Outback Steakhouse in Richmond consistently delivers what you hope for in a national chain: dependable quality, friendly service, and a comfortable atmosphere that makes you feel welcome whether you're dining solo or with a group. The steaks are always cooked to order--juicy, well-seasoned, and served hot. I've had the ribeye and the Outback Special on different visits, and both were excellent. Their sides deserve praise too: the baked potato is generously topped, and the steamed broccoli is surprisingly fresh and crisp. The Bloomin' Onion remains a classic for good reason--crispy, flavorful, and perfect for sharing. Service here is attentive without being overbearing. Staff are quick to greet you, refill drinks, and check in at just the right moments. Even during busy hours, I've found the wait times reasonable and the dining experience relaxed. The Richmond location has a clean, well-kept interior with just enough rustic charm to make it feel distinct from other chains. It's a great spot for a casual dinner, a celebratory meal, or even a quiet lunch during the week. Outback may be a familiar name, but this location stands out for its consistency and care. Highly recommended for anyone seeking a satisfying steakhouse experience with no surprises--just good food, good service. They open at 11:00 and I have lunch there frequently. read more

Stopped in yesterday for a business lunch. Hadn't been to Outback in several years. Our waitress was very attentive and kept checking on us throughout our meal. We had the bread to start, always good. For lunch, I had the Shrimp on the Barbie and a Side Salad. The shrimp was well seasoned and tender. The salad was chilled and fresh. My co-worker had the Alice Springs Chicken. He said it was his go to meal here. Cost for two people with tip was $30ish. Great value for the quality of the food. read more

First time visit to Outback and it was very pleasant. Service was great and food tasted amazing. I will be back!

Hadn't eaten at Outback in some time and decided to stop in. My wife and I both got salads, sweet potatoes and steaks; she got the 6oz and I got the 11oz. The salads had a weird taste to them and we only ate half. The sweet potatoes were in the smaller side and they were a little skimpy on the butter and cinnamon. But the worst offend were the steaks. I order mine medium rare and they flash fried it and it had a 1/4" of shoe leather around it and my said her's was much better. Also I ordered a Coke Zero and they tried to wiggle in Diet Coke and then told me they were out of Coke Zero. I'm super glad we had a gift card or I would've been really upset. We went to Baskin Robbin's afterward and decided we should have just ate dinner there. read more

I purchased the Kingsland pasta with consisted of shrimp and steak and to my disappointment the steak was sour. I plan on taking it back for a full refund. It was purchased from the Richmond Ky locations. read more

Steak was good but only having broccoli for a vegetable hurts. The mixed veggies where always good for diabetics. I would live to see it back on the menu. Herb is a good server and do his beat to take care of the tables needs. Good atmosphere as always. read more

We don't live in Richmond, but decided to hop over for an early evening Valentine's Day date. The manager made sure to come over and check on us and wish us a happy Valentine's Day! They had several decorations and even a Photo Booth. The apps came out quickly and the drinks were excellent. The food came out super quick as well. The steaks were perfectly cooked. Staff were all dressed up for the occasion and were all so nice. We will definitely be back. read more

Outback Steakhouse - Valentine's Day props! - Steakhouses Near Me - Richmond, Kentucky

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I'm a caregiver for a client who is not only in a motorized wheelchair, he has to be fed. The staff was most accommodating and helped us to a table where we would be comfortable. The food was amazingly good. Our server is a gem. She made my client laugh and he enjoyed his lunch very much because of her. This was our first time visiting this restaurant but it certainly won't be our last. Thank you all and Merry Christmas!! read more

Outback Steakhouse - Bloomin' Onion - Steakhouses Near Me - Richmond, Kentucky

Service was decent but the food was not warm, my broccoli came out super hard and my burger wasn't very warm either. Hopefully just caught them on a bad night. read more

Ordered the bloomin fried chicken with mashed potatoes and Mac and cheese and for dessert the tin tam cake. The restaurant was not crowded, was clean. Waiter was very friendly and helpful. Food was delicious. Would definitely eat here again. read more

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I love the food and the service!! The potato soup is my all time favorite. They never forget my condiments and its always brought to curb in a timely fashion. read more

Never a disappointment!! Great service in the order to-go. The ladies are always friendly.

