Quick and easy mobile pick up. We placed the order as we parked the car in a near by parking structure. When we arrived at the Panera our order was ready! read more

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I came here for breakfast and I mean it is a Panera chain that you can expect certain things to be pretty much the same standard and premeditated manufactured bread but that being said I will say overall it wasn't about experience. I did a self kiosk order and I can't speak for the service because they just Didn't show up however because everything was self service. I was able to get my own pager get my food and yes, it was a little bit pricey but you know you're paying for the ambience the space the workspace the the quickness of the food so overall I would lean more towards giving it four stars. I got tea and a breakfast sandwich again overall you can see the pictures they're just pretty standard and it was good. read more

Panera Bread - Salad Near Me - San Diego, California

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The food is pretty good but the manager waters won't give kids water cups because he thinks you will fill it up with soda just because your under 18 He also tried fighting my friend read more

I placed an online at your Panera in this location. But when I arrived, my order was missing. I found out that food was stolen. When I asked how it can be stolen, This employee, his name is CHANCE who is identified him as the manager by another employee, got frustrated. Instead of saying that I am sorry about it. Let me make food now or something else, he told me "Someone stole it. There is nothing I can do about it". I was shocked by his tone and respond. When I insisted with "What do you mean someone stole it? Don't do you something about it?", he got more frustrated and started talking to me with higher tone "What can I do about it! People steal all the time!" Then we started arguing about it. Suddenly he told me "F*** YOU on my face that we started yelling each other. I asked other employees to speak store manager, but nobody was helping me. Seems like nobody wants to involve with this issue but one of employee told me that HE IS THE MANAGER! When I was asking his name, he threw food on the side walked away couple seconds. Later argument, he started pointing finger at me and laughing on my face trying to make me more upset. I was shocked and felt completely disrespected. Maybe there was an issue with stealing orders in that store but seems like they were doing nothing about it. He got frustrated about people stealing foods, but I don't appreciate showing me his frustration about someone stealing foods. read more

Panera Bread - Salad Near Me - San Diego, California

I ordered the two item special. The Cesar salad was good Bit the supposed half sandwich looked like a quarter of a sandwich.

Went in there for pick up after ordering online a family meal, I ordered 4 sandwiches and a Fuji apple salad got back home and realized not only was the salad wrong but I only had 3 sandwiches. Went back to get my food my sandwich was sitting in the kitchen the girl simply said o it's there and gave it to me, and swap me the salad to my correct one. I wasted my time and gas going back and didn't even get an apology or any accommodation for my time spent & their error, I will not return here again. read more

Panera Bread - Salad - Salad Near Me - San Diego, California

I grabbed a coffee at an adjacent business and walked over to order a sandwich from this establishment. I started to place a to go order and was yelled at that I wasn't allowed to have my coffee in their store. I told them I was just placing a to go order and happily be on my way but they insisted they would not serve me and I wasn't allowed inside Panera with a drink. I had a membership and we order from here several times a week but I will never go back now. read more

The manager kicked me out because I was siting in the wrong place waiting for my food.

This Panera bread is the worst. The employees are so rude; I brought in a starbucks drink and they kicked me out. There's a girl with blonde hair that always wears it in a claw clip and a tall girl with black hair always in a ponytail. They both obviously hate their jobs and they take it out on customers. Never go here unless you want to get yelled at for no reason. read more

This is a well-situated Panera in Pacific Highlands Ranch. The corner location allows for lots of natural light in the restaurant. There are both indoor and outdoor tables, and a nice park is a short walk away to enjoy some take-out. Service here is always friendly. The food and drink selections are typical fare for a Panera. read more

Came here with really high hopes to try out that new Smoky Buffalo Chicken Melt Toasted Baguette but it was a little bit of a let down.. We asked them to go light on the cheese but they essentially went light on everything inside. If you look at the picture, the sandwich is loaded with filling but what he got was mostly a baguette with a tiny amount of buffalo chicken inside. Very sad of an experience here. Also got the new Chicken Tikka Masala Soup and that was nice. Very flavorful and the flavor was actually cooked well. Not like something just added on to a plain soup. Like the Asian Sesame Salad with Chicken as well. Dressing on that was 10 on 10! Took a Croissant to go and enjoyed it 2 days later. It was still flaky and crispy. Totally appreciate this part. read more

