I have been going to Panera a lot because of their buy half get the other half for free. Otherwise Panera is just way too expensive these days. They had many price increases in the past few years. I refuse to pay full price for Panera. Anyways, I got a free smoothie in the offer (app). So I took advantage of it. For $7.49, the smoothie is so small, see picture. Overall, Panera is ok. read more

Panera Bread - Strawberry Smoothie - Sandwiches Near Me - La Verne, California

If I could give this a zero star I would, I had an Uber eats order and there was a WHOLE strand of hair in my tomato soup... if the employees that are working in the kitchen are not wearing hair nets that's a major health violation and I will be reporting this to corporate! read more

Panera Bread - Sandwiches Near Me - La Verne, California

I come here at least once a month. I'm sad to see the low scores, but I never get disappointed here. FOOD: 9/10 I usually get the combo. Here are: Half Apple and Chicken Salad: love their salad a lot! Always fresh and the dressing is so good. The size is generous too. Just be careful of the calorie, not low, lol. Half Tomato and Bacon Panini (new/seasonal): the flavor was not my type, a little bit too plain, but the quality is still good. NEVER FORGET TO BUY A PASTRY FOR $0.99 WITH UR MEAL. I really love their pastry. I already tried a lot, Bear Pawl, Chocolate croissant are my favorite. All of them are good. SERVICE: 10/10 Never have any issue with their service. Efficient, sometimes may slow due to long line. Friendly and helpful. Never waited over 10 mins to get our food. Atmosphere: 8/10 Too dark in the store now. Wish to be brighter. Clean enough, they usually take away the plates and clean the table very quick. PARKING: Free parking at the plaza, easy. read more

Panera Bread - Pastry, good!! Love the chocolate croissant and bear paw. - Sandwiches Near Me - La Verne, California

Awful customer service. Not one person, of three employees, even acknowledged us as we were at the counter. Then before the cashier was to take our order she had to send a text message. Decided to not give them our business and going to the colonies Panera instead read more

I have the Sip Club membership, which is an amazing value to get virtually unlimited coffees, teas, and caffeinated lemonades all the time. I order from my phone, and they always have my cup available when I arrive. Recently I actually ATE there for my first time in a while. I got the cheddar broccoli soup and it was very yummy. Next time I'll try the chicken wild rice soup and the Napa almond sandwich, both of which my friend said were her delicious go-tos. read more

Max and Josh were awesome customer service friendly very cool individuals and humorous Max had a great sense of humor. I was able to come in order a drink get my hot coffee get some hot coffee or water hot water+I especially love the location and the way that that particular layout is built it's just it's better than other panera's so you got to go up in that Panera it's definitely a good one to go through everyone's very kind and friendly and it's clean and everything else bathrooms are great have nothing bad to say about it thanks guys I'll be back for sure! read more

I loved the food...all of it- the sandwich and the cheese and broccoli soup. the pecan pastry was also good...However I asked for a bread bowl, actually two, however I simply got 2 small cardboard container with soup. Sad, I was really looking forward to the soup bread bowl. Called them back and they were gracious and took my name and said when I came back in, they would make it right. I will eat there again. I thought all of it tasted good, but like most take outs be sure to check before you leave, even through, another person did check it. Go figure. read more

I have been to this location quite a few times, and the food is always good. Not sure why people don't like this place. The service is good as well. It's nice to know that they are consistent in both areas. I'm not quite sure why someone wouldn't like Panera quite frankly. If you join the rewards program, you get perks once in a while, too. One thing I no longer see on their menus, but I wish they would bring back is there a bagel spreads. Also, I'm not sure if they still do the bakers dozen of bagels like they used to. I always enjoy the side of the bread that they serve with many of their items. The bread is a great combination of crusty on the outside and soft on the inside and goes so well with butter. read more

Panera Bread - Chicken and wild rice soup, sausage and pepperoni flatbread pizza, cinnamon crunch latte with almond milk - Sandwiches Near Me - La Verne, California

I waited for more than 17 minutes for my simple order of a sandwich. After 17 minutes I got up to ask an employee by the name of Max for my order, I told him I didn't see my name in the track your order screen, my order was not even close of being started, I had to cancel my order because I couldn't wait any longer do to an appointment. The manager Danielle didn't even bother to say anything. This was very frustrating and disappointing. read more

Found a White long Hair on Tuna salad Sandwich Always check before you take a bite of your sandwich read more

Foods is great, but I always order the soup, but they always forget the bread. These are for delivery orders. It's extremely frustrating to get only half your meal. read more

Happy to give 5 stars from cashier service to the food served. This is one of the best Panera places I've been to. You'll have no problem with parking. They don't play loud and annoying music, which means it's a good place to work and study. Prolly a good place for a meeting too + it's pretty close to a lot of establishments. I'm just a happy customer lol. read more

