We had an issue with our gas dryer and along came Marco Torres who checked everything thoroughly…read moreand was able to solve the problem. He explained what he had to do clearly and pleasantly. He is a credit to Combined Energy! I'm almost tempted to break a valve so he could come back again.

We had an issue with our very old propane heater and called CES…read more They sent a very knowledgeable, respectful, and friendly young man, Marco. Marco walked us through every step of the service he performed and was incredibly efficient. The next time we need service on our heater, we would request him by name. Outstanding!

Technician Pete was wonderful! Quick, consise, looked at all aspects of my furnace and diagnosed…read morethe problem quickly after 2 handymen and a furnace technician - Paul from oneonta office didn't. Thank god!

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 42 states.

I found this business to be for the customer. I got to talk to a human not a computer when i…read morecalled. They were polite & prompt. Promised service the next day & arrived when they said. They were also 20 cents a gallon cheaper than Newell. What else could you ask for, they got my business

From the owner: We are a 3rd generation family owned and operated business that recently merged with a 4th…read moregeneration family owned business.

Absolute worst customer service I have ever seen or heard of in my life. I mean, unless you like…read morebeing called a retard, having your change thrown at your vehicle, being told you're going to get "dropped" and then chased down the road at 80 MPH. Hope you enjoy your loss of customers. This man needs Jesus.

Grew up going here with my Dad when he needed something for the garden, house, garage etc. I…read morecontinue to shop here as an adult for the same reasons as well as pet food. Friendly staff, quality products and knowledgeable folks that really care about their customers. The prices are better than some of the big box stores but here, you are supporting a locally owned business that has been here for decades.

1st off, it's a small business, family owned. That's 1 great reason to shop here…read more 2nd, the employees treat the customers very well. They're polite, respectful, friendly, very knowledgeable and always willing to offer any help if needed. 3rd, they carry a great variety of products from animal feed to weedkiller, to nuts & bolts. If you can't find something, I'm sure that 1 of the employees would be glad to help you out. 4th, their plants, flowers and trees are just beautiful and lively. We've never bought something we planted that died. The young lady that works out in the nursery area, is always a sweetheart. She makes the trip worth it. 5th, prices may be a little higher than a big box store, but remember you're shopping at a family owned business. There's plenty of reasons to shop at Endicott Agway, so what are you waiting for? Stop in.

if you want god awful service choose Suburban Propane. besides being one of the most high priced…read moreoption, they also have inexperienced technicians. The first mishap was the tech never turned the valve back on after a fill. This caused extreme distress to my 6 month old brand new HVAC system. The pipes were swelled beyond belief and now this brand new system has be compromised. the office called to reschedule a refill only to be disrespected by the driver Craig who spitefully refused to fill claiming he was annnoyed we complained to his boss. now we are almost 10 hours out. at 1% propane left again putting my brand new HVAC system in extreme distress. This is the worst company ever!!!

Am on call before delivery. never called. sent truck and delivered 26.4 gal @ 5.99 gal plus…read moredelivery transportation fee and safety fees additional 22.00 +-. and never got call back when disputed. Not the first time either. Jumping ship.

Terrible customer care. Terrible service. Prepare to be robbed. They charge for everything and even…read morethings that never happened.

Great service and prompt prices are far better than anybody else. And their delivery crew knows…read morethe deal, I have vacation home that I split my time with, so I was talking to one delivery guy about efficiency and he recommended keeping the house a 56 when I'm not there because that was a good point for both efficiency and comfort as far as walking into a cold house, he was right. 56 is no less efficient than where used to keep it and if I forget to turn the temp up remotely I'm not walking into and ice cold house

Great company!!!! Super considerate folks!…read moreA++++++++++++++++++ Highly recommend! Personalized service!

We switched from Superior because Heller's price for propane was much lower. Heller's was very…read moreprofessional, answered all of our questions and we've had no problems getting deliveries. I highly recommend.