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    U-Haul - Scranton

    4.0 (6 reviews)
    Open 7:00 am - 7:00 pm

    Services - U-Haul - Scranton

    Truck rental

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    Grand Storage Olyphant

    Grand Storage Olyphant

    4.2
    (5 reviews)

    APPALLING. I had…read morejust paid for my storage unit for the month and my partners and I were reorganizing it and the dumpster was locked, so we left our garbage nicely outside the dumpster for whoever opened the dumpster next and took care of it - like they always do. I just received a call from a woman bashing me, making fun of me and yelling at me for leaving garbage next to a dumpster that was locked right by the gate at the storage unit. She told me she had overlooked my unit and to come "pick up my shit" in the next half an hour or my storage unit would be taken from me. There are no signs and I was never told that the dumpster AT the storage unit I paid for was of use for me?? Because why wouldn't it? And the way I was spoken to by this woman was appalling and incredibly unprofessional. Do NOT rent from this place unless you're ready to file a police report over stolen goods and want to be talked to like you're nothing. Moving storage units ASAP. Note: They say they "pride themselves on great customer service and a clean environment". Their customer service does not exist - and if it does, it's basically impossible to find and contact - and there has not been one instance that I have gone into my unit and garbage, bugs, leaves and dirt were not littering the hallway.

    I recently decided that some of my furniture was too big for my townhouse, and began searching for…read morea place to store it until I decide what I want to do with it. I began calling around to locate a climate controlled unit. The manager, Liz and her staff were so friendly and accommodating that I knew this was the place to store my things. Not only is this property kept spotless, this week when I went to put a few more things in my unit, I came upon Liz and her staff scrubbing the outsides of all of the locker doors. With the pandemic that we all face I was so impressed and wanted to share how awesome it feels to support a local business that goes to such lengths to be sure we can be safe when using its facilities. Great job, OSS!! Thank you.

    Keystone Propane Service

    Keystone Propane Service

    1.8
    (15 reviews)

    Asked numerous times to have leaky tank removed from previous owner. They came and stopped leaking…read morein July/August. Suppose to get tank September/October. Tank still here. They would have had a shot at being my supplier, but not now!

    We are Very Disappointed with Keystone Propane~ Back in…read moreearly 2024 we had an On Demand Generator installed and Purchased 2 (two) 120 gallon Tanks from Keystone and had them install them and fill them~ Since Then we have had them come out twice to put propane in them~They will come and do the tanks if they are at 50% or Less, (which makes sense) and have not had any problems with them coming to do this in a timely manner~ We Once again (in 2026) Decided to get another On Demand Generator for our Building which has a separate electric meter~ So we Contacted Rinker Inc. again (in Nov. of 2025)-(who we would Highly Recommend, They are a Great Company, and the People who Work there are Fantastic and very Helpful) and we set up and Appointment/Day for them to come out and put the Generator in, which was Jan. 19, 2026~ So we Contacted Keystone Propane (in Nov. 2025-talked to Kara) told her that we were getting another On Demand Generator put in by our building/barn (Jan. 19, 2026) and would like to purchase another 120 gallon tank (and Rinker inc. had also contacted them and gave them the date) and have them install and connect it~ The week before the 19th of January, (on a Monday) We had Not Heard anything from Keystone Propane, so we called a few times and left messages for them to reach out to us, and received No Call~ So we called Rinker inc. and Julio said he would call them~ He called us back and said that Kara would be calling us on Wednesday or Thursday~Thursday came and we still did not hear anything, so around 3pm we called and got Kara and she said "Oh, we are going to have to push it to the next week (the week of the 26th Jan.) The Next week came and by Thursday we called again, this time we talked to "Tammy" Oh, we are so Booked up, not sure when we can do it, did not realize that it was a new installation (BS) They Did Know that it was a New Installation~We told her that "we did not think that was very fair, since we had set this up back in November of 2025" She hemmed and hawed and then told us that the soonest that they could do it was "Friday February 20th, 2026" (Very Frustrating) So We called 16th or 17th (Feb.) to find out what time on the 20th and talk to a Guy that said we were on the schedule for the 20th and someone would call us on Thursday the Day before to let us know what time they would be there~Thursday around 3pm we had not heard anything so we called and "Tammy" answered~When I Told her someone was suppose to call us to let us know a time for the following day, she said (and I Kid You Not!) "We Do Not Have You on the Schedule" I Said "Tammy!...You are the One Who Set the Schedule for the 20th!" She Hemmed and Hawed Again, Then told me that she would have to call me back (Smh) I Looked at My Husband and Said "I am Calling Rinker's and talk to Julio" which I did, and scheduled them to come the following Wednesday (25th) to install a brand new tank for the Generator and Connect it, which they did~ Like I said, Highly Recommend Rinker Inc....Should have gone with them to begin with, would have saved a lot of Frustration, but they were more expensive than Keystone for the tanks and now I know why...The Two Tanks that we Purchased from Keystone (back in 2024)were Not New (that's why they were cheaper) And Still Have Not Heard Back From Tammy or anyone at Keystone, since the 19th of February, when "Tammy" "said I have to Call you Back" Really Do Not Know What Their Issue Was, but Do Feel that if they were having issues, they should have Communicated Truthfully with Us~ Like I said, Very Disappointed with Keystone Propane and if this is how they Treat Customers and run their Business...They Need to Take a Step Back and take a look at how they handle things within the business~Truthful Communication would be a Starting Point~

    U-Haul - Scranton - truck_rental - Updated August 2026

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