The three of us were traveling and stopped here for lunch. The restaurant looked fairly new as it was in immaculate condition. Service was fast and friendly. My sister ordered the Fuji Apple Chicken Salad. I chose the Chicken Noodle Soup with the Ciabatta Cheesesteak. My granddaughter picked a Turkey sandwich with Mac n Cheese. We ordered dessert too, a Chocolate Chip Muffie, a Candy Cookie, and a Cherry Pastry. read more

See all

Panera you keep disappointing me. Every time I order I hope someone will make me a good sandwich but instead it gets worse and worse. My chipotle chicken avocado melt had barely anything in it. Very little chicken, practically no avocado and so little sauce. It's ridiculous!!! Please train your employees to do their job and make better sandwiches. DO BETTER! read more

Panera Bread - Chipotle chicken avocado melt - Sandwiches Near Me - Richmond, Kentucky

lemon Bundt cake was $4 for about 3 bites of very bland cake. no citrus flavor. Just lots of yellow food color.

Stopped in for a bowl of chicken noodle soup. The bowl wasn't even half full. They charge over $8 for a bowl of soup and do t even give you as much as a can of Campbell's. Pitiful. read more

Panera Bread - Half bowl of chicken noodle soup for over $8 - Sandwiches Near Me - Richmond, Kentucky

I stopped in this morning for breakfast and haven't been here in quite awhile. They have a larger selection of breakfast sandwiches than what I remember. I got the ham, egg and cheese breakfast sandwich. It was a suggestion from the cashier. It came out fairly quick and was hot. I liked the bread, which I think was focaccia. They had the fireplace going in the front seating area and some music playing. I enjoyed the experience here this morning. read more

Since I worked in Richmond 7 or 8 years ago this location has moved and I must say I love the upgrade, easer parking and kiosk ordering. I've been here several times over the last few months and service has always been good. I am a weirdo and I like cream cheese with my baguette, so this does not always land on my plate when I order soup. But they always are quick to fix the issue. I'm sure this will be one of my go to places while working in Richmond. read more

Panera Bread - Broccoli Cheddar Soup - Sandwiches Near Me - Richmond, Kentucky

When traveling Panera's are the best food!! Consistency in taste all over USA. Super convenient order ahead app! Great atmosphere and ambience to sit in , and exact same decor anywhere around the country!! read more

Ridiculous misshapen coffee lids collapse you yo pick up your limp paper cup. Space Age coffee machine, and prehistoric means of consuming it, no wonder it's no longer a publicly traded company, this wouldn't fly if there were stock holders! read more

Food is good - it's better than typical Fast Food. Tomato Soup is my fave with 1/2 Sandwich or Salad My husband loves their warm sandwiches ( i. e grilled chicken). Panera is still pretty $$$ read more

Panera is a go to when in town or traveling. Their soups are delicious and breads are good!

My soup and sandwich was very good. Fast service. Chicken and rice soup is my favorite with the turkey bacon bravo sandwich. read more

If the restroom is this dirty imagine what the kitchen looks like. This is restaurant is brand new and the bathroom is already got so much crud hair caked into corners. You can tell it is not cleaned read more

See all

We like Panera because it's consistently a positive dining experience and we know exactly what we're getting. This week was unfortunately an exception to that. The soufflé I ordered was sold out, so they prepped a different kind in case I wanted, which was nice. Except the crust it was burnt and the filling had separated, which was super unpleasant. I then asked if since they had hot tea, can I get a tea latte with Splenda, which was answered in the affirmative. Except, they forgot the tea and the latte and instead I received vaguely bitter hot water. If not for having gotten almost to Lexington before discovering this, I would have gone back; instead we'll just avoid them going forward. read more

Went for breakfast here today and to study with my family. The breakfast sandwich with egg and cheese was good, but they didn't have avocado. The food came fast and fresh. This new location is very clean and has plenty of seating and I love the layout. The employees were nice and all the kiosks were working. I also came here for lunch and got the Family meal with the pizzas and salad. They were very good and came out quickly. read more

