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Cunningham Gas Products

4.1 (18 reviews)
Closed 8:00 am - 5:00 pm

Services - Cunningham Gas Products

Grill services

Propane

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Stephanie W.

I am very pleased with the service and installation of gas logs that I just purchased from Cunningham Gas Products. I purchased the gas logs at their retail store on a Friday, the logs I wanted were in stock and the service technician installed the product on Monday afternoon. They look and work great!!! Can't wait for winter!

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3 months ago

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1 year ago

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1 year ago

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1 year ago

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3 years ago

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7 years ago

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3 years ago

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7 years ago

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4 years ago

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5 years ago

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6 years ago

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8 years ago

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6 years ago

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7 years ago

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8 years ago

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11 years ago

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12 years ago

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Ask the Community - Cunningham Gas Products

Do they have like a retail shop where I can buy natural gas fittings (hose for quick connect) or is this an install place only?

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Review Highlights - Cunningham Gas Products

Rodney was courteous and professional and provided the type of interaction with me I expect but seldom experience.

Mentioned in 4 reviews

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I have a Lone Star Grillz large IVS that I bought second hand about four months ago. To say that I…read morelove this thing is an understatement. Been using it almost every weekend--it holds temp like you wouldn't believe, and the huge capacity give you room for a huge cook--and tons of working space for smaller cooks. Mine is tricked out with about every option except the competition cart. 8" casters, side table, grab handles/towel racks on two sides, two large brass ball valves and one smaller one. I run it using an old BBQ Guru Cyber Q (though I'm jonesing for a Fireboard 2) and a Pit Bull fan. It uses about a pound of charcoal per hour, and the tuning plates are really helpful during long cooks. I've even called the folks at LSG with a couple of questions, and they were wonderfully helpful--kinda remarkable given that I bought used. Only complaint is the time it takes to get up to temp--usually an hour +. I strongly considered a Stumps or Assassin gravity fed smoker, but I'm *really* happy with the LSG. So much easier than the cheap-ass offsets I started with, and gets better results and is easier to clean than my old modded WSM 22".

I finally got my 30" Offset Cabinet Smoker that I had ordered back in March (it's now almost…read moreOctober). The web page said it could take between 10-18 weeks... not 6 months (25 weeks). I would have been less irritated at the wait if they would have just sent periodic messages letting me know that I wasn't forgotten. In fact, when I did call for the 3rd time, they said my order was finally started July 30th. WTF, why did they wait 4 months to even start building it?!? At one point, I thought maybe I was being scammed and almost cancelled my order. For the price I paid, LSG should have thrown in a few set of Ginsu knives or something. (-1 star) Then, when they finally did ship it, the 1st shipper called saying they couldn't deliver it. They said the crate was 1500lbs, and their lift was only rated to 1200lbs... and asked me if I had a folk lift!!! Sure, it's parked next to my CRV in the garage (not really). So a 2nd shipper had to "rescue" it. (-1 star) All that said... I set it into its final resting place, cleaned it off, and fired it up today. It's very solid and easy to work. The only issue I have is that the vent handle on the firebox. When they shipped it, they put it in the firebox (I went with the 1/2 thick... totally worth it!). When I tried to install the handle, the pre-drilled hole in the vent is just a fraction too small to slide the bolt through. But I can fix that. (5 stars)

Paradise Grills Houston

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(17 reviews)

BUYER BEWARE! Back in November 2024, I purchased my 6-foot…read moreBarbeque Island (with the Professional Gas Grill) from Paradise Grills from the North Houston store. I was extremely excited and could not wait for it to be delivered. Upon delivery, the Paradise team installed the island and grill. The countertop for the island was cracked and would need to be replaced. The install team made note of that and finished the installation and left. After several weeks and reschedules on behalf of Paradise, we received the new countertop. But we had another problem, the burners did not work properly. The burners are turned on to high and I can hold my hand over them for quite a long time with no problem. Upon reaching out to Paradise they told me that the burners are working properly. I have left all 4 burners on to see how hot the inside of the grill chamber would get. With all 4 burners on high, the lid shut and waiting 30 minutes (waste of propane) the max chamber temp I could get was barely 300 degrees. Obviously, there is some type of issue with the burners or the grills ability to get fuel to them. I have gone back and forth now for over 6 months, all the while not being able to use my expensive new grill. Long story short, they are not going to help me in any way. Management is telling me that the burners and grill are working as designed. Anyone who has ever grilled can see from the video, this is terrible and unusable. The Customer Service department along with Sales Management are the most unprofessional I have encountered with any company I have ever dealt with. They could care less that the product does not work properly and they have an extremely dissatisfied customer. If you are in the market - I would look at other providers and brands.

Absolute JUNK, cheap China made garbage. The "Lifetime Warranty" covers nothing, not worth the…read morepaper it is printed on. My grill is a few years old and is rusting away inside and out. Customer Service does not offer any help besides telling you the grill will rust if it comes into contact with salt, really what do you think BBQ rubs are made of... Salt. Very deceptive sales practices, they promise the world to make the sale (even lie about the "Lifetime Warranty") to get your $$$ then zero support from the company. The sales guys promise more than the company can deliver. The "thousands of great reviews" are fake based on the junk they are selling in my opinion. Buyer Beware!!!

Cunningham Gas Products - propane - Updated May 2026

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