I been avoiding coming to this post office because of previous bad experiences, however I had a…read morequestion regarding renewing my passport , backstory there's a website called Govt and they supposedly renew your passport online to avoid going to the post office but I felt some kind of way and I went to the post office to asked if this was their website, just wanted to make sure I didn't expose my personal information, anyway long story short the sweet young lady at the counter said she was not familiar with it and that most likely it was a 3rd party website, she told me to make an appointment at the kiosk to renew the passport. I feel so bad because I can't remember her name, but she was very sweet, I truly hope my experience today at the post office is the norm now and not that I was just lucky because this post office services used to be awful. By the way they have appointments for Saturday too.

Some staff are rude and impatient. They don't answer your questions and kind of belittle you in a…read morepatronizing way when asking questions. Weren't very knowledgeable about a package I was supposed to sign for . However one lady was nice enough to be patient and walk me through my process. However I would shy away from this particular post office.

Rude, walked in and was completely ignored then proceeded to lie that they don't scan QR codes…read morehowever advertising all same services as any locations, don't waste your time, go to a normal location.

I'm a Regular Customer at this place, as Soon as I Enter the Store These People Aproch me with…read moreGreetings and Respect, Always Treat me Well The Girl working There Offers me a Seat and She Takes care of my Business While having Smile on her Face ,I dont undrestand why Some ppl Complian ? They are Awesome Their work and Service is Profassinal . They open the door for me they Grab my Packages always ask me about my day and all .I'm sure they Are the Same with Everyone This Place is Nice and Clean and Smells So Good I Strongly Recomand This Service

Most all of the staff is very friendly. The owner always says hello even if just dropping off…read moreAmazon packages. Very nice store. Cute stuff for sale too. So convenient.

I had a simple service, I just needed to print 1 colored page. It costs $1, but I didn't have my…read morewallet on me so the person helping me covered it. They definitely didn't have to do that. This was my first time in, so I'd say customer service is stellar, that was so kind of them.

They just don't answer the phone AT ALL! I'd say this is probably the worst post office. The best…read moresolution for this location is to completely clean house, put in new workers/management and go from there. My goodness.

Yet another post office that somehow operates with one counter person, which just doesn't seem…read morefeasible or useful. It means that there's constantly a line that wraps from the counter itself to the exterior line, filled with annoyed customers talking mess loudly on their cell phones. It's sheer inevitability if you don't have enough folks to serve your clientele. I'm not sure why everyone working at the post office is so angry and/or miserable, but I imagine working with the public hoists a significant toll on anyone, so I'll cut them a lil' slack. Definitely bring your own shipping materials, people! The postal palace done got expensive as all heck! I wish I could suggest going to the nearby Atlantic location, but it's pretty much the same. So, whenever you plan to go to the post office, just plan to spend some time. Maybe bring a book or something.

I called and asked how much it would be to print, I was quoted $.25 per page. When I went in there…read moreto print, she tells me that it's $3.00 when I tell her I was quoted $.25 per page she tells me that she thought I said copy not print each print is $1.50. I clearly asked for print not copy. Went out of my way during work to go here.

I have been a customer for quite a while. My mail box at our condos (and many others) has been…read morebroken into so this seemed to be a solution. Years on we have had minor problems but not enough to complain about. Truth to tell, all I remember was that there was a problem, not what it was. Then today. I got a phone call that they had a package for us (12/24/21) and the next time they would be open would be 12/27. That, of course, meant that I had better get on my horse and pick it up. A delivery of flowers from my son and his wife to my ill wife. Without that call, above what you would expect would be dead flowers. There have been a few other odds and ends of exceptional care. Highly recommend.

