Unfortunately our experience was far below poor. This company made us feel lied to, cheated and deceived. This company refused to honor their word and did not handle the issue at all. This company expects you to fix its mistakes and cover all cost. We believe the Product quality is far below industry standard and does not function properly. We purchased a set of swivel seats direct from this business. Upon receiving we immediately contacted the business to voice concerns of defects and non proper function. We were given the run around, told the owner would calls us back over 29 times. He never ever would call so we began to reach back. Every time we would call no one could help us but the owner. Once we got him on the phone he gave us some pointers to fix the issue and said he'd let us return and refund us if these tips couldn't fix the issue. Called back the next day with no success and was given the run around again. 19 calls later we finally were able to get the owner on the phone where he went back on his word claiming it had been too long and said we never reached before at all nor immediately once we noticed defect. We have documented are thread. We believe this business doesn't think it's a issue we had to call over 50 times and send over 14 emails which have not been returned. I have never had a business try to deceive us in such a manner. We believe poduct quality, Safety, customer service, and honesty were all lacking. Honesty and business go hand in hand. We have documented all communication with this business and will be filing a complaint to protect other consumer with the help of the Better Business Bureau. *All statements are based upon our personal experiences and views. No statement expressed or implied is to be used to hurt, or persuade any businesses or customers away from this business entity. These statements are based on our personal experiences and are for personal use only. read more

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Incredibly impressed with Pocono Metal Craft. They repaired my Jeep TJ frame which had extensive rust and rot along the frame / skid rail and front control bracket and could not have done a better job and at reasonable prices. The welds are textbook bubble gum appearance and workmanship is better than I could find locally. Simply the best option for Jeep frame and any custom metal fabrication. Great service too - Cole is the best! read more

Pocono Metal Craft - Metal Fabricators Near Me - Cresco, Pennsylvania