I needed a notary and I needed it ASAP. I tried using Yelp to find a traveling notary but I…read morecouldn't get anyone to give me a quote. So, I called 10 minutes before the UPS store closed & they answered the phone right away. They were very nice and told me the notary public would be back at 9am the next morning. I pulled up at 10am on Saturday. Walked in and was immediately greeted. Waited just a moment for the nice lady to finish with her customer. I was in and out with my notarized document in about 15 minutes total. PS - go early. There's no appointments for Notary and call & check her schedule. She (the notary public) told me Saturday's are very busy. As she was helping me - 2 more folks came in seeking notarizations.

I am not from this area but needed AUP s store so glad that I walked in here such great service. I…read moreneeded some photos cut for my passports. They cut them for me and did not even charge me. This is a kind of service in small business. Keep it going UPS store contra Loma.

Yeah, I'm never going to this place again. I understand a business has to make its money but the…read moremark up at this place is not worth it. They charged over $35 to send a medium priority box. Price at USPS is $22.95. That is a mark up of over $10 which is ridiculous! Another time, they charged over $13 to send a few pages in a manilla envelope. Never again.

Only thing slower and more understaffed than the post office is this place. Be prepared to wait in…read moreline!

Let me preface this by saying this review is based on a particular FedEx store employee. FedEx…read morecorporate makes it difficult to leave positive feedback through it's AI interface (it's use to complaints) A friend of mine (Randy) and myself had one of the best customer service experience's in the history of customer service at a kinkos type FedEx / UPS store, or any retail store in a generation long time. Paula did a Fantastic job of providing kind, friendly, value added, customer service with a great attitude. She made me want to come back to this store with all my administrative needs, and I appreciated how she instructed or taught customers how to be self service effecient for the next visit. I find Paula to be an outstanding employee and because of this, I am recommending this FedEx store location. I recommend looking into how this employee can be utilized to train and coach other employees and further her opportunities. Great Job!

I custom made party invitations using Canva and had them printed at FedEx. I placed my order after…read moremidnight and by 1pm, I received an email that may order was completed. Once I arrived I was greeted fairly quickly and attended to. Before leaving I checked my print order and I was stunned to see how beautiful they came out. Overall I would highly recommend this place. Nice staff and high-quality printing services..

I called and asked how much it would be to print, I was quoted $.25 per page. When I went in there…read moreto print, she tells me that it's $3.00 when I tell her I was quoted $.25 per page she tells me that she thought I said copy not print each print is $1.50. I clearly asked for print not copy. Went out of my way during work to go here.

I have been a customer for quite a while. My mail box at our condos (and many others) has been…read morebroken into so this seemed to be a solution. Years on we have had minor problems but not enough to complain about. Truth to tell, all I remember was that there was a problem, not what it was. Then today. I got a phone call that they had a package for us (12/24/21) and the next time they would be open would be 12/27. That, of course, meant that I had better get on my horse and pick it up. A delivery of flowers from my son and his wife to my ill wife. Without that call, above what you would expect would be dead flowers. There have been a few other odds and ends of exceptional care. Highly recommend.

Doing Amazon returns for my Mom...it was starting of the busy time so a few people ahead of me…read more Employees were all prompt with acknowledgements and friendly. Leanne was very helpful in making sure I had the right scan code on my phone, for the correct items and she made me giggle, and never once made me feel inept or clueless...lol she made a busy day easier. Thank you Leanne

I have been going to this UPS branch for years for multiple services: drop offs, tracked packages…read moreand mail, printing, notary, even purchase of packing materials. I have seen staff come and go, mostly they are efficient and pleasant except for 1 interaction, which may have happened months ago, and I think the staff doesn't work there anymore, who knows. But I came here on Monday 01/05/2026 to drop off an Amazon return. There was line, but the staff were assisting customers quite efficiently, one was scanning on the counter, a couple of staff were packing or sorting packages at the back, and another staff by the return/scan kiosk. The kiosk is supposed to be a self drop off, but I'm glad there is a person there, readily able to help if you have questions. It was easy, I scanned the code, it printed out a new label and stick it on the box, just making sure to cover the old one. I was out in no time! I hope they keep it efficient and pleasant.

He is very agile, warm, and attentive--his enthusiasm is truly excellent. I'm Philip, and I give…read morehim 5 stars--it is well deserved. Philip

Bait and switch specialist. I was given a price list for 1 month, 3 months amd 6 months. When I…read morereturned to purchase a box for 1 month, I was told that I had to purchase a minimum of 3 months. Unfortunately, I had already directed my mail to the location. I'm moving out of the area within a month and a half why would I sign up for 3 months. They are also the highest mailboxes in the area. I will NEVER do business here again. The address is 2063 Main Street Oakley, Ca. Do not trust what the employees say they will lie directly to you face as though you are stupid, hence the review

I usually come here first thing in the morning on saturdays to do returns/ship packages, and I've…read morenever once had an issue. The employees are always friendly, helpful, and efficient! For most Amazon returns, they just scan the code and provide you a receipt to track the return, which is nice. Also love the location, there's always plenty of parking, even when it's busy! You can't go wrong going here.

Review based on customer service :…read more The manager or older women is such a good employee. I really felt like she cared about her position and the well being of the store. It's rare these days. The store seems like it's in good hands. When I went in there all 3 employees were working and helping the line. So if you need to deal with stuff. I would come here !

Always delivering very good and professional service. Highly…read morerecommended!!! Staffs are nice and respectful.

I've been a customer for the last 8 years. I come here when I need to print documents. I was just…read morehere last week, however today I was charged $1 for the print for 1 page and another $3.50 for a computer charge to pull up my email request??? This was Highway Robbery as I've never been charged a fee to pull up my email request! It cost me $4.50 for them to print one dang page! I will never come here ever again!

I was in the store doing an Amazon return at the kiosk and I was attempting to clear the printer…read morejam for the receipt when a gentleman came over and said, "excuse me sir, I can do that." First, I am a female, second, I have a short pixie cut. He made an assumption from looking at me from the back. I am petite and small framed, do not look like a "sir" at all. Please don't make assumptions of a person from behind, use a general greeting in the future.

Rude staff especially the old asian guy who handles notarial services.They simple have no logic. I…read morewent to another UPS location and they accepted my document. This branch has the most rude staff ever with no common sense at all.

The most reliable UPS location and open on Sundays! Easy Amazon return kiosks and drop off!…read moreConveniently located near: Safeway, Target, Tesla charging, Hallmark, AT&T, Crumbl to name a few stores. Plenty of parking and service has always been good. I do miss the old staff but the new staff is friendly - I haven't had an issue and I go here a lot.

Excellent service Everytime Very courteous and helpful…read more Prices are very good and lines moving very fast over there They have great hours of operation too