Terrible customer service. Ordered rapid pick up: one sausage and egg on brioche, two bacon and egg on brioche with extra bacon. Received no bacon at all. Not sure how they could mess that one up but we had to drive all the way back so they could make us new sandwiches just for them to break the egg all over one of the new sandwiches. Then they said they can't do anything about it. We have come here for years so we are sad to say that we will not be back. read more

Panera Bread - Broken egg sandwich - Sandwiches Near Me - Menifee, California

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I love me some Panera. It's like comfort food to me, a sandwich, soup, and chips - yum! I always get the same thing and cannot force myself to try something new. I always have the bacon, turkey bravo, broccoli soup and kettle cooked chips. Their pastries are really good too. I purchase pastry rings for my office often and they are delicious and disappear quickly. I am highly sensitive and often get food poisoning and have never had it here, thankfully. Their food is always prepared cleanly, hot and fresh. Try it, you'll like it. read more

Panera Bread - Sandwiches Near Me - Menifee, California

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My little salad had ice chunks throughout it. Once it melted i had a puddle on the bottom, it was just, not good. Picked out my ice cold chicken and ice cold eggs lol. Sad sad salad read more

Panera Bread - Sandwiches Near Me - Menifee, California

Um we went there for dinner at 6:30 and Panera bread was out of all there bread and then we found plastic in our soup cup don't recommend this place read more

Panera Bread - Piece of plastic bag in the broccoli cheddar soup - Sandwiches Near Me - Menifee, California

Poor management, very poor management , little high school kids can run a shop better than this guy they have, very dirty store, and can't explain to customers why they don't check bags before handing them out. There's a checklist on it for a reason and the manager said he doesn't check it cause it's waste of time. Will let's see what corporate thinks about that read more

Half of mr sandwich had no avocado no lettuce or mayonnaise!!! No flavor wtf! They sure didn't discount 1/2 if the effort put in this sandwich read more

Panera Bread - No mayo or lettuce!!!! My other half did not have avocado! I should have paid 1/2 of what it cost me. - Sandwiches Near Me - Menifee, California

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There are a lot of things to love about Panera: the fresh baked goods and bagels, coffee in tiny their mugs, their amazingly perfect chips, their wall art... I can keep going. Oh, not to mention, it's right next to In N Out and therefore always my plan B when the In N Out line is 3 miles long. Blame it on COVID, but their sandwiches are now comically bad. read more

Panera Bread - What I ordered ...vs. what I got. - Sandwiches Near Me - Menifee, California

Super polite staff , drive throu moves very quickly and the food is delish. I recommend this place for good healthy food and good service read more

Panera is okay but it's the wait time that is problematic. Once I waited 30mins for an online order.

5-for food 1-star-customer service The food is just like any other Panera. The service is terrible. Only rude young adults. I had to send my latte back 3 times because they were to lazy just to remake it the first time. They kept trying to change and fix the same latte. Like what the heck!!?! It isn't a sandwich once something is wrong you can't change it. Also I was getting bread yesterday and I waited 10 minutes just for them to cut it because she was busy laughing and talking to her colleague and then flirting and taking some guys order all while I was waiting for sliced bread. read more

I usually give great reviews but just had to comment on my experience at Panera in Menifee. Met up for a sister lunch. About 6 people in line. One cashier! When, who I believe was either a manager or shift manager, came to a register. She spoke so fast that I had to ask her to repeat EVERYTHING she said! Something about $2 off on ham products. What's that all about? Was the ham going south and they needed to sell it? Had to ask for butter and the waitress sighed and brought me 2 butters in 4 minutes. Yes I was timing her. By the time I got the butter my soup had cooled to tepid. No one to ask to reheat it! Not for nothing, but I paid $15 for a snooty cashier, a disengaged waitress and no help to be found. I am so done with shorty service for not so great food. I'm heading to In-N-Out next time!! read more

Panera Bread - Don't Bother! - Sandwiches Near Me - Menifee, California

They are constantly out of food. Even baguettes. We've gone 3 different times at around 7:00 PM when i get off work snd they are out. It's not just the baguettes that are supposed to accompany every soup and salad. Tonight they were out of mac n cheese. Another time it was broccoli soup. If you know you run out of bread by early evening, get mote bread delivered! It's becoming a joke at my house. Panera Bread has no bread! read more

they had run out of the ciabatta bread for the Tuscan Chicken sandwich so I ordered a tomato basil bread thinking it would pair well with that sandwich. When we got the sandwich I kept tasting this weird sweet and cinnamon flavor that made the sandwich taste funny. Sure enough I looked up the ingredients for the bread online and they add sugar, honey, and cinnamon to it! I swear it didn't taste at all like tomato or basil, only cinnamon. Understandably because the basil is only dry basil and only 2%! Weirdest tomato basil bread I have ever tasted. Who in their right mind ever thought to put cinnamon in a tomato basil bread? What on Earth we're that thinking.. just strange! P..S and please get some better music...ugh! read more

