Papa John's wings are awesome! Meaty, flavorful and juicy!! Good variety of flavors also.

On 7/28/25 I ordered a BBQ Chicken Bacon Pizza at 12:50 not only did it take close to an hour to great here. The pizza was luke warm at the best. Looking at it immediately I knew it had to have been sitting in a warmer for a very long time. It is so dry that I can't even imagine trying to warm it up. To spend this amount of money on a pizza was a complete waste. If I wanted to eat cardboard, I could have just added condiments and it would have tasted the same. I tried calling the store and sat on hold for over 5 minutes listening to an ad on their cheeseburger pizza over and over again. I will not be ordering from here again. You should be able to reach the manager during business hours!!!! read more

called to place a pickup order. Got the outsourced order phone center in India. she spent 5 mins trying to cross sell me other food items. Got to the store, not a single worker spoke even basic English. Thats BS. I certainly hope the owner operator isn't violating the law by hiring illegal aliens. DHS & ICE will be stopping by to ensure quality control going forward. I shouldn't need to enter a pin in the outdated reader. It should take normal everyday Visa credit. The card reader makes you enter your pin for your card to pay for a stupid pizza. Thats BS. You can only order a stuffed crust pizza in a large. Thats BS. The pizza was good with plenty of toppings. read more

I was 8:20 today I order 52$ in a pizzas and the guy was with earphone and doesnt care about me was terrible service to be Hones I never come back this place was a latin guy in the front courtner you can see the cameras if he doesn't like do a good customer service please don't work I that, your food was good like always but this guy annoying!!! read more

Now that's a good looking pizza! The pizza was hot, fresh, and satisfying. I was disappointed in the amount of toppings on the sausage and green pepper half... but overall it was a good pizza, with prompt delivery! read more

Papa Johns Pizza - Half cheese, half sausage and green peppers - Pizza Near Me - Madison, Wisconsin

Tonight I'm down grading this location. Over the last two months the pizza quality and accuracy has significantly declined. Very disappointing. We always ask for well done and extra sauce, neither ever happens. Disappointing!!! read more

Papa Johns Pizza - Pizza Near Me - Madison, Wisconsin

Food is very very good, their pizza is amazing tasting and they never skimp in the toppings. Extremely expensive, but other than that, love it!! read more

Papa John's is my favorite pizza, but unfortunately I am giving this location only 2 stars. They have delivered to me before & now all of a sudden I'm outside of their delivery range? I live 3.3 miles away! read more

I asked for no contact delivery, call or text on arrival. Driver showed up banging on my door ringing my doorbell to hand me my order. He claimed that he did not have a mobile phone. I also had a few issues with my order, I do not have any food allergies but, someone who does should be cautious about ordering from this location. I have given Papa John's and this location a few chances to "figure it out" It will be a few years before I think about ordering from this location again. read more

Felt morally compelled to give these guys a good review when I saw the horrible rating after googling the phone number so here goes: My husband and I order from this papa johns every so often. We have never, not once, had a single problem. I'm not going to rate the pizza because that's silly. It's chain pizza and you either like it or you don't. We do. Tastes like it always has my entire life. Every time we order, we end up deciding we want to add something. We're indecisive like that. I always call, and they always make it happen. They've always been timely, and they've always been polite. I think they're more efficient than many chains ... so don't be deterred by the horrible reviews! read more

You know what would be great, if the place I ordered pizza for my whole team at work would actually deliver like their website and grubhub says they will. It is pretty simple like that. I do not need to give too much more details because it is really just that. I ordered pizza from this place who says I am in the delivery zone only to get a call a hour later saying I am not in the delivery zone. "Oh, you can come pick it up." Really? I can? Thats amazing but I ORDERED DELIVERY for the reason that I do not want to go and pick it up. Oh, to top to it off they never cancelled my order after they told me they could not deliver and I had to call and get it cancelled myself. What a train wreck, just suck it up and deliver the extra 1/4 mile you claim we are out of your delivery area. read more

