I scheduled a appointment for a front end check and a alignment of my 14 Ford. It was found that…read morethe tiered ends were seized and required replacement before a alignment could be done. I approved the repairs and all the work was completed. The steering and alignment has not been this precise and responsive for years. I appreciate their honesty in not selling you services that are not needed. If they feel something is needed they will photograph it and show why parts or services are needed. Totally honest with the customer. I will be bringing my vehicles back in the future

I have been a customer for several years, and continue to go there when I am back in Scranton even…read morethough I moved away last year. They have taken me numerous times without an appointment, and go out of their way to get me back on the road after unexpected issues. I have found them to be trustworthy and reliable. They always show me photos of unexpected findings on inspection before proceeding with repairs. And they're nice people too!

Unprofessional and unorganized…read more Called to schedule an inspection and told the guy on the phone I won't get off of work until 12 PM. He says that's fine and when I come in I get told "our inspections are in the morning."

Very prompt service for my flat tire. Very nice staff. Great prices. Would go there again.read more

As I traveled from Maine to Pennsylvania on Sunday I had unexpected car trouble; at times I did not…read morethink I'd make it. We still have to travel from Pennsylvania to Florida, so we needed to have the car looked at. We were able to get it into the local dealership in Wilkes-Barre. Unfortunately they told us we needed a new transmission, which would cost $9000, and it would take at least two weeks to repair it. My brother-in-law checked with a friend of his to find a local mechanic who could give us a second opinion. He recommended Dan Riley, a transmission specialist who owns Reliable Auto Repair in Wyoming, PA. Dan listened to us describe the issues, took apart the applicable areas of the car, did some needed adjustments, and the car is now working fine. Even with the new brakes it needed the bill came to less than $1000. We are very grateful there are still ethical car repair facilities in the world. Thank you Dan. We highly recommend Reliable Auto Repair in Wyoming!

I needed a part for my transmission..finally got it ..call the owner who would put it in ..its been…read moreover a month now ..I have been calling him and won't return any of my calls..he told me the car was safe to drive ..I called again and again but when I do get in touch with him he tells me he will call me back ..never does ..he does know about the problem and said he will fix it ..but never gets in touch with me I left my name and number numerous time but no return calls ..I feel if someone doesn't want to do the job just tell me the part was a 700.00 part ..

Friendly, Fair, I have referred both a family member and neighbor to them who also happy with the…read moretop quality and service. Great service, quality work, everything taken care of by them with insurance. They made the insurance claim work easy, arrange a date, and have your car clean when you arrive. This is a collision repair center you can feel confident in knowing everything will be fair and done with expertise. A Class Act.

I had an unbelievable experience with Kelly's Collision after a recent accident. Joe and his crew…read morewere timely, professional and extremely thorough. I picked my car up today and it looks almost brand new. I can't recommend them enough for their excellent customer service and top of the line workmanship! I only wish that I could give them more than 5 stars!

After in past years having my cars repaired at other body shops with long waits, sometimes weeks,…read more when my car was at those shops for body work, poor work done etc., it is an absolutely wonderful experien ce have my car repaired at Bob Theil's auto body shop. I have had my recent accident induced car body damages repaired at "Theil's"...with excellent results! BOB is very precise,thorough and beyond fair with his estimates.... Before dealing with Bob, I had my car body repaired at an auto body shop in Carbondale...a few weeks post repairs a clear covering over the paint started to bubble and peel... Thinking maybe there was a recall issue with my Honda Civic's paint ,I went to Burne Honda ,where I purchased my car..The service manager kindly looked at what was happening to the paint called Bob Theil and asked him to diagnose what .might have been the cause... Bob said yes and for me to go right over for him to evaluate my car's paint issues.... Bob evaluated what he saw and diagnosed a faulty prep job done on my cat before it was painted...So it was not a factory issue..... Bob did this favor for Burne Honda ( and ultimately me,) and did not charge for this.! Also the shop is immaculate , my car was done in such a timely manner,and looks GORGEOUS! THANKYOU so much , BOB,son Bob and other employees Linda Helene Burns

I was in town just for a few days and happen to park to closely to a curb and it detached the under…read morecarriage in front of my car.. it was dragging along the street so I needed it fixed quickly and when I searched for places, most were already closed, but Bob Thiel's told me to stop by and they'll take a look. He fixed it quickly. They were very nice and definitely made Scranton a positive experience so far.

American Towing helped me when I was broken down on I-81. They came out quickly and their pricing…read morewas more than fair. I definitely recommend them in the future.

Left on Google and they deleted it so, Yeah, I did leave a one-star review because I mentioned I…read morewas out of state, and when I would Google towing companies, yours would show up under multiple different phone numbers. How was I supposed to know you have 2 different numbers for one company? Also, don't exaggerate; I called twice, 2 different numbers, not 4 times. You called my sister 4 times asking her why she gave you a one star, when it was me; she had to block you as well. Plus, you were rude when I called the second time to a completely different number. Learn some customer service if you have a business. Including my call record: 2 different numbers within minutes lol, so my one star stands since you were rude and now you're trying to lie on my name. When I called the second time minutes later, you picked up "You just called me; call someone else." So save your time; go somewhere with better customer service.

Very disappointed in a quote I got from the shop.... I bought the materials because they were on…read moreback order but I was able to find them...(lugnuts&stems for a tire) the quote was 350$-550$ and I was actually able to get the work done at a local garage for 80$... I used your services in the past but never will again... I called the manager and he was not very receptive to my concerns

Got oil change inspection & tire rotated. Very satisfied. Young lady who checked me in was…read moreprofessional & polite.

Liers An Rip Offs ... I pulled up too their Location And The energy and vibe was off from the time…read moreI walked in . Stood at the Window like 4-5 mins before even being acknowledged while it's 2 woman sitting there the whole time doing absolutely nothing...Just for one of them too finally come and slide open the glass and just look at Me till I said something No type of friendly welcome ...I told her the issue I was having she goes to the back tells the guy I sat in the window watching him frown Up...Then she comes back an goes wait outside someone will be out there shortly. The Guy then comes Out , I Had A Bent Pipe Exhaust From A Tree branch haven too Swang out too wide in a Tight Space after a delivery in A residential neighborhood in Pennsylvania...But Anyway the Guy after not even Looking at it for secs Goes Ooo You'll never Be able too Bend That Back SThe Crease at the Bottom Were It's Bent You'll basically pull apart All type of other things ... Now I'm not the brightest light in the chandelier but I recognize When it's trying too be fed to Me , Then He goes on too Say You'll have too Bring it in the Shop Let the Exhaust Kool Down (Mind You it's High 30s Low40s Degrees out) Says they Would have too take it All apart and Cut The Tip Off The Exhaust "It Want Match the other But Will Look Better" Soo I Kindly told Him You know what . Don't even worry about it ... I Then Drove Right Down The Road Found A Telephone Pole That I Was Able Too Pull On Side Of . Climbed Up on top Of My Rig With a 2 Inch strap , Wrapped it around The Telephone pole and My Exhaust And With The Truck Still Running Bent it Right Back In Place As If It Never Happened and it Looks Great Didn't even take Me But 10 Maybe 15mins . Soo Yeah I definitely Wouldn't trust these Guys Too Put fuel in My vehicle if I ran out of Gas.

I couldn't have found worse service had I picked blind. Mechanic caused damage to my car and they…read morehave every excuse in the book why it isn't their fault. Owner took no responsibility and instead wanted to argue. Worse company I ever came across.