I'm a regular here, always drive through. 10 days ago on my last visit 2 chocolate chip cookies were MIA from my bag when I got home and sat down to eat. Today, with my last receipt in hand I go through the drive through, explain the miss on my last visit, and will she please give them to me today? "I'm sorry, no." You needed to call and speak with a manager and then you only get 7 days. Really. I had the receipt. No longer a Panera customer. Buyer beware, check the bag before you leave. read more

Half hour wait in drive thru. Got home with order and it was wrong. Looked like someone took bite out of baguette. Haphazardly put together. I would imagine this store closing its doors. read more

Still waiting on my delivery order from "Panera delivers" It's been over an hour... if I wasn't sick I'd get out and drive the four minutes and get it my self....still waiting. read more

Great food but incredibly SLOW! Drive thru is slow, online ordering is SLOW. Pretty sure staffing is not an issue because there are workers everywhere so not sure what the problem is but if you want to eat here for lunch plan accordingly or order 1 hour before needed. Probably won't be back for lunch; disappointing. read more

The food took forever , when it came out it was cold pizza ! They didn't have half of the meals on the Menu ! Worst place ever

I just had my daughter to a delivery run because I'm sick she came back and said they didn't have bread bowls (at 7:30!!!) and no baguettes. Like wth!? It's Panera BREAD! This has happened so often, why are they not making enough supply and demand. When it's raining probably should make more. But they HAS NO BREAD! My daughter didn't know and just came home they supplemented with CHIPS!? Never ordering from here again. read more

I'm so disappointed in this place once again. I want it to be as good as other Panera's I've been to, but this one never is. Something is always missing, or poorly packaged, or they simply are out of a lot of things. This time I was charged for a side of fruit when I didn't want bread as a side. (Fruit is an offered substitute, but you're charging me?) I attached a picture of my fruit...it's basically nothing. My chicken noodle soup was lacking as well. My receipt said they'll check the order and fix it if wrong, but my order WASN'T checked before I received it (picture attached), and I'm sick and was already home. I think this has been my last try with this location. Step it up or clean house. We deserve a good Panera in the area. read more

Panera Bread - A receipt saying they'll fix my order, but I'm sick and already home. Also...my order wasn't checked before begging bagged. - Sandwiches Near Me - Menifee, California

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Very disappointed in how long it took to get my begal and the cleanliness. I waited over 10 minutes everyone (staff) just kept walking over all the trash on the floor in the cooking area. It was an avocado on the floor someone could have slipped and fell. read more

Panera Bread - This was on the floor for over 10 minutes and even after I left. I won't be back to this one. - Sandwiches Near Me - Menifee, California

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Took 30 minutes to get my "rapid pick up" order ready not to mention their app stated some of their ingredients were out of stock and I could substitute it for something else but it would not give me the option to substitute it for something else. i think the in n out line next door was faster than they were tonight read more

Can anyone explain to me why they expect you to pay a tip (10%, 20%, etc) up front when you pay when you have to find a table, go pick up your own food when it buzzes, get anything extra you may need (napkins, etc) yourself, and then bus your own dirty dishes when your finished? I hit "no tip" and received less than kind looks. read more

Gross!! Ordered Cuban sandwich which was horrible. What little meat it had was borderline rancid. Paranoid i might get sick. First and last time eating at panera. $14 for a disgusting lunch. Even the apple i got was soft and chewy read more

Had the half chicken salad sandwich with tomato soup for dinner. Panera never disappoints me and is always made fresh and taste great. Along with many bakery items to choose from there's always something good to eat. The seasonal tulip cookies are in now and are quite tasty. The staff here is always very friendly and accommodating. I really enjoy coming here to eat breakfast, lunch or dinner. I will always be a Panera customer. read more

Panera Bread - Sandwiches Near Me - Menifee, California

I called in a rapid pick up at 630 for pick up at 715. I arrived at 730 to not have the order ready. W hats the point of

Dumb outfit, going down hill, hiring some lame people who can't figure how to give you credit/points on the card for the sale, they threw the Baggett in the bag with no wrapper. Went back and the Manager Brent was of no help, they want you to go to thier website for further help and hassle. We have been going to them since they started, but I think it time for another option. read more

Went in to order breakfast for a staff meeting. Had no clue what to get. Really don't eat at Panera Bread...but the staff likes it, so here I am. The cashier (Crystal) was cheerful and professional. She had a teammate from behind the scenes ask her a question while I was at the register. Crystal handled it very well all while keeping her connection with me as the customer in front of her. She made helpful suggestions and advised me on prices as we selected my items. She offered to slice each of the bagels I ordered and made sure to have utensils in the bag too. Everything fit nicely within my budget this morning! I sat down to wait, and she was already done with everything in a few minutes! That was so fast! Everything all bagged up and ready to go...thank you Crystal for all your help this morning! read more

