food was okay. but customer service was rough. my server was overly rude and was slamming my food on the table so hard to the point where some of my food fell out and onto the table. whoever this was should be fired he has black curly hair hes white and looks pretty young. I mean who huffs and puffs because I asked for some ketchup? read more

Still my favorite steakhouse in Richmond. We always check in on their app to get on their waitlist, other times, we order our meals to-go. Either way, the food is always hot and fresh. Of course, you can never go wrong with their Cactus Blossom onion for an appetizer! My 'go-to' steak order is their 12 ounce New York Strip (medium rare), baked potato, and a salad. Another one of my comfort-food favorites is their Country Fried Chicken with mashed potatoes and green beans. My wife loves their "Road Kill" (chopped steak) or their herb crusted chicken. The grilled lemon that comes with the herb crusted chicken always adds a nice flavor profile to the chicken. Salads are always fresh and cold. Be sure and ask for John to be your waiter if he is working when you are there. John is always extra-attentive and gives 1st class service every time, although I must add that ALL of their waiters and waitresses are top-notch. read more

Placed an order online for pickup. Order was NOT ready as promised. One of the items ordered was two sweet tea no lemon. Got home and both were Cokes. Paid for something I cannot drink. The last three time we have been to Texas Roadhouse, service has been really bad and the food has never been cooked correctly. Thankfully there is another steakhouse now in Richmond. read more

Our food was hot and cooked to perfection . My husband and I both order steak dinners , mine with the add on Shrimp ( was kinda small ) I will not order that again- was worth the extra cost - But was tasty . our Servers did excellent job . read more

Always a great experience. We visit often and it's one of our family favorites. I also love all the fun things they do for kids

We went to Texas Roadhouse yesterday and had a terrible experience. Our waitress was very Intoxicated and very hateful. None of our food was cooked everything was EXTREMELY raw beyond "medium well". Waited for refills for 20 minutes and they never came. We asked our waitress for salt and she yelled at us. Will not be returning. read more

I come here very often and I'm never disappointed!! Service is always great and food is always tasty and fresh.

Popped into Texas Roadhouse for a quick bite since it was so close to our hotel. Our server Bob was excellent. He was attentive and even though it was busy he checked in and didn't forget anything we requested. I don't think I've ever said this before but the food was a tinyy bit over seasoned. Still really tasty though. The fresh baked bread and cinnamon butter was soo delicious. And the cactus blossom was decent but I would've preferred the fried pickles. Those are my go to from now on. My drink was a margarita mixed with sangria. It was good but not super strong. My bf got the Long Island and said it was pretty sweet but "still got the job done" lol The ambiance was nice. Huge sports bar with lots of tvs and huge booths throughout. They also have stuff animals on the wall. The weirdest one was a bunny with antlers lol read more

See all

I've Been to multiple locations everywhere and this one never disappoints. Food is always good and hot and service is pretty fast and great. read more

Texas Roadhouse - All-American Cheeseburger* Margarita - Steakhouses Near Me - Richmond, Kentucky

See all

Outstanding prime rib. Best I've ever had; including upscale steakhouses. Will do again.

First time at this chain restaurant. Lively place! Great value & food: warm rolls with cinnamon butter. Ordered filet & prime rib meals which included two sides: house salad, baked potato, Mac and cheese & fries. Everything was delicious and our dog enjoyed the leftovers! A well managed establishment (manager visited our table- wow, customer service returns) Surprised by this chain restaurant, wonderful to see the staff's teamwork and efficiency of busing tables. read more

Food was great! Service was great!! Food came quickly and was nice and HOT. Also tried the new mocktail on the menu and it was tasty but could've have been sweeter. I'll try a different mocktail next time. I highly recommend putting yourself on the waitlist, makes it 10x better and you don't have to wait at the restaurant. Highly recommend! read more

I would give this place 5 stars if it wasn't for it being so uncomfortably cold. They have the AC way down and then on top of that they have all the ceilings fans on full blast so if you plan on going, wear a sweater. Other than that the food has always been great for us. I always get a nice steak and my husband orders some variety of chicken and it's always been very good. There is a bit of wait for food but if you order a salad as one of your sides, they go ahead and bring that out immediately which is nice. Definitely recommend for the food. read more

Texas Roadhouse - 16 Oz steak, mashed potatoes with brown gravy, Mac n cheese, loaded steak fries, cheeseburger - Steakhouses Near Me - Richmond, Kentucky

