The place closed 3 minutes before 7 - locked door. Older man asks through door "what do you want"?…read moreWorst service ever - was my first and last time trying to use this place

There is always someone to greet me and offer help when I shop at this True Value business. I…read morealways find the item I am looking for.

Cunningham offers full term service on all open air fire places. They have a store full of all…read moretypes of fire place equipment. They are knowledgeable. They also referred me to another vendor for a fire place they could not help me with.

So grateful to Cunningham Gas Products for their quick response after Hurricane Beryl…read more I cook nearly everything on my gas grill. I feel truly handicapped without it. So, when a tree fell during the hurricane and ruined my existing grill, I was at quite a loss. I do have a gas range inside, but without power, my gas oven will not work. Plus, I like to use my grill for an oven, too. The week after Beryl moved through here, I went to Cunningham to get a replacement grill. Because they keep such great records, they knew exactly which grill I had installed just 2 years ago, and I'm so thankful they had a new one in stock. And, believe it or not, they came out and installed it that afternoon! Now I could really cook! And cook I do on that grill, which is a big made-in-the-USA model. Love it and love the service from Cunningham.

We've been going here for a while - they used to have two locations when we first started going to…read morelook at them. They had really good prices back in the day now we're finding that things they post are old pictures to get you to come in or when you get there, things are broken and the prices aren't as good as what they used to be. Will still go because sometimes you get that one deal that you're looking for -

the only place where you can buy a $1000 TV for $350....Chris and Ronelle (owners) are awesome! its…read morebasically a more affordable Walmart/target. They get new products every week. Worth the trip!

Rick is a true expert on barbecue cookers of all types. I had a problem with my new grill, and he…read morehelped take care of me

Creekstone Outdoor Living designed our entire outdoor kitchen, which included the amazing Twin…read moreEagles WiFi grill & smoker; Tapponyaki flat griddle, refrigerator, trash cabinet, sink & faucet, drawers & door combo, & beautiful hood. All of the above are made of high grade stainless steel. We initially bought just the Twin Eagle grill last year. Then we added the entire outdoor kitchen last week (Aug 2024). Robert from Creekstone came out today and cleaned our Twin Eagle BBQ inside and out. It literally looks brand new again! Mike Spring TX

I was referred here by my patio builder and, upon approach, I was a little worried I may be at the…read morewrong place. But don't let the exterior fool you. As soon as I got inside the owner and his wife greeted me at the door and gave me a thorough tour of their grill options. I have absolutely no idea what I'm doing, so he gave me a crash course in grilling and all the things I may or may not need for my new outdoor kitchen. I did lots of nodding as if I knew what he was talking about, but let's be real - I'm no chef and I've used my current grill sparingly so it sounded like another language to me. He made zero attempts to upsell me despite my obvious lack of knowledge, and actually suggested cheaper versions of some of the products they had to offer. I'm probably not having anymore outdoor kitchens built, but if I did I would immediately come back to visit Bob. I highly recommend them and will be sending all my friends there.

Extremely nice people who work here, great customer service, and great prices! There's even a cow…read morenext door you can feed fruit to if you bring a banana or orange :)

They are sweet but very unresponsive and unreliable once purchase is made. I spent over $6500 on A…read morefireplace on a Monday and was told by the distributor it be on its way by Wednesday. A week and half later I called tru lite and its was being held up. I would fallow up once a week cause chris sanchaz, the owners son (manager), wouldn't bother to update me. This went on for a month. Meanwhile there's and open whole in my living room with fireplace surrounding sitting there. All I wanted was updates so I too could inform my framers about when to finalize their work but only once at the 5th week did Chris send me an email the day before I called to learn it was on its way. The fireplace was missing a part and the one sent was the incorrect one, again I would have to be calling or going to shop to get updates. during the process I learned not to leave messages because they would not return my calls. I was never rude or upset during my communication. Finally the fireplace was installed And I asked Ruben, the owner, if he be able to turn it on and set up my logs. I be willing to pay him. he said he would get to it that day or the next. It's been 5 days he has been unresponsive. I'm at the end and so looking forward to finishing this installation. My plumber detected a tiny gas leak in the connections with some electronic device they use. I'm not taking about my gas line connection I mean inside the workings of the fireplace. Agaian Chris emailed me the usual response. We've been so busy but I'll get to it. I have programmed the remote, set up the brick panels and was about to conclude finish till gas leak. I'm a carpenter and done entire wiring in homes so I have some understanding of mechanics. I have purchased several fireplaces from perfection fireplace and they are highly responsive and thorough in executing purchase, installation and finalization of set up. unfortunately I need a fireplace size they had trouble getting for me so I went to tru lite. Y god that was a mistake and I feared it would be but decided to take my business to them. They were pretty much equal in price as everyone else just so unprofessional. I didnt want to repair that leak for fear of undermining the warranty even though I can fix it But we are tired of the mess in our family room. i paid For the fireplace around 3/5/25 and it's now 5/25 fireplace not done. I purchased the slimline fireplace from perfection 3/10 and finalized 3 weeks later. This is only my second post of a review my whole life and sad it's been a bad one.

After nearly five years living in our home. The fireplace in our living room has final found it's…read morelight. Couple of years ago, we had the first of three companies come at take a look at our fireplace. That company couldn't figure anything out. The second company made multiple attempts to start it up and again it didn't work at all. Finally! Tru-Lite came to the rescue in April of 2022. First off, the technician figured out the exact problem. Also figured out what parts to order and in the process got the master bedroom fireplace to work as well. The biggest problem wasn't with Tru-Lite but the manufacturer of the part. It took them nearly 10 months to get the part made due to a parts shortage. Technology can be a fickle beast. Now I'm not the easiest person to deal with, especially when it comes to patience of getting something finished and fixed. To say the office manager was tolerant is an understatement. Always in contact and listening to me venting about how long could a part take to make. Needless to say the moment the part came in, they came over to the house and got the fireplace running. It's been nice during the cold spell to have heat in a room that is constantly colder then all the other rooms in the house. If fully recommended this company.

I was in the store last weekend and Autum the cashier is a very rude little girl. after itild her…read moreshe was rude she ran off with fake tears. her mother works there so they lied and defended her. she had no business waiting on customers. if they heard the audio they would hear her arguing with me. that's not how you treat a customwr that has been going in that store for 10 plus years. then the mother lied to cover for her daughter due ill behaved little girl. SHAME IN ALL OF THEM. very disappointed also with the quality of the flowers they were dried out and over priced.

Shocked at how busy this place always is on weekends. Expensive plants, citrus, and fruit. Can find…read moreway better prices at other nurseries such as JRN. They had two loquat trees there and both were covered with dirt or soil or something. Leaves and branches all nasty covered in dirt. No idea what's going on at this place.