We have had good experiences with outback in the restaurant and for pick up, but tonight was a definite exception. We ordered and paid and got there before the order could even possibly be ready. Yet the food was cold and overcooked and soggy. The salad greens were not crisp. The entire experience was a huge disappointment and for over $40 for two burgers and some Aussie fries which were soggy is just not acceptable. Definitely has this rethinking about ever going back. read more

Atmosphere was typical. Clean, music reasonable volumn. Service was decent but confusing, had multiple people coming to the table. asked a server who told us that she was our server and all of the others were server assistants. Blooming onion was same as always, good but greasy. Wedge salad was really good. Sirlion and coconut were good, both cooked perfectly. Hamburger was very disappointing, Not even in the the ballpark for the price. Condiments were either missing or not good. Lettuce was extremly small and wilted. Onions were chopped, most fell off. Bun was like a crouton, they replace the bun and it was better. Any fast food burger would have been better for the price. Fries were good. read more

The service, food, and atmosphere at this Outback is exceptional. From the managers to the waiters and waitresses, the customer service is top rate. The food, always the very best. If I was on death row, I would request any number of Outback's amazing steaks and sides as my last. read more

We just moved to town and wanted a place that everyone would be ok with. We called to be put on the list and spoke to a super sweet lady. When we came in, she was like ahhhhh yes I just spoke with y'all! You're set up and ready! Everyone was so sweet and accommodating, very sweet to my kids. Then our waitress was on top of everything. Not just good at her job, truly a warm & welcoming soul. So we've been back a second time before I could get this posted. We had the same waitress, Lindsay. She truly is an amazing asset for this place! The manager is very friendly and checking on everyone. I didn't catch her name. But really seems to be a great dynamic of staff. I've read lots hit or miss reviews on the food but ours was great both times. Both times, the dining room was clean. Parking lot was tidy. My 8 month old swept at a plate on our second visit... yup, shattered. They were so sweet to us and thorough in their clean up while we were completely mortified. They were very friendly to all of our kids. Due to this staff & the positive interactions we have now had, I think it's safe to say we will be back, probably more than we should. read more

If you haven't been to Outback Steakhouse in Richmond in a while you need to go back and give them a try. They have stepped up their game. They are opening the door for you, giving great service and the rib-eye I got was delicious and the food was out in 5 minutes! read more

staff at this restaurant are always so kind! This business does so much for the community. so grateful for them!

Service was excellent, but the food was very underwhelming. The fried chicken - eugh. The breading was overly seasoned while the chicken itself was really bland. My coconut shrimp was simply okay, don't bother with the nasty sauce. The restaurant was packed for Father's Day, but it wasn't horribly loud aside from a screaming child or two. read more

Our trip to Outback was around 430pm on a sunny Saturday afternoon and wasn't very busy. So we enjoyed (mostly) piping hot food (my sons first bowl of potato soup wasn't very warm) and very attentive service. My wife got the special Tampawoona (something like that‍) Salmon and it was super yummy. My son got the sampler appetizer and a bowl of the aforementioned potato soup. His blooming onions he didn't care for as they seemed overcooked, but was otherwise happy. I did the booming onion ribs and a loaded blooming onion and finished half of both. Both were good, just a lot of food. So all in all it was an Outback experience that their corporate office would approve of. It was t a small mom and pop with delicious recipes that wow and amaze, but that's not where we chose to have dinner tonight. If you like Outback and what they have to offer, this Outback seems to do things right. 4 stars. read more

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Ambiance- very welcoming, clean Service- very good Food- me and my wife get ribeye bone in. Best steak in Richmond. Bread is OK. read more

Food, trash. Had to ask for a second new round of soups because our first were cold. I didn't even ask cause our poor waitress we ran to death as it was but meal... cold. Chili was watery, potato's soup was bland. Bread didn't seem fresh. Food was not good, I'd rather just drive to Lexington. Although... (Paisley? I think her name was?) Waitress, awesome! So sweet! read more

Remember when Outback Steakhouse was a great place to have a meal? Burger is totally from a box and had so much mustard it was dripping off . Salad was wilted . Wings were good , found a mystery piece . Aussie fries were good . Order off the appetizer menu because this restaurants food is bar food only now. read more

I was eating my baked potato when I noticed a piece of hair in it! Please make sure your personnel wear a hair net!

