Good morning yelpers as you can see I made it to Tom wash and fold as you can see Edgar is doing such an amazing job keeping the laundromat clean this is the only reason I travel from Brentwood to come all the way here to Antioch to wash it Tom's wash and fold Edgar has great customer service he's very helpful with your customers I have a wheelchair every time I come in he helps me load the laundry into the machine and if he has time he'll help me what a great helper he is we need employees like these at our local wash and fold so if you see Edgar in the mornings thank them for keeping the laundry clean read more

Tom's Laundromat - Edgar making sure that our laundromat is clean keep up the good work young man and thank you for your hard work - Laundromat Near Me - Antioch, California

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I've only had to come here sporadically over the year since they've opened and I personally have not had any issues. They're typically clean. there's always an attendant walking around cleaning up. Like any other laundromat I try to get here when I think there's not a lot of people, but that's not a "them" problem. ‍ read more

Tom's Laundromat - Wash & Fold service costs - Laundromat Near Me - Antioch, California

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This Lady right here gave me the worst service ever. She stopped my machine for a very small stuffed Pillow when there were 5 minutes left. She was very rude to me and told me that she doesn't care about customer service. This woman needs to be fired. It was my first time and I had the worst service. Horrible person. read more

Tom's Laundromat - This person dont care about costumer service.! - Laundromat Near Me - Antioch, California

I normally don't ever go to the laundromat but my washer is currently having issues. I just wanted to say it is very clean when you come inside it wasn't that busy when I came in today I was able to wash my laundry and it does get hot in there especially right now since it's summer . As my clothes were drying, I was starting to get hot. I noticed they had a vending machine and I seen a water bottle. I asked the man that worked there How much is it since there's no price he then said $1.50 I told him nvm thank you .....I was not going to pay $1.50 for a bottle of water when I could just get it at Costco for .25 cents a single bottled water I just don't agree with the price I hope they can read this and change the price of water bottles because 1.50 is not okay especially since we're already paying them to use the washers /dryers . read more

They will remove your clothes from the washers or dryers and handle them without your consent, so make sure not to leave your clothes unattended. read more

I would give 0 stars if I could. I will never use this laundromat again. When I was there the I used a POD to wash. The machine begins to overflow from the top of machine. I was rudely told by the attendant that I needed to "break up" the POD first before using it. I have washed for many years and have never been told this. I was able to finish washing, and folding. Hours after I got home, I realized I left some of my clothes there. I called the next morning and talked to a nice guy on the phone. He told me that my clothes were there, and he would bag them for me. I thanked him and told I would be there to get them after I got off work @ 4pm. He said no problem. I went there after I got off work, and there was an extremely rude lady attendant. She was very rude. She refused to listen to what I was telling her. She rudely told me my stuff wasn't there, and argued with me. She wouldn't help me at all, and told me it wasn't her problem. I don't understand why she is so nasty to their customers, and I feel she kept my clothes because I noticed an empty bag thrown to the side of the office she showed me. I will never use this place again. read more

Many wash machines broken,not working. The dryers have no signage for how many minutes each .50 cent payment cycle covers... +plus no explanation how to add all the minutes you want on dryers, especially if using a credit card. The person working there is totally useless. ADD BETTER SIGNAGE. the wash machines are easier. Good luck. read more

I have to give a huge rave to this establishment. We have brought in our huge king UGG brand comforter this laundromat several times since moving here last year to drop off clean and pick up. The price is very reasonable and we are happy to pay.Every time we pick up I can't wait fall asleep in our bed, it smells amazing is cleaned with care in mind is double wrapped in plastic to hold the scent and cleanliness upon pick up. The team there is always kind and helpful.I could NEVER get this comforter as clean and smelling good as this place! Thankful to have them so close! read more

Tom's Laundromat - Huge king comforter super clean and smells great! - Laundromat Near Me - Antioch, California

This is my 3rd time coming here. Not to far from my house I'm about 5 mins away. This place is always clean and they have many different washers sizes . They also have 2 different dryer sizes . It's not busy today but it can be very busy. I believe the prices are pretty reasonable . They do have areas you can sit . They have someone in here working at all times so that's a plus . read more

