APPALLING. I had…read morejust paid for my storage unit for the month and my partners and I were reorganizing it and the dumpster was locked, so we left our garbage nicely outside the dumpster for whoever opened the dumpster next and took care of it - like they always do. I just received a call from a woman bashing me, making fun of me and yelling at me for leaving garbage next to a dumpster that was locked right by the gate at the storage unit. She told me she had overlooked my unit and to come "pick up my shit" in the next half an hour or my storage unit would be taken from me. There are no signs and I was never told that the dumpster AT the storage unit I paid for was of use for me?? Because why wouldn't it? And the way I was spoken to by this woman was appalling and incredibly unprofessional. Do NOT rent from this place unless you're ready to file a police report over stolen goods and want to be talked to like you're nothing. Moving storage units ASAP. Note: They say they "pride themselves on great customer service and a clean environment". Their customer service does not exist - and if it does, it's basically impossible to find and contact - and there has not been one instance that I have gone into my unit and garbage, bugs, leaves and dirt were not littering the hallway.

I recently decided that some of my furniture was too big for my townhouse, and began searching for…read morea place to store it until I decide what I want to do with it. I began calling around to locate a climate controlled unit. The manager, Liz and her staff were so friendly and accommodating that I knew this was the place to store my things. Not only is this property kept spotless, this week when I went to put a few more things in my unit, I came upon Liz and her staff scrubbing the outsides of all of the locker doors. With the pandemic that we all face I was so impressed and wanted to share how awesome it feels to support a local business that goes to such lengths to be sure we can be safe when using its facilities. Great job, OSS!! Thank you.