I booked a massage here with Ruby during Spa Week. She is hands down one of the best masseuses I've ever had. She listened to my concerns and varied the pressure based on my feedback. I haven't had other services here, but I highly recommend a massage with Ruby. To the spa: please include deodorant packets and face cream in the changing room. When women shower after a massage, they need these items! read more

I gave it three weeks before throwing in the towel. My nails are falling apart and the powder nail polish has chipped nonstop since day two. This place reinforced why my regular store is worth every penny, even though they charged a similar rate. Save your money and spare yourself the frustration -- walk a few blocks to Crystal City or hop on the metro to a better option. This place does not use quality products and poorly applies what they do use. Also, I arrived with a friend and even though the establishment was not crowded, they insisted on sitting us 20 ft from one another. read more

So I've been a patron of this nail salon for over 10 years and never had a bad experience until now. I switch technicians for over a month. My appointment was canceled the week of the holidays and birthday celebration. I received a call that the technician would be on travel and no date for return. (Lie 1) However, my old tech was recommended and I didn't want to go to her bc she can not design my nails. Called back to schedule another appointment for a different day due to the urgency to be informed she was in town however, I had to call the new tech. I texted the new tech to be informed she didn't feel comfortable doing my nails bc I switched to her from the previous tech. I'm the customer and can go to whomever I choose. The dishonesty of the receptionist, unprofessionalism, and lack of empathy were mind-boggling. I will never patronize this business again. read more

I paid $72 for a gel manicure and a pedicure. My pedicure was first and nothing was done no fan or heat lamp applied to my toe nails to help them dry. After the manicure was finished - instead of giving me time for my toenails to dry I was rushed to leave. Mind you, I had socks and sneakers on when I arrived (It was raining outside) - so when I got home, my toenails were ruined. This is terrible. They had to know you have to give regular nails time to dry! This was not worth the money I paid! read more

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I have been going here on and off since they were across from Foot Locker. I believe management has changed and it's evident. I went to Tiffany whom I believe is burnt out. She kept mentioning the price for specific services, that was tacky. My ombré acrylic set was horrible. When I had time I ended up going somewhere else to have it removed, I didn't mention my distaste for her work until the person working on me said, "who did your nails?"...I told him where I went but not her name He said I paid too much money for awful work. I say all this to say, Just don't go to her, she judges a book by its cover. She sits on the last row to your left at the very end on the right. Hopefully she doesn't switch up her name or seat. Beware!!!! read more

I absolutely LOVE my nails!!!!!! Holly greeted me with a warm smile. It was hidden under her mask, but I could see it. I explained to her that I wanted a nail style, but I had no idea what. She told me "no worries"!!! She gave me her phone to view tons of beautiful styles she had done before. She was professional, friendly, and has extreme attention to detail. I will no longer go anywhere else!!! Thank you Holly read more

Modern Day Spa - Day Spas Near Me - Arlington, Virginia

Rude staff, hospitality 0. They don't know how to make same shape for every finger, so unprofessional in every single way. I was there twice, both times was very bad experience, second time technician just get up and left my hands dirty and in wounds, my finger was bleeding she didn't care. If you wanna complain to the manager don't waste your time, she is same as everyone there. They're just lucky because of location where they are, most of people just walk in when they're in shopping mall. Avoid this place if you can my honest advice. read more

I made an appointment for a pedicure since I was planning on running errands at the mall. I liked that I could request an appointment online. Upon arrival, I was escorted to the quiet room. My aesthetician (Tony) met me there, introduced himself, then led me to the polish selection and pedicure chair. I passed a small area with 4 to 5 chairs, but he led me to one that was further by the manicure tables. The pedicure process was enjoyable, but I became increasingly irritated by a constant beeping coming from the back. Every five minutes, there was low beep-beep that came from an unidentifiable source. I finally figured out what it was when Tony took me all the way to the back to the drying area which was located right outside the laundry room. One of the dryers in the laundry room had finished a cycle and that's why it kept beeping. They had left the door wide open so costumers could see all the dirty towels. It was gross; hence the one star less. I would definitely come back to Modern Day Spa. Its prices are pretty steep, especially for massages and special pedicures, but the menu of services offer a lot of options and a wide price range. read more