Sub par quality and taste of food, as well as diminished portion sizes. All overpriced. Competent friendly staff. But food and value of said is not worth it. read more

My service was outstanding thanks too Cole Rankin. I will definitely be coming back. The food was amazing as well!

Thanks so much Erin B. You are always so Amazing with Great Service and Kindness Had Ahi was really Good Thank you Outback Appreciate You

Waited forever for the food and I'm not one to ever complain. When it finally arrived, the steaks were all wrong and they even overcharged me on the bill. This has happened to me a couple times at this same location. I don't know how this place has stayed in business read more

So to start we went there about 4pm on a Wednesday, they weren't busy at all. Maybe like 5 tables including ours. We sat down and easily waited 10-15 minutes just for our waiter to talk to us. Didn't get drinks for another 10 after we ordered them. The food came out decently fast, normal wait time for food and the food actually was really well. Portion sizes were good and food was really really good but the staff was terrible. The entire time we was there our waiter was gone for like 90% if the time. I never received a refill and my gf only had gotten 1 refill and even that took a while. We had asked for a refill and he took 10 minutes to bring it out, mind you at this time we were the only table in his section. Then when he came back we asked for honey mustard and he said sure and said he would be right back and he never came back with the honey mustard. Based off the staff alone I will not be coming back to this location. Good food but terrible staff, that's my final comment read more

I've been to quite a few Outback Steakhouses over the years and this one was just OK. the food wasn't anything special, in fact I think Outback has gone downhill in general over the years in terms of flavor and ingenuity. I ordered my steak medium and it came out medium rare to rare. I had to send it back and have it redone. When it came out they brought another potato when I'd already finished my first one. Speaking of the potato, it was so bland. I ordered it loaded and didn't taste any flavor at all. I ordered a mule and was surprised by the nasty wilted milt and the soft worn out blueberries. I'm guessing this place just doesn't get enough business anymore to keep fresh ingredients. My service was very good and the manager who brought the steak properly cooked was also professional. On another note, I don't know why they chose to put families with children inside the bar seating area. Why would you not save this for people who may want to drink alcohol, especially on a Friday night? read more

We ordered delivery. It cost $131 including tip and delivery charges. Where do I even begin? I ordered Alice Springs chicken. My chicken was so over cooked it would barely cut. I ordered the creamed spinach as a side and french onion soup. The crouton on my soup was literally a hambruger bun with cheese melted on it...the spinach was edible but i did not love it. My partner ordered filet mignon. It was also extremely over cooked, could not hardly be cut even with a steak knife. My daughter got a petite steak...same deal. Very dry and overcooked. For desert we got 2 chocolate thunders and a carrot cake. The chocolate thunder was pretty good but the carrot cake was NOT good. It tasted molded. For $131 this was a barely edible meal. We would have been better off going to McDonalds. Wow...just wow. read more

Ate here on 21 December 2019. We ordered the blooming onion, Kings Island pasta with shrimp and steak, side salad, and kids cheeseburger. We all had water. The blooming onion was cooked too high and the outside was done but the inside could have used a little longer. The onion also needed a deeper cut. The pasta was really good and had an awesome flavor. The steak was a little under cooked for my liking. My wife wanted a steak salad so we shared the pasta and she had the side salad; took some of my pasta steak and put on the salad. This was enough food for both of us. If a Wendy's 4/4 is filling you could share this meal and still be full. The restaurant was clean and appealing. The staff were clean and accommodating. Our server was ok but he let our drinks run dry and he forgot to bring out the bread after we told him we didn't want it until our meal. The service was fast but the restaurant wasn't overly busy. My daughter said to make sure that I put that she had the boomerang cheeseburger and it was excellent. Food 4* better blooming onion and it's a 5* Service 3* forgot bread and drinks ran dry Ambiance 3* sat next to some rowdy kids. Killed the atmosphere Cleanliness 4* Hostess 4* read more

We came in and we're seated promptly. However, many workers standing around- 3 up front- and waited about 10-15 minutes for a waiter to come to the table. No one showed up but we saw two waiters walk by serving tables across the room and another woman cleaning a table. We set an alarm just to give them an appropriate amount of time. So we left. This is why we rarely come to this Outback- there will be less than 10 tables and people seemingly walking around aimlessly but customers are waiting to be served. Very very annoying, we left and ate elsewhere. read more

