The food is exceptional. The service is great good atmosphere inside great place to either eat in or order for pick up.

I've heard it said before that if you want home cookin', then eat at home. I normally subscribe to this belief. It's one reason I don't go out for breakfast ~ I can make a pretty good breakfast at home. No use paying someone to do something I can do. So, going into Jackson's restaurant, a mom and pop restaurant specializing in home cooked style food, I had my doubts. Walking up to what resembled a school cafeteria lunch line only furthered my doubts. And, seeing the sheer number of different options sitting out behind the glass window only furthered my suspicions. Look, I was wrong. The food here is really good. The service is super friendly and helpful. I was so overwhelmed by all the choices I just told the lady behind the glass counter to pick me something. She obliged with a kindness that made me think she knew me somehow. She chose the chicken and dumplings, beef stew, apples, and two different types of corn bread. Now, I thought initially, and she even admitted, that the chicken and dumplings/beef stew mix was a little unorthodox, but that they were both so good I had to try them. Both were fantastic. The apples were awesome. I liked both types of corn bread. When I got up to leave, she called me over to the counter and said that since it was my first time there, I'd get a free dessert. You all, I was too full to even try. The food here is both tasty and filling. I was in Richmond for a conference at Eastern Kentucky University. So it was really convenient to stop by. But I'd say that even if you're remotely close, it's worth a visit. Don't, as I did, judge a book by its cover. read more

Jackson's Restaurant - Chicken and dumplings, beef stew, apples, and corn bread - American Near Me - Richmond, Kentucky

My wife and I ate there last night, the short version is I got a bone in pork chop which was 10% bone 85% fat 5% meat!! The wife only option was chicken and dumplings ( 99% dumplings 1% chicken) the quality of the food has went down immensely!! I'm not sure why ppl continue to go!! It seems to be mostly senior citizens who occupied a table for 3-4 hours!! Very disappointed Jackson's!! read more

Sunday morning breakfast options are limited around here and it was nice to be able to have something local instead of Waffle House or another big chain. Friendly service and good food cooked to order. I chose the "Early Birth Breakfast" that was advertised on the napkin holder and it wasn't ten minutes before it arrived. Two eggs, bacon, potatoes and a biscuit with gravy. Nice, solid, stogy food that kept me going for several hours. The restaurant was clean, the service was attentive and the hot bar looked great. Great to #EatLocal! [Review 20172 overall - 212 in Kentucky - 1148 of 2023.] read more

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The service is always good and the food is always hot and delicious. My only problem is having to decide between all the great choices. Breakfast is served all day and there's always great food on the buffet or you can order from the menu. If you like comfort food, this is the place to go! read more

What an amazing gem! Found this place on our way to Lexington and so glad we did! Super friendly staff, laid-back, and food was out of this world! read more

Jackson's Restaurant - American Near Me - Richmond, Kentucky

The food was delicious don't get me wrong. But if you're trying to stay healthy this wouldn't be the spot. The service is great and the ambiance is lovely. Very good home cooked meals. read more

The best place to get that at home, southern cooked meal. Their food reminds me of my grandmother's cooking.

We found this place on a yelp search while going to Menards. This place is awesome. You walk in the front door and you can either pick items off the hot and ready bar which they serve you so other people don't have their hands in the food or you go seat yourself and order off of the menu. We chose to sit down and order. We got the philly steak sandwich which was pretty good and the colonel burger which was delicious and tator tots and onion rings which were both cooked perfectly. The burger was juicy and messy which was delicious. We will definitely stop back in when we are back in the area. And as first time visitors we received a free dessert of our choice. Don't pass this place up. The staff work hard and it shows! read more

If you're looking for home made chicken and dumplings, this is THE place. Best I have EVER tasted!!!! This is a little unassuming place but the food is EXCELLENT. The staff is just lovely and all of food was just delicious. This place is a must try for home cooking!!!!! Will definitely be back! read more

Jackson's Restaurant - Chicken and Dumplings made right!!!! - American Near Me - Richmond, Kentucky

Good food and friendly staff. Great local restaurant. Good variety and reasonably priced. We like the beer cheese!

Best homemade spot in Richmond. I eat here almost every week. Kind staff and my comfort food! Great dining area for large parties and buffet! Check the local website for the weekly specials! read more

Jackson's is amazing. One of my favorite places in Madison county - it was a lifesaver when I was in school. Great value, great food.

