Arrived to my appointment 5 minutes early, and rather than being let inside to wait I was told to…read morewait outside jn the cold while they finished a "staff meeting". Was not let in for my appointment for 10 minutes. Once I was finally let inside, I received no apology and was met with dirty looks. However, my wax specialist Zulaa was amazing as always; she is so attentive to detail and apologized for the wait which was out of her hands. Customer service at this location needs to greatly improve in all employees except Zulaa, she is a delight.

My first time with extensive body waxing and chose to try this location…read more I made an appointment last week with my needs, and the front desk staff was very friendly. Came back today for my appointment and again, front staff, pleasant and welcoming. The facility is clean and sterile, I was taken in right on time. Tiffany was my technician and she is an absolute doll! Friendly and respectful, being my first time she explained everything she was going to do and the order which she would work prior to beginning. I was extremely pleased with the process. I love the wax they use and appreciate no need for strips. Tiffany changed gloves between processes and body parts and I appreciate her and the company's need for a safe and sterile process. I will be certainly returning!

I made a same-day appointment for a gel manicure at this salon while in Crystal City a few weeks…read moreago. It was one of the closest salons and the positive reviews sealed the deal. I arrived at the cozy salon after a short walk through the lobby of the Crystal Towers apartment building and an elevator ride to the ground floor. I was paired with a nail technician who appeared to be learning the ropes. Not an ideal situation and one I would have thought twice about had I realized beforehand! I encountered a series of mishaps during my appointment. The nail technician nicked my right pinky finger. Also, the color that I selected was so diluted that it required four coats and resulted a lumpy mess. The technician took the initiative to redo the manicure even though it delayed her schedule. I appreciated her commitment to providing a quality manicure instead of a subpar one resembling a toddler's work. The owner kindly offered an alternative nail polish color from a different nail polish brand. Throughout my visit, I noticed a few customers (presumably regulars) getting haircuts. While the styles weren't anything special, the clients seemed happy with the results. With two pedicure stations, two manicure stations, and some hair stations as well, this salon is clearly a hodgepodge of different services. My visit served its purpose; however, I would not go out of my way to get my nails done here again.

I lived in the Crystal Towers for several years and used this salon every three weeks for almost…read morethe entire duration of my apartment stay. I always had my hair cut by Kay and consider her to be a personal friend. She is always friendly and her attention to detail is amazing. My favorite part of the haircut experience here is the shampoo before and after. You really feel pampered here and the quality of the haircut is the best I have experienced while living in the D.C. area. Their prices are very reasonable for the amount of care and time that they spend on you. Helen is also very friendly and my friends who used her loved her results as well. Please give this salon a try!

***LOCATION*** Maps was a little deceitful. It's inside "The Shops at Century Building " entrance…read more Small only 2 pedi & 2 mani spots. Great service! AWESOME pricing. My new place when I visit DC!

I get pedis on a regular but never had a dedicated place until now. This family owned salon is…read morelocated inside the "Shops At Century Building" a few doors down from Bowlero in Arlington, VA. It was hard to find at first but luckily I called and lady instructed me perfectly on how to find them. For this reason, I had to take a photo to make it easier for future customers that never been here. SN: it's literally next to an apartment building called Quimby. It's not super fancy nor big, it's in a small suite that's semi outdated but to be honest the workers are amazing and worth a try. The customer service and prices are unbelievable!!! I got a Gel pedicure and the guy did an outstanding job. They didn't use the metal scraper (which is so bad for you) and my feet came out just as soft. I wasn't rush and they accommodated to my needs. I paid $43 which is a steal, these days for What I normally get would've been almost doubled the amount. I'm so happy I found this place, it's def worth the drive. Oh yeah, there's street parking but it depends on the day because it's a hit or miss and you definitely need to pay to park (Park Mobile App comes in handy). I wish I took pics of the inside but I was pressing for time since they were closing the next hour. Definitely check this spot out with an open heart.

I came here for a haircut on the suggestion of my wife. Tina cut my hair and was absolutely…read moreFANTASTIC. She was attentive, careful, and handy. My hair looked so good and I left feeling so confident about myself. If you're in the area, make sure you show up and ask for Tina!

Tina made my hair beautiful blond. listens very good to what you want, And gives good advice!!…read moreThankyou so much Tina. I will definitly recommend and come back!!

Horrible horrible! The most unprofessional place I have ever visited. The staff pulled one hair at…read morea time without any previous experience and the pain was unbearable. The next day I saw both my eyebrows area with lots of cute and scars. It was my bday week and it was such a disaster. Don't waste your time and money! She did my eyebrows for like 45 mins and it was no where close to even decent!

Why this crazy B cut my eyebrows off on the side? I had one…read morethat was perfect and the other one was shorter. She shortened up the perfect one. Without me asking! Then she used some kind of long lasting eyebrow pencil to cover it up. I'll tell you what I won't step foot back over there again if I was you I'd stay away because if you don't look like her she don't do you right. I'm telling you like it is. There's too many other places to go get your eyebrows waxed or threaded without being disrespected.

