He showed up the day before he estimated and got the AC working within an hour. Though it was a…read morelittle expensive it was about what I was expecting and he seemed very honest about the issue-he could have taken me for a compressor !

From the owner: Dependable Honest Installations And Service. We Return Calls Our Customers Deserve It.read more

Appolo installed new furnace and central a/c unit in my home…read more At the time of the installation, the overflow preventer in the a/c unit was stuck, resulting in flooding my carpeted basement. The initial repair person who came to see what caused the flood was the one who told me that the overflow preventer install caused the flood yet Appolo refused to reimburse me for the insurance deductible. Two years later another (different) company came for routine maintenance and showed me that the original ductwork was poorly designed because there is a rule that there should be 24 inches between secondary ducts and the end of each main line; it is clear on most online descriptions that this is ideal for maximum air flow through the system. When Appoly did the original install I had them come back because the air flow felt insufficient and they told me it was by design because the goal is to run the unit for a long time at a lower air flow for consistent temperature!!

Friendly service.. On time fixed my plumbing issue and didn't overcharge.. Highly recommend!read more

Bodek solved a problem that Auchinachie was unable to after four years and I am eternally grateful…read more While the technicians for Auchinachie were pleasant and professional, none were able to resolve an issue I had with my Baxi Nightmare. A technician from Chris Bodek fixed my problem on the first visit. Need I say more? Chris Bodek is my plumber of choice and I am quite vocal about it.

We asked for a quote to have the sewer line replaced from our house to the street. Chris came to…read moreour house March 26th. Said that he would send his quote in " a couple of days." Did not hear from him. I emailed him April 7th. Did not hear from him. Disappointed that he never responded.

Professional, courteous, and responsive. My toilet had water forming around the base as "the…read morecommercial store starting with L" did a poor job on the installation. Charles came in and the entire job was about 20 minutes and reasonably priced and will last longer. I am grateful I found these guys. Thank you.

From the owner: Specializing in ductless mini-splits. Availability call today.read more

Customer Care in frigid weather in Otsego County: Monday at 8:00 AM we ordered oil to be delivered…read morein "3 business days - the day of order doesn't count." But Tuesday we ran out of oil @ 8:00 AM. So we swore a little and paid an extra $199 to have a "special delivery" After a full day of freezing, Blue Ox drove 1 mile down East River Road from Weavers Farm Market, where they regularly deliver oil every Tuesday. It was 6:00 PM. The "special delivery" was a 1 mile detour of their route at the end of the day. I feel Blue Ox took advantage of us - I feel that the Blue Ox schedulers don't give a f*ck about customers (Weaver's is 1 mile away and gets oil every Tuesday - how much effort to add our address to the delivery) Blue Ox didn't do anything "special". And that said -- $199 for delivery at 10:00 AM would have been acceptable. Paying $199 for 10 hours of misery is not acceptable. When complaining -- Blue Ox said "All we guarantee is same day delivery." -- I would like to SWEAR at them mightily -- but I need their oil to get through these horrible winters/

Im not giving them a star. I had to, to make this post...My friends who are disabled called them…read morefor a tech to come out and just light her furnace from being shut off during the summer months. NOPE!!! They want $400. for their service fee. $400 bucks!!! She even asked if she would get the money back if nothing happened to her furnace (which she bought from them 3 yrs ago and doing monthly payments) during winter months. Nope, dont get that back. WOW, she even said being with them for 10 years never had such a hassle from these money grabbing company. Leaving these people in the cold!!! What a great company ...smh...Illegal also leaving them cold :( Dont buy from them. Let them drown from their money grubbing hands!!!

The furnace quit. I called Fanchers and they were prompt in coming out…read more The furnace has codes on it so it's easy to zero in on most problems. I watched as the repairman kept repeating his testing on the electrodes ....... and finally came to conclusion it was a gas valve problem. Then he didn't have the part on the truck so he had to meet someone from the store halfway to get one. I was charged for 2 hrs labor. I felt he was just wasting time. I feel very uneasy about calling them again and will find another service. We'd always had great service when Ron was in charge.

We were told that this company was more expensive than others but it was worth it bc they would…read morestand by their work - we found the opposite. Had a technician come "fix" our AC, paid $650. A day later, didn't work. Called for follow-up, were told they couldn't come for 4 days (after 3 day heat streak) unless we paid a "priority fee." I pushed back angrily, but respectfully. Said this was bad business sense & that we shouldn't have to pay a fee on top of a failed $650 repair. Was told the tech's schedule was full unless we paid the fee for them to "move things around." I said again that's unacceptable treatment of paying customer. Said if they insisted on the "priority fee," I would not work with them & would post on social media/tell friends. I was told "don't threaten me" and "we don't take that lightly." To be clear, this was not meant as a threat, but a statement of consequences. And as they did nothing to resolve things, we are following up with bad review as promised.

Cameron & Mike are a great team of business owners, I want to express my sincere gratitude to…read moreAscend Heating for their professional furnace repair service. I was pleasantly surprised by their immediate response. They came out to my home within a few hours, despite not having an appointment and the urgency of the situation [it was 47 degrees in my home!]. Cameron and Mike are both incredibly knowledgeable and courteous. They took the time to thoroughly diagnose the problem and explain it to me in a clear and understandable manner. Their communication was excellent, keeping me updated on the progress of the repair and ensuring my satisfaction throughout the process. I would highly recommend Ascend to anyone in need of HVAC repair services [I have already sent one referral your way guys!]. They are a reliable, trustworthy, and customer-focused, and tidy [yes they clean up after themselves!] company that delivers quality work. Bonus: they were great with my cats and kid :)

From the owner: At Ascend Heating and Air Conditioning, we are driven by a steadfast commitment to honesty,…read moreintegrity, and unparalleled professionalism. Our dedicated team of fully certified technicians is always ready to provide exceptional service and guidance. We prioritize your best interests above all else, ensuring a transparent and pressure-free experience. Say goodbye to pushy sales tactics and uncertainties about pricing. With Ascend, you can rest assured that you will receive the highest quality service at the best price every single time. Experience the difference today by giving us a call and let us exceed your expectations

I'd recommend this company because when my husband called them after having 2 other coming out 1…read morestated $14000.00 Never looked at anything. 2nd came out said maybe clean it but doesn't work you need to replace all. This company called back said he'd come then my husband said not a emergency. So set a date and he promptly came pumped out 1 tank and will come back in 3 weeks to see if this corrected the problem & will pump out 2nd tank. If this doesn't solve problem we will go further but no matter what they will be hired by us for it. I'd give them more than 5 stars if I could. Other company never returned our calls & when they were contacted again told they'd call back and we are still waiting for that company that we don't and won't use.

Very nice gentleman and new what he was doing . Didn't take him long to dig down to tank, put tube…read moreover opening with new cap. Not sure what going rate I'm first timer. 300 pump, 200 to cap and 400 for the digging, total 900.