This review is long overdue! We used Paradise Movers 3 times(in 2020 and twice in 2023)! They are fast, efficient, and professional! Robert was great at communicating leading up to the moves and his team of guys didn't waste time at all. They never broke nor scratched anything and we even had a huge 7ftx3ft mirror. They even managed to move a large sectional couch up 4 stories . They can maneuver furniture like no other! If we move again, I already know I'll hire them! read more

I had a very disappointing experience with Paradise moving company. Communication was one of the biggest problems throughout the entire process. Chris Hardy, who was my main point of contact, and he failed to return multiple calls despite repeated attempts to reach him. The moving crew itself was sloppy and lacked attention to detail. The contracted movers on the delivery side did not demonstrate the level of care or professionalism I expected, which added unnecessary stress to an already challenging situation. Unfortunately, Flavio the crew lead also failed to provide effective leadership. There appeared to be little coordination, oversight, or accountability during the move. Rather than proactively addressing issues and keeping the team organized, the lead seemed disengaged and ineffective. Flavio was also directly involved with disassembly and reassembly of my bed. After only a few days sleeping in the bed I realized it was coming apart! I contacted both Flavio and Chris and neither responded. Unfortunately, I tipped all of the movers including the lead, prior to by bed falling apart and seeing scratches. Between the poor communication, unreturned calls from Chris, the sloppy work by the contracted movers, and the lack of leadership on-site, this was a frustrating experience from start to finish. I would not recommend this company to anyone looking for a reliable, professional moving service. read more

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Overdue review for our move last year by Paradise Moving. We moved from a large apartment building in Uptown Oakland to a house and Rob P. was one of 3 moving companies I had come over to give estimates for our move. Of the 3 companies, I felt the most comfortable with Rob and he put me at ease with the fact that he would personally be there for our move and his rates were reasonable. He also seemed to understand my concerns of moving a family of 4 with 2 kids, being a dad himself. Logistics such as needing some things until the day of the move itself, etc. We had storage units in the apartment building and the contents of our apartment to pack up for the move and I had boxes from our move from NY that I hoped to re-use before using their materials. Rob was amenable to my requests and his team did their best to accommodate them. The men who work for him are very friendly and nice and work well together, which is really important in a complex move. After the move, they were also great about finding a screw for a bed frame that had been misplaced. The personal and nice customer service is not something you get anymore. To have the owner himself working alongside his team and come personally to fix an issue speaks volumes about how this moving company stands separate and apart from others. Thanks Rob, Dante, Frank, and team! read more

Paradise Moving And Storage - Rob and crew - Movers Near Me - Oakland, California

This company came highly recommended, so I was surprised by how disappointing our experience was. We were moving from Oakland to San Francisco and only needed help relocating a king-size bed. During the move, the driver hit and disconnected a cable line at our origin, knocking out service and creating additional stress while I was managing work on the backend. Accidents happen, but it set the tone. More concerning was how the bed itself was handled. The movers arrived without tools and used ours to disassemble it. When they reassembled the bed, they failed to properly tighten the screws, and one of the four critical support pieces that hold the bed frame together was missing entirely. I didn't discover this until a few weeks later, when the bed nearly collapsed. I have a baby and a dog at home, and the situation could have ended very badly. If a part was lost or damaged, we would have appreciated transparency. Instead, we were left with an unsafe setup and no communication. We tipped 20% at the time, assuming the job had been done properly, which makes the situation even more disappointing. I reached out to the company afterward and never received a response. Terrible... read more

Was quoted $425.00 for a very simple move of about 10, light weight items. Was charged over $600 for the move. It took two hours, but I was charged for 2.5. No response to my last email. Scammers. Wouldn't recommend. read more

Freddy, Manuel and Carlos handled our belongings with great care and very quickly and efficiently moved our apartment to our new house within SF. They came recommended from a friend and their communication was great and their rates were very reasonable. Super hardworking and friendly guys, would definitely use paradise again. read more

Leo and his team helped my partner and I move this morning! They were incredibly helpful, efficient, and extremely communicative. Great price for the efficiency and care they provided to move our things. Would 100% utilize again. read more

We used Paradise to move from San Francisco to Southern California and truly had the best experience. They were easy to book, communicative, answered the phone/emails, and arrived promptly for pickup/dropoff. They were friendly, professional, and efficient. The move was much faster at pickup and drop off than predicted, saving us money. We moved about 1 year ago using a large national and reputable moving company, and Paradise was far better! Would recommend to any friend or family looking to move. read more

