8.7.24 I came in for some art for my living room and some…read morewall decor for one of the bathrooms. Also, I had a coupon for 15% off my entire purchase for my birthday! Oh, yeah!! Today I did not find anything for the bathroom but that's ok. I have been on the fence with 2 pieces. I finally decided to just buy both and see which one I like better. It turns out I love both for my living room. There was the sweetest young lady named Mia. She was organizing the art. And she helped me with my decision. There was one piece I liked just a little more than the other and so did Mia. It turns out the other one looks great over my couch! She even got a ladder to get me one off from the top rack. She was so pleasant! Thanks Mia for all your help! I saved almost $50 with my coupon, now that's a win.

I love At Home, but my only complaint always comes down to the quality of the items on their…read moreshelves/how the items are put on shelves. Sometimes things are so crammed in that they get damaged easily or they cannot be reached so it becomes a bit frustrating. That doesn't stop me from buying way more than I ever come in for, though! Tons of selection to where you could redecorate your home every month for life and never repeat items from here. Great seasonal decor, too.

We went there first in search of pricing out a living room sectional for our new place and TV…read moreconsole. We didn't think much of the outside but it is very well set up on the inside. We sat on a few sectionals and were pleased with their prices, plus many had an additional 20% off. We were then met by Zoe (think that's her name) a nice young lady. Very helpful and not pushy at all. She was able to show us some of the floor models in other colors as well. We went on a Saturday and she said they could deliver as early as Monday, which is unheard of at these times. We said we would look at other places and come back. We later decided we trusted her and liked her style as well as the fact that they can deliver so quickly. They delivered just as promised. They were just a little late but Zoe called early in the day to inform us of this which was greatly appreciated. Great delivery and nice gentleman. We are very pleased with our purchase and furniture. Don't go anywhere else!

About a month ago I had ordered an Ashley brand desk online. They delivered it in the manufacturer…read morebox. There were no dents or cuts in the box. Upon unpacking and putting it together I noticed there was a 1" long dent on the desk top edge. I called Cypress and they immediately delivered a new one out and picked up the damaged one. It was painless. I dealt with Zoe there. Upon her follow up phone call to make sure everything was ok. I told her everything was good. Better than good. I was impressed with their service regarding a $370 desk that I ordered an Ashley matching King size sleigh bed frame from them. A $1250 purchase. Zoe said it would be delivered within 2 weeks as they had to wait on it from Ashley. Which was the normal time frame from other companies. Promptly they delivered, set it up on the second floor and hauled the packing and boxes away. I have nothing but good to recommend Cypress Furniture.

Customer care and customer service is not priority here. We went in June 10th to look and found a…read morenice TV stand we liked. We talked to the manager about certain color we wanted, he did say they didn't have it on stock but can order it. We accepted, paid for it and he told us it would take 2-4 weeks which we thought was a long time for a tv stand, but either way we accepted terms which he also wrote on paper work 2-4 weeks. Well it's July 8 and after my wife called he said another couple weeks. I immediate called back to complain and first thing out of the managers mouth was they had to wait for a full truck to ship. With that statement they told me everything I needed to know that they care about profits more than there customers. Don't shop here, I 100% don't recommend any company who goes back on there word and puts customer care last.

In 2019 we found a couch and loveseat. The salesman told us their brand was better in quality and…read moreconstruction, and had durable performance fabric. In 2020, the seams ripped on one, and TFH told us "it ripped because you sat on it." Turns out were fooled into spending 3K on promises.