Modern Day Spa - They left the door to the laundry room wide open. Dryer kept beeping every 5 minutes. - Day Spas Near Me - Arlington, Virginia

They are TERRIBLE!! i went the other day, The service was nice don't get me wrong. They weren't rude at all or anything . The vibe was nice but also some dirty looks.. I got charged for stuff i didn't asked for i wouldn't recommended and when i tried to talk to the manager she brushed me off and told me it's. nothing she can do about it. HORRIBLE MANAGEMENT , the man who did my feet didn't ask anything expect for the color of my feet i told him me & my boyfriend wanted a regular pedicure and i wanted an clean up on my eyebrows the lady told me the price was $85-$90 i was confused on how my check got an extra $100 they added stuff they didn't do! read more

I have frequented the spa portion for years before the recent renovation. I took my 12 year old niece in for nail services a few days ago. I complained to mgmt when they were charging me fill price for her mani pedi when her service lasted half as long as mine as she didn't get the full treatment with leg and hand massage and hot towels. Also the nail technician rushed through painting her nails. Mgmt gave me a discount and said that kids take longer because they don't cut their cuticles. I said I would gladly pay for full service and that's not really a great explanation. Also once we left I found it that they did cut her cuticles and made 3 of her fingers bleed. Now I'm not sure I will even go back there for massages. read more

Modern Day Spa - Day Spas Near Me - Arlington, Virginia

My nails are nice it lasted a long time Tiffany did a great job! They took me right in read more

My colleague Mitchell raves about this place for mani/pedis, so I stopped by a couple of weeks ago for waxing. I came in a little before 5pm and finished up at 5:35pm. This spa is a lot bigger than it looks. I'm not sure how a person in a wheelchair would get around, as you have to go down a few stairs to get into the spa, and the hallway is narrow. I was escorted to their relaxation lounge to wait. I saw some consultation forms in that dark room but wasn't sure if I should fill one out. A lot of places don't have you fill one out for waxing (but they should due to liability factors). But I guess unless you are taking Retin-A or are using AHAs or BHAs it doesn't really matter. My therapist's name was Paula. I got an eyebrow, lip, underarm, and she squeezed in a half leg wax for me as well. At first there was some confusion because she thought I was getting a Brazilian but after we cleared that up, she went right to work. She did a great job and was meticulous in tweezing strays. The only thing I didn't like was that she didn't ask how I wanted my brows shaped. Nevertheless, she did a good job and I liked the way they turned out. This spa uses the best smelling wax for the face. As she was waxing the 'stache, I asked what smelled so good. They use the GiGi Milk Chocolate Creme. So far my experiences with GiGi wax (at home and at the day spas) has been pretty good. The desk staff is very friendly, and check-out was seamless. It came to $101 before gratuity. Eyebrows: $20 Lip: $15 Underarm: $24 Half Leg: $44+ On their services menu, Brazilians cost $70+, which I think is rather pricey, but it's more or less about how much you would pay at Skin Beauty Lounge in DC. read more

I frequent here (ONLY) for my facials, mani and pedi's. Facials- Ask for Laura! She is the best to do it and will recommend the suitable brand for your skin type whether it's "Oily or "Dry". I come here for the Peel, Microdermabrasion or Oxygen. Mani/Pedis - Isabella is the BEST in town! Attentive, quick but with attention to detail and excellent customer service. She is the first to have my polish last for more than 3 weeks without peeling. She is a joy! read more

Excellent service and incredible results! Augustina (I think that was her name) was super friendly and all Covid protocol were followed. Definitely will be back. read more

I have been this salon regularly, and in past few months, I just walked in the salon to get gel nail and pedi service. The first nail tech was fantastic, (I forgot to ask her name) 2nd one - her name starts H, she is seems always available, I get her at least 3 times in past. The last time she did my pedi, she rushed me to chose nail color, it was almost she was demanding to get what she wants. At pedi station, she looked at my feet, and laughed because my pinky toe has visibly ugly corn. It was rude, very rude. Plus she skipped base coat before pedicure. Other tech - 2 brand newbies, one of them was struggling to remove gel nails (this is very basic, I can even do it by myself). other one cut my toe during pedicure, it took for awhile to stop bleeding. If you just walk-in to get service at this salon, you need to wish yourself luck. If technitians are available, it means, there're reasons for it unless they're brand new. And brand newbies are not skilled & not sincere. I will stick with specific nail tech. read more