We just completed a move with Paradise Movers. If I could give them more than 5 stars, I would. Everyone we dealt with at Paradise was friendly, professional and accommodating. Scheduling was easy. The surveyor came out to our property the very next day to set up our move. After WE delayed the move by about a month, they put our account on hold and then rescheduled with no penalty. The actual move went very smoothly with four hard working, experienced and friendly movers, (Giovanni, Jesus, David and Manuel), who handled our possessions with great care. The price was very reasonable and came in exactly as bid. HIGHLY HIGHLY HIGHLY recommend Paradise Movers. read more

These guys are amazing. Second time using them to move in the Bay. Eddy, Frank, and Dante were such a great team. Professional, hard workers and always happy and with a good energy. Highly recommended! read more

Paradise Moving And Storage - Movers Near Me - Oakland, California

I did a small move in the bay area - moving furniture and storage to my new place. The guys were super friendly and worked HARD! Price was very reasonable and less than the other companies I called. Their office was very responsive too every time I called, Chris was amazing! Thank you guys! read more

I used Paradise Moving Services to move from Emeryville to San Francisco, and the experience was excellent! The quote was fair, and the movers arrived right on time. Darwin and David were professional, efficient, and clearly knew what they were doing. They took the time to assess what needed to be moved, then handled the packing and unpacking seamlessly. Everything was done quickly and carefully. Highly recommend their service! read more

AMAZING JOB! Professional, trustworthy, honest, and unbelievably efficient! My go to movers for everything from big moves (whole house) and even small projects like Facebook marketplace purchases! read more

I'm quite sad to have to give this a 2* review, but unfortunately I feel as though it's accurate. I was moving from a 1BR apartment to a 2BR apartment, a little more than 2 miles away. They showed up with a very small U-Haul truck, which they claimed to not be able to get into the garage (when we convinced them to try, it went in). Overall the move took 7 hours for the two movers to move the 1BR two miles to the 2BR, even with all the boxes pre-packed. They actually ran out of room in the truck, so I had to bring some of the rest of the stuff on my own. This really felt excessive - I didn't have much stuff at all, it was a normal 1BR apartment. Additionally, they had trouble taking apart the bed, as they needed pliers, and asked if I had pliers. I did, but it was packed in the boxes with the rest of my stuff, so I had to run out to a nearby store and buy the movers pliers. They claimed to only carry "basic equipment" but I'd consider pliers pretty basic equipment for a moving company? Overall I was really disappointed with this moving company and can't recommend them with a good conscience. 7 hours and $1000 cash doesn't seem right for moving a 1BR apartment 2 miles. read more

I have no experience with professional moving companies, but my husband has done lots of moves with them. Both of us were super impressed with this company from start to finish. Their quote was simple, reasonable and easy to obtain. I paid a small amount to lock in my reservation, they confirmed, they called on the day of, and showed up with a big truck. Our house was so full and they worked all day long transport everything. They were friendly, kind, conscientious. I hope I never need to move again but if I do will use these guys. read more

We hired Paradise 2 times... Once for a traditional house move and once emptying a 40' storage unit. Both moves were managed very professionally and as stress free as possible.. From the moment we received our contract, the actual move, to the followup contact after the job was complete. Really nice crew of calm, strong, capable, intuitive, polite guys. They are priced competitively and worth every penny. We highly recommend them, as do many other's here on Yelp. Trust us, they are the ones you want. read more

I called Paradise for help moving an upright piano across town and they were excellent. WOW. They hauled a heavy piano up some very steep and curving stairs (after wrapping it in blankets and loading it onto a special dolly for moving pianos), loaded it into their truck, and came down a bunch of winding stairs to unload it at my house, all without issue. They were very friendly/courteous people, and the price was less than all the other quotes I got for the job. I am definitely working with this company again. read more

Rob and team were amazing. It was such a smooth move (local), and they handled everything quickly. From a grill with a broken wheel, to an exercise bike, to portable ACs, to a fancy tv, to the junk that we didn't have time to put in a box before they arrived....they moved everything quickly and without any issue. In his words, we have a lot of stuff for 2 people haha (it's true we went from a 1BR to a 3BR and still not enough space). I will definitely use them again. Rob is also super responsive, communicative, and friendly. Competitive price too. And I know they'll be dependable - they even rented another truck to get to us on time since our original crew was running late. read more

