Papa Murphy's in El Dorado Hills is supreme. The employees always take my order correctly whether over the phone, in person, or online. Everyone who works at this location who I've encountered is extremely friendly. I am always happy to make an order at their store. I could not ask for a better experience and I would highly recommend their services! *Please excuse the pizza slice that has a bite taken out of it in the photo attached. read more

Papa Murphy's - three slices of pizza in a pan - Pizza Near Me - El Dorado Hills, California

Tried their combo pizza thin crust and this is the ONLY time I've been thrilled that recession has produced a paper thin crust with paper thin toppings in a good way. Thin crust is perfect when it's thin thin, and the toppings match so it isn't top heavy. That's exactly what this Papa Murphy's has done. Crispy crust with toppings that match! Kudos!! read more

Papa Murphy's - Thin thin!! - Pizza Near Me - El Dorado Hills, California

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Tried to order one large pepperoni pizza for four hungry boys at 7:40PM (they close at 8PM), and they refused to take my order. That's just low hanging fruit as far as customer service goes. An easy win to actually do your simple job while the store says "Open". read more

Not sure what happened, but this location hass really gone downhill. The last chicken pizza we got, on thin crust, had crust as thin as a piece of paper. I'm not kidding at all. The toppings could have fiiled 1/2 cup total from a large pizza. The last two pizzas from here had similar issues. They used to be great but now I'm wary. I hope someone notices and gets them back on track. read more

Management and staff handled my food allergy with great kindness and grace. That is SO appreciated. Wonderful and highly recommended!

I'm frustrated to have to leave this review, but I'm hoping that it'll catch the attention of management or the owner of this franchise. I frequent this location and always have a good experience, so this review is about a specific situation that has happened to me twice. The first time I chalked it up to a fluke, but last time it happened again and I felt compelled to say something. The store closes at 9. Last night, I pulled up at 8:40, the open signs were still on and I walked in. They greeted me and asked if I already had an order. When I said no, they said they were closed. I said, "don't you close at 9?" They said, "yeah." I responded, "so the hours are just a suggestion?" They said "uh, yeah." I left. As I mentioned, this is the second time this has happened. If they're going to stop accepting orders prior to closing so they can clean up the store and lock the doors right at 9, that should be made clear. Being that it takes them 5 minutes to make an order, it seems logical that you could still be able to get an order in right before closing time. read more

Papa Murphy's - Looks open to me - Pizza Near Me - El Dorado Hills, California

Came here last week for the first time. The girl working here was super friendly and welcoming! Didn't wait long at all after ordering and the pizza tasted great. Great price too for a family size pizza. Look forward to coming back soon! read more

Papa Murphy's - Chicken Bacon Stuffed Pizza (Baking Required) - Pizza Near Me - El Dorado Hills, California

Jason was the most wonderful service employee I have ever dealt with. Great personality, smart, ambitious, quick. Made the greatest pizza for our Super Bowl party. read more

We called the day before our sons 2nd bday, and they were so nice- took our order ahead of time for 5 XL various pies :) everyone loved at the party. Nothing worse than crap pizza at a kid party! Very happy :) highly recommend! read more

Delicious pizza at a significantly lower price. And all I had to do was preheat the oven, remove the plastic wrap, bake for 15 minutes, slice it and serve. Consider our family your newest fans! read more

Our Papa Murphy's on Francisco Drive in El Dorado Hills, CA is Outstanding! Liam and his Entire Team are Incredible Pizza Makers and they are always very Welcoming and Friendly to Every Customer. They make our Saturday Pizza Dinners several times per month and we always look forward to their perfectly built Pizzas. We are Forever Fans of this Papa Murphy's Team & Location! We would give them 10 Stars, if we could. read more

I would give zero stars if I could. The sir who was working was SO UNPROFESSIONALLY RUDE. I bought a salad and then i went to go sit down on the bench and made me uncomfortable asking why im sitting there when paying Customers are allowed to and i was exhausted after my 8 hour shift. It was really off putting when i was trying to unwind after work after I bought my salad and said I could go outside when nobody was in the store. It was really hot outside and i preferred the air conditioning store. He was incredibly disrespectful And said I was taking up space on the bench with my stuff I mean I'm not going to put my stuff on the floor and if someone else wanted to sit down I would of moved over and I asked for a manager and he said he was the manager. I don't appreciate someone projecting their negativity on to someone who PAID to eat here. This sir should not been employed after arguing with paying customers about sitting on a bench in the store they should feel welcome to. You definitely lost business after this and It makes me never want to eat here ever again. read more