We arrived at 10:23 am and did not receive our food u til 11:35. Over an hour for a mediocre flavorless meal. The waitresses are super friendly and do a great job. The food not so great. The omelette had 0 seasoning on it and no cheese. The biscuits were straight out of a bulk box from Sam's Club and not hot. The pancakes have no flavor and served with fake butter. Think twice before dining here. This is my 3rd visit and all of the visits have been very sub par. It will be a long time before I return. read more

Jackson's Restaurant - Burnt pancakes that were served 20 minutes before the rest of our food. - American Near Me - Richmond, Kentucky

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Such a great hidden gem! The food was fantastic. The service was truly wonderful. The staff is beyond friendly and welcoming. read more

Jackson's Restaurant - Two kinds of catfish (the batter was better) the mashed potatoes were probably the best I've ever had!!! - American Near Me - Richmond, Kentucky

Great local place near the college. Random coincidence. Last year I stopped in town for the night and went to this restaurant. This trip I happened to stop in the same city and used Yelp to find a place to eat. Yep. The same one as last year. This restaurant has a menu to order from plus a hot table. At the table they had fried chicken, mustard greens, shredded turkey with gravy, mashed potatoes, dressing (which I chose, minus the chicken) and several other dishes I can't remember. Also desserts. The portions were large and the flavors delicious. The staff is friendly and helpful. There are a few parking spots in front plus more in the rear. This is place a try. I'm sure you'll find something you like. read more

Jackson's Restaurant - Turkey and gravy, mustard greens, mashed taters and gravy, dressing and bread. - American Near Me - Richmond, Kentucky

Down home country fare with lots of options and sweet treats. Go for breakfast or lunch when everything is fresh. Best fried chicken in Kentucky. Great desserts including Amish hand pies. Delicious but very small and need more filling. Both Table service and cafeteria style service are available. read more

This is the worst example of southern comfort food. Way to much grease on the green beans for sure. Everything looks like a heart stack on a plate and not in a good way. A dive restaurant in a dive location. Better food at Taco Bell than this joint. read more

Great local spot to stop at for breakfast or dinner. Good food good service and a local family atmosphere.

Extremely friendly service. I loved the hot food bar was amazing. I had the boneless pork chop with greens and baked apples. My wife had the chicken and dumplings that were also great. We liked the fact that this seemed like the type of place folks in this town come to on a regular basis. read more

We stopped by on the way home from Kentucky Horse park. Friendly staff and the food was really good. Home cooking at its best. We all had the meat and three. Would definitely recommend read more

Always an excellent meal whether you are ordering from their 'Meat and 3' hot bar which has different offerings each day, or ordering from their menu. Today, i had their Colonel Burger which is a 1/2 pound burger with 2 slices of hickory smoked bacon, homemade beer cheese, Swiss and American cheeses, topped with hand battered onion petals, dressed as you like (I have them run it through the garden) and crispy french fries. We also had their incredible giant Catfish sandwich on a hoagie bun (you can NEVER go wrong with this deliciousness) and seasoned french fries. Also try their home made potato chips! Plenty of dessert options including some of the best fried pies you will ever have. This is a local place where you never have a bad meal. Great breakfasts too! read more

Jackson's Restaurant - Colonel burger with fries - American Near Me - Richmond, Kentucky

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Very good food, which is similar to cafeteria style, I picked the meat and then you pick your sides and pay accordingly. Very good service and reasonably priced read more

Great down home country cooking. They have a hot bar you can choose your meat, veggies etc. I just went with a chef salad. It was delicious! read more

Jackson's Restaurant - Chef salad - American Near Me - Richmond, Kentucky

A classic "meat and three" with a buffet line of awesome meat and veggie selections. Even cooler was the fact that when I quizzed the server over which of the two meats I was interested in was better she responded "you can get half and half!" What a unique hospitality! I had half meatloaf, half fried chicken livers (I know half if you will say "gross" but I LOVE them) with mashed potatoes n gravy and pinto beans. All fantastic. My wife had half fried chicken and half fried Cajun catfish. Portions were more than ample and the food was fantastic. The only complaints.....they could not keep up with demand for cornbread so the only option was Sarah Lee rolls straight from the bag. Also it takes about 10 minutes to make homemade tartar sauce but they handed premade commercial packets instead. The apple hand pies were absolutely incredible. All in all a great old time place that serves great food with great attitude. We loved it. If we were locals we would be here on a very regular basis. We are from out of town just here for a college baseball weekend series. read more