See all

As a national chain that makes soup, salad, and sandwiches, Panera should be predictable and easy. This location breaks the rule. First, the kiosk. I typed two Pick2 orders into the kiosk with what seemed like 30 screens, only to have the credit card reader fail at taking my payment. Then, Adam at the understaffed counter was less than courteous. He informed me that tuna salad doesn't come on croissant.. it's a dessert pastry. Hmm. Every other Panera is able to do that. While the food came out quickly, they were out of napkins. Yes, I'm hangry tonight, but why does soup and salad need to be hard. read more

Panera Bread - Typical dirty Panera dining room... - Sandwiches Near Me - Richmond, Kentucky

The service was fast, the ambiance modern, cleanliness (including restrooms) was excellent and the food was fresh and delicious. Great place to stop on a long drive! At 1pm on a Friday the drive-thru looked long and slow. Dining in is the way to go. read more

Clean Panera with fresh ice teas. We tried the new kiosk for ordering and it wasn't totally easy to get our cups for coffee and tea but the workers were nice enough to get those for us once we asked them. The bathrooms look great and clean, would recommend this Panera for an easy breakfast meeting or work for a hour or so to get out of the house. read more

Consistent food is the main reason we come to Panera. We were traveling and knew we could get a good, healthy meal. Surprise of the visit - one young lady was assigned cleaning duty and she was busy wiping down booths and tables the entire time. We felt confident that Panera was doing everything they can to help prevent the spread of covid. read more

This Panera Bread location was very clean, had friendly staff, delicious food and excellent coffee! The location is directly off of highway I-75 so it is extremely convenient for dropping in for a coffee and restroom break when traveling! The Panera Bread dark roast coffee is excellent! It is nice that you get to pour your own coffee so you can fill it to whatever level you like! We love their Asiago bagel toasted with cream cheese and their everything bagel toasted with cream cheese! Panera also has tasty options for lunch and dinner! Drive thru service is also an option! read more

See all

I've been here many times and the food was usually good and the employees usually friendly but nothing kills your opinion of a place by being treated bad by one person. I'm usually an in restaurant person but this day I had my German shepherd with me, so I went drive through and was in a hurry so I just wanted a coffee. I'm a paid subscriber to the sip club so I figure why not use that instead of paying for Starbucks. Placed my order and pulled around- the girl hands me my coffee and looks at me like I was a homeless person and doesn't say a word. Not even thank you after I thanked her. Rolled her eyes and turned her back. Spoiled college kids working here working part time for partying money. Stay away unless you want to be treated like this. read more

every time we go they are constantly messing up the order, partially my fault for waiting to check the food when I get home but you would think for $50+ dollars they would get it right. read more

This is a newer store and I love the new decor and layout. My mother in law and I stopped in during a trip to Gatlinburg to grab a quick bite. I always love having healthy options close to the interstate. We stopped in, ordered at counter, and our food was delivered quickly. We both had the pick two soup and salad. The 10 vegetable soup was super yummy, and I loved my Asian sesame chicken salad. This looks to be a great place to work too if you have a remote job. Seating inside and out. The bakery items look too good to eat! read more

Panera Bread - Sandwiches Near Me - Richmond, Kentucky

The inside was clean and well organized. The food was good and service was quick. The staff was polite and helpful.

Yesterday tried to eat breakfast .so sorry we are out of breakfast soufflés, oatmeal and sausage. This is a regular occurrence. Lunch out of various ingredients that should be included. Not sure if management or what but I am going to First Watch read more

Service was subpar. I asked the clerk at the window did they have my chips in the bag? The customer handed me the bag without checking and said yes they are in there. I get in my car and drive off and realize that they never put them in there. I think the service is poor and I called to give a feedback call and got horrible customer service I would never come to this location again. read more

Was out of turkey and avocados so I couldn't order two of the first three sandwiches I choose off the menu. It got close to me asking them to let me know what they did have in stock. Ended up ordering a sandwich I didn't really want just to eat. Probably won't go back to this location. read more

Very good service here! My husband and I each did a customized order in the tablets and received the correct food. Staff were very kind and attentive. Restaurant was clean and modern. read more

Panera Bread - Customized salad - based on the Asian salad - Sandwiches Near Me - Richmond, Kentucky