Out latest experience with Papa Johns Fitchburg, WI location. After not ordering from here for over a year as the last experience was so awful we tried to order the New York style pizza. We tried online and it said you could only call. We called (God knows why) and the person puts us on hold. He comes back and we said we'd like to place and order. He said, "we aren't taking any orders tonight." (Jan 15). Why did they answer the phone? Why are they in business???? We're we being punked???? NEVER again. read more

After being a customer here a few years I am compelled to stop and warn others. If like me you get pizza delivery when you have too many things going on for time to cook and you want quality pizza that looks like the advertisements, this location is not for you! Semi-burnt greasy flat pizza crusts are one thing. But the never ever putting a nacho cheese sauce in the boxes when requested is just too much. I'm paying for it. Its included in the cost right? I've seen the cheese sauce order printed on the receipt but never in the boxes. And when I call to ask if they can swing those by on the next run or credit me, I get a "STFU" type attitude. That was the prior time. Tonight, still no sauce. So after some years of this, I'm ending my relationship with this location, and I advise you to pick another place. read more

I am not nor have I been a fan of Papa John's Pizza - my son likes it and I thought I'd give them another try. First, their website is still slow and not user friendly. I ordered online, waited to leave, walk in when pizza should be ready and it has not even gone in the oven yet. The new Papa Rewards in enticing though... spend $75 and get a large pizza half price ($10.00 off) Wow! Too generous- waste of time and money. read more

I love papa johns, just not this one. Whenever I order pizza from here, it usually tastes great, but the last 3-4 times has me looking elsewhere for pizza. Like I said though, the pizza tastes great, it's just afterwards I feel like I have food poisoning from eating the pizza. I get sick, nauseous, and other tmi stuff that's gross to mention on a food post. I don't know, maybe it's from something else, but after 4 times in a row feeling like that after consuming the pizza, I feel like it's probably the pizza. Ehh, I will probably go to other papa johns and see how it is, just not here. read more

Ordered my team around $300 of food online prior to store opening and received a call from their corporate informing me my order has not been fulfilled because no one had shown up yet (even knowing it was 10:45am). This location opens at 10:00 and the food was supposed to be delivered at 11:00am. Never again - I'll give my business to someone else. read more

A couple weeks ago (during the first Badger game), we ordered a pizza for delivery.. apparently so did everyone else, because it took awhile to get our pizza. Actually, we didn't really notice or think that it took too long.. but when the driver arrived with our pizza, he apologized profusely. No big deal! It's a busy day, totally understandable! Well, a week or so later, we received a coupon for a FREE large pizza in our mailbox, apologizing again for the wait that day. Not even a buy one, get one free... totally free, no strings attached. THAT is good customer service! We didn't complain at all about the pizza taking a little longer.. but Papa John's values its customers enough to recognize a situation that wasn't up to their standards, and they fixed it. Very cool. read more

Online ordering is the way to go with Papa John's. With only being a couple blocks from home I can avoid the delivery charge by just picking it up in store. Hand tossed pizzas are my staple and Papa John's offers one of the best. Usually end up pairing with an affordable side of cheese bread. The food is worth the price, even if the in store service is slow. read more

Called to order a small pizza and was convinced by the trainee on the phone to get their deal which is a large pizza and then you get another for 30 cents. They deliver a large pizza, charge us full price and when I called back to ask where the 2nd pizza was, they said we didn't order the second one. Called to ask why we didn't get our 2nd pizza as sold to us and as advertised on TV, the manager Kevin would do nothing to fix the problem and was completely rude and clueless to boot. Mediocre food and terrible service from this location. Hasn't been my first time here but will be the last. Order elsewhere, there are a dozen other pizza places nearby and they're all multitudes better than this place. read more

People seem to hate this Papa John's; I don't though. Not sure if it's because it is in the area or because I really just like it. The service here is fast and the pizza is nice and hot! I have never had issues with quality of pizza here. Also, this place has some really great deals online! read more

