Andy helped up replace a dated light/ceiling fan in our new-to-us home. Wow!! The product we…read morepurchased is not generic, but so unique, beautiful, and functional!! Best service and selection.

A great inventory to choose from and prices that are more than competitive balanced out by…read moreknowledgeable advice from the owners. A 100% happy customer.

We purchased a French furniture line containing a sofa and recliner from this store a few months…read moreago. The 2 pieces cost over $5000. We expected quality and durability for our money. Within 6 months the cushions in both pieces collapsed and we were sitting on crushed cushioning on top of an iron frame. It was totally uncomfortable.The store agreed to replace the 2 pieces, but sent us the same style of furniture and told us it was re-built to be better. This time the cushion gave out within a month of getting it. We requested a credit for our purchase for a different line the store carries, but we were told "No!" This is the 2nd time their exact furniture turned out to be defective!!! THE FACTORY, in our opinion, not only misled us, but it has the WORST post-sales service of all the furniture stores in the Northeast. All of the other furniture stores in this area treat their customers fairly, and are not dishonest. We don't believe that is the case with THE FACTORY. BUYERS should BEWARE!

Simply, the best. I've purchased alot of furniture (inside and outside) from The Factory over the…read moreyears. Marla and the delivery guys are top notch. Appreciate the service they have provided over the years and I'm sure I'll be back for more. Thank you for the great job you do.

Beautiful store, stunning products. Local artists and artisans, in addition to really amazing laps…read more Highly recommended.

From the owner: Stone and Sawyer artisanal table lamps are produced with the finest quality materials,…read morecraftsmanship, and a commitment to thoughtful design at a good price. We work exclusively with American woodworkers, metal finishers and lamp shade manufacturers. Our small batch stoneware ceramic bodies are produced in our studio in the northwest edge of the Catskill Mountains of New York. Launching Fall 2014, Stone and Sawyer is the combined vision of David Ryan and Julian Peploe.

I have loved this company for over 30yrs and am proud that they are from my hometown. As an adult I…read morehave been lucky enough to inherit some beautiful pieces and couldn't wait to add more to my collection myself. We stopped into the factory store on a weekday to look around. It is hard to gauge the size from out front, but inside is huge. There is so much to see. From lamps to hanging light fixtures for every area of your house including outside. The prices are great and the staff is super helpful. Don't see what youre looking for? Anything you can imagine they will make for you. On this particular day the gentleman working the counter was one of the owners. We got to talking with him and he was nice enough to give us a tour of the factory, which is also onsite. We were amazed to find out they make most of the lighting fixtures for Chik Fil A and Panera, as well as Bass Pro or Cabelas. It was really cool to see all the local people hand making all these items from painting, to welding, and dont forget the electrical wiring! Taking this behind the scenes tour just made us love the brand even more. So many amazing things to see they had in the works. So much attention to detail. I got some ideas and needed to come home and measure current fixtures to see what I will need. I cant wait to do a bunch more business with this amazing local company in the future!

From the owner: The Meyda Tiffany brand features art glass classics and original designs utilizing the famous…read morecopperfoil construction process. Meyda also offers American-made capabilities to create distinctive architectural lighting, from an entire series of luxurious luminaires to that one of a kind masterpiece for residential, hospitality and other commercial environments.

I highly recommend Mike at Gigawatts Electric. Licensed, insured, experienced, professional and…read morereasonable! Mike installed a new generator and new panel upgrade.

Called and spoke to Michael and let him know what I needed, and he came out to see it firsthand on…read more11/29/25 and agreed to take the job, telling me he would schedule me early the next week (which would've been the week starting 12/1/25). After he left, I sent him a text (see screenshots) asking him to tell me if he decided he no longer wanted the job, to PLEASE just let me know so I could find someone else. He again responded, on 11/29, that he would schedule it for early next week. Today is 12/9/25, and I never heard from him again.

Victoria Ford is an expert in lighting design and helped us with customizing our apartment lighting…read morein multiple rooms (living, dining, bedrooms). She not only designed the lighting schematics, but also spent close to 2 hours in our consultation, presented excellent product options (and even went so far as to provide alternatives based on our tight timeline!), and ultimately was our interface with the lighting galleries from which we purchased. She even designed a beautiful structural lighting cove for us! Her enthusiasm, professionalism and patience was sincerely appreciated. My husband and I both believe she went above and beyond her call of duty. I highly recommend Victoria's services.

From the owner: Certified Lighting Consultant In New York State.read more

this is the place. look no further. for professional stuff…read moreand consumer too these folks know what they're doing.

I called to schedule an appointment. I received a return call from Bill immediately. He was very…read morepolite over the phone and was very accommodating to my work schedule. Bill called the day before my appointment to verify the time. I appreciated that very much since my work schedule can vary. Prior to arrival they called to say they would be here shortly. Upon arrival, both Bill and Seth were very courteous. They went through my home checking all of my outlets and my electric box in the basement. They worked very efficiently and explained to me what they were doing. They took the time to listen to my questions and answered me appropriately. Both Bill and Seth are very knowledgeable in their field! I definitely give them both a "5"!

These guys are amazing!!! High energy, fast workers…read more They did some great work at my church, Saint Luke's. It was an absolute pleasure to have them there. Neat, professional, dependable and quick! ReverendRob@outlook.com if you have any questions. I highly recommend them.

Great electrician great person, put up with a lot of changes and did it with a smile…read more Thanks Steve