I've hired Paradise Moving multiple times because they absolutely will make sure you don't have to worry on moving day! The movers have always arrived on time, packed the truck effectively and very respectful with our stuff. Rob the owner is an absolute sweetheart and treats customers with care. We were considering a cross country move and Rob was able to refer us to legitimate carriers like ABF U-Pack. read more

Paradise Moving And Storage - Movers Near Me - Oakland, California

I can't say enough about how amazingly the team at Paradise Movers has help me move twice and store my things for close to three years. They are incredibly responsive, packed and moved my belongings with thoughtful care, and safely stored my possessions. The fees for moving and storage were very, very reasonable. I'm grateful for Paradise helping me get through my stressful moves around Berkeley and Oakland. I did not have to worry about the logistics of moving, and I wish I could give them 10 stars. Highly recommend Paradise! read more

The team at Paradise did an amazing job with our recent moving project. We had to move a massive table (7' diameter with concrete base) and 2 very heavy statues (each over 6' and 1000 lbs). The move required hauling the three pieces from a hilly area, up some long pathways, and then delivering them to a similarly challenging location. The statues were fragile and had to be very carefully wrapped, transported and reassembled. Great crew, highly recommended! read more

Paradise Moving And Storage - 7' table with heavy base and 8 chairs - Movers Near Me - Oakland, California

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Updating seems to be the only way I can respond to you, Rob. 1. While you admit some fault in the miscommunication, your response suggests that you were ready to accommodate us from the beginning of the interaction, but I flew off the handle and immediately started screaming obscenities at you. In reality, I did raise my voice, but not until our second phone call. I only resorted to raising my voice because you would not stop interrupting me, even after I asked you calmly and politely *multiple times* to allow me to finish my sentence. Sometimes the only way to not get bulldozed is to be the louder voice. 2. You claim that you were interrupting me "only... to emphasize that [you] could honor the appointment just not at the exact time scheduled." In fact, you were interrupting me to repeatedly deny that the appointment existed at all, and to say rude things like "it's not our fault that you don't know how to make an appointment." I am not sure how many customers would be able to maintain complete composure in response to a statement like that. 3. You are continuing to deny that an appointment existed. For any Yelp users who are curious, see screenshot attached. "Sounds good" is undoubtedly an acceptance, and if I was expected to confirm the day before, it was your responsibility to let me know that. After all, I did not confirm our previous appointment and you showed up without issue. 4. You claim I used "obscene and vulgar language." I absolutely did not use obscene or vulgar language by any adult standard, though perhaps it seems obscene to you for a woman to stand up for herself. Smearing my character to make your actions seem more excusable is one of the oldest and most transparent tricks in the book. I am not trying to ruin this business, or even to suggest that customers should avoid it. As evidenced by the 165 five-star reviews, Paradise is clearly a beloved company that has graciously served many Bay Area residents. That, unfortunately, was not reflected in our experience last month, nor is it reflected in this exchange. Continuing to deflect responsibility by portraying yourself as an idle victim of my hysteria is hardly the "excellent customer service" you claim to be striving for. read more

Paradise Moving And Storage - Movers Near Me - Oakland, California

We had another company in mind however a coworker recommended them and we went with Paradise. The move was overall good except for the surprise fee. That definitely was not expected specially because the move was within Oakland and literally less than a 5min ride. At the end of the life the driver states there is an addition fee due to them driving back to the warehouse which came to a complete surprise. This definitely should have been communicated. We were just to ready to be over the move so I did not dispute it but it's not good practice to have fes added if these are not disclosed. Overall I am content with the movers they were very kind, courteous and easy to work with. Update in review. I was contacted by Rob and he confirmed the additional fee was added by mistake. He sent me a reimbursement. Thank you for taking prompt action on this matter. read more

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A terrific choice for any move. Rob and his crew are experienced, hard-working, efficient, helpful, and always a cheerful team. I cannot recommend them highly enough. Don't take a chance with another mover. Call Paradise. read more

I unfortunately had to move 3 times in one year and used Paradise Moving each move. They were excellent, courteous and handled my belongings with care read more