Rick is a true expert on barbecue cookers of all types. I had a problem with my new grill, and he…read morehelped take care of me

Creekstone Outdoor Living designed our entire outdoor kitchen, which included the amazing Twin…read moreEagles WiFi grill & smoker; Tapponyaki flat griddle, refrigerator, trash cabinet, sink & faucet, drawers & door combo, & beautiful hood. All of the above are made of high grade stainless steel. We initially bought just the Twin Eagle grill last year. Then we added the entire outdoor kitchen last week (Aug 2024). Robert from Creekstone came out today and cleaned our Twin Eagle BBQ inside and out. It literally looks brand new again! Mike Spring TX

Wow, this experience was a roller coaster. We decided to visit Exclusive Furniture on the same day…read morewe visited Lowe's, Costco and one other furniture retailer. Those trips resulted in us purchasing a fridge, washer, dryer and some miscellaneous home items. Although exhausted, we decided to visit Exclusive Furniture since the original goal of our trip was to replace our coffee table, furnish our gameroom and add a few rugs as a final attempt (for that trip anyways) to snag atleast one of those items. The good- *We loved that they worked with our home closing timeline. *They have a huge selection * Delivery went smoothly * A few weeks later I opened my door to find freshly baked cookies and a thank you note from Exclusive Furniture. I love a good surprise and delight moment. *The couch we purchased IS beautiful, and the leather is buttery soft The not so good- * For what it is, the pricepoint seems a bit high * Although we made a very expensive purchase we had to pay for delivery. * I've dealt with saley furniture shops, but this one may take the cake. Independent browsing felt near impossible. Although we purchased, I truly left feeling like a number. We prefer the ability to shop independently with the occasional check in, however, if that's not possible, we'd like to atleast feel like more than a paycheck. Overall, this wasn't our best experience purchasing furniture, but certainly not the worst. Without the high pressure sales, I'd certainly revisit for select items.

I am extremely disappointed with my recent delivery experience from Exclusive Furniture at 10:35…read morePM. As a customer, I felt unsafe and extremely inconvenienced. My furniture delivery was scheduled between 2:30 p.m. and 7:30 p.m. I confirmed the delivery as requested and remained available during the entire delivery window. When the delivery had not arrived by 7:25 p.m., I called the store and was told the driver was running behind and would arrive within approximately 30 minutes. After waiting even longer with no communication, I attempted to call back only to find the store had already closed. What made this experience even worse was that I ultimately received a phone call around 10:15 p.m., and the delivery team did not arrive at my home until approximately 10:35 p.m., remaining there until around 11:35 p.m. Receiving a furniture delivery that late at night was unacceptable. I was never informed that the delivery would occur so late, nor was I given the opportunity to reschedule. As a customer, I felt unsafe and extremely inconvenienced. After the delivery window expired, I emailed customer service detailing the situation and also left a voicemail at the store location. Rather than addressing my concerns, acknowledging the delayed delivery, or providing an explanation, I received a text message the next day simply asking whether I was happy with my furniture. There was no reference to my email, no response to the issues I raised, and no effort to resolve the situation or make things right. While the furniture itself is fine, customer service is about more than the product. It is about communication, accountability, and respect for your customers' time and safety. Unfortunately, I experienced none of those things. I expected a sincere apology, an explanation, and some acknowledgment of how poorly this delivery was handled. Instead, my concerns were largely ignored. Because of the lack of communication, the late-night delivery, and the inadequate response from customer service, I cannot recommend Exclusive Furniture based on my experience.

The furniture is great but the customer service and their support is terrible! We purchased a…read moreNatuzzi leather section reclining sofa and also purchased the Protection Plan that was quite pricey and has proven to be worthless! The 4 batteries went out in our sectional reclining sofa over 3 months ago. The Montage repairman (thru Natuzzi) claimed he ordered the new batteries and told us they would be delivered in 4-6 weeks, but after 14 weeks we still don't have the batteries! We finally ordered one battery on Amazon and received it the very next day, installed it ourselves and it works great. But Star Furniture sold us a protection plan that is an absolute joke for a lot of money. DO NOT EVER BUY THE PROTECTION PLAN!

Excellent customer service from Debbie! She fixed our order and had it delivered the same day…read morewithin a few hours. Great communication and response time!

