We were referred by Rudy Gutierrez to Ivan. He is amazing at what he does!…read moreHe was courteous, knowledgeable and patient. He made our experience a great one. We hope he gets all the credit and acknowledgements he deserves. We will definitely recommend our family and friends to Ivan.

Where to begin!!!…read more This dealership is probably the most grimiest of all dealerships. Went in a few weeks ago to purchase a Z06. After inspecting the vehicle they were trying to sell, it had numerous body alignment issues it was quite embarrassing . Walked out as the vehicle was not what I wanted . Received a call today for a Z06 they received with a listed msrp of 123k and change. After asking for an out the door price, they were trying to sell it for 138k!! Ridiculous as these vehicles are not selling and going down in price. They text me a few hours later and then tell me the best they can do is 130k. Unreal. I've visited numerous dealerships. This is by far the greediest and grimiest of them all. DO NOT COME HERE TO PURCHASE A CHEVROLET!!! THEY WILL TRY TO TAKE ADVANTAGE OF YOU AND MAKE YOU FEEL YOU ARE GETTING A DEAL OF A LIFETIME. DO NOT FALL FOR IT!!!!! THIS PLACE IS HORRIBLE!!

If you are looking for a mechanic with genuine honesty and integrity, ask for Matthew at Top…read moreAlignment. ​I came in dealing with persistent brake pedal issues after another shop tried to push an expensive master cylinder replacement without a proper inspection. Matthew took the time to do things right. He test-drove my car, thoroughly inspected the pads, rotors, calipers, and master cylinder, and gave me straight answers. Instead of upselling me, he confirmed the major components were solid and recommended a cost-effective brake bleed to clear out trapped air first. ​He didn't manufacture false urgency, charged an fair price, and put my safety and best interest first. Finding a mechanic with this level of transparency is rare. Matthew has earned my respect and future business--highly recommended!

I had a great experience with Top Alignment in Ontario! Their customer service was excellent--they…read morewere very patient, informative, and took the time to explain everything to me without making me feel pressured. Their pricing was also very reasonable, but what I appreciated most was their honesty and willingness to work with me. I had put down a deposit for a wheel bearing, but after finding out that the repair would actually be covered under my vehicle's factory warranty, they worked with me to get my deposit back. That really says a lot about their integrity and commitment to doing right by their customers. I truly appreciate the great service and honesty. Thank you Matthew & B! I would definitely recommend Top Alignment to anyone looking for a trustworthy and reasonably priced shop!

Our experience here has been excellent. We purchased both our 4Runner and our Toyota Sienna with…read moreJohnwill, and he was amazing throughout the entire process. He explained all the options clearly, was extremely helpful, and worked with us to get a great deal. I've attached his card so others can reach out to him directly for better pricing and a smooth experience.

Very good customer service , we get a extraordinary customer service from Sales Consultant Pedro…read moreBernal

Carmen on the cash register has worked there for over 20 years, and offers great customer service…read morewith a smile. I'm no longer taking my matrix, or F150 Super Crew to Chino Hills Car Wash by Bravo Burger, or Express Wash by Sam's Club, now that I've tried Grand Car Wash... I got the hand exterior wash only on my truck for $10.99 (plus $2 tip) Next time, I will try their Wednesday special for $17.99 full service with free seal wax?

I wanted to give this place a fair review because the staff working on the vehicles seemed friendly…read moreand did a good job with what they had to work with. The main thing I noticed is that the property could use a little more attention when it comes to overall presentation and the customer waiting experience. Even a few small improvements to make the area feel cleaner and more comfortable would go a long way. I also noticed the sign stating that they recently stopped offering cash back for guests who want to tip the staff. I thought that was a little unfortunate, especially since the employees are doing a lot of hands-on work and some customers may not carry cash. The wash itself was okay, but I felt the final result coming out of the tunnel could have been a little better. The employees did their part, so this may simply come down to equipment, maintenance, or the overall wash setup. I always like supporting businesses that provide jobs and employ local people, and I don't mind paying more for a full-service wash when the overall experience is there. For me personally, though, I'm not sure I would return. I would probably choose an express wash next time and take care of the finishing touches myself. Overall, there is definitely potential here. A little more attention to the property, customer experience, and the tools available to the staff could make a big difference.

I had a great experience with Mercedes-Benz. Mina Abdalla from the Service Department recommended a…read morecar to me and encouraged me to consider getting it, and I'm very glad I did. Afshin from Sales was extremely helpful throughout the entire process. He did everything he could to help me get the car and worked very hard to make the experience as smooth as possible. Both Mina and Afshin were professional, helpful, patient, and genuinely cared about making sure I was satisfied. I really appreciate all of their effort and excellent customer service. I highly recommend working with them if you're looking for a great experience at Mercedes-Benz!

