APPALLING. I had…read morejust paid for my storage unit for the month and my partners and I were reorganizing it and the dumpster was locked, so we left our garbage nicely outside the dumpster for whoever opened the dumpster next and took care of it - like they always do. I just received a call from a woman bashing me, making fun of me and yelling at me for leaving garbage next to a dumpster that was locked right by the gate at the storage unit. She told me she had overlooked my unit and to come "pick up my shit" in the next half an hour or my storage unit would be taken from me. There are no signs and I was never told that the dumpster AT the storage unit I paid for was of use for me?? Because why wouldn't it? And the way I was spoken to by this woman was appalling and incredibly unprofessional. Do NOT rent from this place unless you're ready to file a police report over stolen goods and want to be talked to like you're nothing. Moving storage units ASAP. Note: They say they "pride themselves on great customer service and a clean environment". Their customer service does not exist - and if it does, it's basically impossible to find and contact - and there has not been one instance that I have gone into my unit and garbage, bugs, leaves and dirt were not littering the hallway.

I recently decided that some of my furniture was too big for my townhouse, and began searching for…read morea place to store it until I decide what I want to do with it. I began calling around to locate a climate controlled unit. The manager, Liz and her staff were so friendly and accommodating that I knew this was the place to store my things. Not only is this property kept spotless, this week when I went to put a few more things in my unit, I came upon Liz and her staff scrubbing the outsides of all of the locker doors. With the pandemic that we all face I was so impressed and wanted to share how awesome it feels to support a local business that goes to such lengths to be sure we can be safe when using its facilities. Great job, OSS!! Thank you.

I have called and e-mailed this company many times. They have not responded to me or reimbursed me…read more I reported this to the Better Business Bureau on June 28th, and they have reached out to Storage Sense twice, with no response (see attached). They took my money after I moved out, with plenty of notice, and now they refuse to pay me back or even answer me.

Our family used Safe and Sound Storage for short period while relocating for work. We were…read moreextremely impressed with their customer service. Within hours of setting up our account at a kiosk we were contacted by the owner, welcoming us and thanking us for our business. The storage unit and property was clean and felt very safe. If we need storage in the future, Safe and Sound in Mayfield would be our first pick!

I simply called to ask for prices as I am comparing different storage places to see which is in the…read morebest price range for my budget. Michelle answers and tells me that she doesn't have the prices right now and that I must call back in 20 minutes to ask the manager for them. I call back 5 mins later and just ask Michelle for two unit prices and she gives them to me no problem. At this point I'm completely frustrated, so I come on here and the first post I see is "manager Michelle is awesome to work with." So your the dang manager Michelle, you lied to me, and u refused to help me obtain the information i needed to decide what unit place I will go with. Well guess what, you WOULD have gotten my business bc your the cheapest but I'll pay more to NOT deal with this drama. You just lost a customer!!!

This is a very reasonable facility with great access hours. We reserved 3 units and unloaded the…read moremoving truck on a Sunday. Not realizing we would need a 4th unit until we were there. In a panic, we made a call to one of the owners and he came down right away and gave us access to an additional unit. They are terrific to work with and I would highly recommend them. We came back that Monday and the office manager Laura was also very helpful and understanding. Definitely a 5 star facility.

This storage facility offers 24 hour accessibility. It is very clean and the people working there…read moreare very friendly.

I absolutely would recommend and use Community Self Storage! The owners and staff are beyond…read morecourtesy, responsible and kind! I was sad to move as I used them for over 6 years!! It was an absolute pleasure using them!! They also have U-Hauls which made everything so Convenient!!

Not the biggest around but definitely one of the friendliest with Estelle, the sweetest little…read morefrenchie greeter around! 24/7 access to indoor storage spaces & outdoor storage of "toys" such as boats & our RV. Friendly and helpful staff with easy access about 1/4 mile from the highway.

I rented a 10x20 storage unit for a little over a year. Everything was great and the price was…read moregood. Hard to get storage now a days and we got lucky when we found it. I have no complaints. Management is friendly, responsive and handled all my needs quickly.

Highly recommend! The couple who arrived to clear out 30 yrs worth of basement and garage junk…read more(including two large tractors!) handled this considerably dirty job quickly with a smile and "can do" attitude. They made two trips in the same day, which was incredible bc otherwise we'd have to come back the next day (we live 3hrs away). They were easy to coordinate with and very responsive and customer focused.

Use this company a year ago to do a removal after an eviction. Discovered that this month Aug 2025…read morethe company used my credit card info for insurance purposes. I will be filing a civil suit against them. STAY AWAY FROM THESE CROOKS !!

Hired these guys to remove an old shed, and they knocked it out of the park!!! Other companies…read morewanted everything to be curbside, they looked at it and made me a very reasonable offer to take it down and remove it. The work was done quickly and there was nothing left behind. They also took away other things around the yard that I asked for. Very pleased with them, will be using them again soon for a much needed basement clean out. I highly recommend them.

I would 100% recommend Lug It Away Junk Removal. Every part of the process was easy. I coordinated…read morethe removal of a few couches and chairs with Jimmy. He was very responsive, organized, and professional. I called and within 24 hours, I had a fair price and a scheduled day for removal of items quoted. The day of, they showed up on time. They came prepared and looking professional. Within a 1/2 hour, I had a room free and clear of all the junk. This had to be the easiest project and the credit goes to Lug It Away Junk Removal.