They are pleasant and curtious and offer a reasonable value. The units are clean and functional…read moreand have a multitude of cameras and a code access gate. The entrance to the units is only about 1.5" so using a hand truck isn't a problem. The area where the units are is flat and well paved. This facility has a hill and curve as the entrance to get to the lot and the spacing of the units limits access by a large moving truck. The hill at the gate and at the road enterance are also troublesome to navigate with a large moving truck. During the winter the snow is plowed up against the unit doors, bring your own snow shovel for access!

APPALLING. I had…read morejust paid for my storage unit for the month and my partners and I were reorganizing it and the dumpster was locked, so we left our garbage nicely outside the dumpster for whoever opened the dumpster next and took care of it - like they always do. I just received a call from a woman bashing me, making fun of me and yelling at me for leaving garbage next to a dumpster that was locked right by the gate at the storage unit. She told me she had overlooked my unit and to come "pick up my shit" in the next half an hour or my storage unit would be taken from me. There are no signs and I was never told that the dumpster AT the storage unit I paid for was of use for me?? Because why wouldn't it? And the way I was spoken to by this woman was appalling and incredibly unprofessional. Do NOT rent from this place unless you're ready to file a police report over stolen goods and want to be talked to like you're nothing. Moving storage units ASAP. Note: They say they "pride themselves on great customer service and a clean environment". Their customer service does not exist - and if it does, it's basically impossible to find and contact - and there has not been one instance that I have gone into my unit and garbage, bugs, leaves and dirt were not littering the hallway.

I recently decided that some of my furniture was too big for my townhouse, and began searching for…read morea place to store it until I decide what I want to do with it. I began calling around to locate a climate controlled unit. The manager, Liz and her staff were so friendly and accommodating that I knew this was the place to store my things. Not only is this property kept spotless, this week when I went to put a few more things in my unit, I came upon Liz and her staff scrubbing the outsides of all of the locker doors. With the pandemic that we all face I was so impressed and wanted to share how awesome it feels to support a local business that goes to such lengths to be sure we can be safe when using its facilities. Great job, OSS!! Thank you.

New self storage facility with loads of space. Very convenient location. Owner Martin was nice and…read morehelp. They even have online signup.

From the owner: Hughestown Self-Storage was created in 2021 by three brothers who grew up in the area. Several…read moreyears ago, the brothers sold a self-storage facility they built from the ground up, but knew one day, they would find the perfect location and build another, larger self-storage facility. Now Hughestown Self-Storage, near Pittston, in Luzerne County, Pennsylvania, was built from the ground up. We offer the highest quality storage units in Northeast Pennsylvania at competitive prices. We value customer satisfaction and strive to provide professional service to every person who rents a unit online or visits our office. Our self-storage units are perfect for individuals or businesses looking to store items short, or long, term, with rental units offered conveniently on a month-to-month basis. Come visit us and see how we can help you lessen your stuff at home or in the office, and know it is safe and secure at our facility.

This place be poppin' like George Stepoppon'nopolis!…read more You'll love the green and white color theme and new facility that took over where K-Town's stompyard stood. I'm just so thugged out when I think about all the stuff I can put in their units.

Clean facility, friendly manager, easy access all on 1 floor, 2 entrances. Disappointed in the…read moreprice jumps! Was loving this location until I seen the next rent price. My previous ESS facility that I've used for 6yrs would up the price after minimum of 6mo and only $15-$30 a time when available units were low. Frustrating for this one to raise it by $69 after only 3mo when there are currently 8 available units for my size, so for that I give it 3/5 stars. Otherwise, I would've given it 5/5 if it weren't for the huge price jump in such a short time with plenty of available units left. Has me considering leaving the company as a whole after using them for 6yrs across 2 different moves. Makes me wonder what the next price jump is going to look like in another 3mo, definitely bummed out about it bc I loved this location otherwise & always had good experiences at both ESS facilities.

I have called and e-mailed this company many times. They have not responded to me or reimbursed me…read more I reported this to the Better Business Bureau on June 28th, and they have reached out to Storage Sense twice, with no response (see attached). They took my money after I moved out, with plenty of notice, and now they refuse to pay me back or even answer me.

Our family used Safe and Sound Storage for short period while relocating for work. We were…read moreextremely impressed with their customer service. Within hours of setting up our account at a kiosk we were contacted by the owner, welcoming us and thanking us for our business. The storage unit and property was clean and felt very safe. If we need storage in the future, Safe and Sound in Mayfield would be our first pick!