For a bit of background, I have previously purchased two Mercedes-Benz vehicles from this…read moredealership and had positive experiences with both transactions. Unfortunately, my most recent experience completely changed my perception of the dealership. Last weekend, I visited Mercedes-Benz of Ontario intending to trade in a midsize hybrid that I had been using for work and purchase a pre-owned Mercedes-Benz EQS. During the process, the salesperson asked what I expected for my trade. I explained that I simply wanted them to match the offer I had already received from CarMax. When their trade-in offer came back approximately $4,000 below the CarMax offer, I expressed that I wasn't satisfied with the valuation. A sales manager then came out to speak with me. During our conversation, he questioned whether I had actually received the CarMax offer and stated that he had access to a system that should reflect it. He continued to challenge the validity of what I was telling him until it was established that my CarMax offer had been received online. At that point, the issue was no longer the $4,000 difference in trade value. Dealerships are entitled to value a vehicle however they choose, just as customers are entitled to decline an offer. What I found unacceptable was having my honesty questioned over a straightforward trade-in offer. After previously purchasing two vehicles here without issue, I expected the same level of professionalism and respect I had experienced in the past. Instead, I left and decided to spend my money elsewhere. Losing a repeat customer who arrived prepared to purchase another Mercedes-Benz over a disagreement of a few thousand dollars is one thing. Making that customer feel as though he is being accused of lying is another. Unfortunately, this interaction fundamentally changed my opinion of a dealership I had previously regarded very highly.

Quick, fast, and easy, Javier came same day and made cash offer right on spot, would call him again…read morenext time, two thumbs up.

Best car selling experience! If you need to sell your car and want a fair & hassle free experience,…read morethis is the way to go. We called Javier in the afternoon he gave a price for my Tesla Model Y over the phone and by the evening came by to my house with his wife Abby with the check and to pick up the car! The price was fair and more than I was being offered for a trade in. Javier was referred to us by friends and neighbors that also had great experiences. They can also assist with buying vehicles, if you have something specific in mind call them and they can help you out! Will even deliver the car to you. New way of doing business that makes sense! Who has time to haggle for hours at a dealership?!

Kraig, the business owner , is the best dealer I have ever met. He is very knowledgeable, easy to…read moredeal with and thoughtful. I can't thank you enough for his help. I truly wish him good luck with his business and bright future!

One of the best transactions I have done purchasing any bike or a car. Kraug is very good at what…read morehe does. He's very honest there's only drawback is he's an Aussie truth this guy is where you should go if you want to buy anything cool, his knowledge is amazing.

Reza is amazing. Thank you MR REZA…read moreWe had a great experience and Covina ford could not help us.

My husband test drove the Lincoln Nautilus here and absolutely loved the vehicle. Unfortunately,…read morethe buying experience left a really bad taste in our mouths. The salesman initially talked about the KARR security system as though it were an optional add-on. However, when we got to the pricing, the older gentleman who handles the final pricing (owner or manager maybe?) showed us the itemized bill, and there was an additional $2,000 charge for the KARR security system that we never asked for. What made the situation feel especially shady was that the $2,000 charge was not even included in the vehicle's initial asking price. If the system had already been installed, it should have been reflected in the advertised or initial asking price instead of being added later as a surprise charge. We repeatedly asked if the $2,000 charge could be removed, and we were told it couldn't because the system had already been installed on the vehicle. That was extremely frustrating because we never requested the system in the first place. If the dealership chooses to install it on their vehicles, that shouldn't automatically mean the customer has to pay an additional $2,000 for something they never agreed to purchase, especially when the charge wasn't included in the initial asking price. We ended up staying at the dealership until after they had already closed just to finish the deal. Then, when we finally went into the finance office to sign everything, they started trying to sell us additional packages. At that point, I was already frustrated with the security-system situation and had no interest in purchasing anything else. My husband really liked the car, which is ultimately why we stayed and completed the purchase, but the process was unnecessarily exhausting and left us feeling pressured rather than valued as customers. This is exactly why I dislike the traditional car-buying experience. There are too many layers of sales tactics, unexpected add-ons, and pressure to purchase things you never asked for. I honestly wish more dealerships operated like Tesla, where the pricing is straightforward and there isn't a middleman constantly trying to upsell you.

Wait time was minimal. Comfortable place to sit n wait. My…read morecar hasn't been this clean in years. Great value too!

My son took his track to get clean today and it's still very dusty inside. The floors are still…read moredirty.