*Since writing the below, I was seen by the manager and refunded my money. I would say be careful and ask for an experienced technician if you are going to this place. The job itself was actually very good, and what happened was unfortunate and caused me a lot of time and discomfort. With that being said, the manager did take appropriate action and accommodated me after seeing the wound for herself. The mindset of the technician remains questionable. I have been here once before with no qualms with the service. However, today I went in for a Brazilian wax and ended up in the emergency room. I am a regular waxer, and have not had any post-wax problems before. But today, while the woman was working I felt a horrible pressure in the most sensitive area after she tore the strip. Since I have a high pain tolerance and am already aware of the typical discomfort, I didn't put too much thought into at that time and committed to just seeing the process to the end. I noticed that she was patting the area a little more than normal and even changed the tissue beneath me in the middle of the process. Near the end she smiled awkwardly and said that there was little bleeding from when the roots get pulled out but nothing to worry about. The whole area was numb from the waxing so I said thanks and paid my bill. When I got home and used the bathroom, I noticed more than a 'little' bleeding. I was shocked, thinking that maybe my cycle had started early. When I patted again and there was even more blood I freaked out and grabbed a mirror. I was not prepared for what I saw, a large gash on my vaginal wall that was bleeding profusely. Recalling that the waxer was not using gloves, I rushed over to the emergency room. After seeing the emergency physician, I was told that I was lucky and would not need stitches but to keep the wound clean, apply medication, and refrain from a lot of movement for the next 5-7days. Not the plans I had for the weekend. read more

I've been a pedi customer at Modern - despite parking fees, mall hassles, and front desk rudeness - for nearly a decade, but not after today. A nice technician who I've had in the past made an error and painted my nails two different colors, which I only discovered at home in daylight. That's fine, mistakes happen, but it's highly inconvenient after you've paid $45 for a service. Couldn't go back in to have it fixed immediately, and can't walk around with two different colors, so I resolved to repaint myself. I called and asked for a manager, and was told I would have to come back in so they could see for themselves because the nail tech swears she used one color - and that maybe the color just looked different on my different feet (?!?!). I explained I couldn't, and was offended they didn't believe me - a long-time customer who has never before complained. The manager told me she needs to see it herself because people complain their nails have chipped all the time. I told her I had a hard time believing she didn't have it in her authority to fix the situation instead of further inconveniencing me, but she was pretty much unmoved and would at most give me a very small discount on my next visit. They do reasonably good work there for the occasional splurge (I go b/c they use clean tools and thorough de-callusing; the polish application is sometimes slightly sloppier than one would like for the money), but I will no longer support a business that clearly doesn't value my word or my money. read more

I've been a regular here for almost 3 years. The tech are wonderful. Vivian is a great waxer and nail tech. The downside is the HORRIBLE RUDE girls that work at the front desk. They always forget to tell Vivian I'm here and I'm usually waiting 20-30 minutes in the "quiet room" for her and then they just go oh! The one time I was late for an appointment because the Rally was going on I told them I was on my way they said its fine come right in, than when I walked in they were like oh well you're late we canceled your appointment but you can come back at 7 (It was 3:30). The front desk staff ruin the whole experience and are the reason why I sadly have found another waxer. They are all too pompous thinking they're the only game in town! read more

I rushed into here for a quick eye/lip wax before leaving for a wedding out of state. It was mid-day and not terribly busy so they were able to take me right away. The front desk lady was very sweet and understanding of my need to be in and out ASAP! The wax lady (sorry, didn't catch her name!) did a fantastic job with my over-plucked-brows from when I was a teenager and I left looking fabulous for the wedding weekend! The salon is multi-level, gorgeous and very clean-very surprising for being just inside Pentagon City Mall. I was taken to a sitting room while I waited and offered water- fancy water at that! Regular or cucumber! Ok, that sounds lame but I rarely go to salons so this was a nice calming treat in my haste! The waiting room was dimly lit, lovely soft music playing, and very serene. I may look into massages here if the waiting room was so relaxing! Prices were a bit steep for just eye/lip wax- $33 for both- but it was a great experience and well worth it! They allow tips on credit cards for first time goers only, so bring cash if you plan to be a regular- I will definitely be back! read more

