband called and spoke to Jordan to discuss the vehicle which got is in the door to look at their vehicles. They were very attentive to my families needs and professional. We were able to drive away with a beautiful car and at a price we were comfortable paying. Highly recommend reaching out to them . read more

Alfred took me back to work and brought me back to pickup my car and was great. I enjoyed not having to worry about the ride.

I have been to several dealers in my time. I have to say these guys got the rhythm to the perfect beat. They didnt force what they wanted, they took every single thing i asked for and did not sway with a side recommendation or temp me with a different vehicle, the typical things that other dealerships try.. no games at all. My situation was very unique and they made it work....flawless. Tristan Edmonds, Lorenzo, and the other guy with the black longsleeve button up shirt ..lol cant remember his name, great team. I will be recommending anyone i know to go and checkout the dealership. 100% satisfaction. read more

Orel Hershiser Chevrolet - Awww yeah!!!!! Thnx Tristen. @yourcarguytristen - Car Dealers Near Me - Chino, California

I have an older 2009 HHR. A few warning lights came on so I took it in for a checkup. Martin was professional and explained everything. They did a multipoint inspection and were able to resolve the issue. What was really great is that they have a shuttle that not only dropped me off at home but picked me up as well when the car was ready. Alfred was the courteous driver who made my experience great. Thanks! read more

I made an appointment to have my transmission serviced and needed a ride home. Alfred was the shuttle driver for the day and I cannot say enough GREAT things about him! He's beyond the expected courteous, polite, and safe driver...he actually understands and anticipates customer needs, which I suspect is not part of the job description, but speaks to his personal character and a philosophy of "above and beyond" service. When my car was ready, he made sure to communicate his ETA with me. In addition to that, he's funny too...and turned a rather dull day into one that left me compelled to come on Yelp and give him a shout out. Not something I normally do. Thanks, Alfred!! read more

I live 1 mile from Chevy in Culver City and 51 miles from Orel Hershiser Chevy in Chino and it was 1000% worth the drive. Our salesman, Jose, was warm, friendly, genuine, knowledgeable, and went above and beyond to make sure we had a good car buying experience with him and his dealership. I'm 49, and he is without any doubt the best car salesman I've worked with. The dealership itself just has a very honest feel to it - so many dealerships now are tacking on thousands of dollars in add-ons not included in the sticker price, and the whole process feels very deceptive - not here, absolutely no add-ons, they proudly say they don't do it. We love our car, had a great buying experience, and will absolutely make the 51 mile drive back out for this kind of sales experience. Thank you Jose - Culver City Chevy should send their staff to you for customer service training. read more

The service department worked quickly and diligently to complete the safety recalls on our truck. I was given a courtesy shuttle ride home and Alfred, the driver, was very polite and friendly. I would recommend this Chevrolet dealership. read more

Jose was great. He found the car that was a perfect fit. He made sure that we got the best deal on what we needed. He also followed up to see if we needed anything. I would recommend going to see Jose at MK Smith. Stacie was also great. read more

Orel Hershiser Chevrolet - My awesome new trailblazer!! - Car Dealers Near Me - Chino, California

What a great experience at Orel Hershiser Chevrolet. Specifically my salesman Ivan. From the second I got into contact with him, he was absolutely welcoming, enthusiastic, and excited to work with me on getting the truck I wanted. I'm as picky as it gets when it comes to asking for pictures, different specs, etc etc. and not one time did Ivan show any signs of frustration, attitude, or any of the sort. He did everything with a smile on his face and was more than happy to help out. I appreciated his patience as we negotiated the deal, helping me in any which way get the best price available for me and going back over to his GM to verify everything and make sure we are all on the same page and happy with the deal. If there were any issues he'd make sure to make you feel comfortable and that he would handle everything, and trust me he did. Definitely recommend going to him for all your car needs. World needs more people like him. read more

Orel Hershiser Chevrolet - Chevy Silverado 1500 RST - Car Dealers Near Me - Chino, California

We had the best experience! The staff (Jordan, Andrew, Lorenzo, Chris and Javier) were all so helpful. Every one we encountered went out of there way to make us feel like family. We got a New 2026 Silverado, our families 3rd chevy truck. We had been looking for a while. This was the only place, we did not feel pressured to get more than we wanted. read more