Panera Bread - Salad Near Me - San Diego, California

Solid Panera location in Pacific Highlands Ranch. Many parking spaces. High ceilings. The staff were polite. I stopped by in between lunch and dinner. The lunch rush that day must've been crowded. Several of the beverages were running low and the dining room was somewhat littered. The staff were in the process of tidying. I bet this location is great when it's clean and well stocked. read more

Panera Bread - Salad Near Me - San Diego, California

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Always worth the stop. It's clean and the staff are friendly. Be sure to sign up for their beverage club! You'll thank me later. read more

Totally aggravated! Walked in at 5.45pm - peak dinner time- nobody else inside- first red flag. Ordered half soup and sandwich- had no wheat bread at all but was told can substitute for roll with oats on top- was charged extra- told coffee was hot - ordered that - but no small only large available-$3.69 and it was cold as...was charged separately for each order - so my 1/2 and 1/2 was over $17 - then I complained and was told no manager on duty they just cashiers I must complain to corporate after they admitted she was not transparent....paid over $32 for horrible service and nasty tasting food- Never AGAIN! Panera Carmel Valley you next to close down in a neighborhood of affluent people who just want good food and some decency- don't bend us over and then shrug yr shoulders when we complain- make it right - it's the principle!! Look at your reviews - 2.3 stars - surely the writings on the wall - unless you get yr act together!! read more

Train your staff, please. They close before your posted hours. Rude people working there..,won't be back. This is about my experience at 7:40pm on Tuesday, February 4th. Young female worker actually saw me at the door and walked away. RUDE...is that your idea of customer service, Panera?? read more

Place clearly needs a new manager. Employees have no idea what's going on. Overpriced, took 15 minutes to get a bagel with cream cheese without anyone else in the store. This is a dying franchise, it's sad too because it was such a great restaurant a decade or so ago. read more

A Panera location in the wealthy area, very clean and spacious inside, self service kiosks didn't have any cups ready to grab, but no signs saying you need to ask for your cup at the register either, maybe no-one use the kiosks here because they'd rather order in person. Tables are organized, everything looks pretty fancy and new, even for the outdoor seatings read more

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Food is good, service adequate, I like to order from the phone application in advance to have the Food ready when I arrive.

If I could leave a zero stars, I would. Never seen a bakery that has only day old bread. Baked goods are never fresh, ever. Chocolate croissants are always stale and dry. Upper management definitely made changes to degrade food quality to save costs after drastically increasing prices. The coffee is decent. I like the hazelnut. Tables and restrooms are clean and the staff is always friendly. read more

Slow and bad customer service. manager seems clueless and not very good at tasking out direction. Front cashier seems lame and indifferent. this panera is just mcdonalds dressed up as a fancier restaurant read more

Slim female worker with the butterfly tattoo (no name tag) was extremely rude after asking for a side of pickles (online ordering didn't have that option) didn't find it that big of a deal even said if I have to pay I would. & it looked like I ruined her day aggressively grabbing a plastic cup container and throwing the cap when it didn't fit. Customer service was awful. But they're the first ones to shine the tip option on a tablet. Second time here unwelcoming probably wouldn't come again. read more

5 stars if I were reviewing the Kitchen Sink Cookie on a stand-alone basis at this popular chain. The oversized, sweet and salty confection filled with chunks of semi-sweet and milk chocolate, pretzels, and caramel pieces, and sprinkled with salt flakes is worth every one of its 800 calories. 4 stars for the bagels - Asiago and Jalapeño Cheddar are my faves - and other bakery items. 3 stars for the rest of the menu, which includes salads, soups, sandwiches, and pastas that are okay flavor-wise but indifferently prepared. Join the rewards program for freebies and other frequent promotions, and check in on Yelp for a free drink with any purchase! read more

Panera Bread - Kitchen Sink Cookie - Salad Near Me - San Diego, California

Carmel Valley Panera,terrible customer service,very rude,I want eat soup but workers give me tea spoons I'm shook and everywhere dirty shortly everything zero star read more