Last night after get off from work I went to Modern day spa to get some relaxation, to get deep tissue message that I needed. This spa is located at the Pentagon Fashion Center, which I plan to do some shopping after that and have dinner. I enjoy the message very much! I love it! Even though I should have take longer than just 50 minutes. And the message table is heated! It keeps my body warm while the masseuse spoiled me with his message The music sounds so smoothly soothing my soul.. Makes me feel so relax and oh! I'm in heaven! I usually go to the other spa, last night is the first time I experience this Modern day Spa. I enjoy my first experience! I will definitely come back! And next time, I will get 80 minutes message that they offer, while I usually get my 90 minutes message on other place. This spa is definitely worth to try! Well, I like it! read more

The staff for massages and facials are the best. They are friendly and always helpful. Also it's an convenient place, in pentagon mall, off the metro. Plenty of people always on staff so you can call the day off and make an appt for the evening. Awesome staff and always available. read more

I come here regularly for facials and eyebrow/eyelash dye and wax, and sometimes for massages and nails. I get my eyebrow/eyelash dye and wax with Christina and she's amazing. She is very quick, but gentle and careful, and the dye always lasts a long time. I come out looking great every single time. I've had various girls for facials and have been satisfied every time. They have a great deal where you can buy a pack of facials or massages and save a lot of money. The prices here are much better than at most day spas and, compared to something like Elizabeth Arden, this place is a steal. The massages I've had there were also very good. My husband and I have gotten a couples massage twice and were very satisfied. There is a male masseuse there whose name I forget but who has really amazing hands, I highly recommend going with him (and no, this recommendation has absolutely nothing to do with looks, trust me on this one). I also like the fact that they are open very late (past 9pm I believe) and will usually accommodate you the same day, unless you're looking for a particular person. I like the comfy robes and the waiting room, which is dimly lit and relaxing, and they will serve you water with lemon/orange/cucumber and lemonade. I would give it 5 stars but for the front desk. The service is really hit and miss there. The are girls that are very nice, but there are also ones who can be very rude. They need to work on that part of the service. read more

I went on yesterday for the Spa Week promotion- Green Tea Pedicure & Eye brow wax for $50. I was greeted upon arrival and escorted to the relaxation room. I was offered a beverage but declined. I just don't trust food/beverages from establishments whose primary business is something other than food service. Anyway, the relaxation room was small and dark. When I came in, there was a lady sitting there in a robe (I'm male). It was a bit awkward but two minutes later, the nail technician came to pick me up for the pedicure. Her name was Angie and she was really amazing and very friendly. The pedicure was wonderful and included a leg exfoliation and green tea mud hydration. The eyebrow wax was very good as well because she actually ASKED me how I wanted them. I told her to just remove the excess but not to narrow them. I have learned from experience to always make this known before any waxing starts because it may take weeks for the brows to grow back after being waxed and I don't like mine too thin as they are naturally very thick. Overall, a great treatment, but I cannot speak to the body treatments as I did not have any. However, this would not be the place I'd visit for body treatments just because its in the mall and the facilities are cramped and seems like it would not be relaxing. I'd recommend a stand alone facility. read more

Modern Day Spa - Green Tea Pedicure at MODERN - Day Spas Near Me - Arlington, Virginia

Tried the spa today for a deep tissue massage and I wasn't disappointed. Masseuse: Ruby. I kid you not, this is the best massage I have ever had. I had an 80 minute deep tissue and Ruby was wonderful. She worked all the knots out and can definitely use a lot of pressure (but in a great way). Location: Being inside the mall in Pentagon City I was a little nervous about ambiance. Once you step inside though you forget you are even at a mall. I was pleasantly surprised. Don't let the location fool you. They have a ladies locker room but for men there is only a single person bathroom with some lockers and a shower in it. There were some previous posts about the front desk staff being rude but I didn't have any issues. One of the girls was very friendly. They were a little slow when I stopped in to schedule the appointment but the day of they were faster. Overall, I thought it was a relaxing experience and a great massage. I'll definitely be a repeat customer. read more