5/5 Hope Chest…read moreResale Market is truly a hidden gem! It was my first time stepping in, I'm impressed by how clean, organized, and thoughtfully curated the store is. They have an incredible mix of quality furniture, home décor, and unique finds--always at very fair prices. You can tell the staff takes pride in what they do; they're friendly, helpful, and genuinely excited to help you find exactly what you're looking for. What I love most is that inventory changes constantly, so there's always something new to discover. Whether you're furnishing a home, hunting for one-of-a-kind pieces, or just love browsing beautiful items, this place is an absolute must-visit. Highly recommend the Hope Chest Resale Market--one of the best resale shopping experiences around

I frequently donate here because I like that the profits go towards a lot of good things. I have…read morenever really shopped here, but have browsed every now and then. I noticed the last month the prices on items have gone up and are ridiculously priced. It's becoming like Goodwill. I get they need profit to keep running, but some of the pricing there is comparable to what you'd pay brand new at a store. I also thought the lady who rung me up was rude. She asked if I was paying cash, I said no, then she tapped her finger on a sign that said no under $5 with an attitude. Like lady, I am here to support your organization, you don't need to be rude that I'm trying to buy something. It was very off putting. I went and bought something to make it $5 and went on my way. I saw frames in there that were like $14...there's no way a used frame should be that much. I saw a tiny pumpkin $3..Clothes is $4-5, dressed $7-8...Sounds like Goodwill. I will not be donating here anymore, I'll find another local resale.

I wish the employees were customer friendly. I asked a question about a particular plant and the…read morelook of annoyance was deafening. I asked if I could ask a manager. He was busy. The employees may just be lacking social skills. A friendly greeting and a smile from the employees would certainly be appreciated. It's hard to believe they are not trained to be friendly and not annoyed with customers. I tried to be extra friendly and appreciative of their service hoping to change their attitude. It did not. I compared the prices of their bags of potting soil with Home Depot's prices. Home Depot is much, much less expensive. I won't return.

Absolutely horrible customer service, nobody has a smile on their face or is helpful in anyway. I…read morewent up there because they had a great deal on some bottlebrush trees, sign said 10 for $400 so I said I'll take them let's load them up and then they proceeded to tell me oh the sign is wrong it's actually 5 for $400 didn't bother to go change the sign or anything while I was there guaranteed it still says the same thing now, they do not pick up the phone whatsoever even though when I walked in there was four people standing by the registers. They do not honor their mistakes, I honestly am in shock reading the reviews how this place is still in business not only that you cannot get a hold of corporate in anyway, the only number that I found you cannot leave a message because the mailbox is full, that says it all right there! Please consider buying from small business nurseries!!

This is our second year with CLGD and we're are very pleased with the service they have provided,…read moreyear 1 and year 2. This year as repeat customers we were contacted early and our lights installed in October, same color scheme as last year. Process was seamless, our house looks very festive. This year we added lights to our tree. Their prices are reasonable and compnay is very attentiv, courteous and easy to work with. For sure we will continue to have them brighten our Christmas season.

This is at least my third time using their service. My lights are beautiful and the lines are…read morecompletely straight. They are fast and efficient.

Very glad I used Sam for our floors. We got every square foot of our house done, including stairs…read more My wife and I could not be happier with the turnout. The installers were very professional, polite, and respectful of our home. Sam was always just a phone call away whenever we needed anything. They helped move furniture around, remove and reinstall toilets, as well as unhooked/reinstalled our stove/appliances. There were a few minor issues after the job was done (minor cosmetic), which can be expected when your entire house is re-floored. However, Sam responded immediately and came by personally to ensure everything was taken care of, which it was. I would highly recommend Sam for your floors.

I wish I had read the review by the retired Police officer earlier. I can't agree any more. Sam…read moreis a big @ hole with really poor customer service, actually no customer service. He will give you a decent price but switches the product once he gets a contract. Make sure every single thing is spelled out in the contract.