Went here yesterday morning for breakfast (8/11/24) and the short asian dude working the register was in some kind of mood, almost angry. Acted like we were really bothering him. I guess they prefer we use the kiosk and just leave them alone? The prices are now ridiculous, we paid $51.56 for 3 people. They also got rid of all espresso drinks, got rid of all the "straight" croissants for the breakfast sandwiches and got rid of the fried eggs. The eggs are now all "scrambled" but were obviously cooked in a microwave and were not good at all. Why would we eat here ever again if we can pay the same (or maybe a little more) at a real restaurant and get better food? AND, get better service and an espresso drink, like a mocha? We will never come back to any Panera ever again. Good luck to Panera! We enjoyed you while it lasted. read more

I come here pretty frequently and noticed the ice dispenser is never clean! I thought it was due to daily use but I've been looking at them every time I go and it's evident that it never gets cleaned. Makes you wonder if you're getting clean/consumable ice. Please consider replacing or deep cleanings read more

Panera Bread - I come here on a daily basis and the ice dispenser in the back is never clean. - Salad Near Me - San Diego, California

Bursts of business can cause a bit of a wait but names are on the screen so you know exactly where you're at in line! Always fresh. Friendly staff. Never a grumpy one in the bunch! Great deals if you use the app or share lunch with a co worker. One of the best locations overall. read more

Kinda bummed to write this review. In general, I've had pretty solid experiences with Panera. Their options are healthy and fresh. However, this particular location has failed me twice so far with hairs in the muffins. I recently grabbed something for my daughter and myself on the way to drop her off at work. Blueberry muffins are my go to morning treat if I need a quick bite. Got that and a quiche for her to go. I sat down in my car and brought out the glorious muffin from the bag to take a first bite. They have a sugary top which makes them a little more sweet. As I bit into the muffin, I noticed something sticking out of the side. I started chewing and then examined what I saw sticking out. It was a hair. A long light brown hair. Definitely not mine... I brought the muffin inside and showed it to the cashier. She looked at it, said "oh", took the muffin and threw it away. She grabbed a paper bag and a wax paper sheet to grab another muffin. She didn't really open the bag all the way to put the muffin inside. Shoved the muffin in and handed it over the counter to me. Didn't even get an apology or anything. I was surprised as this location is in a very nice area and would think staff in general at Panera would be a little more on top of their customer service. Kinda makes me not excited about getting anything from here again... Keep on Yelp'n! read more

***to the parents of children in Carmel Valley that "hang out" at Panera after school...Panera bread staff are NOT your babysitters. You should be ASHAMED of how you have raised your children. The after school kids trashed the Panera - moving the furniture all around, leaving trash everywhere and running around the restaurant creating a lot of extra work for for staff who had to continually ask the children to stop running around and throwing their trash all over the floor. The kids mocked the staff that asked them to stop yelling. The kids also sat and bullied other kids. The staff should all be given a raise and apologies from the children and their parents. I am sure they deal with the kids of those dead beat parents everyday. Panera - baked goods are always great but the bowls need some work. read more

Extremely slow. No excuses for this slowness. If the reason is that they don't have enough workers, is fine, but be upfront and inform customers. I was starving and had to wait almost 40 minutes for my order of not so warm soup and bad made sandwich. I left thinking I should have gone to the Traders Joe nearby and get something there. The location is nice though. read more

there's a female worker with a slim build and black/reddish hair,, works in the kitchen. she's so rude !! i come here every once in a while and the food is fine, and so is the customer service.. besides for her. she wears an airpod while working and rolls her eyes every time i ask for my cup. i've talked to multiple people, at least three, about this female worker and everyone has had a negative experience with her and her attitude. i'd recommend this establishment, but id recommend it even more if she no longer worked here read more

Very small portions and expensive prices. My salad had yellow lettuce. Absolutely disgusting. Never coming back. I hardly leave negative reviews but this place deserves one! read more