Tom's Laundromat - 3rd time washing here - Laundromat Near Me - Antioch, California

Still the cleanest laundry facility I've ever seen. That being said, washer #30 screen needs to be replaced. It's not readable. I couldn't tell the temperature of the wash. Also there are very few rolling laundry carts now. read more

Need the dryers to be cleaned better. Before the change of ownership my clothes never got burned. Now my childerns soft blankets and pajamas are ruined... I used medium heat and only 30 mins. Now they are trash.. I looked up what could have been the issue Proper temperature regulation in dryers depends on adequate airflow, which can be hindered by lint buildup or incorrect installation. Other causes of clothes burning include malfunctioning internal parts like the thermostat and heating element. DO NOT DRY SOFT CLOTHES OR BLANKETS. Like Fleace or Mexican style blankets... better to line dry at home. read more

I was surprised to see how nice it was inside. Really clean laundromat with a lot of washers and dryers. They have a number of large load washers which is really nice. it was $5.50 for a regular load and $7.50 for a 6x load I believe. To dry it is $.25 for every 6 minutes. They have a vending machine with detergent and other laundry items and a food vending machine. The machines take quarters only and cards, very convenient. There was an attendant in there if something was not working right. I went on a Wednesday Afternoon and it wasn't busy, there was a number of washers and dryers still available, I didn't have to wait. read more

Tom's Laundromat - Laundromat Near Me - Antioch, California

My money got jammed in the machine and wouldn't come out. I Asked the attendant and she said no she couldn't get it out. She called a guy Cris on the phone who was really rude about it and kept yelling WE CANT GIVE YOU YOUR MONEY BACK ITS TOO BAD!" They could have opened the machine and they could have been nice about it. read more

Tom's Laundromat - Laundromat Near Me - Antioch, California

If your looking for Apple Pay assessable machines THIS IS NOT THE PLACE minus that the business is great

I've been coming here for years since the owner took over 5 years ago him and his son were always nice and respectful but since the owner no longer comes around he has left things to the most ignorant Latinos I e ever met this older lady and her son I went to ask her a question about the machine if it was working or not she snapped at me and said I'm busy I'll deal with that in Amin I said it's a yes or no question she got very upset so I asked for the managers number she told me we don't give out the mgrs number what business let's it employees be rude and no manager around this will be my last time coming here. I'm disappointed in the customer service and the lack of respect after I spend my money here..this in unacceptable and I hope the owner takes accountability for this and fix this problem or get rid of those individuals read more

I come here all the time because it's the cleanest and more modern laundromat in the area. It's normally very clean but today it was so nasty. I mean there was stuff on the floor every where. There's a young man that works here and he keeps it very nice. The lady today all she did was wash and fold and talk to her friend the entire time. Never took a look at the condition of the place. It's very sad because I love coming here. I hope this doesn't happen again. read more

This is my go to place for laundry. But it do get busy here. I must say is is kept clean. Today had the worst experience. Left my tide and downy in the cart with my black plastic bag covering them near my washer. Went to the car for at least 5 mins; came back and everything was GONE. Someone stole my Tide and the downy. Checked the garbage and on top of the washer but NOTHING. Everything was gone even the garbage bags. The laundry attendant said she was too busy washing clothes, she didn't see anything. IF YOU WASH CLOTHES HERE. BE AWARE OF YOUR BELONGINGS. read more

Needed to wash comforters so I went to Tom's. This is the 3rd or 4th time I've been here. Every time It is clean, all machines work. There is always an attendant if there is an issue. The best part is that you can use/swipe your ATM with the machines versus making sure you have enough cash/ quarters. read more

Very clean, will be back again next week! I try not to come on Sundays because it gets really crowded.