Panera Bread - Sandwiches Near Me - La Verne, California

April 19 at 9:00 AM Stopped to eat breakfast. This place is very dirty. Seems like they have not cleaned in over a month... come on management! I do not think I need to say much else.. see photos On a positive note, the young lady that was taking orders at the front counter was very pleasant and helpful read more

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This is the WORST Panera I've ever been to. This is my 2nd time ordering from here and they have prepared my orders awfully, always missing some ingredient as well as spoons in the bag for my soup. My sandwich was tasteless and awful. If I could I would give them a -5. read more

Bad customer service from the kitchen staff. Very rude and not easy to talk to. I do not recommend this place

I went to this Panera for the first time. Very nice and clean. Their pastries look soooo good! I didn't partake because I'm trying to stay away from those and that was difficult! They made my mouth water on site! I ordered My usual chicken Caesar salad which was delish and I tried something new, the turkey chili. It was very good with different kinds of bean, garbanzo, pinto and edamame with All the tasty herbs and spices included. Great choice! read more

The location is it a good spot with plenty of seating on the inside and outside. Food is as expected - fresh and good quality. Service was as expected as well. Overall, a panera bread location that is excellent. read more

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I ordered the Green Passion Smoothie for the first time today and picked it up via curbside. It's really delicious, low calories, and healthy but they come in ONE size only. Size is VERY small. I only came here because I had an e-gift card from T-Mobile Tuesday's. I also came the last 2 times ONLY because of the e-girt cards (ordered tuna sandwiches last time). Overall, won't be coming here often due to their prices. read more

Panera Bread - Green Passion Smoothie. - Sandwiches Near Me - La Verne, California

Today I called to place a dinner order for my family. David is the one who took my order. Although I didn't know the right name for what I was ordering for my husband, as soon as I described it he knew what I was talking about. He was also willing to make my favorite pizza (since all ingredients were available to make it) even though it's not on the app menu anymore I'm glad I called in my order. David was very knowledgeable when it came to knowing the menu, was patient and friendly, thank you David. This is what I call GREAT customer service! read more

Ordered a Toasted Steak and White Cheddar sandwich for a late lunch and was extremely disappointed with what I received. It looks nothing like the photo. I received two small sandwiches each on a roll, which was fine but it seemed only one had cheese and even that was hard to find. The steak was minimal and was dry and overcooked. There was only a few picked onions on the the whole thing. Not much flavor and not really worth eating. Also, the tomato, basil and cucumber salad was horrible. What a waste of money! read more

Panera Bread - Toasted Steak and White Cheddar Sandwich - Sandwiches Near Me - La Verne, California

Both Mexican corn chowder & Thai Chicken soups are not up to par with previous Panera soups - need wider survey or change corporate taster. And another thing, the Citrus Asian Crunch salad dressing is too sweet. That's it for now. Thanks read more

Ok, pretty much just dumb McDonalds behavior which makes me not too happy. Went to pick up lunch, ordered food for three people, get the food and get home and an entire sandwich and only whole sandwich on the order MIA. Really? Of course it's "my" sandwich that's missing. So my wife is going back which is a HUGE INCONVENIENCE for anyone. So I try to call, no answer, and when I was there it was dead. Not busy. No reason not to answer the phone when there's absolutely nobody there. Very unprofessional and just plain rude to not answer. So because they are incapable of answering my phone call after messing up an easy order, here I am. How hard is it to take a food order? Must be pretty difficult right? Lol give me a break. Like I said in the beginning, no better than McDonald's. Ok, so, wife got back and only half a sandwich was retrieved. So now they've messed up 3 times and now I have to go back myself again. Went from two stars to one star now. They gave me my food and offered a refund a free drink or anything else I wanted but I just wanted my sandwich and for them not to be like Mc DonaldsThat's all for now, we will see what happens next time if I even decide to buy my fam food from there again‍ read more

0 stars if possible. Usually love Panera and tend to go to the one in chino hills due to quality of service...parents decided to give this location a try. Opened my mac and cheese sandwich to find a hair right smack on top. Who packed this? How did you miss it? Called to speak to a manger and they have an automatic response that says something along the lines of "please call back during a less busy time." I'll continue to go the chino hills location from now on. read more

Panera Bread - Hair on my sandwich. - Sandwiches Near Me - La Verne, California

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Well waiting for my food. The kitchen was playing loud rap music. Inappropriate for a business. 8:03 Wednesday Night. Management should know better. read more

Wow. I stopped by a local Panera to use a gift card. I was shocked that the quality was so poor. The salad was wilted and had chicken with the skin attached. The sandwich had more tomato slices than chicken salad. What happened to their quality control and dedication to good food??? Their prices do not justify the poor quality of their food. I will not be returning to Panera. read more