The food was good. Steaks cooked as we requested. We got there before there was a wait and before it got loud. (I don't like it when you can't even talk with your dining partner without practically yelling). Our waiter, Trey, was terrific read more

Big shoutout to our waiter John!! A++ service, we had everything right when we needed it. It always feels good to be taken care of when you're out to eat! read more

Kudos to everyone working tonight on 2/7/25 everyone managed to keep their cool while some lady threw a middle aged woman temper tantrum over the fact that she left her table unattended and a busser accidentally cleaned off the table. He apologized relentlessly and went to get a manager to help get more food out ASAP while the lady continued to yell at people to get their attention and argue when told that he didn't mean to lol...manager and staff did everything to make the situation right for this lady but of course her miserable self just wanted to make other people miserable...it's a Friday night it's busy and they are doing an amazing job at this location. To the lady who acted as if she was 3 years old grow a pair and learn how to be respectful. read more

I always hate leaving a bad review because everyone has a bad day, but this will probably be the last time that I order to go from this location. I have complained several times about this issue, but they don't seem to care. As you can see from the salads, there is not enough lettuce. You get twice this amount when you eat in the restaurant, but to go portions are despicable. As you can see from the attached photos of the portion size of a to-go side salad and also from a chicken critter salad. Of you're eating in, its okay. If to go, better go somewhere else if you want proper portions. read more

Texas Roadhouse - This was supposed to have been a chicken critter salad. Wilted and extremely small portion of lettuce. - Steakhouses Near Me - Richmond, Kentucky

See all

The 4 of us arrived around 6:30 4-23-25 ( wedding anniversary dinner) I am a bigger man and ask for a table and was rudely told it was 30 mins for a table but they could give us a booth and a chair for me to sit in ( yeah a 400 pound man sitting in a chair yeah that won't draw attention) I looked around and immediately behind me was a 4 top table which was unoccupied for the hour we were there!! Jacob our server could not get anything right brought wrong food , wrong sides, wrong drinks, my silver wear napkin had just a knife !! This place has went down hill!! I can semi over look bad service ( these days it's expected) but not having accommodation for larger individuals and being rude about it!! So 30 mins for bigger ppl but seat you right away for smaller people ( screams of discrimination) steer clear of this location unless you are under 100 pounds!! read more

Great place food is great . We enjoy meeting friends for dinner never have to wait very long for our food read more

The food is amazing it is one of my faveorite places to eat and the waiters are so nice and understanding and I love how long its open for, but the food gets nasty in like an hour when its cold, it litteraly taste like doo doo, but its a 10/10 fresh read more

Took over an hour to get our food. The salads came over an hour late with our food. The steaks were cold and had been sitting. I would go to Logans or Outback instead. I don't recommend this Texas Roadhouse. read more

Was EKU Monday & large group went out to celebrate. It's was 6:30 in the evening, Eight people in party, Took a little while to get table. (That was expected) Our meal was very good. Our server was great. 1st visit to this Establishment & was just like rest of them. read more

Texas Roadhouse - 8oz Ny Strip, With onion & mushrooms - Steakhouses Near Me - Richmond, Kentucky

RICHMOND, KY Went there to eat tonight with some co-workers, ordered a 16oz steak and the waiter brought me a 6oz instead. Only said sorry and walked away. Never brought me what i ordered. Also found a hair in my potato and when i told the waiter he just walked away. Waiter could have been more helpful in my opinion and the female manager that came by, ask how our dinner was and walked away before we could even answer her. To be a paying customer I fell like jaded. Come on Roadhouse, due better!!! Was looking forward to this outing with co-workers and the staff at Texas Roadhouse Richmond ruined the evening! read more

Ordered sirloin medium well. It was way overdone as expected., if I had ordered it medium it would have been red in the middle. My wife's steak tips were burnt as well. The rolls were burnt. Not a good experience this time. It's usually better. Still cheaper than most places. read more

The atmosphere is a little noisy but fun. Food is great and nice portion size. Staff were great. Prompt, friendly and returned at the right times to refill our beverages. Prices were very reasonable. read more

You can always count on roadhouse to be consistent! It's a great place to go when your kids love steak and they will eat all of their food so you know you won't waste your money on their meal. I mixed it up this time and actually ordered the portobello chicken. I don't regret that one bit! Love the grilled char flavor on the chicken, sauce and mushrooms was delicious! Service was also great! We always enjoy our meal at roadhouse! read more