Super friendly and hardworking crews. The only downside to this company is it doesn't know how to estimate the right size trucks for house size. I had a large 5 bedroom house and garage to be moved and they sent out a truck that would only hold a 1 bedroom house. This required a 2nd truck and another crew to pack the rest of the house but the 2nd truck was the same as the first, so I'm still stuck with a single car garage full of stuff and 1 bedroom left. The owner of the company made no offer to discount any part of the move as it was their fault we needed a second truck and still don't have all our items. Additionally this inconvenience is even harder for us as my wife is unable to do any lifting and our son is on 24/7 oxygen and bed ridden, so now I have to travel back to get the rest of our stuff on my own which requires another truck, additional gas and lodging. read more

Azer and Nick were awesome. They were super professional and prepared. Frankly, I was astounded at how fast, hard-working, and unrelenting they were. Even the heaviest boxes, they handled with aplomb. Winding stairs, no problem, no complaints. They were also very affable fellows and made the moving experience not only efficient and smooth, but very pleasant. At my new place, they even made the effort to add some nice touches. Such as assembling my couch, and laying my carpeting and placing my bed in pretty much the perfect layout. You can tell they care about the customer experience. I can't Recommend Paradise enough. Azer and Nick were friendly and professional and did a fantastic job. read more

Rob and his great team are outstanding people!! With a new home purchase and closing date change several times, Rob worked patiently with our rescheduling dates. Rob provided us with the best of care for our long distance relocation from San Bruno, CA to Lincoln, CA. From start to finish, Rob's team shows up on time, is exceptionally careful, courteous and skillful and the cost is extremely reasonable for the outstanding quality and services provided. Thank you, Rob!! We are forever grateful to you for your outstanding customer care!! read more

AMAZING! We had a short time frame to pick up a piano and have it moved. Even though they were booked, they squeezed us in so we didnt miss out on getting the piano. They were exactly on time , even a few minutes early, which is wonderful. If we ever need it moved again, we are DEF calling this place!!!! read more

Paradise Moving And Storage - Loading in our piano, completely wrapped safely! - Movers Near Me - Oakland, California

Punctual, reasonably priced, and a crew with a great attitude. Boxed our house up the day prior, and then completed the move by early afternoon the following day. Jovial, smiling crew kept us in good spirits. Highly recommended! read more

I have worked with Paradise movers several times in the past 6+ years and have referred them to friends who have had nothing but great experiences. I have nothing but praise and gratitude for (the owner) Rob's professionalism and care. The moving industry is often really shady. Paradise Moving is far from shady. They are a ray of sunshine! Pros: - Responsive. - Professional. - Kind and positive attitude. - Fast and efficient. - Reasonable pricing. Cons: - None that come to mind. read more

Great communication, good pricing and efficient. Frank and his crew were actually quite fun to move with. They made a ten hour day go by quickly with zero problems. Bravo! read more

We did a big move from the bay area down to Long Beach, including moving grand, pianos, and all kinds of stuff. Robert and his crew were friendly efficient and gave us an excellent price. Strong recommend read more

Update*** As you can clearly see, Robert is only interested in dodging accountability and not fixing this things his crews break unless it's easy to patch or drill. I'm capable of fixing that damage myself Robert, what I can't fix is the TV your crew broke. What would you coming to my house to inspect the tv fix? Are you a technician? Do you work for Sony? Like I indicated in my email (which I'm attaching here so the people can see how you lied about me threatening you. I proposed you reimburse me, not demand), Sony does not cover physical damage caused by improper handling. Notice Robert trying to shy away from accountability "I did explain the limits of our liability". In other words: "IF WE BREAK YOUR STUFF, WE WONT REIMBURSE YOU, and we will probably try to say it was broken before we moved it!" In conclusion, my initial review stands. I'll say it again: ***DO NOT USE THESE MOVERS!*** You've been warned people! read more

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I reached out to Rob and he was very responsive. A day and time was easy to set up through text/email. The prices were reasonable and competitive. We had everything already packed into boxes and teo wagons with loose items which were loaded up carefully. Yefre and his partner were efficient and communicative. First time using movers and this made the process of moving smooth and less stressful. Thank you! read more

