They Couldn't fix our power washer but gave us most of our deposit back. It was very hard to get…read morein touch with service department by phone.

I had a sputtering generator. Rather than charging me for a diagnosis and doing a quick fix for a…read morefew hundred bucks, the person I spoke to told me what I could do to fix it myself without taking payment. Just for that kind of honesty, I would do business with them in the future if the need arose.

I bought some replacement pins from these guys. Paid cash and they never gave then to me…read more All excuses no parts and no refund. Ended up at Bills tractor and got my pins in 2 days.

I have used J5 tractor for years. The Conroe location has been a trusted friend! The Johnson family…read morethat owns J5 believes in creating relationships not customers. Remember anyone can sell you a tractor or mower but it is the trust you have in the relationship that really counts. I have been privileged to purchase tractors from Gene an excellent salesman and customer advocate. Ever since I walked in the first time he told me what I needed to know! Not what he wanted me to know. The difference, when a salesman tells you what he wants you to know it's in his best interest. Not necessarily yours. That started my relationship with J5. Selling me what I needed. Then there is Craig,, over service and parts. He has been unbelievable!!! Even when parts have been hard to come by he has found a way!!! Don't get me started how he works with sales to make sure everything is just right! Nor how he has handled every warranty issue, plus an insurance claim as fast as humanly possible. Perhaps it's because of the people like Jerry and Shawn that he has working with him. Finally this post would not be complete without mentioning Andrew!! He just assisted me in buying three mowers this month. He stepped up like no one else I know!! So if you want a great deal on a mower go in and see Andrew and if you want a great deal on a tractor go see Gene. You will be in great hands!!! And thankfully this dealership is family owned not like the corporate box stores. Cody Johnson (not the singer, but he may sing) is the next generation stepping up to continue the Legacy of J5 tractors.

They helped me pick a perfect lift kit for my truck and I had it installed here. These guys know…read morewhat they were doing. They were all very kind to answer a plethora of questions. The only negative thing I have to say is their wait time. For the lift, they were pretty busy despite haveing a scheduled appointment. That and the very poor wifi connection in the shop with no cell service was hard to do anything productful. I ended up having to leave my truck there over night since I had prior obligations, my appointment started at 8am but I wasn't told it wouldn't be finished until 4-5pm until 2hours into appointed time. Otherwise no complaints. The guys did solid professional work. I'm happy, thank you!

I was in search of a place to have a trailer hitch installed when I stumbled upon VIP. I was able…read moreto make an appointment for install within two days and their price was comparable to other businesses. When I arrived for the appointment I was told it would take an hour to an hour and a half and they were spot on. The only downside of the wait time was the designated space they have for waiting. A handful of chairs in the back of the front showroom. A TV or a water cooler/coffee maker would substantially upgrade the comfort level, but alas they are new as assumed by the "now open" flags flying outside, so they get a pass for that. All in all I highly recommend VIP for hitch install over UHaul who said it would take a couple of weeks.

Long time customer with Rite Way. Dan is very competent and professional in the service he…read moreprovides. Along with the great service comes with great competitive pricing! Rite Way more than exceeds our expectations here at Nestle Waters North America, especially with the amount of demand we have!

From the owner: We have over 25 years of repair experience and specialize in material handling and forklift…read morerepairs. We provide mobile, on-site repair needs for anything Forklift or material-handling related. We also provide routine service, Predictive Maintenance (PM's) including 250 hour PM service. Ask about our transmission and differential PM service. We also rent and sell forklifts.

Because of Nick's superior customer service and the costs for his work, Nick's SmMtrRpr can…read moreexperience a backlog for service. But despite possible backlogs, his customers (myself included) wait for Nick rather than seeking service elsewhere. I drive from eastern Walker County to use Nick's SmMtrRpr. I trust him. ~Richard B., retiree

My Toro mower was repaired in about 45 minutes. Nick was professional, polite, and very competent…read more Price was low compared to other repair shops. Small shop but very efficient. Thanks Nick.

We had high hopes for this company. I'll start by saying that Scott was kind and genuinely…read moredetermined to get our cars fixed. He made multiple visits over five days to work on both vehicles, and his effort was appreciated. On the last visit, the owner came along with another technician, Nathen, who we were told had experience at Honda. Unfortunately, that's where the positives end. It quickly became clear that Scott was sent out before he was properly trained. He did his best, but several mistakes were made -- one being a wheel bearing replacement that never should have been done. Over a year later, we're still dealing with the consequences of that unnecessary repair. After his visits, our Honda (which only needed basic brake work) completely stopped running within a week. Discount Tire later found a large wrench left under the hood -- just one example of the sloppy workmanship we experienced. Communication was also a mess. We were quoted several different totals for the same job, told to hold off paying until a part arrived, and then suddenly threatened with vehicle towing for "non-payment." I kept records of every message because the company didn't. Adding to all this, the owner and Nathen displayed very unprofessional behavior while on their visit which I got a front row seat too thanks to the open bedroom window. Without going into unnecessary detail, let's just say Nathen was more focused on our back house neighbor and the possibility of some certain types of films playing out in real life...than on the job they were there for and hired to do. The takeaway: do not send untrained techs on jobs just because you're getting a lot of calls. You're risking customers' safety and trust. For anyone reading this -- a useful tip: if you've paid at least 10% of what's owed, a mobile mechanic cannot legally repossess or tow your vehicle. Know your rights. We paid well over that amount and plenty more afterward due to their mistakes.

Honest mechanics - 5 Star Service. I'll be going with these guys for all my auto repair needs…read moremoving forward. Thanks Scott! (2013 Genesis Coupe Repair)