Rocko the Owner is unprofessional and instead of wanting to talk, he continued to tell me to shut…read morethe fuck up. Even after i had asked for him to try and have a civil conversation. He supposedly delivered oil to my moms house and when we advised the tanks were empty he acted like a toddler not getting his way. We had a plumber at the house confirming tanks were not full. All I wanted was him to send a tecgnician to the house to meet the plumber so we could verify with both companies. He refused and continued to repeat "Your mom has oil" for at least 10 minutes and nothing else. My mother is in the hospital and one of his comments was well she lived a great life you shouldn't care about a house that isn't going to be left to you. He then proceeded to say how everyone at the Hideout is the same and doesn't know their ass from elbow. I'm disgusted with the lack of respect and childish nature of this business man.

Sharkey's oil delivery gents are very polite and EXTREMELY careful not to spill even one drop of…read morefuel on our property. Any time we call, they are all very nice.

Whoever I spoke to on the phone gave me absolutely terrible service. She was yelling at me before…read moreshe had even confirmed my name (I was NOT the individual she thought I was) and proceeded to barely fix the attitude after she realized I wasn't. I am not looking forward to returning my truck to this location.

Customer service like the 80's when people still cared about each other and about doing a good job…read more Everybody in this place is friendly, knowledgeable and eager to help. Felt like I was in the twilight zone as you just don't get this kind of service and expertise with a friendly disposition anywhere anymore it seems. And they were all like this as I observed they were all going out of their way with the customers they were assisting. We broke down on our way to NY a couple days ago, and had arranged for a truck at this location on our way. Had to totally change up reservation and timing, leave our car at the location, get to NY to do a pick up and then back to Scranton where these guys got us set up to tow my car back home behind the UHaul. These guys and gals are dialed in and actually want to help you and they do. Total difference at my drop off spot, place empty, kid up some stairs on the phone while playing video games and me yelling up the stairwell. Still didn't hear me so I had to go through 5 minutes of prompts on the phone before I got their line ringing. He bounds down the stairs, notices me there and say "oh, hey...." Hat's off to the Scranton U-Haul crew, true professionals, and made a difficult trip way, way easier. God bless your crew!

If cash is what you got than this may be a good place to do business they do not offer financing…read morewhich is something that my husband and I need. They are friendly and open to answering questions. They have good prices as well.

I had an issue with an oil leak in my 217 series Honda self-propelled mower. They carefully…read morediagnosed the issue, obtained the part needed to re-seal it, and fixed it. Great job! I would not go anywhere else for repairs.

My equipment has been there two months, I've called and left messages they weren't returned. I've…read morestopped in numerous times always received a bs story why it's not done after being told twice it would be done by a certain date. I was there yesterday about 12:30 and was told it was going to be worked on in a few minutes and would be done I said I would be back tomorrow at the same time which I was today and the place is locked up and no one is answering the phone. I will stop in again soon and if it's just more bs I will just tell them to keep it and I will go elsewhere and buy new and consider this a learning experience. I dealt with the previous owner Mike for years and never had any issues. I hope this helps someone not to make the same mistake.

I rented a 10x20 storage unit for a little over a year. Everything was great and the price was…read moregood. Hard to get storage now a days and we got lucky when we found it. I have no complaints. Management is friendly, responsive and handled all my needs quickly.

Hi highly recommend this company. Staff extremely professional and knowledgeable. Great prices! And…read morecourteous.

I strongly do not recommend this company. They have no customer service skills and do not follow…read morethe law. They parked a dumpster on my property illegally. I called them to inform them, the man was rude and just made excuses, not owning up to their mistake. Take responsibility for your actions. When I informed him my house was across the street with a for sale sign on it did he really think the person renting it owned the property also. He just hung up on me. I have made numerous calls today, filed a police report for this company and the address that had it placed on my property.

Unfortunately our experience was far below poor. This company made us feel lied to, cheated and…read moredeceived. This company refused to honor their word and did not handle the issue at all. This company expects you to fix its mistakes and cover all cost. We believe the Product quality is far below industry standard and does not function properly. We purchased a set of swivel seats direct from this business. Upon receiving we immediately contacted the business to voice concerns of defects and non proper function. We were given the run around, told the owner would calls us back over 29 times. He never ever would call so we began to reach back. Every time we would call no one could help us but the owner. Once we got him on the phone he gave us some pointers to fix the issue and said he'd let us return and refund us if these tips couldn't fix the issue. Called back the next day with no success and was given the run around again. 19 calls later we finally were able to get the owner on the phone where he went back on his word claiming it had been too long and said we never reached before at all nor immediately once we noticed defect. We have documented are thread. We believe this business doesn't think it's a issue we had to call over 50 times and send over 14 emails which have not been returned. I have never had a business try to deceive us in such a manner. We believe poduct quality, Safety, customer service, and honesty were all lacking. Honesty and business go hand in hand. We have documented all communication with this business and will be filing a complaint to protect other consumer with the help of the Better Business Bureau. *All statements are based upon our personal experiences and views. No statement expressed or implied is to be used to hurt, or persuade any businesses or customers away from this business entity. These statements are based on our personal experiences and are for personal use only.

Incredibly impressed with Pocono Metal Craft. They repaired my Jeep TJ frame which had extensive…read morerust and rot along the frame / skid rail and front control bracket and could not have done a better job and at reasonable prices. The welds are textbook bubble gum appearance and workmanship is better than I could find locally. Simply the best option for Jeep frame and any custom metal fabrication. Great service too - Cole is the best!

I got my car here i love it. I would recommend them to anyone. If you have an issue they will fix…read moreit. Very friendly people. Again love love my car.

A wonderful small dealership with honest people. They treat you like family and truly care about…read moretheir customers. The car was exactly as described, and the buying process was quick and easy.