Hello fellow Yelpers, I had an unfortunate issue come up with my car on a rainy day, but Andrew, one of the technicians, was able to fix it quickly and accurately--the problem hasn't returned since. He was professional, knowledgeable, and made the whole experience much less stressful, especially since I was almost in tears because of the situation. I highly recommend this place for repairs or maintenance--and if you're lucky, Andrew will be the one working on your car! read more

Very nice man at the front counter. Owner maybe? Very quick service. Always recognizes me. I don't feel taken advantage of. Close to home. Competitive prices . Two read more

Sal and his team fixed a sunroof leak that I had struggled with for a while. It was not easy but he gave me good price and made sure it functioned properly even yet finished. Would highly recommend. read more

Went there on a recommendation and they lived up to it. Went in with a brake issue with my GMC and it was fixed extremely fast. They didn't try to up sell me on stuff. Also noticed they knew their customers with the personable conversations the staff had with customers that came in and out. Found out they work in all types of cars. Will be using them exclusively now for my cars. read more

I was referred to Certified Auto Care by another business some months ago. Needing a freon charge for my 2009 Jag XF, I called and spoke with Sal. He asked when I could bring the car in and I told him within an hour. I was impressed because most auto repair shops require an appointment, which generally puts the customer on the business' schedule, instead of vice versa. Waiting for auto repair is inconvenient and I appreciate the fact that the manager, Sal, realizes immediate service benefits his customers. Since he makes my issues his priority, I will call on Certified for all auto repair needs. David E Coffey Sr read more

I recently bought a 2014 Volvo sedan from John at Certified Auto Sales in Upland. John was very helpful and found 5 or 6 possibilities that fit my needs and budget. All of the cars are in excellent condition and come with a carfax service record. They also have their own service and repair shop on the premises So I know where I will be taking it for maintenance. The sales process was easy, no pressure and unlike the usual haggling at a car dealer. There is also a return policy if I am not happy ! Very nice people to deal with. Great selection to choose from. I highly recommend them. read more

If I could give this place a million stars I would!!! I really needed help in a quick amount of time with some car issues (tire, oil change, breaks) and they welcomed me with open arms and were quick and efficient while being price friendly. Thank you certified auto care for the kindness and great customer service! read more

Sal the owner is a good and honest man. If it's your first time using their repair service he will be honest up front and tell you the truth about the repair and charge a fair price. I've used their service several times and am very pleased with their work. read more

Great place to get your car fixed. Sal Is a great guy.They have great prices and do excellent work

I took my car in for an oil change. Not only were they available to start immediately, they were fast, efficient, and the price was great. I'd recommend them for sure. read more

What an awesome experience I had with John (owner) & his staff. Easy financing, great prices, great customer service, very honest dealership! I walked out my dream car! i highly recommend 100% read more

very bad services! Their warranty is a lie I changed the battery here, and he said the warranty was four years, but it broke after two years. I asked him about it and showed him the invoice from that year! He scolded me after seeing it! And I was jumping my car He yelling at me get out of his property I have been repairing my BMW; 4 Mercedes Ferrari here for more than ten years, and I have spent tens of thousands of dollars but he treats old customers like this! It's too bad! I urge customers to be careful when repairing or buying cars here! read more

Just bought a Prius from them and they took great care of me! John was so helpful and made sure I got the best car for my money. 1 month warranty was included with the purchase, so I was also able to go back for a couple things that needed fixing. Would highly recommend!! read more

STAY AWAY!!!! this place has lemon law written all over it. I am so disappointed that these people are running a business and take peoples hard earned money as a game. To make a long story short: My mom was so excited to buy a used Mini Cooper That they were sold her. I get it used cars are not in perfect condition. However my poor mom was driving her car out the lot and the CHECK ENGINE LIGHT KICKED ON. I tried to advise my mom to please return the car. However she wanted to believe that they would do the right thing and she took the car in the next day. Fast forward it's been past six months my moms car has only worked 3 weeks straight and they made her pay $3500 just so the car can break down again. No parts were fixed clearly and this place treats my mom horrible every time she calls. Im so upset and will seek answers. Why sale cars and not make sure they are running properly. I will be contacting the BBB. This way this dealership doesn't continue to take peoples hard earned money for cars that they temporarily fix and Flip. Here's a question for the business. Is it legal to sale a car with the check engine light on ? read more