It's Panera bread - what is there to complain. Good basic food, and I'm always happy with what I order. Sure a little on the expensive side, but I feel the portions are appropriate. Be nice to your food workers, and you will be a happy sandwich snacking customer. read more

Decent food here and the service is pretty quick. Can't go wrong with their half and half deal! Their Asian chicken salad is always delicious. I love their tuna sandwiches as well. Their pastries can taste a little stale or old sometimes but other than that, it is a decent place for a quick bite. read more

Horrible experience. I've worked for Panera so I know things can be crazy and stressful at times. However, the service I received today made me want to never come back! First, the app. After multiple attempts to put in my CC # for delivery, it would not work due to an error; and I tried 2 cards. Then I opted for curbside pickup and the card went through. When I arrived for the order, the person who gave me my order did not greet me or say my name, they just said "here" and practically threw the bag on the car door. Once I got back to work, I noticed the order was wrong although the receipt was right. I had to go back to Panera and let the woman at the order check know so I could get my order. Again, I've worked at Panera so I know mornings are especially chaotic. However, she RIPS THE BAG OUT OF MY HANDS!!! Doesn't apologize, just gives it to the guy who looked like the shift lead/manager across the bar and he immediately gets annoyed and doesn't apologize either. Then when the order is done, I check it, and it's STILL wrong!! So I went in again and this time asked for a refund. The manager was super annoyed and was like, Ashley, right? Thank God he said a name because then I would've not gotten my refund! Sad day. I had no food at work and just wanted breakfast... read more

Out of bread and ham! The 3 things I want on menu they can't make!!! $10 for Mac n cheese that took 15 minutes for the kid?!? Wtf with this place! Your money is better spent on the rolling hot dogs at 7-11. Trash over flowing read more

Panera Bread - Sandwiches Near Me - La Verne, California

Parking was easy. Inside was full of young teens, a popular place for kids to hang out and do school stuff. Girl who took my order was great, detailed and easy to understand. Turkey chili is always a good choice. The margarita flatbread was not a hit. Way too many grape tomatoes, not enough basil, temperature was Luke warm. I would not order again. Took a cookie to go will try it later. read more

Amazing food and service, I go here regularly. I love the spicy fiesta chicken sandwich!

Someone tell me why no one at this location ever picks up the phone. Their automated system states that their peak hours are 11:30am to 1pm and 6pm to 7pm so to try calling outside of those times. I called at 4pm (on a Thursday), which is about the furthest from those times as it could possibly be and still, no one answered the phone. There was no one out in the parking lot and no one waiting for orders at rapid pick up. There is no reason they can't pick up the phone so that I could revise an order I had just placed. THIS IS THE THIRD TIME that I have ordered the Chicken Chipotle Flatbread from here via the app and the THIRD TIME that they put cilantro on it when I made 100% sure that I removed it from my order. It ONLY happens when I order from this location. The first two times I ordered, I didn't check in the box until I got home so I guess I'm partially to blame? After ordering this third time, I immediately called the store to make sure they didn't put cilantro on my pizza this time. I called twice and after sitting through an unnecessarily long automated message, the phone rang and hung up both times. I rushed over to the store and saw that my pizza was done and this time, made sure to check before I left the restaurant. Low and behold, there's cilantro on the pizza. I go back to the counter and tell them I ordered the pizza without cilantro and one of the employees says "Oh, that's my bad. I'm sorry," and starts taking the pizza back when their team lead/manager on duty, Arlene, wearing a gray button-up cardigan with bleached blonde hair up in a ponytail grabs the receipt attached to the box and, in an extremely condescending tone while nodding her head, says "You didn't remove it. You didn't make any customizations to the order. That's why there's cilantro on there". My husband is allergic to cilantro so I always make sure there isn't any on his food. I replied "I don't know if it's a glitch cause this has happened before but I'm 100% sure I unticked it on the app." In the same condescending tone, she said she'd have another made but I just know she's the type of person to pull an annoyed face and probably rolled her eyes toward her employees the moment I walked away. When my pizza was done, I said thank you to the same employee that was ready to take my pizza back gracefully before and she said thank you back. Arlene should take notes from her employees and check her attitude. None of this would have happened in the first place if someone would just take a few seconds to answer the damn phone. Even when I was waiting for the correct pizza to be made, I heard the phone ring for a long time with no one ever answering. I definitely won't be ordering from this location anymore because their app wants to put cilantro on everything apparently. read more

