I like it here. Sorry to see the negative reviews. My concern is the lack of staff especially in the morning. Eva did a great job today, but she needed help especially with the large orders. Management, please get her more help.... And you need to be more visible. I was going to order more, but by the time I got to the front, I decided to scale it back. Everything is delicious, especially the cinnamon crunch bagel. I just wish the bittersweet wasn't so hard. Thank you. read more

10:30 AM on a Saturday and there's only one person at the front taking orders. In a time whenever everyone's incredibly picky about how they eat, it takes a good 5-10 mins per client from my observations which is wildly slow especially if you have a line of people waiting I've always loved the ambiance of Panera bread. And I've always loved the food. read more

Seems like with this hot summer weather, I actually crave salads more often because they are served cold. Today I opted for the strawberry poppyseed chicken salad. All the fresh foods on top were sweet, refreshing, delicious, well complimented by the poppyseed dressing. Panera is so convenient when you have the app because you can order ahead of time and get alerts on your phone, whether there is a delay in the expected pick up time or when it's ready. Since my workplace is only a couple minutes walk, it is very convenient for picking up at this location. The staff do a great job of staying on top of the lunchtime rush, always friendly and helpful, frequently going through the space to clean off tables as needed. read more

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Cookie looked good so I ordered 2 to go...Darlene gave me a prebagged one that was literally smaller..I asked for the one on the tray..she refused saying it was the same. I tried to ask again but she refused saying there is no difference! So disappointed!! read more

A convenient place to grab those dozen bagels as gifts for my clients. Had them put together an assorted dozen bagels and also ordered their cream cheese on the side. Before leaving, had their croissant and their coffee. Overall it's convenient and fast. Love their automated self-ordering tablets as well. read more

Just when I thought I had given up on Panera, in walks our catering order from LaVerne. The last few times I have eaten at Panera (not this one), the food was terrible. The bagels were small and stale. The coffee cakes were meh. The cookies were flavorless. The sandwiches, nasty. But today, we had a catering order delivered for a meeting, and everything was so tasty and fresh. We had an assortment of sandwiches and salads, chips, and cookies. The bread was perfectly soft and fresh. The sandwiches were so yummy! The salads were delicious. I didn't eat any of the cookies, but everyone said they were really good. On that note, this Panera location will probably be the only one I go to now. read more

Very friendly and helpful staff. No one at the counter when we walked in but we ordered on the tablet. I was bummed you can't make notes on the tablet since I didn't want oatmeal Toppings on the oatmeal just to be on the side , but a gal came and helped me. Nice and quiet on the inside, I open the peaceful Atmosphere of Panera. Hubby was pretty shocked at the tiny parfait! read more

Panera Bread - $6 yogurt parfait - Sandwiches Near Me - La Verne, California

Made a quick stop here to get a sip club drink on my way home and use the rest room. Of course, used the app, quick and easy. I highly recommend the Sip Club to all, well worth it. This location is nice, clean, looks to be somewhat updated compared to some other locations. Restrooms were clean, but could be updated and looked older than the restaurant, maybe not updated when the restaurant was, but still decent enough, clean and stocked. Easy parking, private lot. Panera has been my go to for lunch and drinks, go there almost everyday for lunch. Healthy options and comfortable to get some work done in a casual sit down spot. Enjoy! read more

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Chill vibe. Very friendly and helpful staff. Great nature light by window seats. Generally clean and pleasant to sit and chill. Did I mention chill...? It's very chill, bring a jacket in the morning. Food is great just what you would expect. Thanks for the brownie sample! read more

Arrived at this location to pick up my food at the specified time. Received both app notification as well as a confirmation email that it was ready for pickup. It was not. I figured ok I can wait... 10 min later still nothing. Nobody even checked on me as I sat there waiting. Pretty sure manager passed by as well. After waiting so long I decided to ask what's going on.. the employee then looked into the bag that was sitting next to him on the prep bench the whole time and finally asked, "Is this your order?" Keep in mind that bag was sitting there the whole time, untouched, and no other orders came in or out. Food was cold, not fresh, and service sucked. On a side note, other stuff I wanted to order was unavailable.. black pepper focaccia, pesto, etc. Seriously one of the worst locations I've visited, unfortunately it's the closest to home. Sucks. read more

I order here so much, everything is good. I typically use the mobile order so I never have sat down and ate but the employees are always nice and the food is always accurate. They always have a nice flow going through, the dining area is always full whenever I walk in, overall amazing! read more