If You were looking for a car you definitely need to go to certified auto sales. It's not your typical used car lot with pushy salesmen/women. John was amazing! The prices of the cars are very reasonable and reliable. He did everything he could to get our price range and monthly payments. Came with a 30 day or 1,000 mile warranty. We have come here before and was thoroughly pleased with the car and service. And my son will be coming next week from college to get himself a reliable car. read more

John gave us excellent service! He showed us exactly what we came to look for and gave us an excellent price on the vehicle. Would recommend to anyone looking to buy a used car. read more

I just wanted to THANK Richard and Johnny at Certified Auto Care.... They have helped me not just once, but 3X! Every time I've gone there, they have been able to help me out with my car. It's hard to find spots who are genuinely honest and go out of their way to help you. These people have stayed a little longer after closing hrs just to help me with my car. They patiently took care of the problem and made sure my car was good to go! I highly recommend them if u ever need anything done for your car. Amazing staff, Excellent Customer Service and Honest... Many thanks to Richard who seemed to have helped save my tires and checked my car all three times I've gone there and Johnny one of the owners who patiently waited to get me taken care of... I appreciate you guys! Thank you for not turning me away... I will be back! read more

Certified Auto Care - Richard checking my tire and saved it! - Auto Repair Near Me - Upland, California

It has been a minute since my car was taken to an autoshop for service due past experiences. My husband said to try them because he had a great experience when he brought his SUV in for a smog. So we did. We dropped the car off and then less than 30 minutes we received a call from the shop. They informed us what the problems are and anything that needed closer attention. They did not try to push any sales. They were so informative, helpful, friendly and overall honest. When we came to pick up the car, they showed us the worn out parts, and yes, they were originals on the car. The honesty and integrity in their work. WOW!!! That's rare nowadays. It was a very nice touch when they washed my car. My brand new tires, plus clean rims, looked AMAZING. Yes, we will definitely be returning. God bless you. read more

Took my 2018 Subaru forester to have studs replaced after a tow guy cross threaded 3 of them. If you're looking for top-notch automotive services in Upland, look no further than Certified Auto Care! I recently had the pleasure of working with Sal and his team, and I can't say enough about the fantastic experience I had there. From the moment I walked in, I felt welcomed and well-informed read more

I love love love this place amazing staff and service thank you Sal and your team for the services rendered to me for my vehicle prices are more than fair but most Importantly honesty will be back and refer all my business to you guys 5star all the way read more

Just bought another car from John, this is our 3rd car from him....me and my wife we have been dealing with John for 9 years now....Never had an issue at all and hes always truth about his cars he sells......John is a real deal, and his assistant Is very helpful and very patient with customers....... read more

This is an excellent Auto Repair service. I have been bringing my cars to Johnny and Sal for a few years now and these guys are great: I feel very fortunate that I have found an honest, trustworthy auto repair place near my home. I would recommend this company to anyone who is looking for a mechanic or looking to purchase a used car. My Mother in law just purchased a VW Tiguan in March from Certified Auto Care and she was given a great price and a no pressure sales experience. All 5 Stars earned. read more

Had an issue with my tire that even the tire place couldn't fix, came over to the shop and Johnny took care of me in less than 15 minutes, as a curtesy!! Thank you so much Johnny you saved my day! read more

I bought a 2007 acura yesterday and i love it and john was really nice and made it easy to purchase!

GO HERE!!! If you want your car done right and afterwords leave with a sense that you have made the right decision in a mechanic, this is the place you must go. I took my van in and they went right to Work on it! They run a diagnostic And came back and told me exactly what was wrong with my car and then went over what my options were. I told him to fix it all and you know what at the end of my service there was a big bucket of parts that I came off of my car and they went over and show me what was wrong with each part that they had replaced. They even pointed out that a service that I had had done almost a year ago by another mechanic was the wrong part put on. That's why they will always have my business that's straight up honesty and you that's hard to fine now days. Thank you To my certified family much respect. read more

Quick response and repair on my window regulator. I really like this place. My second time here. In and out.

