New self storage facility with loads of space. Very convenient location. Owner Martin was nice and…read morehelp. They even have online signup.

From the owner: Hughestown Self-Storage was created in 2021 by three brothers who grew up in the area. Several…read moreyears ago, the brothers sold a self-storage facility they built from the ground up, but knew one day, they would find the perfect location and build another, larger self-storage facility. Now Hughestown Self-Storage, near Pittston, in Luzerne County, Pennsylvania, was built from the ground up. We offer the highest quality storage units in Northeast Pennsylvania at competitive prices. We value customer satisfaction and strive to provide professional service to every person who rents a unit online or visits our office. Our self-storage units are perfect for individuals or businesses looking to store items short, or long, term, with rental units offered conveniently on a month-to-month basis. Come visit us and see how we can help you lessen your stuff at home or in the office, and know it is safe and secure at our facility.

Clean facility, friendly manager, easy access all on 1 floor, 2 entrances. Disappointed in the…read moreprice jumps! Was loving this location until I seen the next rent price. My previous ESS facility that I've used for 6yrs would up the price after minimum of 6mo and only $15-$30 a time when available units were low. Frustrating for this one to raise it by $69 after only 3mo when there are currently 8 available units for my size, so for that I give it 3/5 stars. Otherwise, I would've given it 5/5 if it weren't for the huge price jump in such a short time with plenty of available units left. Has me considering leaving the company as a whole after using them for 6yrs across 2 different moves. Makes me wonder what the next price jump is going to look like in another 3mo, definitely bummed out about it bc I loved this location otherwise & always had good experiences at both ESS facilities.

This place be poppin' like George Stepoppon'nopolis!…read more You'll love the green and white color theme and new facility that took over where K-Town's stompyard stood. I'm just so thugged out when I think about all the stuff I can put in their units.

They are pleasant and curtious and offer a reasonable value. The units are clean and functional…read moreand have a multitude of cameras and a code access gate. The entrance to the units is only about 1.5" so using a hand truck isn't a problem. The area where the units are is flat and well paved. This facility has a hill and curve as the entrance to get to the lot and the spacing of the units limits access by a large moving truck. The hill at the gate and at the road enterance are also troublesome to navigate with a large moving truck. During the winter the snow is plowed up against the unit doors, bring your own snow shovel for access!

Whoever I spoke to on the phone gave me absolutely terrible service. She was yelling at me before…read moreshe had even confirmed my name (I was NOT the individual she thought I was) and proceeded to barely fix the attitude after she realized I wasn't. I am not looking forward to returning my truck to this location.

Customer service like the 80's when people still cared about each other and about doing a good job…read more Everybody in this place is friendly, knowledgeable and eager to help. Felt like I was in the twilight zone as you just don't get this kind of service and expertise with a friendly disposition anywhere anymore it seems. And they were all like this as I observed they were all going out of their way with the customers they were assisting. We broke down on our way to NY a couple days ago, and had arranged for a truck at this location on our way. Had to totally change up reservation and timing, leave our car at the location, get to NY to do a pick up and then back to Scranton where these guys got us set up to tow my car back home behind the UHaul. These guys and gals are dialed in and actually want to help you and they do. Total difference at my drop off spot, place empty, kid up some stairs on the phone while playing video games and me yelling up the stairwell. Still didn't hear me so I had to go through 5 minutes of prompts on the phone before I got their line ringing. He bounds down the stairs, notices me there and say "oh, hey...." Hat's off to the Scranton U-Haul crew, true professionals, and made a difficult trip way, way easier. God bless your crew!

Still waiting to hear back from you Storage Sense on how you can help me with the almost 50%…read moreincrease in my rental rate. I emailed you two days ago. You clearly havent put the extra money into capital improvements or customer service. People who rent storage space are very often the most vulnerable and financially insecure parties. What can you do?

We rented a unit in October for $59. They raised the rent in January and then again in March. We…read moreare now paying $134 for the same space.