I'm sorry top say that Panera as a whole has very consistently and steadily gone downhill. What was once a top lunch destination for me has turned into a restaurant that I would never consider again. This Carmel Valley location is definitely one of the worst I have been to. Here are my thoughts: Location: The location is great. It is in a beautiful shopping center around the Carmel Valley area of San Diego. There are tons of shops, restaurants, etc here as well. Atmosphere: The ambience of this location is similar to most Panera restaurants. It's outdated, a bit rundown, and has a dreary sort of vibe to it. Staff: The staff here is terrible. I understand that working in a restaurant, such as Panera, isn't exactly a dream occupation, but this is ridiculous. From the cashier who takes your order to the rest of the staff members, they make it abundantly clear that they simply do not want to be there. Food: The food here used to be great. Fresh, delicious, and plenty to choose from. Those days a long gone. The food here is truly disgusting now. The quality is similar to fast food. I ordered a salad with chicken, and the texture of the chicken was so terrible that I refused to eat it. The portions are also pretty bad. If you order a salad, you get a plate of wilted lettuce and a couple of pieces of what they try to pass off as chicken. The only thing I had that I thought was still pretty good was the broccoli cheddar soup, but that's pretty tough to get wrong. The one and only reason I didn't give this restaurant a 1 star review is that their bread is still pretty good. In fact, I often get a sourdough baguette from here when I want to make sandwiches at home. It's truly a shame what has happened to this restaurant, but it's nothing we haven't seen before. Once a restaurant goes "corporate," the focus goes to profit maximization and quality rapidly deteriorates. read more

One of my students encouraged me to try their chicken noodles soup which I did, with a slice of their signature baguette. The soup, being a low fat version, was light on the tongue, but still offered a good chicken flavor. The soup had tender morsels of chicken, tender flat noodle pasta, and a few tender vegetables. They serve the soup in a rather deep bowl, but only full about a third way up with that savory broth. Don't be shy, put a little more soup in that bowl. The baguette portion was great and came at room temperature. The bread had a great light crust and soft and somewhat chewy doughy interior. It was just right with a little whipped butter. Service was very upbeat and friendly. The girl at the counter was not only informative regarding the product but also full of recommendations for my next visit. read more

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This place was a complete mess!! I'm surprised that the trash area was sky high of dirty plates and trash on the floor. The drink area was so gross, very disappointing that they don't care. read more

This is the most upgraded, cleanest Panera I have ever been to. The pastries and breads are all delicious and look very appealing. The staff are very nice, friendly and helpful. read more

Panera bread is like a home to me. Some workers I hope could get a raise or just anything at all are Max and Sasha. Max always helps us with anything we need and there and so does Sasha. Just wanted to put that out there!! read more

This branch worker Yolanda is unprofessional customer service and disrespectful to customer. I accidentally order coffee wrong place but other store managers don't do those kind of behavior. I am used to go and order food but I won't go there Panera. read more

If there's one thing this location gets right, it's poor quality control and takeout orders that are consistently garbage. I went to pick up two grilled cheese sandwiches and a roasted turkey and avocado BLT...two things that you'd think would be hard to screw up, but guess again. I opened the BLT in a soppy mess of wrappers that somehow had bread that tasted like it had been sitting next to the dish water and was just as wet. This place has forgotten to put meat on my sandwiches, left out sides and generally screws up 90% of their orders...I'm done. Panera is already expensive for subpar food, but at this location they can't complete an order. I can't wait unit the burger place across the street opens for a quick bite. read more

Great quality of food, and very fast. The mango tea was my personal favorite. This is a great place to study and the staff was friendly

I've eaten here a few times and haven't been impressed. The portion sizes are small and the food quality wasn't all that amazing. Plus, the interior always feels so stuffy and hot. We recently met a friend here to have coffee and catch up. I was dreading it as it was a weekday afternoon around 330p and that's when a local high school gets out. It is sheer madness inside. The kids occupy 95% of the tables and chairs. It's noisy, crowded, and, again, stuffy. Please, for the love of all things mighty, TURN UP THE A/C. We were able to snag a table. I went to cashier to order coffees and perhaps a pastry. Nina, the cashier, deserves five stars. She was helpful, kind, and efficient. She even suggested I sign up for the rewards program because i could earn a free pastry after I register. You register the card in their iPad area where you can also place orders. So that's what I did after I paid for my coffees. I went back to Nina after I registered and got a free slice of coffee cake! I didn't know Panera had iced coffee. Not hot coffee poured over ice. But actually iced coffee that's self serve. The coffee tasted pretty good - not acidic or bitter (ahem, Starbucks). There's two types of self serve hot coffee. Their regular brew was out and it took some time for management to refill. Nina was awesome as she'd watch me go up several times to see if the coffee was refilled. Eventually she came to our table to let us know coffee was available. The coffee cake was bad. Dry and flavorless. But hey, it was free. I'd return again if it's less crowded. read more

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