I Went To Certified Auto Care and got helped by Johnny. He's the best to go to when you need help and very helpful on pricing. I highly suggest. I have a 2010 Pt Cruiser and he helped fixed my break pads and rear tire and everything I'm very much thankful for. read more

Johnny and Richie were life savers!!! It was their closing time and they squeezed me in for a possible nail in one of my tires. They were friendly, efficient, and helpful. They made my day SO much better!!! read more

I have had my car serviced from Certified Auto for around 20 years and have always been extremely satisfied. My alternator went out this week so I Google how much it would cost which showed $500 range between low to high. Sal had his mechanic replace it with a high quality Bosch alternator and charged me on the low end of what some mechanics charge. Sal and Johnny treat you like family. I highly recommend taking your car to Certified Auto for any car needs. read more

Sal and Johnny are amazing. I have an old car and I take my car every time it acts up. Great prices and quality work.

Sal & Johnny have been nothing but FANTASTIC & HONEST. Taking care of my Wife's/Linda 2008 BMW 550I. With 160k miles on her & continue to keep her on the road with an honest crew at Cerified Auto Care. Appreciate it Guys, Happy Holidays 2021! read more

Sal and Andrew are marvelous! Brought in an older BMW for general services. Very helpful and explained what needed to be done on vehicle. Shop is very organized and clean. Highly recommend trying out this location for your auto needs. read more

Recently I was referred to this automotive business for a wheel alignment. Although we did not have the wheel alignment. Sal or service men found some other issues which I was aware of. He pointed them out to me and gave me a repair price. We did one step at a time. First was the replacement of the left front wheel bearing, next was turning of the front brake rotors, and this past week, 8/10/20 , was to replace a water pump, belt tensioner, coolant, front axle shaft, and radiator cap. In each of these cases there was no pressure to do more then I wanted to do. He took care of the work I wanted at what I thought was a fair price and common sense approach. I will use him again. My car a 2009 Lexus ES350. Very Happy with his work. read more

I've been coming here and ever since the first day they welcomed me with respect specially Johnny very nice guy always helpful and kind so make sure to talk to him when you need any work done. read more

I recently took my car into Certified Auto Care in Upland, California for routine service and diagnostic testing. Johnny, the supervisor over the auto care portion of the business took great care of my vehicle and communicated extremely well in regards to issues with my vehicle. The repairs were done in a very expedited manner and all issues were taken care of. I've had a relationship with Certfied Auto Care for 14 years and will not take my vehicles anywhere else. I reside in Corona. I am very delighted with the service that Johnny and his team delivers to me as a customer and Johnny is very professional and ensures that your vehicle is serviced correctly. Thank you Johnny! read more

The best customer service! Part of trusting a mechanic with my car is truth. Sal and Johnny were incredibly knowledgeable, forthright and quick. They're experts in foreign and domestic repairs. My car is foreign, and my sole mode of transportation. They completed the extensive repairs in a very timely fashion, and more importantly it was done right the first time!! Thank you both for everything! read more

It is family business here, People are here are really friendly and helpful. Johnny is great guy. Don't bring your cars to the dealerships, bring them here, especially European cars, Johnny can save you a lot of money. read more

Certified Auto Care - Auto Repair Near Me - Upland, California

We were on our way to the mountains when we noticed a funny smell coming from our car. We immediately pulled off the freeway stopped and prayed about what we should do. We ended up at CERTIFIED AUTO CARE and I'm so glad we did! SAL and his team immediately took our car, put it on the rack, and determined what was the problem. They could have fixed it that day but we needed to get where we were going. They went the extra mile and took us to a rental car place. We were able to make it to our destination and come back the next day to pick up our car. They did an outstanding job! read more

My family has been coming here for years now after buying 2 cars next door to it and I have always had great experiences with them. They have replaced everything for me from my ac pump to my alternator, always fair priced and always respectful. They even brought my car to me when I couldn't pick it up. I cant say enough good things about them, speedy, friendly and good priced services. I will keep coming back for all my car care needs. read more

Was recommended by my wife and glad I ! The team is absolutely great (especially Nick!) Whatever your situation, never judgemental but their only goal is work with you in not just getting into any vehicle but definitely one that you would be proud to own! Just bought a beautiful 325i BMW and couldnt be more happy! A must visit if you are seeking nice pre-owned vehicle with reasonable payment options and schedules! read more