Bought a Chevy at a different dealer my dealer will not help me at all called Chevy corp they revised to help me as well I called this dealership because I'm a single female who know basic car stuff and needed help have question my Gm dealer who sold me my car would not show me how to do more than start stop and turn on and off headlights. Had zero. Our how to use functions on my 2026 car and call this location not only did they take the time to help me understand my car but offered me a free car wash and has been excellent in following up to see if they can offer any assistance to me literally this dealership is 60 miles from my home but 200 percent plus worth the drive for their friendly can do a attitude and continue follow up makes then s winner in my book. If looking for a friendly dealership who cares your not a dollar sign here please stop in and give them a chance. They have gone out of their way to help me and I didn't buy my car from them where as my dealership won't take the time to talk to me. This dealership is clean and staff has been great to me. Worth the drive and phone calls to see if they can help you!! read more

Jay in service is great!! Ive serviced my vehicle in the past with Jay when it was MK Smith and the same great service continues today. I'm greeted with great energy and smiles every time. Jay and the service team go above and beyond to ensure that all issues are addressed and resolved. I will continue come back as long as I own a Chevy! read more

Tristen was AMAZING and made our process quick, smooth and efficient. So grateful for our experience here with him and his team. Highly recommended this dealership for honest and knowledgeable service. read more

I had a great experience buying my car on dec 10th 2025. It's my first time financing a car with the help of Ivan and Stacey ! They both made the experience easier. As far as the car I'm very impressed I've had no issues besides some minor exterior stuff. The Prius gets 51 mpg ! It's basically brand new with having 70,000 miles! Thank you so much for this car. It's a great choice saving gas. I can see myself making a lot of memories in this car. read more

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Never had a bad experience prior. However under new management the salesman have been very pushy and confrontational. If you go in to look at a vehicle make sure to take someone with you. read more

Fastest and smoothest process I have ever experienced at any dealership ! After shopping for weeks for a family car at different dealerships I came across Orel Hershiser Chevy , I want to give Lorenzo and Jordan a huge thank you for making this process smooth and easy. I found the car online I reached out Lorenzo and Jordan helped my wife and I get into a brand new 2026 Chevy Tahoe RST . We did all negotiation and paperwork work over the phone they even offered to bring me the truck all the way to my home in Los Angeles but since my wife wanted a pic with a bow we drove to Chino. Truck was washed and had a full tank by the time we got there I was in and out of the dealership in less than an hour. If you ever go to Orel Hershiser Chevy as for Lorenzo or Jordan read more

Alfred was very safe and pleasant on shuttle to my house and back Jaylan my service advisor was very informative and helpful with my 2016 Chevrolet Colorado I will always do my service at Orel Hershiser Chevrolet read more

Luke K. and Jorge V. helped me and my friend out with getting a 2019 Jeep! They were so helpful with answering questions and solidified our choice in picking this car! They even offered us snacks and coffee! We test drove the Jeep as well! Lorenzo was the best too! Thank you Orel Hershiser Chevrolet! read more

Do not take your vehicle here for any heavy mechanic work. They had my truck for four weeks and did not perform any repairs. The original estimate was two weeks. After four weeks I picked up my truck with a lifter tick and towed it somewhere else. Their heavy line repairs take months. read more

10 all around! Ivan was amazing! Got me into my beautiful new Trax!!! Highly recommend!

MKsmith Chevrolet in chino central Ave sucks i've been going there for many years and the head Mechanic was Gary they ruined my truck I am very disappointed I brought my car in the first time my Chevy 2005 Chevy Silverado. cause it was making a noise the steering wheel and the front so I brought it in and they told me it's the right opinion needs to be changed and I always bring it to the dealer because I like original parts and you of course, because that's what dealer does and then Gary called me and said that the mechanic wants me to come back to show him where the noise is coming from I was like suspicious because if the mechanic doesn't know where the noise is coming I didn't understand he's a mechanic and he doesn't know he's asking me to go down there to the dealer to show him where the noise is coming from anyway I went down there he said okay I showed them he wrote in the truck with me and I showed them where the noise was from and then they told me that the opinion needs to be changed. They changed it. They called me back that the car is done I went to take it and it was worse. It was making noise and shaking every time I turn the steering wheel left or right and then I took the car back and they told me oh maybe the rack opinion is the defected. They kept the car again for another week and they changed the rack opinion again I guess they said they kept telling me stories anyway now Gary is telling me that the Wikipedia they put is an old one it's refurbished. How am I paying all that money to come to the dealer to get a original part and new part? That's what the dealers are for and they're putting a refurbished rack opinion what I'm thinking it took three weeks what they're doing they're taking my opinion the original one and taking it to refurbished then bringing it back and they're using my opinion to refurbish it and putting it back and another thing the major thing is why was why was I not informed before they put a refurbished Wikipedia why didn't they tell me that they called me and said hey Maral we can't find a new rack opinion would you be okay with a refurbished one? They just put it without asking me so now I want my opinion the original one back on my car and I want my bunny back. read more