3rd strike! Literally just left there hoping for a different experience, but no. This was the worst. I asked for their "Greek" salad and requested extra dressing, extra kalamata olives and cucumbers to beef if up a little. There were literally 2.5 olive pieces, no red onion, and the pepperoncini was rotten when I bit into it. Gross!!! Do you know how long a pepperoncini needs to sit around before it goes bad? The WORST part is the manager, or whomever was checking the to-go orders asked the dude behind the counter if he included extra olives and dressing. He said yes! He flat out LIED to his manager!! What a disappointment. My daughter's grilled cheese was badly burned on one side of the bread, so I had to scrape the char off. The place isn't cheap either. They just don't care. Also, I don't know if all these employees are related, but all the scowls on their faces sure do match. Bad attitudes, ALL around. I get it, sometimes customer service can be tough, but it's not volunteer work. You're getting paid. It wouldn't kill you to look at a customer when they're asking you a question or smile and say thank you. The service and (lack of) personalities that work here is consistently bad!!! Management needs to step it up, but it's busy, so again, they don't care. Trust the reviews. Take your money elsewhere. I'll never go back to this location! read more

Panera Bread - Manager: Your employee just lied to you when you asked him if he put the extra olives and dressing at the counter. Where's the red onion? - Sandwiches Near Me - La Verne, California

I love Panera Carbs! Breads bowls are totally my thing. My consisted of a bread bowl with cheddar broccoli soup, topped with cheese, a side baguette. I also, ordered a cup Avocados. I absolutely love avocados . I arrived to Panera one hour before closing after getting a massage at Zen spa across the street. When I arrive to Panera the employee said "one moment someone will be with you shortly". About a minute or two later and employee was coming in from her lunch (still was chewing food) and ask how can she take my order. She was very nice and friendly, she probably wasn't expecting anymore customers but she took my order with a smile. All of the employees that were on was working very hard cleaning getting the building ready for closing. The bathrooms were super clean and smelled great. I was hoping to eat outside but the fire pits were not on at the time we arrived. I had one of my friends with me, others were also eating, however, there wasn't any background music so I could hear other conversations verses our own. read more

Panera Bread - Sandwiches Near Me - La Verne, California

Today itt has been 45 minutes wait..but they only tell you that they are behind orders after you pay for your order...unbelivable!!! I am very dissapointed ..how is this place still in business? read more

Well to say I am disgusted is an understatement. I was in my car, parked and eating. I was nearing the end of my breakfast wrap. I took a bite and it tasted extremely bitter. I was trying to figure out if a different sauce got in the wrap. I opened my mouth and looked in the mirror and saw a chewed spider in my mouth from the wrap. I had felt the quality of this location had been going down but this is beyond unacceptable. I literally became so sick the bitter taste wouldn't leave my mouth. I kept dry heaving. I have been a very long time customer but cannot come back. I'm shaking. I am contacting public health. read more

Panera Bread - Sandwiches Near Me - La Verne, California

Panera is amazing but my families order is wrong every time. We have done the mobile ordering, even delivery a few times over the last six months. The food is the great quality of Panera, just wish what we ordered would be delivered or we wouldn't have to go back in for corrections each time. read more

I did a big online order day before the event to ensure Everything is fresh and available, I picked up my order on the day of the event, and returned to the office to find that all the order and quantities were wrong. I have no time to return back for replacements I requested Utensils they gave me none. Am I supposed to open the order and make sure that the 48 pieces ordered are the ones packed? read more

My fiancé and i have a subscription with Panera bread so naturally we go literally every day for coffee and quick bite. I can't same much for their rewards cus their isn't much to them. I normally get a side salad and i really enjoy them. However i have received a few salad that were not in the best of conditions. It's disappointing when i get a salad that isn't fresh, but getting one back to back is just disgusting. Like come on keep it together! Serve fresh salads or stop completely. Ps. Idk if they charge for extra dressing but they will NEVER give you extra dressing with your order when asked. Curbside tends to be quick read more

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I've frequented this location many times had meetings here and so forth (blah blah blah) The last 10 times I have cam here the online process had errors so I have always came in and had assistance with finishing my orders Today 9/20/20 I walked in to finish my order as I have been doing No mask due to it being dangerous for my health condition when oxygen intake is restricted After standing in line for 20 minutes with others no social distancing and other people I noticed walking around without masks The manager David approached me and said I needed to have a face mask to be in there I responded I am unable to wear one due to my health condition He suggested I step outside I responded I won't be doing that I informed him that I was trying to submit online orders but the system wasn't processing my order I have a thousand dollar phone the errors are not on my end He then proceeded to tell me I needed to leave I asked him if he was discriminating against me via the American disability act due to my health condition I informed him I have been there many times before and was respected by staff for my inability to wear a mask He started to get upset I reminded him about Panera's policy about the employees assisting with curbside pick up and face masks He laughed at me and asked why I had their policy on my phone I told him It's because I'm harassed everywhere I go for not wearing a mask and it's none of his business He looked at my shirt that had an American flag on it Shook his head said while walking away it's because of people like you and the rest was muffled So the rest of the details will be emailed to corporate by tonight Not sure if I will be supporting this place anymore the rest of the employees are always nice and understanding just not this guy who is the manager read more