Ordered online to use a coupon. Pizzas were ready for me when I walked in the door. Toppings were large and plentiful. I got the artichoke bacon. Loved having the extra white sauce on it! Would order here again! read more

I've been to several Papa Murphy's over the years and patronize the Folsom store 3-4 times a month. Went by the EDH store on my way home and have to say this is the WORST pizza I've ever gotten from Papa Murphy's. I bought three pies and the crusts look like they were pieced together after having been ripped apart. The toppings are thrown on with zero care. The group of teenage dudes behind the counter clearly need a manager to oversee what they do. I will not be back to this store. Glad I didn't tip them. read more

I was stuck at work and couldn't take care of the order myself. My wife was navigating through the app for the first time and made a mistake on the order when I showed up I saw the pizza wasn't what we normally get for us and our picky kids I let Tyler know who was the helping me at the counter that it wasn't correct and mistakes were made on our end he immediately corrected the issue with a new pizza. Thank you again Tyler for going above and beyond what was necessary given our mess up . This location has been great to us and it people like him that keep us coming back. read more

Customer service is bad. Blonde girl and lady manager(Filipino/Mexican) talking about previous customers in a childlike way. While the pizza is only mediocre at the edh location, I will limit my regular visits to a minimum because of this. If the manager/owner reads this; it's not good practice to talk in a negative way about anyone. Especially not in front of neighbors. I'm a regular and know most people here in El Dorado hills. This will also be posted on my Facebook and Nextdoor. -Vance read more

Amazing work by these young fellas! Great Service and amazing management! I will be a frequent visitor of this location.

This Papa Murphys location hasn't always been great in the past, but I'm glad they've taken the criticism, and corrected the issues. My last few visits have been very pleasant. The boys working there are always very friendly and professional. The pizzas have been delicious, and so much better than they used to be. If you've had a bad experience in the past, I definitely recommend giving them a second chance. read more

I've always loved papa Murphys pizza . I would always get the vegetarian pizza with garlic sauce i think it was the vegetarian garden pizza . I thought it was delicious. I would recommend 100% pizza is always fresh and all you do is pop it in the oven for 15!20 minutes. I will be returning soon read more

If I could give them a zero I would! We ordered our pizzas on line, when we got there to pick them up the line was around the block! After standing in the Giant line my wife got to the counter and they had lost our order! She had to wait for them to remake it. The racks were full of pizzas but the staff had no idea who's was who's! WORST PAPA MURPHYS EXPERIENCE EVER read more

The first pizza was a vegetarian and had all the toppings. The second and third time was missing a lot of toppings. I decided to try one last time and reviewed the pizza before buying it. It was half Hawaii and vegetarian. The Hawaii only 10 percent cheese. I ask them to add a little more cheese and was told that is all we add. It appears the young worker is only allowed to put certain amount of toppings and they are doing there job. The owner is the issue! I will never go there again. read more

We have a frequent mid-week takeout with Papa Murphy's. So easy to pick up on the way home. Ingredients are always fresh. The employees are friendly and personable. We typically order a salad, large pizza, and a tub of cookie dough. They do have deals and specials frequently so we will do that as well. For instance, the Jack o Lantern pizza. That was fun! Oops I guess I will get a picture next year. Lol read more

Sent in my order thru the app. My vegetarian pizza had bacon and chicken in it; no big deal...I can wait while they make me a new pizza. But the food handling was disgusting. The young man working the register was wearing gloves, but taking his hat off and running his hands through his hair, handling money...then proceeded to make a pizza wearing the same gloves. I watched as the paper instructions fell in the floor...and then were picked up and placed on top of the pizza after assembled. I'm not a germaphobe...but some very basic food safety techniques were completely disregarded. I'll find a different location. read more

Everytime we eat papa Murphy's pizza we get stomach pains. All of us? Never fails. Even though we enjoy flavor i, I think we must be allergic to it? Anybody else experience this? read more

Tuesday night is pizza night for us. We love how close, convenient and solid the pizza is here. Great option for busy families

We have enjoyed Papa Murphys pizza for decades. Unfortunately the franchise on Francisco does not meet the standard we have seen in the past. Tonight our order was not right. The thin crust pizza never was really done in spite of even longer times in the oven. The sauce was not right. When the pizzas were picked up there was a mess in the prep area. The staff was back in a work room and not at the counter to acknowledge that a customer had arrived. With the pizza never getting beyond doughy and the concerns re the mess we attempted to get through to management. The pizza was close to inedible. The phone tree said to punch "1" for management and it hung up. Calling the order number and asking for management they hung up on us 3 times. No matter how we tried to contact someone to actually deal with the issue we were never able to get through. We can overlook some of the issues knowing the tough times with Covid and getting employees but this was beyond what we ever saw in the early days of the pandemic. read more

