There was so much lime in the rice it was almost inedible. The chicken was also burned/charredread more

Hartville Chipotle is a waste of time and money. It doesn't matter if you order extra anything or…read moreeven extra everything, you will still be lucky to get a half full bowl. This is not just a "me" problem. Look at google reviews for Hartville Chipotle and you will see review after review of poor service and tiny portions. They're not lying. I live in town but drive out of town to get Chipotle when I want it. THAT's how bad it is.

i had to poop and i walked in to the stall and there was poop on the floor. i do not reccomend…read more i've also had to pay for a water cup witch is free.

Had to wait in line for a sweet tea for 10 min at drive thru. Had to leave without drink on a…read moreschedule. They charged me and never credited my order. Did it thru app

Food was good but items were missing from our order. Went inside to let someone know and so we…read morecould get the rest of our order we paid for. Someone came over and inspected the bag I brought in and promptly went to the kitchen and made a point to explain how this order was missing items. One of the other employees seemed to question this and I overheard him say something to the effect of he checked the bag. I thought it was rude to question that a customer didn't receive their order but the guy came back and apologized for the inconvenience. Wish this didn't happen at so many fast food restaurants. I'm never rude to any staff and always make sure to thank them when they pass me stuff through the windows but it sucks when something's wrong on all sides.

I just want you to know that this place reserves more than a one and a half star rate. The girl…read morethat took my order at the speaker is the nicest girl at the Taco Bell Bell that I've ever met and she has Great energy. Into the big good looking fella at the window who handed me my food, I hope you have a blessed rest of your life, sir, because I sure just by eating . The food was hot and it was made with love.

Clean and friendly IF you can get them to come to the counter to help you. This happens everytime…read more They need to just close the lobby and do drive through only.

This location is amazing! We came through around 12:30ish & the girl on headset was so sweet and…read morecheerful! It even looked clean from what we could see and they got our order right on top of being so nice. We'll be coming back here from now on because none of the other locations seem to ever be happy at all. It was a nice change!

As a single dad with two kids taking them out to eat can be a challenge. As I approached the…read morebuilding carrying one child and pushing the other in a stroller an employee came and held the doors open for me. Then after ordering my food a different employee seeing that I'd have my arms full offered to bring it to me if I wanted to get the kids to a table and settled first. Both of these things happened without me asking for the help in any way. I don't know who is training these people on their customer service, but they're doing a damned fine job of it.

They closed hours early so we weren't able to pickup our online order. The next day they we called…read moreand they were a bit rude on the phone but ultimately told us to come get our food that we already had paid for the day before and they'd give us something extra. We go pick up our food and the they give us nothing extra like they had promised. This place is a fricking joke.

Hamburger Station is an Akron institution. That said, never really cared for their style of…read moreburgers. Great fries tho! I was very excited to see how they served DiRusso's Italian sausage, so much so I stopped as soon as I read the sign. Walked out under $6 and was pleasantly surprised! Sausage with peppers and onions and it tastes as great as I hoped. They added cheese for me but it was yellow, so some sort of American or cheddar. I'd love to see some shredded mozzarella on this and that's the only reason for a 4/5. Fast and friendly service in a classic fast food burger joint.

Used to love this place. Picked up two of the specials, with everything, as my receipt said, drove…read morethe half-hour to my house, just to find out there were no onions. Called and was asked to bring them back or call the next day and talk to the manager. Manager told me they could remake them (again, the next day) or refund my money if I brought EVERYTHING back. No apology or offer of a discount on a future order. My husband just ate them as is, which I didn't want, so no dinner for me that night, $27 dollars later. I could see the mistake of putting onions on when someone didn't want them, but the "with everything" order is probably what they're used to getting. Maybe they'll see this and make right on it, but I seriously doubt it. Otherwise, guess I won't return, since I don't feel the need to check everything before I leave.

Solid drive‑up spot for a quick, easy meal. Ordering was fast and efficient, and you can eat right…read morein your car, which is super convenient. I got the Oreo cheesesteak, a burger, and the jalapeño tots--all of it was good. The jalapeño tots and burger were definite standouts, and I'd absolutely order those again. My husband got the onion rings and really enjoyed them, and his California drink was good too. I'd like to come back and try the Florida drink next time (they also have an Ohio one), and I'm definitely curious about the banana shake. Parking wasn't too bad, the wait wasn't long, and everything moved pretty smoothly. Bathrooms are located outside. Overall, it's a decent place to grab a quick meal in your car, and I'll for sure be back to try some different drinks while sticking with the jalapeño tots and burger. It was about 10 per meal for a burger side drink.

Prices have gone through the roof. Quality has gone down…read more Service has dwindled. Save yourself the money and get something elsewhere. Every time my wife and I try to give this place another chance they mess up. Most recently it took a half hour to get an egg salad sandwich, onion ring, and a milkshake. When I asked for an update they said sorry it got busy. Yet we saw 2-3 people arrive after us. Get their food, eat, and leave all before we got ours? Insane.

Service was fast. Food was great ice cream and ambience was really cool. They had little machines…read moreon the side of the building that the kids could ride.

Ordered a strawberry shortcake sundae 1 strawberry not fresh jar can style an an old hard as a rock…read moreshortcake at bottom no strawberry syrup. Most disappointing ice cream I had all summer.

Izzy does an amazing job helping out customers and is incredibly efficient! She deserves a…read morepromotion! The food is always good and it's reasonably priced. Even if it's frigid outside I'm still coming here for my blizzard treat! I look forward to coming back again soon as this visit was significantly better than my previous visit to this location.

Long line was quickly processed and food was yummy. Employees were friendly and restaurant looked…read moreclean

The service was very interactive. We sat in to eat. The chicken was crunchy. 2 kinda separate…read moremenus, an Asian menu and then like a fast food menu. The food was decent. It just wasn't a, idk, vibe I'd go for all the time.

Sesim chicken was so chewy it was awful do not recommend. All around awful but the service was…read moredecently good