We had an issue with our very old propane heater and called CES…read more They sent a very knowledgeable, respectful, and friendly young man, Marco. Marco walked us through every step of the service he performed and was incredibly efficient. The next time we need service on our heater, we would request him by name. Outstanding!

From the owner: Since 1968, CES has been servicing customers throughout the Tri-State region of New York's Catskill…read moreMountains, Hudson Valley, Eastern Pennsylvania & Northern New Jersey with dependable propane gas, home heating fuel oil, kerosene, diesel fuel, bio-fuel deliveries and HVAC service & installations.

the worst company to deal with all hidden charges in contracts, when I signed on with Paraco they…read moreused the regulators from the previous tanks which were NOT theirs the were leased from Smith and Sons, when Smith and Sons picked up their tanks their regulators were missing , they picked up their tanks at NO charge but wanted their regulators the Paraco used,..Paraco would make good for them so I as the customer had to pay for them to Smith and Sons...I changed over to Blue Ox in November for better pricing , This is now April and Paraco tanks are still here we called many times asking for them to pick up the tanks, they are charging us 750.00 to pick up the tanks , they said because there is 20%gas they have to drain it, when I asked BLUE OX theirb policy they DONT charge for pick up now matter what gas is left, stay away from Paraco they are terrible

Thank you Paraco for coming to save my furnace and heat. A part broke in my furnace and luckily…read moreyour emergency worker Gordon came with a truck filled with parts and my heat was restored. I appreciate your emergency service and sending such a nice and competent repair person.

Great service and prompt prices are far better than anybody else. And their delivery crew knows…read morethe deal, I have vacation home that I split my time with, so I was talking to one delivery guy about efficiency and he recommended keeping the house a 56 when I'm not there because that was a good point for both efficiency and comfort as far as walking into a cold house, he was right. 56 is no less efficient than where used to keep it and if I forget to turn the temp up remotely I'm not walking into and ice cold house

lets just start with I was a customer for 10 years and Modern gas was great, but recently…read moresomethings have changed. I was shut off for non payment of my account. never been shut off b4 in the last ten years. It's my fault for not paying my bill in a timely manor 100%%%. had a balance of 515$ my issue is which how they went about it. they just showed up on 12/19/24 Six days b4 Christmas left no notice on the door, did not call just came and shut us off and to make it even worse its the coldest it's been all year. have two kids at home with no heat. just a simple call and hey we will be shutting you off by this day would have helped. harry

Shout out to driver Robert Peters for going above and beyond the call of duty. He managed to fill…read moreour tank even though our driveway was covered with a thick layer of ice. Job well done!!

i made a service request to repair my furnace because of no-heat in my home when it was 5 degrees…read moreoutside. I didn't receive a response.

Our propane Gas heater in our kitchen was not working and it's really cold weather. We called for…read moreservice and they were responsive very fast! They had Greg, a service technician at our house in 1 hour. He asked a few questions and understood the problem. He explained the situation clearly and Fixed it promptly. No stress. Thank you, Greg. It's on my calendar to call you in July for summer annual maintenance. You've earned my business.

I called today to inquire about switching my service to CES (big mistake)…read morespoke to a nasty woman named dawn, who wouldn't even let me speak to a salesperson (bimbo was on a power trip) I don't know how these people run their business but having this idiot Dawn as the contact person is not a good idea Stay away from these folks

Absolute worst customer service I have ever seen or heard of in my life. I mean, unless you like…read morebeing called a retard, having your change thrown at your vehicle, being told you're going to get "dropped" and then chased down the road at 80 MPH. Hope you enjoy your loss of customers. This man needs Jesus.

I had an oil delivery and the driver was walking all over my property and decided to go on my back…read moredeck which was blocked off to leave a receipt he broke my screen door. My back deck was redone, had wet paint. I had to have the deck done over again. The owner has an attitude problem. The driver had no business walking all over my property and destroying my deck.

I had an emergency and they came earlier to Me than they had…read moreoriginal said. Can't beet them !

Too expensive and really poor customer service. Very unprofessional and very rude. Not good for the…read morecommunity.

When I first became involved with this company, I liked them a lot. But just under 3 years later…read morewhen I sold my house, I saw a very different side of them. I wanted them to pick up their tank that I had been paying $81 per quarter for. They continued to charge me the $81 even though I asked them to pick up their tank because I had apparently agreed to lease the tank from them for 3 full years. Oh well, I guess that's my fault for not reading the fine print when I started buying propane from them. Then, when I asked if they would be refunding me for the unused propane in the tank, they said no. When I objected they again said that provision was also in the lease agreement. So my advice to folks is, don't buy the "we are family" balcony they give you when you sign up and review everything with a fine tooth comb BEFORE you sign anything.