I wanted to go here as a study spot and to get a drink but the atmosphere was a little too loud to focus in my opinion (in-store music plus the sound of other customers chatting, taking calls, and watching videos on speaker). So, I wouldn't recommend it to study by yourself, but it would be good if you wanted to do a group study or to get together with friends. There is plenty of seating inside and the interior is pretty clean. Location is conveniently located on Valley Blvd and parking is easy to pick up your food and go. read more

High quality but portions seem to have shrunk. Salads could use more toppings, considering the price

I was here for a meeting with a teacher and decided to get a drink. The guy at the cashier, his name is Max. He is the nicest guy EVER. He was so helpful and made my day with the interaction. He deserve a raise on the spot! He's really awesome! :) read more

Panera Bread - Pomegranate Hibiscus Tea - Sandwiches Near Me - La Verne, California

Ordered bagels with light butter and cream cheese. Got the order, they put cream cheese on the side, no butter. Went back in and asked them to put it on like I ordered it. One girl threw me a bad look, the cashier girl asked if I had a knife in the bag. I told them I'm eating in the car and didn't want to spread on butter and cream cheese in the car. Sat down to wait for it. Saw one employee smiling at the however was behind the counter working on it. Ended up just tossing the bagels... read more

It was nice to order using the tablets, but it was a little confusing following all the steps to pay and set up the buzzer. The pick 2 option is always a go to choice. I got the wild rice soup and Caesar salad with chicken. It was a great amount of food that was still light but satisfying. The restaurant was overall pretty clean. The bussing areas were getting pretty piled high with used dishes that hadn't been picked up so it got a little difficult to buss without knocking things over. read more

Panera Bread - Sandwiches Near Me - La Verne, California

I dropped by the other Panera this morning, and both of these locations are fully stocked on the cups by the kiosks, which is a godsend. It's so unlike the ones in northern OC. I'm impressed with how much they put out and wish it could be like that everywhere. Anyway, this one felt cozy, but the layout was a little confusing. I think the other one felt cleaner, but it was also not as occupied at the time! I'll be stopping by every now and then since school brought me here. I'm so glad Panera is within reach, and it's truly my favorite café! read more

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The service was sooooo slow. Rapid pick up time was 1:07 our order time was 12:51. But it wasn't ready until 1:13 PM. Why is the service so slow on Monday? It is Not so rapid. Place wasn't clean either. Needs more employees to maintain it and keep the food service going read more

I was redeeming the promo gift cards that I have received and was able to stack the gift cards on one order online through the app. I ordered the Smokehouse BBQ Chicken Sandwich and Asian Sesame Salad with Chicken with chips. The app was easy to use. There is tons of parking since it's in a plaza. It was quick and easy using the Rapid Pick-Up. The salad was pretty bland so I wouldn't order that again, but the sandwich was delicious and filling. They forgot my utensils when I did select that I need it. Also, they were out of bear claw pastries. I would like to try there other items that they have there though since they have quite a selection. read more

Panera Bread - Half size Asian Sesame Salad with Chicken - Sandwiches Near Me - La Verne, California

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I placed an online order with this Panera location for a Baker's Dozen of sliced bagels, submitted a full week in advance. Unfortunately, the experience was very disappointing. When my husband picked up the order, he was handed a paper carry-out bag with a handle, and to our surprise, the bagels had been tossed directly into the bag--with no plastic bag or liner, just loose bagels inside. They were also not sliced, despite the clear request made when placing the order. Additionally, the bag had no closure, leaving the bagels exposed to potential contamination and likely to become stale quickly. When I called the store to raise my concerns, I was told this is the "new way of packaging" bagels. If that's truly the case, I find it unacceptable. While I didn't expect individual wrapping, I did expect the bagels to be placed in a plastic bag first, and then into the carry-out bag--basic food safety and freshness standards. If this is indeed the new policy, I'll unfortunately need to find another place to purchase bagels. I've always associated Panera with quality and care, but this experience fell well short of those expectations. read more

Don't get too excited about the asiago bagel stack sandwiches. They are much smaller than they look on TV or as advertised. The size of the bagel is smaller than an English muffin. You'll get one thin slice of that cheese, a sliver of meats and little bit of the veggies. I don't know if its worth $8. I didn't hate it but I like the Toasted Frontega Chicken sandwich much more. However, you still get chips or an apple. I was expecting a more flavorful sandwich and more creativity from Panera. read more

Panera Bread - Asiago Bagel Stack. Chicken Tuscan. - Sandwiches Near Me - La Verne, California

This location has indoor and outdoor seating a decent size area, where you order your food along with kiosk. If the line is too long, you can order it there. Today there was plenty of pastries still available at dinner time. I had a warm bowl and chose the chicken broccoli teriyaki. It was good. read more

