my vehicle was stuck in my driveway because it needed a battery…read more I am older, with a sickly husband mark came to my home, jumped the vehicl, brought it to his garage, replaced the battery and returned it to me I am forever thankful and he has a new customer for life!!!!!! he's just the best

Gas prices are reasonable full service station always friendly pump person I don't use them for…read moreservice my vehicle are new and under warranty

Good honest people…read more We bought an RV in PA and needed it to be checked out before we drove it back up to NY. These guys took great care of us. Barbara at the front desk was patient and answered all of our questions over the phone. Straight up good people!

Courteous and professional towing service. Jerry was terrific--got Jeep out of ditch in minutes.read more

Our experience with Dave at DMI. I brought my car in for an inspection and a horn repair. I was…read moretold I would need to drop my car off and leave it for a few days as the part would need to be ordered. I was called the very same day a few hours later that my car was all good and could be picked up. When I picked up my car and went to start it after paying almost 500.00 the brake light was flashing and the anti skid light is on and the button that controls the anti skid light will not work. I immediately went back inside and Dave says " oh those lights were on when you brought it in". He then asks " when ls the last time your brakes were done" ? Didnt he just inspect the car? So shouldnt Dave know the condition of my brakes? His claim that the lights were on is completely untrue. Then he starts telling some story of all these things he now thinks it could be. He tried telling me because I use my emergency brake from time to time that's the cause of the brake light now flashing. And other ridiculous reasons for the lights on. The lights were NEVER on. I took my car to another dealer and he said the clock spring installed is bad. And the wheel was not straight when the work was done causing the lights that are now on. I bring the car in to Dave again and he tells my husband he will be charging for his diagnostic time and the car could be with him into the next week. My husband then said we would not be paying so Dave refused to look at my car after he did work and caused these other issues. In the meantime I called a local dealer to see if the clock spring had indeed been ordered and they said no. They said they hadnt sold a clock spring since last year. Dave at DMI is now refusing to let me check the date on the receipt he supposedly obtained from the local dealer. The same dealer that is insisting they did NOT sell DMI that part to install in my car. Dave stated "it's against the law to have a dealer tell you if a part was purchased from a dealer by a mechanic to put in your car". That's not true at all. Dave at DMI does an extreme amount of double talking and if you bring your car there the amount of red flags this guy is raising is alarming. If you dont agree with him he will refuse service. He has this notion that he is superior to all dealers and mechanics around him. I know this because he states that "he's the best around" in conversation. Something is seriously very fishy about this whole place and the service. My advice, go somewhere else. Dave thinks very highly of himself and he's really just stroking his own ego. I gave 1 star because I had to. Definitely even 1 star is not warranted. . UPDATE: So after taking my car to the dealership today we found a receipt so yes a clock spring was ordered. However, I was told that 1. My inspection sticker was not correct and 2. that without a doubt the brake light and anti skid light were on strictly due to the work Dave did on my car. As we tried to explain to Dave but his ego got the better of him the lights on the dash clearly came on because when he put the clock spring in he DID NOT have the wheel straight. Dave tried to insinuate the lights were on when I brought the car in. Dave had the wheel pointed at a 360 degree angle which was tripping off all the lights. Clearly he lied. And yes Dave had my car again to see why the lights were on ( knowing all the while what the reason was) and wanted to charge us again looking for all these causes but his less than professional work. He kept coming up with all these lame excuses for the lights on. Dave acted all tough today until I called and had an officer show up to check my inspection sticker that she verified was not legal. So to wrap up Dave had to reimburse me $325.00 with an officer present. I am having the car checked out by the dealer as we DO NOT trust a proper inspection was performed at this point. Dave thinks he's a tough guy and is extremely rude but not so rude with law enforcement present. Do yourself a favor and go somewhere else. I had to give 1 star to write a review but ultimately it should be a negative one.

I ran around Scranton to other mechanic and none of them compare to DMI…read more Dave is an awesome mechanic and really took care of my car. and went out of his way to make sure other small things were taking care. for as long as I'm in the Scranton area. .. Dave will always be my go-to mechanic. I appreciate you Dave. thank you for being honest and affordable.

I scheduled a appointment for a front end check and a alignment of my 14 Ford. It was found that…read morethe tiered ends were seized and required replacement before a alignment could be done. I approved the repairs and all the work was completed. The steering and alignment has not been this precise and responsive for years. I appreciate their honesty in not selling you services that are not needed. If they feel something is needed they will photograph it and show why parts or services are needed. Totally honest with the customer. I will be bringing my vehicles back in the future

I have been a customer for several years, and continue to go there when I am back in Scranton even…read morethough I moved away last year. They have taken me numerous times without an appointment, and go out of their way to get me back on the road after unexpected issues. I have found them to be trustworthy and reliable. They always show me photos of unexpected findings on inspection before proceeding with repairs. And they're nice people too!

They got to my location like 15 minutes after the call, wayyy sooner than I was expecting and…read moresooner than what they said their eta was probably going to be! Nice guys and even came back to drop the water bottle off that I left in their truck! 5 stars

I meant to do this review a while ago. I called Brayers to tow a vehicle from Mehoopany to Moscow…read more They were friendly and professional. I sent them a photo so they could assess what kind of equipment they needed. The vehicle had been sitting for a long time. They got back with me in a timely manner and we agreed on a time. I called other places and some would not even consider it and others did not take the time to give a thought out estimate. They seemed hurried and just through out a number even though this was a follow up phone call. Brayer's took the time to assess and give a solid price. They had the best price and was more professional than the others I have contacted. I want to thank them for a job well done! Mary H

Brought my damaged 2016 Santa Fe in for and estimate and Tom clearly explained what he would do for…read moremy vehicle and gave me what I thought was a more than fair price. I left my vehicle at his shop on a Wednesday, then I left for vacation and then I returned to the shop the following Wednesday and found my car beautifully repaired. No one looking at my vehicle could ever know that it had been damaged. In short I found the service here to be honest, timely, professional and honest. I highly recommend.

This was my first time ever I had to deal with my car repair because my husband was away for a few…read moredays. I hit a deer and thought that my car needed only a minor repair. I called few places to find out if they can help me and then decided to try Universal Body Shop first. I made this choice based on pleasant but still very professional tone of the phone conversation. Soon after I arrived at the shop, I knew picked the right place. Tom Basalyga, the owner, gave me all advice I could ask for. He explained what needed to done and how to file an insurance claim. With his assistance, I actually filed my claim while sitting in his office. It turned out that my naive estimate of the damage was way off and I could not drive the car because it was unsafe. Since I did not expect it, I had no ride home. Tom helped me again and drove me from his garage in Scranton to my home in Clarks Summit. It was a tremendous help! Now, I have my car back and I am trilled with the job! All the repairs are done and the car looks great! I would highly recommend Universal Body Shop to anyone but especially for someone like me who needs a lot of guidance.

Honest and smart auto repair! I am a woman who has been through the ringer with mechanics. I have…read moreserious trust issues at this point. The gentlemmen at Pine Brook have been so fair and straightforward I will never go to another mechanic. Not only have they saved me money, I can always get an appointment with them quickly, their repairs are compleated in a timely manner and they communicate with me before they do any work. I have a renewed faith in mechanics because of these guys and I feel safe sending my kids here to get their cars serviced.

as always savitski's to my rescue. thank you for always getting me back on the road quickly …read more savitski's is the best most honest polite mechanics. scott you and your staff are the best.

This is by far one of the best auto repair shops that I have been to. The staff is friendly and…read morehas a sense of humor. When they told me the price it will cost to repair my rare brakes, my first reaction was and that is because they are reasonably priced.