I am such an optimist and, yet, I am writing this review.
It's called Papa's place but felt more like the hateful place. :(
We live near here so we walked.
1st time: The server was nice. It was super empty so she was attentive. Food was good, not excellent, just good.
2nd time: We ordered the same exact thing as the first time: French toast, eggs with bacon and sausage. The biggest difference was the service. The service was AWFUL. She brought us our food except this time it didn't look like the first time. I told her we had just been here the previous week and ordered the same thing, so why were we receiving a different plate of food. She confirmed our order, asked to see our menu, and showed me what we ordered on the menu. We told her we ordered that last time and it came differently, we asked if we could have what we were asking for, which was 2 sausages and 2 bacons.
She told us we were wrong and the plate was correct.
The audacity!
She said it didn't come with the plate and we would have to pay extra. We told her yes, we will pay, we just want our food. We were hungry and just wanted to eat.
She finally came back and rarely came to bring me coffee. When we called her over to bring my partner more OJ, she said no free refills. We told her, again, we want another, we don't care if we have to pay.
So I went to tell the owner that we had just been in the previous week and the service was what brought us back, but this time the service was plain awful. She apologized.
Finally, on Sunday we drove to Betsy's but it was sooo packed so we came here. Omg worst decision ever.
The server was the same from the 2nd time. She is not attentive, the plate of food was cold and actually took a while to come out.
Once again, she was not friendly and would disappear for quite some time. My cup was empty and could've used more coffee. I had asked for the French toast to come out first but, nope, it came out with the food.
I finally asked for more coffee since she didn't take the initiative to come or ask if we wanted more OJ or coffee.
When she came to bring me coffee, she rudely said," move your daughter or I'll spill coffee on her." I moved her high chair out of the way.
She spilled coffee all over the me and didn't apologize; instead, she said, "oops" and walked away. She came back with napkins and never apologized.
My partner was furious and said we should've waited the 30 min wait at Betsy's instead of being seated right away at Papa's. We got seated right away for a reason- it's not busy.
The service is awful and the food is okay. My plate went from a nice portion to a sad portion and the prices went up, too.
Now, we just wait at Betsy's. Never going back. They say 3rd times the charm but not here.
Service: super casual, not at all professional. She literally showed us and read the menu to tell us how our plate of food was correct- that was rude.
Food: Okay. Maybe it depends on the cook or the effort.
Why would anyone go somewhere where they're not providing excellent customer service and the server likes to argue about the food. I thought they would improve, but sadly they got worse. read more