Panera Bread - Pastry - Sandwiches Near Me - La Verne, California

I didn't catch the employees name, but a blonde girl wearing a blue mask at the hand off counter was super rude and could use some coaching on how to speak to people/customers. I joined the sip club today for the first time and when I placed my order on the app, it was just a quick add option. I did not see the option to change the size. When I picked up my order there was a small cup in my bag and I asked the employee if that was the only size drink option with the sip club. She was really rude in her response saying that I had to select it in the app acting like I should have known and when I asked her if it was possible to get the larger drink she said "I can do it for you just this once" like it was coming out of her paycheck. A little kindness goes a long way. Please do better if you work in customer service. read more

Came in for lunch with my family today, and i understand that this location can get busy but when I asked for the drink cups that we paid for i was told we have to wait for the food to come out. I explained i had family that needed to take their medication and the worker just looked at me and said you have to wait. Do not come here the staff is rude and unwilling to cooperate, if my family member started seizing today while we were there it would have been there fault read more

Thank you so much for you and your team being so kind and very helpful and the store is very clean. Appreciate the quality of service we get all the time and very prompt and the food is always delicious. Great price! read more

Panera Bread - Myself thank you so much my son have allergy so we order carefully and nut free and shellfish allergy. - Sandwiches Near Me - La Verne, California

I was just beyond amazed by the, over the phone and In person service by Josh the manager! He truly goes above and beyond! He's exceptional with customer care and hospitality!l giving care, time and quality! Thanks Panera for having such quality team members like Josh! Thanks Josh for the exceptional service!! Keep shining Josh! read more

My hot drink was served very fast as they were definitely busy with online orders. There were a handful of customers inside. The shelves were bare, nearly all fresh bakery items had been sold already. Staff was great. Place was clean. read more

Panera Bread - Front entrance and part of dining area. - Sandwiches Near Me - La Verne, California

"This morning I ordered a ciabatta with egg whites and was charged extra, but they didn't include the egg whites. Disappointed -- if there's an extra charge, it should be made right. Why charge more and not deliver what was ordered?" read more

Ordered a pick 2 (Cream of Chicken & Wild Rice Soup Half Chipotle Chicken Avocado Melt) online and by the time I got there it was ready for pick up. It was at about 12:15pm so it was pretty crowded in there. They don't include utensils in the bag so make sure you grab them yourself. read more

Panera can be summed up very much as overpriced, the food is nothing great, I've had soup better just about anywhere. Salads & mac nothing to write home about. & the toppings on the salad are very limited. Again my salad was missing the corn mix I had chicken lettuce & tortilla chips on my salad that's it. The other thing they can't get orders right, our order always seems incorrect & messed up EVERY TIME! & the employees there I would say overall are very rude. They are very approachable. Anything I ask for ex: extra dressing they are annoyed, " you need extra dressing?!!!" (said to me tonight) & your order is wrong you go up to correct it & they want to argue with you. My advice is avoid coming here read more

So I came today for a Sandwhich and salad. I spent $20 and just wanted to eat in peace. At 5pm is a band of about 18 kids occupying most if the restaurant. The smart students are quiet using inside voices and working in their subject while about 5 of them are jut hooting and hollering making it uncomfortable for everyone. So some are A students and some are not. It's clear. Anyway it's loud in here due to loud students. They should be asked to leave. I will not be coming back to this location. read more

This is my go-to Panera Bread whenever I want to pick up some bagels usually one dozen + cream cheese or pastries for work. It's on my way to the office. I would pre-order online and set a time for pickup. Once I get here, my order is already placed on the shelf and ready for pickup. I can just grab it and go. They don't even check for ID or anything. I mean couldn't anyone just grab someone else's order and go. I think they need to revisit this business flow unless they haven't encountered any mishaps. Anyway, it's very convenient nowadays to place an order either online, in-store kiosk, or walk up to the cashier. Actually, a lot of places are incorporating the in-store kiosk. I guess this minimizes contact with the staff due to COVID-19 which is a good thing. But it also means less staff due to minimal hiring which may not be a good thing. My favorite bagel is the Cinnamon Crunch and 2nd fav is Jalapeno & Cheddar. They are just delish especially when they are fresh out of their oven. Soft and chewy + cream cheese... I'm in heaven! Salivating right now for some bagels LOL. Staff is usually friendly. Store is clean and organized. Plenty of dine-in seating area. They have drive-thru. I've seldom dine-in though. Sometimes they have promotions to give out free goodies, but you have to sign up for their rewards program or something of the like I don't remember what. Happy Panera'ing! read more

