Unresponsive nasty manager. My storage unit for which I was paying almost 200 dollars a month had…read morea broken concrete threshold, allowing a large space for water, leaves, and rodents to destroy my stuff. Awful ripoff. I addressed this with him once before and he did a bandaid fix which didn't work. Awful, disreputible business. Stay away.

From the owner: IMPACT Self Storage is your self storage solution offering ready-to-rent storage units at…read moreaffordable rates. Start storing today! Providing amenities and features such as, drive-up access, fully fenced with gated access, online rental and bill pay.

I had someone from AAA come out and look at my belongings in April for a move in August. For some…read morereason, he was not able to give me a contract at that time. He gave me a quote and said to get in touch with him in June. Fast forward to June and it took him 2 weeks to come up with a contract. At that point, I couldn't trust them to make our move. I decided to go with someone else that was able to communicate quickly and that was able to get us a good price.

Mayflower came today to pack and load my entire apartment for a long distance move. They did a…read morewonderful job!! It's not often that I'm happy with moving services but I'm very pleased with their service. They arrived on time, packed everything very carefully, and wrapped all of my furniture in shrink wrap and cloth to protect it/keep it clean. They also were very polite the entire time even though my dog was barking and going crazy at them. I am very impressed with their professionalism!

This place is great! They have a service where you can pre-purchase pellets for your pellet stove…read moreand they will store them for you. By doing this, you can pick up as many bags of your pre- purchased pellets as you need, but not have to worry about storing 5 tons (literally!) of pellets at your home. We pick up about 10-15 bags at a time. It's easy, convenient and the staff is super nice and helpful. Great place and a great service for the winter months.

Very bad experience with Storage King-Lords Valley. We had been loyal customers for ten years…read more When we decided to clear out on the (agreed upon) last day of the month we found that they had changed the lock on us claiming non receipt of payment for the previous month! In good faith we immediately re-issued a second check clearly stating on the check that it would replace the original check that wasn't received (this 2nd check was delivered to them personally). After clearing out we returned the keys by leaving them in the storage space as instructed. The 2nd check was cashed AND SO WAS THE ORIGINAL CHECK when it was received days later! Now they won't refund us for the over-payment claiming we didn't return the keys AND they are also charging us an additional $50 claiming they needed to get a locksmith to get into the space. Now is the way to treat a loyal customer? I think not.

These guys were unbelievable. They got to the apartment early, started moving everything out, even…read morethough they were told to bring it to the basement and pull it up the stairs by the Superintendent they were fantastic. This company is absolutely the way to go.

I have moved more than 5 times in the last 10 years I also…read moredon't write reviews but since I found these guys on yelp I feel obligated to say something YOU WILL NOT FIND BETTER MOVERS moving sucks and is very stressful but these guys made easy and fun. Not only they gave me the best price, but the total at the end was exactly what was estimated The time they started and finish was just as they estimated 2 weeks before I even box my stuff They did a couple of extra chores for me and kept the good mood through the entire day I have dealt with movers more than the average and have not seen better service If you're looking to move do your self a favor and call them, or get your belongings wasted like me before I found them