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    Pantera Parts Connection

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    7 years ago

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    Carson City Toyota

    Carson City Toyota

    3.3
    (351 reviews)

    Working with Dustin Torres was such an immense pleasure!…read more I totaled my 4Runner in a freeway rollover accident a month ago, and while I was incredibly lucky to walk away with only whiplash and some bruising, the last four weeks have been anything but easy. Given how well my 4Runner protected me in the crash, I knew I wanted another, but finding exactly what I wanted, with all the features I wanted, and that I could afford ... not so easy. Dustin walked me through a bunch of options, answered a lot of sometimes-stupid questions, and was very patient and kind throughout. I had been considering Carmax/Carvana options before this, 100% because I didn't want to deal with a car salesperson. But then I read so many horror stories about those services, I felt like I was stuck. Enter Dustin who, at the end of this entire process, feels more like a friend than someone who was trying to sell me something. He got me into a super sweet used 4Runner and then took me through a list of options I could roll into my loan if I wanted (I bought my last 4Runner at a Reno dealership, and that didn't happen - didn't even know such an opportunity existed). The finance process felt pretty painless, which was exactly what I needed, because my head still wasn't 100% clear, and that's a scary condition under which to go into debt! I never felt pressured or in any way hesitant or unsure. Lots of honest communication before the day of purchase had really set me up for an easy go of it. I am so happy to be back in a 4Runner, and with a local dealership, where I can stop in anytime, if I have questions. Huge thanks to Dustin and the whole team there who helped me. Very grateful.

    Since 07/07/26 I have been trying to make an appointment to have my vehicle serviced. On that day I…read morecalled and left a message for John, he called back and left a message but didn't leave the answer to the info I asked for. I called him back left another message. I called yet again the following week and left a message for Marty. No one called me back. Since then I have been calling back to speak to whoever, I keep getting transferred to leave messages. Judging by the negative reviews, maybe this isn't the place I want to Throw my money away on.

    Carson City Hyundai

    Carson City Hyundai

    2.7
    (146 reviews)

    Level 10,000 service at this dealership! I was purchasing out of state - sight unseen - so Marc the…read moresalesperson was great from day one, taking pictures and photos of the vehicle, test driving it for me, checking things out & even went to pick me up at the Airport - great guy, very happy with his service! But Nate especially, was very instrumental in helping me in all aspects! From arranging my pickup at the airport, to even helping out when he was sick! Truly I'm most thankful to Nate and his incredible work ethic and his drive to keep customers happy & to keep the dealership looking great. He's truly an asset and they should never let him go! He's absolutely amazing. All the folks here have been absolutely great to work with. Highly recommended!

    Please avoid this place at all costs. Carson City Hyundai sold us a vehicle with a bad transmission…read moreand have now had our car for two months for the repair. The service manager is the son of the owner and he certainly acts like it. They've been feeding us a story that the process is out of their control but when I called the repair service center that now has our vehicle (after sitting for 6 weeks at the Hyundai service shop) they advised that they are waiting on Carson City Hyundai to provide information on their repair attempt before they can proceed with the transmission replacement. Again, they've had this vehicle for two months! This business has caused an incredible hardship on my family. They are deceptive, providing half truths, dragging their feet on the repair, then speaking to us in a condescending manner and gaslighting us. I really don't write many negative reviews, but this has been the most insane experience of our lives and I certainly hope that this review helps just one person avoid being put through what we've been put through over the last two months.

    Michael Hohl Honda

    Michael Hohl Honda

    2.8
    (177 reviews)

    I just purchased a Honda Ridgeline from this dealership. I was extremely satisfied with the…read morecustomer care I received. Salesperson Roger was absolutely upfront, and attentive. Sales Manager Aaron took a personal interest in my satisfaction. Jodi is an absolute pleasure! in short, this is a great team! I'm 69 years old, and have bought many cars in my lifetime. I can honestly say that this was the most-painless auto purchase I've made. Once I decided to buy, I was out of there, with multiple new vehicle, in less than three hours. Need a car without the hassle? Michael Hohl Honda! Ask for Roger!

    I recently reluctantly started car hunting, something I have never looked forward to. We visited a…read morefew dealerships before ultimately deciding on Honda, and I always make a point to share honest reviews in hopes of helping others. In all honesty, I would highly recommend working with Cory Peterson. Cory exudes professionalism and a genuine customers-come-first attitude. I can recommend him with complete confidence, knowing he acts with integrity--something he clearly understands is the backbone of any successful business. He focuses on building trust and creating positive experiences for his customers, which, in my opinion, is the best sales approach there is. I will absolutely be returning and continuing to recommend others. Thank you, Cory, for turning a scary car-buying experience into something I no longer fear.

    Pantera Parts Connection - autopartssupplies - Updated July 2026

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