the worst company to deal with all hidden charges in contracts, when I signed on with Paraco they…read moreused the regulators from the previous tanks which were NOT theirs the were leased from Smith and Sons, when Smith and Sons picked up their tanks their regulators were missing , they picked up their tanks at NO charge but wanted their regulators the Paraco used,..Paraco would make good for them so I as the customer had to pay for them to Smith and Sons...I changed over to Blue Ox in November for better pricing , This is now April and Paraco tanks are still here we called many times asking for them to pick up the tanks, they are charging us 750.00 to pick up the tanks , they said because there is 20%gas they have to drain it, when I asked BLUE OX theirb policy they DONT charge for pick up now matter what gas is left, stay away from Paraco they are terrible

Thank you Paraco for coming to save my furnace and heat. A part broke in my furnace and luckily…read moreyour emergency worker Gordon came with a truck filled with parts and my heat was restored. I appreciate your emergency service and sending such a nice and competent repair person.

Absolute worst customer service I have ever seen or heard of in my life. I mean, unless you like…read morebeing called a retard, having your change thrown at your vehicle, being told you're going to get "dropped" and then chased down the road at 80 MPH. Hope you enjoy your loss of customers. This man needs Jesus.

Awesome. Amazing service from this company it's remarkable, most professional, highly trained and…read moreskilled technician, Jordan. Courteous. Excellent communicator. Got right in and set about his tasks in a most efficient, confidence instilling manner. This man knew his honorable trade and profession. Just like back years ago when it took years of training to become considered skilled and a true craftsmen - who took great pride and honoring in their work. Jordan not only resolved the issue lick-it-y split, he went way above and beyond, performing well needed service adjustments and cleaning on my wonderful propane fired living room heater unit. He provided me voluntarily most valuable advice about my unit. Most helpful and educational. What a totally pleasant, stress free, problem easily solved experience. This gentlemen, a true man of his trade, is an outstanding representative for a company that has wonderfully provided all my home heating needs for over 20 years!! Thank you, CES!! Kindest regards. Bob Hunter S Fallsburg rbhunter2025@gmail.com

We had an issue with our very old propane heater and called CES…read more They sent a very knowledgeable, respectful, and friendly young man, Marco. Marco walked us through every step of the service he performed and was incredibly efficient. The next time we need service on our heater, we would request him by name. Outstanding!

I am a brand new customer and called because I smelled propane outside of the tank. They told me to…read moreturn off the gas, and evacuate the house and they would send someone in an hour for emergency service. That was 5 days ago. I have called four more times, and each time the customer service representative apologizes for the mistake the last one made and promises me that somebody will contact me within an hour guaranteed and will be out that day. Today I spoke to customer service representative who both lied to me and said someone would call in an hour and be out today and for the 5th time no show, no call. I have no heat, no hot water and no ability to cook. Each time I called they advised me to evacuate their house, but where do they think that I'm supposed to stay with my four dogs while they no-show on the over and over again? This is supposed to be an emergency gas leak. If this is the way they respond to an emergency, I can't imagine with their customer services for regular non-emergencies. They've absolutely lost me as a customer. I don't understand how they could be so irresponsible with what could be potentially life threatening emergency.

After being a customer for several years and having a yearly argument with AmeriGas for price…read moregouging, now they automatically locked me into a contract at $3.35 per gallon for propane which is ridiculous. To get out of this fraudulent contract they want $150. So myself and two neighbors are getting rid of them. If they know you are a weekender from down state they gouge you. That's bad business. Good bye Amerigas

Very responsive and great to work with. Franz is a great guy and very accommodating…read more Highly recommend!

Their service is absolutely great. I needed propane because the power was out and my emergency…read moregenerator was running for so long. I called and they came within a matter of hours. I can highly recommend Valley Propane.

Customer Care in frigid weather in Otsego County: Monday at 8:00 AM we ordered oil to be delivered…read morein "3 business days - the day of order doesn't count." But Tuesday we ran out of oil @ 8:00 AM. So we swore a little and paid an extra $199 to have a "special delivery" After a full day of freezing, Blue Ox drove 1 mile down East River Road from Weavers Farm Market, where they regularly deliver oil every Tuesday. It was 6:00 PM. The "special delivery" was a 1 mile detour of their route at the end of the day. I feel Blue Ox took advantage of us - I feel that the Blue Ox schedulers don't give a f*ck about customers (Weaver's is 1 mile away and gets oil every Tuesday - how much effort to add our address to the delivery) Blue Ox didn't do anything "special". And that said -- $199 for delivery at 10:00 AM would have been acceptable. Paying $199 for 10 hours of misery is not acceptable. When complaining -- Blue Ox said "All we guarantee is same day delivery." -- I would like to SWEAR at them mightily -- but I need their oil to get through these horrible winters/

Im not giving them a star. I had to, to make this post...My friends who are disabled called them…read morefor a tech to come out and just light her furnace from being shut off during the summer months. NOPE!!! They want $400. for their service fee. $400 bucks!!! She even asked if she would get the money back if nothing happened to her furnace (which she bought from them 3 yrs ago and doing monthly payments) during winter months. Nope, dont get that back. WOW, she even said being with them for 10 years never had such a hassle from these money grabbing company. Leaving these people in the cold!!! What a great company ...smh...Illegal also leaving them cold :( Dont buy from them. Let them drown from their money grubbing hands!!!