See all

The food is typically amazing, but the last few times I have gone, it has been horrible. Sometimes my order is messed up, other times the food has a chemical taste that makes it impossible to eat. The service has never been great, I can't remember one time an employee has been friendly to me or made me feel welcome. If anything, the service makes me feel like more of a nuisance, so I rarely come by anymore. read more

Stopped here on road trip through Kentucky, heading north. Just off I-75, but not easy to find; exit ramp signage says 1/2 mile off freeway, but it is about a 1/4 mile to where you have to turn into the outdoor mall and then go past the Olive Garden. No signage off Barnes Mill Road telling you to turn to north. Cashier not the friendliest. Food typical Panera - tasty and feels like it is better for you. I tried the Baja Grain Bowl with chicken ($10.19) - second time I've had this and I felt like this one had a lot more beans. One companion got the pick two of SW Chile Chicken Salad and Turkey Chili for $12.18. read more

In town on business. I Used Mobile app from my table, choosing the UPick two option. My food arrived quickly to the table. I ordered the chipotle chicken sandwich and chicken and wild rice soup. Both were good, but the sandwich was slightly over toasted. The restaurant is clean and well kept. I'm not sure how old it is, but it looks almost brand newi will definitely keep this place in mind next time I'm in Richmond. read more

See all

Easy ordering process but I ordered to the wrong location. My fault but the location I thought I had ordered from said to call the first one and just cancel the order. It wouldn't be a problem, that they would refund my money. I called for over an hour, no one ever answered the phone. I love Panera but this was annoying. Don't offer the option to call if no one is going to answer the phone. Needless to say I paid for two dinners :( I wouldn't have orders the second one if I didn't think I would be able to get my money back from the first one. read more

I travel all around the country and I have always been able to depend on quality and "home made" taste at Panera. Whether I am grabbing dinner on my way home or spending a night out with friends, I have always left the restaurant satisfied. In a nutshell, this Panera is reliable,quick, and affordable. read more

See all

A disappointment I wish I didn't have to type more about this place because it seriously is another waste of my time . read more

Panera is a reliable go-to for fast, casual dining with healthy options and nice baked goods. I sometimes think of this restaurant as a satellite office since it's a good place to work remotely or study. Good coffee and pastries never hurt. I like their salad and their French onion soup is delicious. They now also have several varieties of iced tea and frescas. You can't go wrong at Panera unless you are avoiding carbs and have trouble saying no to temptation. I give it three stars as it is not locally owned and that's important to me. read more

Panera Bread - Sandwiches Near Me - Richmond, Kentucky

Well, I go there to have lunch and then study afterwards, friendly staffs, free refill of coffee.(good for final weeks). They a bit pricey for what you are getting(the quantity is moderate). Thai salad, brocoli cheddar soup, carrot cake is always my favorite. also, their expresso drinks are always tasty. Great selection of breakfast, just try every breakfast, can't go wrong with that. Also the best bagels I have found so far. Tips: I get their sesame bagel to make Lox, the right texture and softness(after toasting the bagel), work out great with salmon! read more

Panera Bread - Thail Salad with brocolic chadder soup - Sandwiches Near Me - Richmond, Kentucky

See all

Bare minimum...out of decaf, no milk alternative, dirty bathroom, no napkins or utensils in our to go bag. Difficult to eat soup without a spoon. Lake of vegetarian or vegan options. Panera, you can do better and we're done with you read more

Last few times weve come here, we have been a bit disappointed. Portions have decreased, but prices are a little higher. I love a cretain partery they a has a cherry topped danish with creamy cheese filling a white sugar drizzle iceing to my shock they no longer serve them as they switched it to a smaller, donut size round flaky pastry. It did taste good but price went up and this is 1/2 the size of the original. read more

First time driving thru Panera on a Sunday picking up Mediterranean quinoa and turkey chili on a cool afternoon after a triathlon.

Very high quality food, fresh and prepared to eat. Fairly fast service. I will say, not a lot of seating.

I'm in a quandary how to rate this place. It's new, clean, people are nice and friendly. But it's hard to leave without dropping $10-12 on a meal (you pick 2 + a drink and dessert brings you close to $15). That makes it close to the price of a sit down restaurant; simply overpriced in my book. But on the other hand, you know what your getting. Never a surprise. You can stay all day if you're inclined. This is possibly why I usually only review independent restaurants, not chains. read more