Modern machines. Hard worker maintaining the cleanliness of the facility. Many seats and stools to sit on. Did not notice any machines out of order. Automatic sliding doors for convenience of carrying in large baskets and bags. Many parking spaces in front. Limited parking in the rear. If you come in the morning, park in the rear. Avoid the early morning sun in the front. Very well maintained and clean. Karens not allowed. Nether are Felicias. Just laundry. Easy and simple. read more

Great laundromat not to busy they also take debit card so that's a plus. You don't have to walk around carrying change. Oh and the laundromat is super clean. read more

I wish I can give this place a 5 star rating but due to unfortunate events... I'm only able to give 2 stars. 1 star for cleanliness, and 1 star due to poor customer service. I was loading my laundry, and turned around to the smaller washers (didn't even leave my spot) literally just turned around and had my Bulk Tide soap & Bulk Downy softener STOLEN right behind my back. Tried to ask the Manager/ woman in charge, she swept it under the rug and refused to help me and wouldn't give any video footage of the thief. Practically, begging her to help resolve the issue. She had told me that this was my fault, & that there was nothing she could do. This was my go to Laundry mat, and now unfortunately I have to find another laundromat. read more

Christie(blonde lady) is the saving grace of this joint. I try to come in anytime I know she'll be there. The place all and all has ok customer service but that lady busts her tail every moment she can for the customers. Keep it up! read more

Very impressive for the hood it's in. Lots of machines of all different sizes. I like the fact they accept credit cards bc sometimes getting change and being left with a bunch of quarters can be a pain. The establishment is new but I don't think that would deter the the cleanliness of it. For their grand opening they're offering free drying provided you wash your clothes there. The only thing that I would recommend is that they turn the heat up on the dryers. Management gave me 24 minutes I had two dryers both not full loads and some on my clothes were damp. Not damp damp but not fully dry. read more

The first time coming Tom's laundromat I was very impressed I noticed all of the machines were being cleaned constantly by a young lady the staff is very friendly willing to help you out with anything the manager is on site to help you with any issues that You may have with the machines there is plenty of parking FYI folks there are plenty of signs posted do not leave your clothes or it will be removed I have referred plenty of friends to this laundromat cuz of its cleanliness and friendliness surface I shall continue to come thank you management for a great service keep up the great work read more

Beware this business preys on folks who can't wash at home. I have a washer and dryer at home , but not large enough to fit three full size sub zero sleeping bags at once and I wanted to get it done and over in a short period of time. I took my families sleeping bags to wash after many hunting and camping trips the place is clean and maintained with an on staff person. I won't give it a full five stars due to lack of transparency in their charge. The largest machine states 13.50, but my credit card was automatically charged 14.00 same with the dryers and additional charge. In addition, the machines state x amount of minutes per quarter, but to my surprise a couple of minutes were shaved off as soon as the machine starts tumbling and yes I used a timer so unless these machines do t follow the standard 60 seconds per min. rule they are stealing time off your quarter. My suggestion try a different business that's a little more honest with its charges, not worth the risk. Or pay cash only!Obviously I'll debate this charge with the help of my credit card and before you assume there is a surcharge nowhere in the entire facility is it posted that credit card charges are surcharged. Wish we had more honest businesses in our area read more

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Best laundry place I have ever been in Please don't ever let this place go down Is good to have an employee supervising and helping costumers. read more

The service here was great Jeanette and Rebecca were very friendly and readily available for anyone who needed their help. It's extremely clean and there are vending machines if you forget something. I like the fact that they have futons instead of chairs and there are plenty of washers and dryers. There was also a tv with cartoons on for kids. Another thing that is nifty is that you can use quarters or cards! So I didn't have to bring cash, but if you have cash they can break down large bills and also turn bills into quarters. There are plenty of long folding stations and stools for you to sit and fold. If you can't see the top of the washer they have stools for you stand on and the promotion right now is a free dry for the same day you wash. I was able to completely dry all my loads no problem!! I will definitely be back!! read more