They always have my order ready and perfect! I always change things and I have never had an incorrect order. Also, very friendly! My families favorite pizza place! read more

wow! tonight was my first time ordering from Papa Murphy's and my family loved it! First the costumer service is amazing! Very polite and helpful. Second the pizza was delicious!!! so many toppings and fresh ingredients. The instructions very simple. Overall loved the idea that i can order and bake the delicious pizza at my convenience. Family had a busy day and when we where finally home we had a delicious meal! thank you so much Papa Murphys!!!! read more

The three young men were very polite and professional. Excellently customer service. Pizza was awesome. If I could suggest anything, add a tip jar. It would be a nice option to appreciate the service. read more

Always friendly service and delicious pizza at a great price! I love how many toppings and selections they have.

The location is alright as long as your GPS takes you the short way instead of in a fat circle.lol The inside of the place is a bit dirty looking behind the counter, but that is to be expected when cheese is flying to make everyone's pizza during the dinner rush. The girl behind the counter was high though, I'm almost certain of it! She stared at us for a good 30 seconds after I handed her cash and then came to and realized I put the cash on the counter. We ordered a large half and half pizza with a cinnamon wheel ($13.25) and they were ready to go really fast which was nice. Taste wise, the pizza was alright... Pepperoni was better than the Hawaiian and I love me some Hawaiian! The cinnamon wheel was alright, not great, but not horrible. I would get a pepperoni from here again, but that is about it. read more

Can't beat the price! Quality is good. Our go-to for Friday or Saturday night easy meal at home.

twice in the last 2 months: ordered a THIN crust. took it home and baked it. Edges and top are done 3/4 of the pizza center WON'T cook,, or come off the pan. DISGUSTING read more

This was one of the few times we ordered out from here. And every time we have been completely satisfied. This location is great among others. The staff is always great at getting orders correct, they are always helpful, and friendly. The atmosphere is clean and the trays of pizza ingredients seem always fresh. I am not really a pizza person per say- however; I really do love their thin, artisan crust- garlic, chicken, bacon, and artichoke heart speciality option. I think it's the best thing on the menu. Once I start with one piece, I literally have to have more. I probably could eat the entire pie by myself. If that doesn't sound good to you- Other pizza options are also very tasty. As an added perk- they are always offering coupons, discounts, and deals throughout the week. And if pizza is not your thing, there are salad options, and another favorite of my is the chocolate chip cookie dough. I've gotten that on several occasions. Great quality and tastes great! I always suggest this place! read more

Papa Murphy's - Entrance - Pizza Near Me - El Dorado Hills, California

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I recently ordered a large combination pizza from PM in EDH. I cooked it per the instructions. The pizza was greasy and stuck to the baking sheet which was provided by PM. I get the fact PM's is cheaper than other pizza restaurants, but in my case I wasted $17.00. I'm going back to the pizza restaurants that charge more for pizza. At least I'll know the quality is better than PM! read more

Love their thin crust pizzas. They have been our only place to go pickup pizzas nowadays read more

We've been coming here for years and now prefer the freshness of their take-and-bake pizza to the traditional type. Their prices may have increased a bit, but they're still much less than regular pizza places. They have daily specials and coupons too. This store is always clean and the staff are friendly. Call in or order online for quick pickup. read more

This was my first visit to Papa Murphys and my experience went beyond my expectations. I called to order and was told it would be ready in 5 minutes. I walked in, paid, and walked out. The staff was friendly and helpful. I liked that I could make the pizza. I usually order from roundtable or steves. Papa Murphys blows them away. Much higher quality of toppings, it's hot because it's straight from my oven to the dinner table, and it's super affordable. A 4 topping large was $13; compared to $30 at the competitors. This is my new pizza joint. Delicious! read more

Papa Murphy's - the inside of a restaurant - Pizza Near Me - El Dorado Hills, California

Hey, it's a take out pizza place with fresh ingredients and a nice thin crust. And it's cheap. What's not to like.

Worst experience ever. The toppings are all mixed up and the employees are more concerned about hooking up friends instead of customers. Cant even get a simple sizing correct on my pizzas but your sure quick to hand medial jars to your friends. I won't be back. read more