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    IRS Cleaners

    3.4 (40 reviews)
    ModerateDry Cleaning
    Closed 9:00 am - 2:00 pm, 2:30 PM - 5:30 PM

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    Ink stain right in the front of the dress
    Olivia N.

    Warning: AVOID IRS Cleaners! Please look at recent reviews, as my experience may not be isolated. They ruined my wedding dress, and I caution against entrusting them with any valuable items. After the change in ownership, issues seem to have arisen. Please know, I am not someone to write a bad review! My husband and I eloped in December. I brought my dress to get pressed and minor cleaning around the collar where there was makeup from trying on. I had no stains or anything before bringing it to IRS cleaners. They said my dress would be ready on December 5th. When I went to pick it up, it was not there. Apparently, they send their clothes to somewhere in Tracy (I did not know this till after). My dress was not ready till December 8th. I flew out early morning December 10th for our wedding. This alone caused a lot of stress with my dress not being ready and it being in a whole different location and city. Due to this I had no time to check my dress (assuming it was their job to do this). When I got to our destination, I opened my dress from the package they sealed it in only to find ink stains all over it. My husband had to see the dress ahead of time to help me get the stains out that would not lift. This completely ruined our experience and day that was supposed to be a special moment. I had to wear a dress that was ruined with stains all over. My dress was very expensive and not cheap. I called them and left a message and no response. When I finally got ahold of someone, they admitted to not checking the dress before giving it to me. I called them on December 10th and have had to followed up with them 5 times in 18 days. They did not once call me back in the whole 18 days. They gave me a number to call for someone to handle this named Manoni. The store would not give me the owners information to call because said they don't even know who the new owners are. The stored offered zero refund or compensation for the damages and kept putting off the issue. When I expressed my frustration Manoni who is supposed to be in charge responded by saying, "take me to court." I was so taken back by this as they were the ones who damaged my dress. Complete negligence and lack of professionalism. Their buisness ethics and practices are not sound and they do not care about their clients or their clients very important items. Do not trust this company!

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    Staff is not friendly. The prices are ridiculous. $5.41 per piece - wow!!! I can afford it but I've never paid that much in my life.

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    13 years ago

    Great service. Great work. IRS is on the high side, but you get what you pay for.

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    Review Highlights - IRS Cleaners

    Like another yelper mentioned, they're the only place I've been too that understands and does a really good military press.

    Mentioned in 2 reviews

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    Brentwood Cleaners - Dimpling of jeans. Also shoes the seam is not lined up just above top dimple.

    Brentwood Cleaners

    (13 reviews)

    $

    If you have alterations to be made I suggest going elsewhere. Last year I moved to Brentwood from…read moreOakley and decided to use this business given its four blocks from my house. I have used them twice for both dry cleaning and alterations and both times I have been disappointed with the alterations. My first impression was not favorable. The lady seemed as if I were inconveniencing her, I figured perhaps she was having a moment but still, did not feel welcome at all. I had taken in a blouse and pair of jeans to be taken in- the blouse at the armpits and the jeans at the waist. When I picked up and tried the blouse on i noticed fabric bunched at the sides of the breasts. To make the fabric flush, the seamstress decided the corrective measure was to iron down the excess fabric to make it lay flat. I jeans were to be taken in at the waist and down the bottom. When I tried the jeans on there was a very noticeable dimpling in the fabric. I brought both issues to the attention of the woman who pinned my garments when I brought them in (and who I thought was the seamstress). She advised me the seamstress was not there and is only there a couple times per week. The issue with the jeans was corrected but when it came to the top the same woman who pinned the top stated that because of the fabric of the top she could only iron down the excess fabric after taking it in at the armpit. This is information that should have been discussed prior to service. Now knowing she is not the seamstress nor trained to discuss these things, it makes complete sense! The fact that a person who is cutting and sewing my clothing is going off the pinning of someone who is not trained in how fabric comes together, lays naturally, and then on my particular body makes no sense to me. This most recent time I took a pair of wide leg jeans in the be taken up. I figured I give them another shot, perhaps they will redeem themselves, and this is an super easy job, they can't screw this up. They did.. Again, the same woman who *helped* and pinned me the previous time was there to help and pin again. The hem of the jeans is wide. When she was pinning she asked if I wanted the hem wide like it is now. I said yes. I stated it like to keep the hem and have it taken up between. One of two things, if not both happened. Perhaps I was not clear. Or, perhaps she did not understand me or I, her. Or, both. After I paid and picked up the items to leave I noticed the hem and that it was not the original as I asked for. The Hispanic woman who rang me up stated that I needed to specify that I want the original hem, which is what I did! She also states the seamstress was not there. I asked if the seamstress still had the hem for the issue to be corrected. The woman looked inside the trash can and said no. The trash had been taken out the day before. Are these jeans wearable, yes. However, the visual interest is lacking. I would not have bought the jeans as they are now off the rack. Also, these jeans are brand new. Tags are still attached. I'm so angry.. The services from this establishment are not cheap, and I'm angry I've spent a lot of money to have clothing I do not like and now will not/can not wear. The top I've already gotten rid of and below are the hem of the jeans. One pic is the pic from the website, the other are from what I picked up after being altered. As much as I wanted to support my convenient and local business, I will not be using them again.

    I go here very often to get my clothes dry cleaned. Every time I get them back perfectly pressed…read more Owner and employees always very friendly. I have had clothing hemmed and repaired here as well and was throughly pleased with the work. Highly recommend this cleaners.

    PurpleTie - Laundry ready to be picked up!

    PurpleTie

    (309 reviews)

    $$

    So far I've used this service twice and each time, I've loved it. It is unbelievably convenient! I…read moredo not have a washer dryer and used to go to the laundry mat, but was tired of lugging everything and taking my time at the laundry mat. My friend told me about this service and when I looked, I was able to book a pick up for the next day. The turn around is just so insanely fast, I love it. They pick up on laundry on Tuesday and it's back by Wednesday, folded in seran wrap and put in bags placed in my front yard. I don't think I'll ever do laundry again. I think the price point is there and worth it. The laundry mat was pricey, and this is comparable especially with the work being done for you. I have placed very large orders bc I refused to do laundry for so long and to me it's worth the price. However, what I do not think is worth it is that blankets are $25 a piece no matter the size. So if you have tiny blankets like from Amazon I recommend getting a friend to do them bc the wash will cost more than the blanket itself. If it's your first time, you'll use garbage bags and they'll bring back your order in a purple bag so you can reuse that bag for future orders!

    Used their service 10+ times and would highly recommend their service. They've been efficient and…read morecommunicative about their process, giving me a call when they thought an item I've sent in was too delicate for dry cleaning (instead, offered to spot clean). Most importantly, great customer service! A rare occurrence, but one of my dress came back from dry cleaning with a broken clasp. Elias was able to investigate whether this was possible to repair. Once they verified that it happened during the dry cleaning process and was not repairable, they've offered to pay for my dress. Mind you, it only took them a few days to figure this out instead of dragging this out for an extended period of time. Awesome, communicative customer service and I will be a returning customer.

    IRS Cleaners - dryclean - Updated May 2026

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