Used to be my favorite laundramat. Clean with friendly helpful attendants, started coming when they 1st opened. Loved the blonde lady who used to be here, she was so nice. The old owners were polite and respectful. The owner would bring around cold iced drinks for free during very hot weather. He always had the air conditioning on & checked on the Senior Citizens to be sure they were okay. I came this time with a brand new "My Pillow" which says, "machine washable and dryable right on the tag, the tag is nice and bright, which shows it'snew. I saw signs no pillows, after putting the pillow in the washer, but mine said it was made for that. So, not sure what they meant maybe decorative pillows with stuff that might come off? Anyway, washed the pillow, & put in the dryer. The young male attendant with glasses and a man bun, literally turned off my dryer remotely while sitting on his Apple computer, in the office, he was apparently watching what you put into your machines. I tried to show him the label where it said it was designed for machine wash & dry. He wasn't interested. So now I have a soaking wet pillow to try to dry at home. Also, after he turned off my dryer, I had just put 8 quarters in, he had to remotely check with someone before he'd add the money back in. He couldn't take my word for it. So, despite these being commercial machines designed to take large heavy loads they will determine what you are allowed to wash, which if you actually read all the many signs posted, which I hadn't, is precious little. Previously, here they've trusted your judgment that you were being careful and respectful of the machines and you would assume liability if your laundry damaged their machines. Also, clothes are much wetter from the washers, doesn't extract as well as before. I noticed previously that the dryers take a lot longer to dry too. So, after this being just the last of several very negative experiences with this new crew and I won't be back. I feel they don't like white people very much as they are always very rude to me & a couple of others who used to come here. They have air conditioning which they don't use and they treat you like you're too stupid to know how to properly wash laundry. And at my age believe me, I know how to wash laundry. Just very negative unwelcoming experiences overall. Now I know why the parking lot was nearly empty. This place used to always be really busy. Sad as it really was a nice welcoming place before these owners. read more

Tom's Laundromat - Notice the nice air conditioning units installed by previous owner for comfort of his customers. Never used with new owner. - Laundromat Near Me - Antioch, California

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I don't mind going here bc it's clean, it's just toooooo crowded, so you gotta be quick to get ur machines. There's a lot of machines, the workers are always cleaning the machines, thank you for that. It's clean and cheap on the machines. I thought the dryers were pricey, but it dries really quick. The big machines are really good for comforters and big blankets. read more

I went here on Thursday morning. My first impression was, nice, clean, a restroom, appliances are big enough. However, there isn't a sign telling YOU that if you use a credit/debit card that there's a $30.00 HOLD on it. I spent $7.50 to wash. Was told the hold is only FIVE HOURS! It took TWO DAYS, for me to get my money back. I may return to do laundry there again, because of the convenience. HOWEVER, I'LL NVR USE MY CARDS there. holding that much money for that period of time, ISN'T right. TWO DAYS! read more

Great service just beware that if you use your debit/credit card for the machine the minimum is $10. I used my card for the dryer because I ran out of cash. I should have only been charged $2.50 but my bank reflected $10. I went back the same day and was told the money should be back in my account by today but I am still waiting. Learn from my mistake, just use cash. read more

Place is great. I'm just tired of the attendant looking at me like I'm about to rob the place every time I show up.

They over charged $22.50 dollars I just spend 7.50 I don't know why they get $30 dollars from my bank account

Very clean and so many different sizes of washers and dryers. Good for single loads to big families. The staff were very accommodating and they answered all my questions PLUS comfortable seating and Wifi! read more

been coming here since moving into my apartments almost a year ago & every time I come here it's CLEAN & staff is always working & ready to help if you need them for anything. bathroom is also ALWAYS clean. I am always impressed with the cleanliness of this place. their dryers work great as well, most places their dryers only get lukewarm and it takes forever for clothes to be thoroughly dry. I usually bring a few loads and am in & out in about 45 mins to an hour. read more

Clean , Good Customer service. Washers are a little pricey (then again I haven't been to a wash house in YEARS), they offer free WiFi.

great place they have everything you need and cable tv and free wifi . and i met the owner they are very friendly RV mike read more

OMG...this place is amazing...very very helpful people...I messed up in the amount of detergent I put and the machine wouldn't open...without a single complain the couple opened the machine for me manually and did a free cleaning cycle...just amazing...I really don't think anybody beats these guys in the Bay Area...and they have a lot of patience...very highly recommended laundry place read more

I go to this place every week & do 1 load of laundry. I've told others good things about this place how clean it always is & how convenient it is because you can use your Card. Unfortunately I was charged $24.00 when I did 1 load of laundry in the $3.50 washer & used 2 quarters I already had to dry my very small load. I tried calling & no answer or any way to leave a message. Also no email address to email what had happened. I will never use my card at this place again. read more