Panera Bread - 7:21am is too early for me to choose the items for my staff meeting...Thank you Crystal for helping me! - Sandwiches Near Me - Menifee, California

Loved the service here! Everyone was super friendly and available to help you even when their hands were full! I wanted a panini but a vegetarian one so the cashier recommended I get the Mediterranean sandwich and she'll switch out the bread for focaccia and she made an excellent choice! I love how they were able to substitute stuff and provide for vegetarians! I also got the tomato soup and they brought out Broccoli cheddar by mistake and when I took it to them they apologized and immediately switched it out for me! It was soooo packed in the afternoon and given how busy it was everyone working here was doing a great job with a great attitude! - it can get busy - clean and good environment - awesome service read more

No matter how many tries I give this place it's sucks ass! No such thing as good customer service. They can't even make a salad correctly . I am allergic to tomatoes so when I ask for no tomatoes I would like to be able to eat the food I purchase. Staff like Jazmin are what steer me clear of this Panera bread . Definitely will not be a returning customer anymore . Not only that some staff just have an attitude and think it's funny when you request something to not be added and it ends up being added. A couple instances of them talking loud enough with the little window close talking shit on my specific order like you guys are working to take MY order what if someone's allergic to something they requested to have taken off read more

I have been here twice now with my family because I always give a place the benefit of the doubt once however, both times I have been here months apart not like I came here two days in a row with the same complaint and they have been out of items this second time they are out of condiments and only have three of the soups they have on the menu. My wife and I love coming to Panera bread and have been for years but these last two experiences will keep me from coming back to this one for sure I would rather drive 25 minutes to another one. Panera will not lose my business but this location will. Maybe corporate should look more into this location and see how the are managing their supplies. read more

Horrible service, me and my significant other came here an hour before closing to have their drive thru blocked off with a cone, while there were 3 cars in it... and when I went inside to order they were virtually out of everything which caught me off guard to say the least. I was very disappointed with my experience read more

Took my wife to Panera Bread for first time for lunch. After ordering, booths were messy from last customer. I located two workers standing behind counter and ask if someone could clean table we were sitting. I was told buy one, "go get some paper towels near the drink machine and I could clean it myself ". Well, guess what. Never again will I eat there again. read more

This location had a limited variety of breads to choose from during our visit. But what they lacked in food inventory the customer service more than made up for it. The cashier was patient with ALL the questions my husband asked. The staff and manager were friendly, helpful and took the time to make sure we were satisfied with our order. Good customer service is hard to find and they hit the mark. read more

I am finally going to write a review on this place because I've given them multiple opportunities to improve. They throw your food in the smallest bag possible, they frequently get our order wrong (twice I had to go back because they missed giving me something I ordered). Tonight they gave us a finger food instead of a sandwich and no butter for the bread. We tried calling to complain but the phone just rang with no answer. As much as their food cost, you'd think we'd get better everything. read more

Panera Bread - Sandwiches Near Me - Menifee, California

We love Panera Coffee and ordering the breakfast wraps. The food is usually great and coffee is fresh. My only complaint is that the people who work there are never super friendly! We continue to go back for our daily coffee, but it does feel uncomfortable when ordering from people who clearly don't want to be there. read more

This is a newer location, and it's clean and bright. I love the staff members here: they are helpful and thorough. The turkey sandwich on cranberry bread is AMAZING. I also enjoy their orange scones. As delis go, Panera is pretty sweet to visit. This one has a drive thru, which is an anomaly, and a very welcome one at that. I'll be returning when I am in the area again! Keep up the great work. read more

Panera Bread - Full size Fuji Apple Chicken Salad. Amazing. - Sandwiches Near Me - Menifee, California

Came here for the first time at this location for a Sunday lunch. We got lucky with parking and seating. Location for the most part is fairly clean. Food is amazing, but expensive. $12+ will get you a whole sandwich, chips, and a soda for one person. Quite a wait to get the food to our table. The women's bathroom has really hot water and unable to get cooler for my 5 year old. And after leaving I looked at the receipt and I was charged for 6 drinks when we got 5...due to the high cost of the meal I didn't realize it was higher than it should be. 3 stars for good staff and food. Lack of stars for being overcharged and general expense of the meals. read more

I had ordered a margherita flatbread just for it to be only tomato and cheese I wasn't upset about the long line or the 3 minute silence before I was asked if I was ready to order. I am just upset about my flatbread! I normally get everything how I order it but today I just didn't :( read more

Panera Bread - Proof of purchase - Sandwiches Near Me - Menifee, California

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Delicious lunch I got soup and half of sandwich combo Turkey blt and onion soup. My coffee was very cold so that's the reason I give 4 stars read more

Panera Bread - Front - Sandwiches Near Me - Menifee, California