There isn't a bad thing to say about this place except it isn't in my hometown in Indiana. Everything was homemade. The desserts are Amish made. Large portions and great value. If you like good food made like your mamaw would make it, this is the place. read more

Jackson's Restaurant - Mac n cheese, greens, yams, fried chicken, meatloaf, coconut pie, banana pudding, fried potatoes, green beans, dressing. - American Near Me - Richmond, Kentucky

Get off the highway and check out this local spot! Great breakfast, hot coffee and friendly service. The country ham was some of the best I've had and get the home fries too! We will return again read more

Jackson's Restaurant - Country ham, eggs, home fries with onion and a biscuit with gravy - American Near Me - Richmond, Kentucky

In most every town, there is usually a great restaurant where the locals go for the quality of food and service. In Richmond, KY- Jackson's is the place. Literally everything we tried was delicious. This is good comfort food. We tried the Meat and 3 from the Food Bar- meatloaf, real mashed potatoes and gravy, home made Mac and cheese, and some out of this world sweet potatoes. The corn bread was also incredible. In our group we also tried the omelette. Another hit. The service was incredibly friendly and spot on. Prices reasonable. Lots of public parking across the street. This is a must try. read more

Jackson's Restaurant - American Near Me - Richmond, Kentucky

This is an old school experience long on excellent food and short on ambience. But if you want top notch southern cooking at a reasonable price, this is the place! read more

Meat and 3 restaurant. Pork chops/mashed potatoes and gravy on hot bar was wonderful. Corned beef breakfast was vey good. Very good service. Friendly atmosphere. read more

The food was so delicious. Like eating a home cooked meal. The service was fantastic. They make you feel like you're just visiting friends. Very warm and friendly service. We live in CA and I'd happily make a trip out again just to eat here. Save room for pie ;) read more

Dropped by for lunch on a Friday afternoon. The place was busy but the service was quick and friendly. I tried the 1lb burger which was good but overdone. It came well done. I will try again but will ask for it to be cooked medium which would have made it amazing. read more

Jackson's Restaurant - American Near Me - Richmond, Kentucky

Lookin' for home cookin? You have found your place. A staple in Richmond. My dad and I have breakfast there and it's always spot on. Always a conversation be had in this place. Lots of old timers call this their hangout. If you are looking for a locality owned eatery with down home cookin' I really can't recommend this place enough. read more

What an amazing experience. Terrific buffet. All the food was great. Reasonable pricing and huge portions

Died and went to heaven! The diner is adorable. The staff is actually sweet and kind. We got burgers and a Rueben. The Rueben is the best Reuben I have ever had in my life. We made room for dessert. OMG! Homemade cakes and pies galore. It reminds me of my Pappy who was a blue ribbon baker. I'm glad my girl lives close so she can get some good food and friendly service. I'll be there when I visit. read more

Jackson's Restaurant - 1lb burger!!! Thick and juicy - American Near Me - Richmond, Kentucky

Yelp reviews led us here and it was a good choice. The menus on Yelp are old, and I would have updated them with new photos, and added photos of our food, but I left my phone in the car! After checking current menus, Hubby decided on the Philly cheese steak sandwich and fries. I was hungry after skipping lunch, and went for the hot bar with country style catfish, green beans, broccoli casserole, mac & cheese, and a fried corn cake. Hubby said his food was good, and so was mine. Only downsides were some tough pieces of broccoli in the casserole, and no one offered to refill Hubby's Diet Coke. The portions are generous, and I didn't leave hungry, but had no room for dessert! We will probably stop here again, whenever we get to Richmond at mealtime. read more

Had it not been for this platform, I probably would not have found this place. A definite diamond in the rough! So worth it - very affordable and memorable. Lisa was my server and she is a beast! She ran the entire restaurant by herself, including coordination with the kitchen, seating, and working the cashier station, and did it with a huge smile. I can definitely understand why this place is ranked #1 in Richmond. Excellent food - made exactly as I had asked. Even the coffee was exceptional. Very highly recommend! read more

Quality of food and quantity have both greatly diminished in past year. No longer will eat there. read more

No vegetarian options, although advertised as having them. Cafeteria ambience was not pleasant.

Good basic food and the menu changes, good quality and value for the dollar. The restaurant itself is basic and that is part of its charm.