Horrible service ... upon arriving I already knew it wasn't going to be a pleasant experience. I…read moreusually go to the self service kiosks for this reason. I walk up to the counter and explain to the lady sitting in a chair... that I have pre paid label I need printed out for my boxes. She rolls her eyes and gives me attitude when I tell her I just need them all printed out & I'll put the label on each package myself because I have the names written on each package to make it easier because that's what you do when you use the self service kiosks. Instead of just having some patience and thinking about it for 5 seconds to understand what I'm saying she uses attitude to get through her day. Grow up and learn how to work in customer service. Learn to adapt to the younger generations we don't know about your usps guidelines ma'am. Not every one was born in the early 90s :) . I'd rather travel an extra 30 minutes to a concord usps to have a better experience with a self service kiosk and then they wonder why robots take over their jobs :) store Managers should really start looking at reviews to better manage their business. Your employees suck

I went in January 29th, 2024 to seek assistance with shipping several small packages, 22 to be…read moreexact. Before I could approach the desk, the postal worker was rude to two other customers. One customer didn't fill out a form correctly and when informed of doing so the postal worker told him he couldn't give him another as there wasn't many forms available. The postal worker proceeded to tell the customer it was his fault (the customer) and that he couldn't assist further. Another customer was checking out with this same postal worker and when her pin didn't go through the postal worker said "you need to know the correct pin, this never happens to me". Insinuating that she was incompetent for the error. When it was my turn with the postal worker, I informed him (older man with glasses and head covering) that I tried to process my postage online but did not have a scale to accurately weigh my packages. He then interrupted me and said "well you need a scale to do this online". I informed him that I didn't have a scale at home which is why I came to the post office. He then proceeded with "I can't weigh your packages unless I do the postage here". I replied "great, I have 22 small packages that need to be shipped." His response was then "there's a long line behind you, you need to do this online." Taken back by his rudeness I asked, "if that's the case can you weigh one package so I can continue to process my postage online?" He took my box and began the weighing process while slamming on his computer screen. Once I was given the weight and my package back I left. My overall experience at this post office with this postal worker was less than acceptable. I understand that not everyone can be in a great mood but brushing off customers the way he did me was uncalled for.

I needed a notary and I needed it ASAP. I tried using Yelp to find a traveling notary but I…read morecouldn't get anyone to give me a quote. So, I called 10 minutes before the UPS store closed & they answered the phone right away. They were very nice and told me the notary public would be back at 9am the next morning. I pulled up at 10am on Saturday. Walked in and was immediately greeted. Waited just a moment for the nice lady to finish with her customer. I was in and out with my notarized document in about 15 minutes total. PS - go early. There's no appointments for Notary and call & check her schedule. She (the notary public) told me Saturday's are very busy. As she was helping me - 2 more folks came in seeking notarizations.

I am not from this area but needed AUP s store so glad that I walked in here such great service. I…read moreneeded some photos cut for my passports. They cut them for me and did not even charge me. This is a kind of service in small business. Keep it going UPS store contra Loma.

Yeah, I'm never going to this place again. I understand a business has to make its money but the…read moremark up at this place is not worth it. They charged over $35 to send a medium priority box. Price at USPS is $22.95. That is a mark up of over $10 which is ridiculous! Another time, they charged over $13 to send a few pages in a manilla envelope. Never again.

Only thing slower and more understaffed than the post office is this place. Be prepared to wait in…read moreline!

He is very agile, warm, and attentive--his enthusiasm is truly excellent. I'm Philip, and I give…read morehim 5 stars--it is well deserved. Philip

Bait and switch specialist. I was given a price list for 1 month, 3 months amd 6 months. When I…read morereturned to purchase a box for 1 month, I was told that I had to purchase a minimum of 3 months. Unfortunately, I had already directed my mail to the location. I'm moving out of the area within a month and a half why would I sign up for 3 months. They are also the highest mailboxes in the area. I will NEVER do business here again. The address is 2063 Main Street Oakley, Ca. Do not trust what the employees say they will lie directly to you face as though you are stupid, hence the review

Here's all you need to know…read more 1). The owner gives tough love but doesn't like it when it's given back. 2). If you're a female, he might let you use the tape if you forget. If you're a male, bring your own. 3). Service is decent, employees are good at their job.

I waited in line for a while they only had one employee working, customer service was not bad but…read moreit wasn't good, once I got infront she just told me right away you need tape , no greeting , no nothing lol, my package needed tape and they charge you $3.50 plus tax for their tape or you can buy one for $4.50 pls tax honestly I don't mind paying for it but they take advantage of people with that price , I get that is not her fault but is messed up from the Owners of the store SO GREEDY!!!!