Ordered delivery as I'm out of town staying at a local motel. I had salmon and it was great. They restaurant is currently at limited seating due to COVID. I'd definitely eat here again next time I'm in town. read more

I was contacted by Madeline and she sent me 2 gift certificates for a meal on Outback. Tonight (1/20/18) my husband & I went back to try them again! It was a totally different experience!! Excellent service and food was prepared exactly as it should have been. This definitely made up for the bad experience!! read more

One of my favorite places to go eat dinner, wish they would open for lunch soon! The espresso butter filet and the broccoli are always out of this world. I always have good service and enjoy the atmosphere of this location! Management frequently rounds and everyone is always friendly. read more

An extremely disappointing meal. We both ordered a steakhouse salad with medium rare steak. We got a very disappointing salad that looking nothing like the one on the menu with very overdone steak. We showed the picture on the menu to our server and explained that this is not what we ordered. She took it back to make us a new one, which looked exactly the same but with the steak cooked correctly this time. The manager came by and did not apologize or offer anything for the terrible meal. We both paid $13.99 for this salads that were probably worth $5 max. I will not be coming back. read more

Outback Steakhouse - The disappointing salad we got and the one shown on the menu we were anticipating. - Steakhouses Near Me - Richmond, Kentucky

The manager and wait staff were awesome!! Hunter, Cole we're the nicest waiters i've ever had

Amazing food and amazing service, ordered filet mignon and it came out perfectly. Perfect place for a night out with friends or family!

It is rare for me to give a 1 star. After moving, frankly we just do not go out to eat much. My brother was in town a few weeks ago and stopped in here had a great time. Well my Mom came in for Christmas and before she went home we treked the 45 mintues to the closest outback because of the last experience. Well let me just tell you about it.... We arrived and there was a 15 minute wait for a table, No issues with that. It happens on a Saturday night after Christmas, right! We were seated at the table and the server came right away with an awesome personality. We got the drinks and the appetizer order was taken. No issues so far. The appetizer came (bloomin onion, what else at outback right?). The onion was over cooked and sauce was only filled about 25% of the way of the container provided. I like the sauce and asked for more, never came. We had two loaves of the bread there, by request, but server only brought 1 little butter container. We asked for more, never came. So no sauce for onion and no butter for the remaining bread. I only had water (no Diet Dr. Pepper which is unfortunate) but at one point my glass was empty for 31 minutes. The server was there 6 times in that time frame. Mom ordered the steak (medium well cook). We got the steak and it was WELL DONE and I mean well done. My food (Volcano Shrimp) got lost. It arrived 8 minutes later and again was way over cooked. I did not say anything as I was just hoping to have a good time with my two favorite women. I had ordered a side of fries. It was delivered to the wrong table (the table behind us was having some of the same issues and we had some fun conversations over that). So I had to wait longer for the fries. Well Mom complained about the steak and server said Medium would be better because it would be easier for the kitchen to get it right. Well the new steak came and charred on the outside and raw in the middle. The inside of the steak was cold still. Mom bit her lip and ate around the raw part, mainly because my wife and I were halfway through dinner already. Mom mentioned something to the server and his solution was to give us his discount (we had a 20% off coupon they gave us when my brother was in town, so he gave us 5% more. So he tried a little bit. The thing that disappointed me the most was that he explained this to the manager, according to what he told us, and the manager never came to the table. There was some issues with a gift card we were trying to use and then the GM sent out the assistant manager who was not aware of what was going on. So if the server told the GM about what was going on, why would the GM not tell the AM about it before going out there? The AM came out and Mom had to explain it all again (which as many of you know if Mom has to repeat herself, at this point for the third time, it never goes well). Mom did let her know everything that went on and was not shy about it. Overall, I think the server has a great personality but was forgetful. The AM in this location seems to have her stuff together and honestly really do not hold any grudges there. The GM there though, by not coming out and apologizing for the shortfalls really tells me all I need to know about this location. I will no longer be going back to this establishment, instead I will be making my trek all the way to my favorite locale, Malones in Lexington. Malones, I will see you for my wifes birthday on Saturday.!! read more