Had a great experience with Hershiser Chevy dealership. We worked with Luke, Lawrence, and Stacy. They all were very knowledgeable and kind. Would most definitely recommend purchasing your next car here. read more

Today we stopped in at Orel Hershiser Chevrolet dealership in Chino to look at new vehicles. Yes it did help that my wife and I are avid dodger fans. We have always been a family of truck owners and I've driven other Chevys before in the past. Hands-down, this has been the best experience my wife and I have experienced at a dealership. From the moment we stepped onto the lot, we were greeted with smiles and friendly staff. I was extremely impressed and happy with the sales representatives, Lorenzo and Jose. Both gentlemen exemplified what it means to be professional, kind, honest and respectful during this process. Lorenzo was amazing and gave us a deal that we couldn't refuse. At no time was he in a hurry or tried to rush us to make a decision. He was very patient during this process. Jose as well helped us during the most stressful part. He answered all of our questions. He was very knowledgeable on the product he was selling. He never tried to rush us and was very patient as well with us during this process. We test drove numerous vehicles until we found the one that fit our needs. Gold stars for both Lorenzo and Jose for stepping up and helping us in this process. Mr Hershiser kudos to all your staff for stepping up and making this experience memorable. Let's Go Dodgers. Can You Say 3 Peat. read more

Took my car in for an oil change and they had it for 3 days and never did an oil change. They said I brought it in for an oil leak. I made an appointment for an oil change. I asked them to check because it was leaking a little bit of oil then they called me to tell me there was no leak that it was just residual from the last oil change Then I called them and they didn't even care at all and so rude. So be very careful if you go there cause they don't seem to give a shit. read more

on May 6, 2026, I wrote a bad review against Orel Hershiser Chevrolet previously MKSMITH Chevrolet, for some reason my chevy traverse wasn't functioning right I got frustrated with the situation and wrote the review, the same day I wrote the review Mr. Don Harshfield the supervisor contacts me and was very helpful he told me to take back the car to the dealer. today June 9, 2026, Jaylan Bates is a very helpful person he helps me to log in into me google account. My car know is running perfectly, is fix thanks to the technician and management they took care business. I apologize for the inconvenience and thank you for you great work and customer service. read more

Customer service is the best! Been utilizing MK Smiths services for 4 years now. Every time I stop by is a great experience. Knowledgeable staff, great prices and everyone is friendly. read more

I never leave a bad review but ... First of All, All staff were nice and polite except Sales Manager - Rafael Huerta I leased a 2025 Chevy Equinox EV last Sept. (before Tax Credits end) The deal we negotiated did not include tax credit and asked me to claimed it when filing tax return; However, they did not file "time-of-sales report" to IRS, so my tax form was rejected. I went to the dealership again to seek some assistance, every staff was helpful until Rafael showed up, He insisted that he only do it when the deal is purchasing (which is not true based on GM official announcements) and he even tried to fool me with residual adjustment from bank (leasing company) to absorb the tax credit and all sort of excuses, when I tried to correct him and asked for his business card, he just turned around and walked away, very rude and unprofessional. Later, the staff told me that he (sales manager) was the one who supposed to file "time-of-sales report" to IRS before financing dept. finalized the deal I have been with MK Smith Chevrolet since 2016, but with this kind of attitude and service, I will not go back or recommend this business to others ever again read more

went in with the intent of only looking and getting some numbers so I can go home and do my financial numbers but IVAN and crew got me what I was able to comfortably afford and I drove away with my dream truck . I can't thank you guys enough I am so happy with my purchase read more

Everyone was pleasant, kind, and welcoming. Will be coming back for my oil changes in the future. Thank you MK Chevrolet