I recently relocated from San Francisco to Palm Springs with the help of Paradise Moving, and if I were to move again, I would re-hire them. I like the fact that from the very start, communicating with them was straight forward and the signing process was simple. It had none of the cumbersome Zooming, taking and sending images, and meeting someone at your place for consulting that I have seen or heard about. I also like the fact that Rob, the man in charge, always answered the phone; he was direct, courteous, and professional. The day before the move, Rob made a check in call. The following day, he rang me to let me know his crew was running late. Once they arrived (party of three), they moved pretty fast. One concern I had about the move was my piano. While it's only an upright, the building elevator was small. Rob did not seemed concerned about that. What I didn't explain beforehand were the hind legs that supported the back--a peculiar design of this piano which require careful handling. Well, I didn't have to worry about that once Rob and his crew started, and saw the way he supervised it. Another thing I really like about this crew is that, with the exception of the heavy furniture and the piano, they carried the boxes by hand instead of dumping them onto a trolley. They also took care of the variety of loose stuff that I abundantly have. My only quibble were the wardrobe boxes which were worn from overuse and did not withstand the amount of clothes. It would have been far better to use large boxes and lay them flat. Considering everything, this is no cause for complain. I wasn't in Palm Springs when they arrived and unloaded the following morning. From what I was told, they were an hour ahead of schedule. I arrived in Palm Springs today--a week later and have found all my boxes, furniture, and loosed stuff all looking pristine and neatly laid and organized. I wanted movers that will transport my stuff securely and quickly without paying a hefty price and I couldn't be more pleased. I mean, what else would you really want from a moving company? This group gave me the confidence and peace of mind I wanted even before they left and reached the destination. I would gladly recommend Paradise Moving to family and friends. They were good, efficient, and professional. read more

I was giving a piano to a friend and needed it moved to her house up many outdoor stairs. These guys were really great! They came back with a very reasonable quote quickly. Were very responsive with communication and were able to come within just a couple days from the initial contact. I was impressed by their moving technique which was carefully planned to need as little brawn possible using just 2 guys. The older man was clearly training the younger one and he seemed to be really enjoying himself as he showed the younger one how easy It could be if you do it right. Overall this was a stress free and entertaining experience. I highly recommend them. read more

I have used them for two moves and they are wonderful! Once for a move within Oakland and the second from Oakland to South Lake Tahoe. Highly recommend!! read more

I hired Paradise Moving company for my move at the end of January 2021. I had hired them for a previous move in 2020 (since they moved small pianos, had amazing reviews and were really affordable), and they did a fantastic job, so I didn't hesitate to book them again. I am just now writing this review because the issue with my second move has just been resolved. They sent two, very young and inexperienced guys (who were different guys than from my first move), out to my place to move my belongings from a 1 bedroom apartment to another unit about a mile away. They brought my boxes out to the street first, then the heavier furniture. They left the boxes on the street, so they could put them in the truck last. All of my belongings could have easily been stolen when they went back into the building to grab more items. This technique also took longer to do, which costed me more money in the end. They also wedged a brick into the door-jam of the building's fire door to prop the door open with, to make it easier to move my stuff out. They forgot to remove the brick before they left to go to my new place, and someone came in behind them to try to close the door, didn't see the brick in the door-jam, and ended up bending the door-jam, making it impossible to close the door (The property manager got involved and had to find a contractor to replace the entire door frame. Two other tenants from that building ended up moving out because of the damage to that door. Not great. I was grateful, though, that the owner of this business did immediately pay for the replacement of the doorframe, once the final invoice was received from the contractor, especially since this cost came out of my deposit, since I had hired the movers). When they got to my new place, they had a difficult time getting the couch into my unit. They ended up breaking a smoke detector in the main hallway of the building, and put a hole in the wall of my unit, as well as scratching the ceiling, all while trying to shove my couch into my new space. My couch is not anything special, and it is standard length and width. It is an older building, however, and the dimensions of the hallways were probably the main reason for the problem, and not so much the fault of the movers. Luckily, the property manager at my new place was able to get most of the repairs done at no cost to me. I did like the job they did for my first move, but unfortunately, the second move was a completely different and overly-dramatic experience. The two men who moved me the first time were very personable, experienced, and efficient. This last move, the younger men were not as personable or experienced. I do suggest they train their newer movers on how to properly move someone's belongings, both safely and efficiently. read more

Paradise moving is exactly what I needed. Booking with them was easy. When I was calling around they were the only company that answered the phone instead of a robot. I was able to book my moving date on the spot. Eddy, Antonio & Rigo were very chill, efficient and good natured. They are fair on their pricing and the total came out lower than I expected, which never happens with movers. I appreciate Paradise moving, I would recommend them to anyone and I will book with them if I move again. read more