I went in to get some flyers printed up for an upcoming car show and with the help of Mari and…read morePaula, it was a simple and easy process. I will definitely be going back to do future flyers because of them.

I custom made party invitations using Canva and had them printed at FedEx. I placed my order after…read moremidnight and by 1pm, I received an email that may order was completed. Once I arrived I was greeted fairly quickly and attended to. Before leaving I checked my print order and I was stunned to see how beautiful they came out. Overall I would highly recommend this place. Nice staff and high-quality printing services..

Tommy and his team helped us with our wedding printed material. They patiently guided us with…read moreformatting questions and the cards came out beautifully. We are so happy with the service, quality, and price point of the printed cards and plan to go to them for future print needs including our wedding portraits.

Have been using this business for printing for years. After Melissa left this place has gone down…read morehill. No one ever calls you back. They only want to do anything through email, which is fine but we don't work on a computer it's easier to ask questions on the phone. They never can figure out re-prints from previous years they always want you to resend it to them instead of looking it up on their end. The final straw is this year's carbon copy, as you can see from the pictures the only part that needs to change is the calendar and they seemed to shrink that part. Called to talk to manager, employee answered "hello" so when I asked where I was calling they said BR Graphics totally fine I don't need a super welcoming answering of the phone but I wanted to talk to the manager. Called him and left a message last week. Knowing they don't really like phone calls I decided to email manager, info, and graphics as well trying to get someone to get the manager to answer me. Called several times to talk to a manager left several messages. Today I called and finally asked for the owner to call me back. Magically the manager called me back! He was defensive from the start, trying to explain what the difficulties we have been having with the business and he asked "what do you want me to do" "I sent you a sample" you're correct you did send a sample but you can't tell how microscopic you made the calendar part. Anyways, just asked for my images back and we'll be taking our business else where. I'm sorry to see this business go down hill the way that it has. But hopefully one day they will get someone in there that likes what they do and has more of a customer service base than the people currently working there.

I had a simple service, I just needed to print 1 colored page. It costs $1, but I didn't have my…read morewallet on me so the person helping me covered it. They definitely didn't have to do that. This was my first time in, so I'd say customer service is stellar, that was so kind of them.

We were in a pinch to get a package shipped out and received outstanding customer service. Asila…read morewent above and beyond to provide support and assistance. Very grateful we were able to find this location!

Always have what I need, notary services as well mailing supplies fax services much appreciatedread more

Jeremy and Leanne were amazing. They were very they were very helpful and very knowledgeable and…read morethey assisted us and they were very patient. They were very nice very kind and very informational. I would definitely suggest using this UPS if you are in the city of Brentwood or Antioch or Oakley. They provided excellent service and gave us the best advice for what we needed done

I come here once every other week or so and I'm always pleased with their service. Jacob in…read moreparticular is great, fast, efficient and always friendly

I recently moved to the area and stopped by this UPS location to ship a package internationally (US…read moreTerritory) to my family, something I've done through UPS many times in the past without any issues. Unfortunately, my experience was disappointing. An older woman employee wearing a blue shirt, who may have been the manager, told me that they do not ship internationally from this location. The interaction came across as dismissive, rude, and I felt as though my questions and business were treated more like an inconvenience than an opportunity to help a customer. If this location truly does not offer international shipping, I completely understand. However, I believe there is a more courteous and professional way to communicate that information. As a new customer in the area, I left feeling unwelcome and disappointed by the level of customer service I received. I will definitely not be returning at all to this location. I hope this feedback encourages a greater focus on providing friendly, respectful service to everyone who walks through the door.

I love this UPS Store. I didn't catch his name but the young man that helped me with printing and…read morefaxing a very important document was patient, kind and professional. Even as the line grew he helped each person professionally and with care.

Here's all you need to know…read more 1). The owner gives tough love but doesn't like it when it's given back. 2). If you're a female, he might let you use the tape if you forget. If you're a male, bring your own. 3). Service is decent, employees are good at their job.

Debbie and Crew are PROS!…read more I came in on a busy rush. There was a line on a Wednesday afternoon. There were two gentlemen helping at the center and Debbie had opened up a register on the side. During my wait in line I observed Debbie give the cutest little munchkin a hello kitty sticker as a surprise. It just made my day. But then it got even better when I got to Debbie's register. I had neglected to print my shipping label and Debbie quickly took charge and made sure my Amazon page went straight to print in 3 seconds flat. At the same time she was doing this, she was also assisting the reps at the other counters in making sure another customer chose the right shipping insurance option. We started wrapping up my order and I said, "You are ON IT!" She gave me a smile and was just so humble. I just stood there in awe of her. Debbie, you are a legend and people know it. Please always know what a beautiful gem you are. Thank you for inspiring others with your heart to serve to the fullest. God bless you. We see you! I'm wishing you the most pampering vacation, because you deserve it. Thanks UPS Brentwood!

Every time I come here, I have no issues and service is quick. Easy transactions. Great customer…read moreservice. The store is nice and clean. No complaints!

This company has outstanding customer service and a nice surprise …read more I came here to print my grandmothers obituaries and they did everything in a timely manner. Matthew helped me with everything and the other staff were pleasant as well. Thank you guys

I LOVE this company, Jay is the most patient and attentive person when it comes to design and…read moremaking sure you're happy with the finished product. I'm super picky and I sent back so many changes, I felt so bad but he was so cool about it and the final product was EXACTLY what I wanted. Now Print Club is the only place I go to for invoices, business cards, magnets, you name it, he can do it. I'm telling you, if you're running a small business on a budget, Print Club is the place you need to call. You won't regret it. Thank you, Jay and Josh!

If you're looking for a reliable, trustworthy, and customer-focused mail center and notary, I…read morehighly recommend this place. They've definitely earned my business, and I'll continue coming back whenever I need their services. Thank you for always going the extra mile!

Worse every time I go in! No staff ever, lines out the door! Heavens if you need notary, no one…read moreman's the desk while he does it! Idk what happened to all the staff members but no one is there but one guy the last 2 times I went!