Nina is great for waxing. Quick, efficient and doesn't get mad at you if there's a teeny tiny hair she missed and you ask her to rip it out. Pedicures here have always been great for me too. They're a little pricey but they do a good job! read more

Went on 10/22 after having comfortable chat on the 19th that I wanted a soak off and full fell liquid over my nails. Lady at desk and a lady who does nails said 39$ because it's treated as a fill and 5$ removal of existing tips. So when the lady cut my nails down, my nails that were supposed to be over lairs, she said she miss understood. Okay so am I getting charged for tips now? She replies yes. Long story short her way is correcting this was to charge me a FULL set 50 something dollars. Wait there's more, hardly leaving my nails in to dry between each coat and filing made me feel my nail lift. So minutes after leaving and expressing my displeasure the chip off! They offered to fix but I was like no way. Way way horrible added pictures and receipt for your pleasure and comic relief. Laughable is that they tried to say I asked about acrylic. I don't do acrylic period. And gel nail polish only for 35$. I think not read more

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I've been coming here on a regular basis for the last five years. Not every experience was five stars, but overall they deserve a five. I highly recommend Christina for any nail or waxing services, she is very particular and professional and is VERY GOOD at what she does. A regular manicure with Christina lasts me almost two weeks and I pick a lot at my nails. If you do a shellac manicure, it will last longer. Most of the receptionists are earnest and try to remember your name and usual services. I'd recommend making your appointment a week in advance. The good technicians book up quickly as they all have a regular client base. Regarding the few disappointing services: Most of the women that work there seem to have high standards and work ethic because any time I had a bad experience, it seemed to be fixed right away. They used to have a receptionist that was really nasty, but they got rid of her. One time I had my nails done by a newer technician and it was AWFUL (the worst I've ever seen). She didn't work there much longer. read more

Came here for a massage after unable to coerce anyone into buying my Red Door massages for me and thinking I should branch out and try some new spots. The locker room is tiny. And uncomfortable. The treatment room was dark and quiet and calm and that was nice. The massuese was nice and she did a decent job, it wasn't my favorite place and the masseuse seemed awkward a little. She just left afterwards without saying anything and then after a few minutes where I was getting acclimated to my body being loose, decided I should put on my robe and leave...only to find the masseuse standing outside the door. That was weird. I was used to something different. Would I go back? Sure. The prices were decent and it wasn't an awful experience but it wasn't the best, but it will get you through. read more

Don't mind the front desk etiquette, yes it's them not you! =D The masseuse on the other hand was excellent. She took the time to listen to how my body was feeling and kept you engaged throughout the 60 minute session. So if you feel weirded out by the receptionist/cashier upfront, hang in there..The actual workers are A LOT better! read more

This review is for their retail only. They sell an extensive selection of Bumble and Bumble products, which I love. I swear by the Thickening Spray; it smells like mint and works wonders on my fine hair. read more

What can I say I've been coming here for years, my nails are consistently fabulous Christina is a wizard with nails & waxing highly recommend this for any alpha female looking to get in and out with great service and did I mention they serve a glass of wine with your service YYAAAAAAASSSSS! read more

Modern Day Spa - Day Spas Near Me - Arlington, Virginia

"A-OK" sums up my experience pretty well. I've been a customer a few times, and it's always a "fine" experience. I've gotten a few lip waxes here and whatever they use always gives me an allergic reaction. The one time I've gotten a manicure, it was adequate. I was happy that I saw someone quickly and that the tools were sterilized. Unfortunately, the manicure itself was mediocre -- my nails ended up over-filed and misshapen, looking worse than when I came in. The paint job was also lackluster, with my nails looking streaky and chipping soon after. It's a fine place if you work at/near the mall or you're like me where you're passing by and want to get your nails done ASAP. But if you want to treat yourself, go somewhere else. read more

My first experience at Modern Day Spa at Pentagon City was super! The service was great! Really comfy robes! Ruby is an awesome masseuse! I also got a mani/pedi, which has lasted much longer than the ones I get "back home." This place is a nice "oasis" in a crowded mall that has alot of large (tour groups maybe) groups of "kids" and "teenagers." Also, Modern Day was able to book my services the same day! I would recommend this place! read more