Texas Roadhouse in Richmond is; Always busy Generally on a wait Has great staff Food is always good We love going and are never disappointed. Take advantage of call ahead seating and you won't spend time sitting around. read more

Been a long time since my wife and a as I went out for a steak dinner. Since before Covid. Last time we went here, we had the same as time time. Last time the T-Bone was wonderfully tender and the Prime Rib melted in your mouth. This time the a primer rib was tough and loaded with excessive fat. Still edible. The dogs loved the fat. My T-Bone was also very tough and loaded with grizzle. Took the biggest part of it home. The dogs loved that as well. The short of it is that Texas Roadhouse is getting much cheaper cuts of meat than they used to. Next time we get the urge to go out, I think we will just go to Popeye's. read more

The cunt of a "manager" named lexi or alexi or whatever. So extremely rude I had to keep myself from losing my temper. Asked for a medium rare steak and received it almost PURPLE was so cold on the inside and barely cooked. Asked for a new steak not even a refund or anything just wanted it cooked properly and was called a Karen. Will not be back. Will be letting people know how terrible the service was. read more

Great service and location. We were seated promptly and then greeted quickly by our server. Great menu options. Steak and sides were cooked to perfection. Highly recommend read more

See all

I love the ribs. I like to get the steak and ribs with sides to go and split it with my wife. Great value.

We had thee nicest waitress. She was very kind and very thoughtful. But the food was very over salted. My chicken salad was good. My wife had a porterhouse steak. Over salted but she ate it anyways.she was hungry. She's in the bathroom right now as I type this. My son had ( or thot he had) 2 little cheeseburgers. Terrible. Had so much salt on we sent em back terrible. Disgusting and sickening. They took it off the bill. And our waitress offered some other stuff as substitute but he didn't need it really. Anyways we were hoping things got better but I'll tell ya. You wanna ruin someone's dinner and make em sick, just add a bunch of unnecessary salt and you can make em sick and almost guarantee they'll never go back. If I want salt on my damn food I'll do it myself. When I have people over here at the house I don't use much if any salt. read more

Chase was our waiter. He was exceptional and beyond. We were a family of 6. The food was cooked to perfection as we all had steak. The speed of service was great despite an absolutely packed Saturday evening. Traveling from Northern Michigan, this was the best Texas Roadhouse we have ever visited. Kudos to Chase and management! read more

Our waitress, Jen, was amazing! We got refills just as quickly as we slammed them down. We were seated the moment we entered through the door. The bread with cinnamon butter was as amazing as ever. Bacon cheese fries are a simple classic, they don't skimp on the bacon bits. The buffalo chicken bites and country fried chicken were superb! It's noisy in there, lots of crying babies, but c'mon, this isn't a five star restaurant. The food? Yes, classic and more than worthy. Ambience? Not so much, but you can't always have it all. read more

We are on our way home to Michigan, and we stopped to get a quick lunch on our way. When we first entered the restaurant, I was a bit nervous because it was packed and I wanted it to be quick.... It was exactly what we needed and wanted! Lunch came quick, it was delicious and our bartender Becka was awesome. Highly recommend. read more

Texas Roadhouse - Steakhouses Near Me - Richmond, Kentucky

Service was 10/10. They were nice everything you can imagine. HOWEVER whoever is making the food just got me and family food poisoning so I just ask PLEASEEEEEEEEEE wash your hands. read more

the service is always incredible. food is always delicious. kind of miss how back in the day there would be peanut shells all over the floor. but they still provide peanuts anyway. read more

We went yesterday which was a Monday. It was kids night which we had no idea. We were seated right away and they came up and asked if the kids wanted to go make a craft. Took them, and brought them back. It was great ! Our youngest gets antsy and she likes to scream so that made it so much better!! Our waitress was extremely nice, both of our food (for the first time) was cooked perfectly, and then the Armadillo came out and took pictures with the kids. Overall, it was a great time!! read more

Rolls! Just give me those. Other than that, mediocre steak. It's pretty expensive, and you won't get a lot for your money.

The salad was too watery. The chicken was bland. No taste to it. Onion blossoms were really salty. This is the first time I ever had this bad experience. Hopefully it will be fixed read more