I gave it three weeks before throwing in the towel. My nails are falling apart and the powder nail…read morepolish has chipped nonstop since day two. This place reinforced why my regular store is worth every penny, even though they charged a similar rate. Save your money and spare yourself the frustration -- walk a few blocks to Crystal City or hop on the metro to a better option. This place does not use quality products and poorly applies what they do use. Also, I arrived with a friend and even though the establishment was not crowded, they insisted on sitting us 20 ft from one another.

So I've been a patron of this nail salon for over 10 years and never had a bad experience until…read morenow. I switch technicians for over a month. My appointment was canceled the week of the holidays and birthday celebration. I received a call that the technician would be on travel and no date for return. (Lie 1) However, my old tech was recommended and I didn't want to go to her bc she can not design my nails. Called back to schedule another appointment for a different day due to the urgency to be informed she was in town however, I had to call the new tech. I texted the new tech to be informed she didn't feel comfortable doing my nails bc I switched to her from the previous tech. I'm the customer and can go to whomever I choose. The dishonesty of the receptionist, unprofessionalism, and lack of empathy were mind-boggling. I will never patronize this business again.

This place is conveniently located close to where I live which is why I gave them several chances…read more The nail techs try to aggressively oversell even though I got appointments for specific services and declined upselling politely. I do NOT like gel nails for health purposes and don't want UV light on my skin every month. But no matter what, the pedicurist wouldn't listen and after multiple firm no's they backed out but wasn't friendly anymore. The pedicures also were never relaxing despite upgrading to one of the fancier pedis. The service was performed very quickly without taking the time to let me relax. The polish is supposed to last at less two weeks but barely lasts a week. After giving them multiple chances, I'm tired of dealing with these antics and will splurge elsewhere

I go to this place sometimes because it's close by. They do a good job, and many of the techs are…read moregreat, but as other reviewers have said, there are technicians don't always listen to your request for what you want even when you ask over and over. They also always ask me other services I want like a pedicure or a wax even when I say I don't want anything else they keep asking, one time the tech even grabbed my hand and said I needed a manicure which I did but it was really uncomfortable and embarrassing. It's just not in my budget to do every service I could potentially need that day, and it makes me feel like they just want my money versus trying to provide good service to me as a customer.

This salon is the best! Reasonably priced and very comfortable ambiance. Jennifer is the best and…read moreevery time I ask for something special, she delivers!

Normally, I don't write negative reviews, but I'm still dealing with the effects of this…read moreexperience, so I feel it's important to share. I went to Metropolitan Nail Bar for a dip polish removal and a new dip manicure. During the removal process, the technician left acetone on my nails for over an hour without checking on them, while working on other clients. My nails began to burn and became very painful. When she returned to remove the remaining polish, I told her it was hurting, but she didn't acknowledge or respond. She then aggressively filed the tops of my nails, to the point where they felt extremely thin, sensitive, and were burning. When applying the new color, there was a noticeable line between where the polish was and wasn't applied. I pointed this out, and she seemed visibly frustrated. Although she added more color, her tone and demeanor came across as annoyed and dismissive. For the next two days, my nails continued to burn, but I was too worried to use more acetone to fix anything, so I left them alone. Once my nails started to grow out, I went to my usual salon to have the dip removed. As I suspected, my nail beds had been filed down excessively. There is now a clear difference between the new growth and the previously filed areas, and my nails are now weak and breaking. Overall, this was a painful experience with lasting damage to my nails. I would not recommend this salon based on my experience.

Service is impeccable, no crowds or rush jobs, this business knows how to take care of their…read moreclients. I have extended stays in California. I travel from the Monrovia area for services and when I'm back on the east coast I fly in if I need to.

From the owner: Brow mapping & waxing services using the Anastasia beverly hills method that she uses in her…read moreBeverly hills salon. Using stencils to ensure that each time you get a more consistent service and thr brow remains nice and full never thin.

Absolutely amazing experience at nail saloon! This is my new go-to nail place. They take such good…read morecare of you and are really perfectionists. Monica absolutely crushed it with my builder gel mani. I especially appreciate that they put sunscreen on your hands before curing the gel, and the hot scrub, oil, lotion and towel at the end are really top notch and very relaxing. I felt so pampered. The drink included with each session was the cherry on top of a very chill evening. Thank you, nailsaloon! You get me.

Parking garage nearby (no validation) or street parking. Enjoyable people watching from manicure…read moreand pedicure stations. Nice decoration and lighting. Enjoy the complimentary beverages and WiFi. Very pleased with the services provided by Aurora and Monica. Love the Dazzle Dry, Zoya & The Gel polishes. Enjoyed gel and gel builder manicures, signature pedicure, and polish change services.