Deep tissue massage here was a thoroughly relaxing experience. Massage lasted for 50 minutes, which was a perfect amount of time for me. After placing my belongings in a locker, I was escorted into a comfy relaxation room with magazines and salt crystals a plenty, while we sat and sipped tea and flavored water in utter peace. The whole massage was well organized and transitioned nicely. The massage bed was warm, which was a nice touch. The masseuse also put my sandals on my feet, which seems like a small thing, but is a good example of how no detail was too small for them to perfect. I can't speak to any of the other services, but go for the massage! Only thing is that this is in the middle of the mall, so you have to pay for parking or take the metro. If you take the metro, this is the first store you'll see as you enter the mall! read more

I had a terrible experience here came in for an acrylic full set, and was seen by Lana. My first issue was that she kept telling me that the style of nail I wanted would be extra. I said ok, but she reiterated at least 2 more times. Then she felt it was necessary to go into detail about her cheating boyfriend, and his ex girlfriend. I then asked her if it was ok to use a file on my natural nail bead instead of the electronic drill. She hesitated, but then agreed to hand file my nails to remove the shine. I was very relieved, because the drill is a bit too harsh for me. The service begins and she continued to talk about her relationship problems. It was just awful. About 45 mins later she was finished and I had a shiny, yet very THIN set of stiletto nails. I've worn long nails for 15 years and have never experienced this amount of lifting and breakage all within a couple of days. You can even bend some of the nails they are so thin. I contacted the salon and was told the manager would get back with me, but they never did. I wanted to have someone redo them for me, but I think I will just cut my losses, and visit a real Day Spa. One that doesn't cut cost by using MMA's. Very upset, and will write a review one every social platform available. Will not be returning read more

I come here regularly and the main reason is that the level of service is fairly consistent and they are able to accommodate me at the last minute. You never know when the mood strikes to get a massage! Laura is the best for facials and waxing! Mani/pedis are great too read more

I highly suggest a massage with Ruby. I came in for a massage 5 years ago and still visit just for Ruby. Both the quality of the massage and how she treats her clients are extraordinary. She remembered me months after my first appointment with her, something that impressed me immensely. She continues to be an amazing person, but to the point of the review gives amazing massages. She always starts by asking what you'd like her to focus on, and she varies the pressure to your needs. She can easily put you to sleep with relaxation, or give the right pressure to work out any knots or tight muscles you have. I can't say enough about the thoroughness of her massages when you have specific requests. She'll trace muscle tension to areas you didn't even realize we're tight and make it all melt away. As I've said, I've been going for 5 years, and can't imagine going to anyone else. Do yourself a favor and book an appointment with Ruby, you will not be disappointed! read more

Christina does my mani and pedi. She does a fabulous job. I never worry about chipped nail polish because Christina makes sure that will not become an issue. I have been exclusively with Christina for about four years and I have never regretted my decision to become her client. Christina is a good person. She cares about your nails and she shares her wisdom. Due to the pandemic, I have not been to Modern Day Spa, but I AM GOING BACK REAL SOON!! read more

I came here for a brazilian wax. The technician was really quick and did a very good job. This place is quite elegant inside despite being inside of a mall. It is close to work so I hope to come back for a mani/pedi or a facial soon. BTW come during the week. I went for my wax on Monday after work (after 430pm) and no one was there. read more

This was my first visit to this business after several visits to other spas in the DC area. I decided to try it because of the Spa Week special they were running. I signed up for a 45 minute Swedish massage on Monday afternoon. From a male's perspective this spa is very lacking. The changing area is, in reality, a bathroom that has a set of lockers inside (think gas station bathroom and you get the picture). It is very small and only semi-clean. The massage itself was acceptable. Having had many I cannot say it stands out either way. What I can tell you is that a 45 minute massage service means that they try to have you in and out the door in 45 minutes, NOT on the massage table for 45 minutes... so buyer beware. Finally, I would like to correct a previous reviewer's message. There IS a relaxation room. It is easy to pick out because it's the very small room with office chairs lined up on each of the walls. After looking in and seeing about 8 people sitting elbow to elbow (some in robes, some fully dressed) I questioned how relaxing the room would truly be. The bottom line... McDonald's level service (and facilities) at a McDonald's level price; don't expect luxury and you will be satisfied. read more