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Have they always opened at 7am? Omg I barely realized they opened at 7am now, perfect time to eat in between gym and work. As for their prices, I believe the portion can somewhat justify it. When I get their salads, they put the dressing container Inside the salad so when I went to take it out it gets my hand dirty and I feel like a dirty bunny trying to eat leafs. Anyways, service is fast too! They do have those machines where you can order yourself. They do finish up the orders pretty fast. "Born to Yap, Forced to be Nonchalant" read more

Montrez-leur toute la beauté qu'ils possèdent intérieurement Donnez-leur un sens de la fierté pour leur rentre les choses plus faciles Laissez-leurs rires d'enfants Nous rappeler comment nous étions avant Tout le monde recherche un héros Les gens ont besoin de quelqu'un auquel s'identifier Je n'ai jamais trouvé quelqu'un qui a satisfait mes envies Un endroit solitaire pour exister, Et j'ai donc appris à ne compter que sur moi J'ai décidé il y a longtemps De ne jamais marcher dans l'ombre de quelqu'un Si j'échoue, si je réussis Au moins, j'aurais vécu comme je croyais Peu importe ce qu'ils m'enlèvent Ils ne peuvent m'enlever ma dignité Parce que le plus grand de tous les amours m'est arrivé J'ai trouvé le plus grand de tous les amours en moi Le plus grand de tous les amours Est facile à atteindre Apprendre à s'aimer soi-même, C'est le plus grand de tous les amours Je crois que les enfants sont notre futur, Elevez-les bien et laissez-les suivre leur chemin. Montrez-leur toute la beauté qu'ils possèdent intérieurement Donnez-leur un sens de la fierté pour leur rentre les choses plus faciles Laissez-leurs rires d'enfants Nous rappeler comment nous étions avant J'ai décidé il y a longtemps De ne jamais marcher dans l'ombre de quelqu'un Si j'échoue, si je réussis Au moins, j'aurais vécu comme je croyais Peu importe ce qu'ils m'enlèvent Ils ne peuvent m'enlever ma dignité Parce que le plus grand de tous les amours m'est arrivé J'ai trouvé le plus grand de tous les amours en moi Le plus grand de tous les amours Est facile à atteindre Apprendre à s'aimer soi-même, C'est le plus grand de tous les amours Et si par hasard, cet endroit particulier Dont tu rêvais depuis longtemps Te mène à un endroit solitaire Trouve ta force dans l'amour. read more

Super frustrating experience. I asked for them to use fresh Mac and cheese, because once it's been warmed up it tastes bad. The noodles absorb the liquid and get over cooked and mushy and the cheese tastes burnt. They're trying to tell me they just made this, but it's clearly been in the warmer for a while, and it's gross. They gave me a new one that's exactly the same as the first one. If they would have warmed up a new one that was cold it could be delicious. But they wanted to argue with me and offer to cancel the order instead of just giving me what I asked for in the first place. These guys need to stop being so lazy and prepare orders when they are placed. Having the Mac ready in advance makes it disgusting. Definitely will try to avoid this incompetent location in the future. read more

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I'm a regular at the upland Panera, which is awesome and so well managed. In comparison, this location is always FREEZING COLD, and just never very clean. It's so cold it's uncomfortable to be in there. read more

Ok soooo I enjoy Panera Bread in many locations. Wellll this particular place disappoints me and my family most of the time. Always so damn dry! I ask myself, ' I paid for this??" read more

Panera Bread - New lousy chicken sandwich. Driest sandwich ever! How can they allow this?? - Sandwiches Near Me - La Verne, California

My serving of Mac and Cheese delivered via Door Dash so I can't address with the restaurant unless I drive there. Cup filled approx 1/4 full. What a rip off. Paneras read more

Panera Bread - The FULL serving of Mac and Cheese I received via door dash just now. I haven't taken a bite yet. What a rip off. La Verne location. - Sandwiches Near Me - La Verne, California

The food itself is not bad, but it definitely it is hit or miss and pricey. I gave an extra star because they are really convenient and at this time offer family meal deals. Do not have high expectations for the kids sandwiches as you could make better ones at home. The grilled cheese is really sad looking and should be called toasted bread with cheese. The pros? Tomato soup was yummy and hot. The veggie Mediterranean sandwich was good. Curbside pickup was a breeze and you just checking online. I had a gift card from work, so not sure if I would order again unless there was a discount. read more

Panera Bread - Adult sandwich with family meal. Chicken avocado - Sandwiches Near Me - La Verne, California

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I have heard recently that the quality of Panera Bread's food has really gone downhill. I hadn't thought so until today when I picked up a sandwich that was missing three of the items that are standard to the sandwich. I was unable to contact the restaurant directly and I was not about to drive back over after getting home. I feel foolish for leaving a three dollar tip on an item that I picked up in their café. Will not be returning. read more