I like agway I always find nice plants but when I needed a nut to hold my carburetor in place they…read moretold me It would cost $1800 to fix my cub cadet riding mower (this was a cub cadet before the company changed and started selling temu like junk mowers) well I didn't know cub cadet wasn't grampas Same cub cadet so I decided I'll buy a new one since it's only a few hundred more for a new one. They kept my old mower and I took home a new one same day..... get mower home won't start I call they say it needs to be Trickle charged. Starts once won't work again. I take my battery to battery world in vestal it's only 7% but after 2 days it's only 7% battery world tells me it's a bad battery it's garbage. So I got a new mower for $2500 it's battery wasn't new. It's leaks oil all over my garage (it's a new mower) and has an uneven cut makes my yard look like crap. DO YOUR REVIEWS PEOPLE DONT BUY CUB CADET ITS TRASH MADE LIKE ITS FROM TEMU. I feel like I was robbed won't buy anything but plants from agway ever again if that.

Grew up going here with my Dad when he needed something for the garden, house, garage etc. I…read morecontinue to shop here as an adult for the same reasons as well as pet food. Friendly staff, quality products and knowledgeable folks that really care about their customers. The prices are better than some of the big box stores but here, you are supporting a locally owned business that has been here for decades.

Highhouse is always dependable and helpful, They put a new tank in and moved it to where I wanted…read moreto have it out of the way. They also don't charge for a tank rental which is saving us $1 per gallon for propane. All in all a great company to use.

I'd give less than 1 star if I could. They absolutely hate people who need assistance with heating…read moreoil. If you receive liheap they'll treat you like trash and take their sweet time delivering while you freeze. The attitudes suck. I've been hung up on on occasions when asking when I'll get a delivery.

I am forced to leave 1 star or else I would of left None. Anyway,…read moreMy Heat Exchanger went bad. Economy Heating said that my fuel tank was also bad. ECONOMY HEATING SAID THAT IT WILL COST ME $9,00 to FIX!!! After paying $280.80 service fee they took my furnace apart and did not put it back together! There were parts and hardware all over the ground. I had a 2nd opinion. I did not need a tank. They fixed the problem for only $1,700

Hunter needs to know what's going on before he writes anything on reviews. (Last year) If you…read moredon't know the entire story make a phone call to straighten things out. This isn't grade school. I just saw your incompetent response from last year. Today I was supposed to get 150 gallons of fuel delivered to my garage. But instead they delivered a full tank. My blacktop driveway has been ruined by drivers. I fixed it since Economy wouldn't own up to the damage. Where the truck spun on my driveway the truck went off into the yard and ruined a strip of lawn also. Economy half a$$ fixed the lawn. I had to bring soil in because it wasn't fixed properly. One of your guys tried to open the overhead door by mistake I'm assuming. It's never been closed right yet until there's a warm enough day for me to mess with it so now I'm wasting fuel with cold air seeping in. But, I never said a word. I'm tired of complaining to Brandon. He's not making the mistakes. The office person doesn't have a clue to what he's doing. First initial "M". I don't want to throw him under the bus but dang he told me my fuel was delivered the day before I called and he was even able to give me a price! I had no delivery. My tank was empty. Don't bill me for wherever the fuel went to. ???? What gives with this place. I started getting fuel at Economy in 1987 and have since. No one better send my check in. I give them a blank check! The extra fuel that was delivered by mistake today needs to come out of the tank. I have to be home at the time they come to babysit. Economy used to be the best place for many years to buy your heating needs. We never had problems with anything ever until the place changed hands. And yes, I will do us both a favor before next winter and find a new supplier. I do like to support our local vendors. Hunters lie destroyed that. When you make a mistake own it!

I have been using Broedel Energy for my fuel oil and propane needs since they went into business…read more Their prices have always been good and fair and their service is the best at all times. I strongly recommend Broedel Energy to everyone!.

From the owner: Broedel Fuel Group is your locally owned energy provider. Each day we strive to uphold our motto…read morewhich is, "From Our Family to Yours." Headquartered in Hubbardsville, NY, we provide delivery of Propane Gas, Fuel Oil, Kerosene, Diesel Fuels, and Gasoline to the local communities in Madison, Oneida, Chenango, and parts of Herkimer and Otsego Counties. We pride ourselves in offering unparalleled customer service, timeliness, skill, and affordable pricing. We keep both homes and businesses warm with our heating fuels. No matter the size of your family, whether it is at home, business, or on the farm, let our family assist you with your energy needs.