I get the level of sauce on a pizza is subjective, but I have ordered twice now with light sauce and it oozing out everywhere. I fear what they would deem to be a normal amount. But let's face it, after reading other comments about this location, they are most likely being careless in the preparation. read more

I really do enjoy there pizzas but for some reason we ordered last night and after a couple of hours had the stomach ache. I don't think we'll be going there for a while. read more

Ordered a pizza online with the Brewers deal. Made a mistake and was able to call and change it after speaking to a very friendly, accommodating staff member. Food was ready on time, retrieved by a friendly staff member, and suited my tastes. Will return. read more

I choose to go to the Middleton location because their staff in the McKee Madison location is terrible. They mixed my order not once or twice but THREE times ( all in one night) and once I finally got my food it was cold. I get it, ok, it happens or it could be simply just a bad night? I'm not sure but The employees were unapologetic and the delivery driver treated me like I was the problem. read more

We ordered pizzas online at 5pm just as it started snowing. At 6:15 I called to ask if they could tell me when they would arrive. I was told the driver just left with them & only had one other delivery. 7pm, still no pizzas. I called again at 7:45 & was told the driver came back stating she couldn't make it up the hill near us so we wouldn't be getting our order. Even though they credited us for the order, it would have been considerate of them to let us know earlier so we could have made other plans. Also, the driver could have gotten here via other streets that had no hills. read more

Usually like to order from Papa John's, love the pizza. But the last 2 times I've ordered online, they have screwed up. I order extra garlic sauce and get charged, but don't receive it. And the last order, the driver brought the wrong order, then took it back and waited almost a hour and called them and truerhey said it was on the way. Well, got the order finally, it was lukewarm! Called to complain they said next time we would get the same order, free just ask for quality control issues. Well that seems to be bull!! Called tonight to take up that, and it's only the pizza, not the cheese sticks and poppers too!!! Plus they forgot the extra garlic sauce and I mentioned that and was told they would have to charge me to get extra this time. Screw that! U screwed over the wrong people! Won't be ordering from them again!! They don't seem to care about u as a customer! ! Do Not order from the McKee Rd Papa John's! ! The manager name was Josh that I talked to. Luv the pizza but not the service!!!! Need better customer serivce!!! read more

I have had a terrible expericence with this particular location. If your willing to wait upwards of 30 minutes to place an order with these guys then you'll be happy, otherwise the mentality of the so called shift supervisor is; "I'll get to you when I get to you". I have never experienced such a lack of consideration in a place dealing with customers and potential issues. I personally will NEVER call this location again, or refer anyone else to do so. read more

Ordered on line. Only after they had my money did they say it was going to be "94-104 minutes". Did I order from Milwaukee??? Easier to go to Domino's and pick up. read more

There was a silght mix-up at this store. Jake, the manager, handled it like a true professional. Wonderful customer service. Delicious product as well. read more

I will never order pizza from this place ever again. I've been ordering the same pizza from them for over a year through their online app. This time, for some reason our order was correct on the app but incorrect on our confirmation email (which we of course didn't check because when we checked out through the app our "cart" was correct). We ordered over $40 worth of pizza and breadsticks, by the way. We called the store and politely let them know what our issue was. Brian, the manager, was completely rude and told us the only way for them to deliver us a new pizza was if we paid full price. I was so disappointed because not only was our usual pizza wrong ,it was supposed to be BBQ sauce, onion, green peppers and chicken and they sent us a a cheese with x-tra BBQ sauce (who would ever want to eat that anyway) but the other pizza we bought, the chicken alfredo pizza was not good at all. I even called the customer service line, the customer service rep called the store and Brian still said he wouldn't do it. I will NEVER order pizza from them again and I will go out of my way to make sure none of my friends and family do either. read more

Took around 2 hours to get my order (which was wrong, by the way, and far from fresh), and ironically, it was a free order given to me by them for a previous order being late. Unbelievable. read more